Heatwise Reviews

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3 Reviews

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In the Bathroom & Kitchen category

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M Mark tobin
376 days ago

Redefining Customer Service: A Showering Revelation from Heatwise.ie

Diving into my renovation project, I stumbled upon Heatwise.ie, and little did I know it would redefine my online shopping experience. Their "Excellent service.. Great to deal with.." truly resonated with me as I navigated their website, seeking the perfect shower and handset. Placing my order with bated breath, I was astonished when the package arrived promptly the very next morning. The seamless transaction, coupled with the lightning-fast delivery, left me in awe of Heatwise.ie's commitment to customer satisfaction. Their attention to detail and dedication to providing top-notch service sets them apart in the realm of online retailers. I wholeheartedly recommend Heatwise.ie to anyone seeking a trustworthy and efficient shopping experience. In a world where customer service can often be lackluster, Heatwise.ie shines as a beacon of excellence. Thank you for exceeding my expectations and making my renovation journey a truly memorable one.
P Paul Leonard
557 days ago

Above and Beyond: A Review of Heatwise.ie’s Outstanding Service

When I think about exceptional customer service, Heatwise.ie immediately comes to mind. Recently, I purchased a solar thermal system from them, only to discover that the controller was missing. Concerned, I reached out via email, hoping for a resolution. To my surprise and delight, Heatwise.ie not only responded promptly but also took immediate action. The very next morning, a replacement controller was delivered to my doorstep. Their commitment to resolving the issue promptly was truly impressive. What truly touched me was the follow-up email I received, checking in to ensure that the replacement had arrived safely and that I was satisfied with their service. This level of attention to detail and customer care is a rare find in today's fast-paced world. Heatwise.ie's dedication to customer satisfaction is unparalleled, and I can confidently say that they go above and beyond to ensure their customers are taken care of. I am grateful for their outstanding service and will certainly be a loyal customer for years to come. Thank you, Heatwise.ie, for setting the bar high and exceeding all expectations.
R Rebecca Lynch
1137 days ago

Exceeding Expectations with Timely Deliveries and Top-Notch Quality

Navigating through the vast online landscape for reliable services, I stumbled upon Heatwise.ie, and let me tell you, it was like finding a hidden gem! The phrase "Brilliant service" falls short in encapsulating my experience with them. From the moment I clicked order to the impressive delivery at my doorstep in just 2 days, Heatwise.ie had me in awe. The anticipation of receiving my order was met with speedy and efficient services that truly set them apart. The attention to detail in ensuring top-quality products at an unbeatable price point was a pleasant surprise. Heatwise.ie didn't just meet my expectations; they exceeded them in every aspect. With each interaction, it was evident that their commitment to customer satisfaction was at the core of their operations. The seamless experience, from browsing their website to unboxing my purchase, spoke volumes about their dedication to excellence. If you're in search of a service that not only delivers on time but also provides top-notch quality products, look no further than Heatwise.ie. They have won me over as a loyal customer, and I can't wait to explore more of their offerings. Thank you, Heatwise.ie, for redefining what exceptional service truly means!


Heatwise.ie is an online retailer specializing in heating and plumbing supplies in Ireland. With a wide selection of quality products, competitive pricing, and excellent customer service, Heatwise.ie has established itself as a reliable and trusted source for all your heating and plumbing needs.

Pros and Cons

  • Pros:
    1. Extensive product range covering various heating and plumbing categories.
    2. Competitive pricing, ensuring you get value for your money.
    3. Responsive and knowledgeable customer service team, available to assist you with any queries or concerns.
    4. High-quality products from reputable brands, offering durability and reliability.
    5. User-friendly website with easy navigation and search functionality.
  • Cons:
    1. Limited community involvement and absence of regular promotions or discounts.
    2. Shipping costs may vary depending on the location and size of the order.

User Experience

Heatwise.ie provides a seamless user experience with its intuitive website design and easy navigation. The well-categorized product sections and search functionality allow users to quickly find the items they need. The website also features detailed product descriptions, specifications, and customer reviews, enabling informed purchasing decisions.

Pricing and Value for Money

Heatwise.ie offers competitive pricing on all its products, ensuring customers receive excellent value for their money. The website regularly updates prices to reflect market trends, ensuring affordability without compromising on product quality.

Customer Service

Heatwise.ie takes pride in its exceptional customer service. The dedicated support team is responsive, knowledgeable, and committed to providing prompt assistance. Whether you have product inquiries, need technical advice, or require after-sales support, Heatwise.ie's customer service team is there to help.

Product Quality and Selection

Heatwise.ie stocks a wide range of high-quality heating and plumbing products from reputable brands. The website carefully curates its selection to ensure durability, reliability, and customer satisfaction. With products ranging from boilers to radiators, pipes, fittings, and accessories, Heatwise.ie offers a comprehensive selection for both residential and commercial needs.

Website Usability

Heatwise.ie's website is designed for user convenience. The clean and intuitive interface allows for easy navigation, with clear category menus and search functionality. Product pages provide detailed specifications, images, and related items for a seamless browsing experience. The streamlined checkout process ensures a hassle-free purchase.

Returns and Exchanges

Heatwise.ie has a straightforward returns and exchanges policy. If you receive a faulty or incorrect item, you can request a return or exchange within a specified timeframe. The website provides detailed instructions on the process, ensuring customer satisfaction and quick resolution.

Promotions and Discounts

While Heatwise.ie may not have regular promotions or discounts, they occasionally offer special deals on selected products. Customers can keep an eye on the website or subscribe to the newsletter for updates on any ongoing promotions or discounts.


Heatwise.ie has built a solid reputation among customers for its reliability, quality products, and excellent customer service. It has garnered positive reviews and testimonials, further establishing its credibility in the heating and plumbing industry.

Payment Options

Heatwise.ie accepts various payment methods to ensure convenience for customers. These options include credit/debit cards, PayPal, and bank transfers. The secure payment gateway guarantees the protection of personal and financial information.

Loyalty Programs

Heatwise.ie currently does not offer a loyalty program. However, customers can benefit from competitive pricing and exceptional customer service, ensuring satisfaction with each purchase.

Customer Reviews

Customer reviews play an essential role in guiding potential buyers. Heatwise.ie features customer reviews and ratings on its website, enabling shoppers to make informed decisions based on the experiences of others. This transparency demonstrates Heatwise.ie's commitment to customer satisfaction.

Community Involvement

While Heatwise.ie does not have extensive community involvement, it actively participates in initiatives related to sustainability and environmentally-friendly practices. The company strives to promote energy-efficient heating solutions and supports eco-conscious efforts within the industry.

Shipping and Costs

Heatwise.ie offers shipping services across Ireland and internationally, with varying costs based on the destination and order size. The website provides clear information on shipping options and associated fees during the checkout process. Customers can expect timely and reliable delivery services facilitated by trusted logistics partners.

In conclusion, Heatwise.ie proves to be a reputable and reliable online retailer for heating and plumbing supplies. With its wide selection of quality products, competitive pricing, excellent customer service, and user-friendly website, Heatwise.ie meets the expectations of both residential and commercial customers. While it could enhance its community involvement and regular promotions, Heatwise.ie's commitment to product quality, customer satisfaction, and transparency make it a desirable choice for all your heating and plumbing needs in Ireland.