Hellobello User Reviews

Introduction

Hellobello.com is an online store that offers a variety of affordable and eco-friendly baby products. The website was founded by Kristen Bell, an actress and mother of two, and Dax Shepard, an actor and director. Their mission is to provide families with high-quality baby products that are safe for their little ones and the planet. In this editorial review, we will cover different aspects of hellobello.com to help parents make an informed decision about shopping on this website.

Pros and Cons

Pros:

• Wide selection of baby products
• Products are eco-friendly and safe for babies
• Affordable pricing
• Free shipping on orders over $25
• Referral program for customers

Cons:

• Products may not be suitable for all types of skin
• Limited shipping options
• No live chat support
• May not have products available in all areas

User Experience

The website is easy to navigate and has a clean, modern layout. Customers can easily find products by category or by using the search bar. The website is also optimized for mobile devices, allowing parents to shop on-the-go. Checkout is simple, and customers can track their order status through their account or email notifications.

Pricing and Value for Money

The prices on Hellobello.com are very reasonable compared to other baby product retailers. For example, a pack of 60 diapers is priced at $23.99, which is more affordable than other brands. Customers also have the option to subscribe to their diaper bundle, which includes a pack of diapers and wipes for $65.00 per month. This subscription service can save parents money in the long run.

Alternatives

Some alternatives to Hellobello.com include:

• The Honest Company
• Babyganics
• Babylist
• Amazon Baby Registry

Customer Service

Hellobello.com offers customer service through email and a contact form on their website. They aim to respond within 24 hours. However, the website does not offer live chat support, which may not be ideal for parents who need immediate assistance.

Product Quality and Selection

The quality of Hellobello.com products is good, and they are made with environmentally friendly materials. They offer a wide selection of baby products, including diapers, wipes, lotions, and shampoos. Their diapers and wipes are dermatologist-tested, and the website states that they are free of harmful chemicals and fragrances. However, some parents may find that the products may not be suitable for all types of skin.

Website Usability

The website is easy to navigate, and the search bar and filtering system make it easy to find specific products. The layout is modern and clean, and the website is optimized for mobile devices. However, the website may load slowly at times, which can be frustrating for customers.

Returns and Exchanges

Hellobello.com offers a 30-day return policy from the date of purchase, and customers can request a refund or exchange. However, the items must be unused and in the original packaging. Customers are responsible for the cost of return shipping unless the product is damaged or incorrect.

Promotions and Discounts

Hellobello.com offers promotions and discounts occasionally. For example, customers can receive a $10 credit for referring a friend. They also offer a 20% discount on their first bundle subscription. Customers can sign up for the newsletter to be informed about future promotions and discounts.

Reputation

Hellobello.com has a good reputation in the baby product industry. They are known for their affordable and environmentally friendly products. The website has received positive reviews from customers online.

Payment Options

Customers can pay for their order using a credit or debit card. Hellobello.com accepts all major credit cards, including Visa, Mastercard, and American Express.

Loyalty Programs

Hellobello.com has a referral program for customers. Customers can earn a $10 credit for referring a friend who makes a purchase on the website.

Customer Reviews

Customers have left positive reviews about Hellobello.com online. They praise the affordable prices, eco-friendly products, and overall quality of the website.

Community Involvement

Hellobello.com partners with Baby2Baby, a non-profit organization that provides essential baby gear and clothing to families in need. For every diaper bundle subscription purchased, Hellobello.com donates a day's worth of diapers to Baby2Baby.

Shipping and Costs

Hellobello.com offers free standard shipping on all orders over $25. Customers can also choose expedited shipping for an additional fee. However, the website only ships within the United States and does not currently ship to Alaska or Hawaii.