Hellofresh Reviews

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40 Reviews

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In the Online Food Ordering Service category

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5% users rated Average
15% users rated Very Good
55% users rated Excellent
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D Debby Polders
61 days ago

Indulging Delights: A Culinary Journey with HelloFresh

Allow me to share my experience with hellofresh.be, where every meal was not just super delicious but also incredibly efficient. From the moment I placed my order, I felt a sense of excitement brewing within me. The carefully curated ingredients arrived fresh at my doorstep, beautifully packed and ready to be transformed into culinary masterpieces. As someone who values both taste and time, HelloFresh exceeded all my expectations. The convenience of having pre-portioned ingredients and easy-to-follow recipes at my disposal made cooking a breeze. Each dish I prepared was a delight to the senses, combining flavors and textures in ways that left me craving more. Not only did HelloFresh save me from the monotony of meal planning and grocery shopping, but it also introduced me to new ingredients and cooking techniques. It felt like embarking on a culinary journey right in the comfort of my own kitchen. So, to anyone seeking a truly indulgent dining experience without the hassle, I highly recommend giving HelloFresh a try. It's not just about the food; it's about the joy of creating and savoring each bite, knowing that every meal is a testament to good taste and efficiency.
C Celina
64 days ago

An Unforgettable Culinary Adventure Awaits with HelloFresh!

Delving into the world of hellofresh.be was a mouthwatering experience. The quality and variety of ingredients surpassed my expectations, offering a delightful array of options to tantalize my taste buds. However, as an English speaker, I encountered a minor hurdle with the recipes provided in Dutch. While the flavors were exceptional, a touch of convenience could be added with multi-language recipe options to cater to a diverse audience. Despite this language barrier, the overall culinary journey with HelloFresh was nothing short of extraordinary, promising a gastronomic adventure worth savoring.
A Amina Sughra
78 days ago

From Chaos to Culinary Bliss: A HelloFresh.be Experience

Embarking on my HelloFresh.be journey, I was initially drawn in by the promise of variety. Little did I know that this subscription would not only revolutionize my meals but also transform the chaos of my kitchen into a realm of culinary bliss. The diverse range of recipes not only tantalized my taste buds but also provided a refreshing break from the monotonous meal planning. From exotic dishes to comforting classics, HelloFresh.be curated a selection that never failed to impress. Moreover, the ease and simplicity of the recipe instructions were a godsend. As someone who often found themselves intimidated by elaborate cooking techniques, I was pleasantly surprised by how effortlessly I could whip up gourmet meals in my own kitchen. Each step was clearly laid out, empowering me to explore new flavors with confidence. The convenience of having fresh ingredients delivered to my doorstep was a game-changer. Say goodbye to last-minute grocery runs and endless aisles of decision fatigue. HelloFresh.be ensured that every component I needed was right at my fingertips, saving me time and energy to focus on what truly matters – enjoying the cooking process. But perhaps the most rewarding aspect of this culinary adventure was the positive feedback from the little critics at home. My children, once picky eaters, eagerly savored each meal, expanding their palate and appreciation for wholesome, home-cooked food. Witnessing their enthusiasm and curiosity blossom was a priceless moment that solidified HelloFresh.be as more than just a meal service – it was a catalyst for family bonding and culinary exploration. In conclusion, HelloFresh.be has not just elevated my dining experience; it has enriched my life in ways I never imagined. If you’re seeking a transformative journey from chaos to culinary bliss, look no further than HelloFresh.be. Let each recipe be a chapter in your gastronomic story, bringing joy, variety, and togetherness to your table.
M Michael McKay
80 days ago

Unveiling Culinary Excellence with a Hint of Linguistic Hurdles

Embarking on my culinary journey with hellofresh.be has been a delightful experience filled with flavors and freshness. The quality and portion sizes of the food have consistently impressed me, elevating my home-cooked meals to restaurant-level standards. However, amidst the delicious meals, a language barrier emerged as a significant challenge. The recipes, unfortunately, are exclusively in French, requiring time-consuming translations for each dish. This linguistic hurdle, while frustrating, has somewhat overshadowed my overall satisfaction with the service. Despite this, the delectable dishes and convenience offered by HelloFresh remain undeniable. The high-quality ingredients, paired with easy-to-follow recipes, have transformed my cooking routine for the better. As I navigate through this minor setback, the culinary adventure with HelloFresh continues to excite my taste buds, promising delectable discoveries with each meal.
N Natasja van Hoorn
90 days ago

Transforming My Cooking Experience: From “Rot nu toe alles…” to Superlekkee!

When I first stumbled upon hellofresh.be, my initial reaction was skepticism. The phrase "rot nu toe alles..." crossed my mind, doubting the convenience and taste it could offer. However, from the moment I tried their service, my perspective shifted entirely. Every meal I've prepared with HelloFresh has been nothing short of superlekkee - a delightful surprise each time. The ease of preparing their recipes, combined with the freshness and variety of ingredients, has truly transformed my cooking experience. No longer do I dread meal planning or grocery shopping; HelloFresh has made it all so effortless and enjoyable. I am continually impressed by the quality of ingredients provided, ensuring that each dish tastes vibrant and delicious. The diversity of recipes keeps me excited to try new flavors and techniques, expanding my culinary skills with each delivery. HelloFresh has not only saved me time and effort in the kitchen but has also reignited my passion for cooking. To anyone who, like me, once felt uncertain about trying a meal kit service - take it from someone who started with doubts: HelloFresh.be is a game-changer. Embrace the convenience, savor the flavors, and let HelloFresh elevate your cooking journey to new heights.
M Milan Claeys Bouuaert
94 days ago

A Genuine Review of my Experience with hellofresh.be

Let me start with the positive side of things. Almost every week, I have the opportunity to bring joy to three new individuals by gifting them a free box worth over $50 each. The ability to share this experience with others and introduce them to the convenience of meal delivery services is truly rewarding. Unfortunately, my excitement is overshadowed by the lack of care for existing customers at hellofresh.be. When deliveries go awry due to drivers not fulfilling orders properly, the aftermath is frustrating. Not only am I left without the food I paid for, but the absence of any follow-up or support from the customer service team only compounds the issue. It feels like the focus is solely on acquiring new customers, rather than ensuring satisfaction and retention for those already on board. In such instances, reaching out for assistance becomes an ordeal, leaving me feeling unheard and dissatisfied. It's disheartening to see the discrepancy in the treatment of new versus existing customers. The feeling of being neglected and taken for granted dampens the overall experience. As a piece of advice based on my experience, I would suggest reconsidering your subscription with hellofresh.be. While the allure of sharing free boxes with others is appealing, the frustration of dealing with unreliable deliveries and inadequate support may outweigh the benefits. Perhaps waiting until your subscription term ends to enjoy free boxes from acquaintances with active subscriptions could be a more satisfying alternative. In conclusion, the disparity in attention given to attracting new customers versus retaining existing ones is palpable. While the opportunity to introduce others to hellofresh.be is a highlight, the disappointment of unresolved delivery issues and lackluster customer support cannot be ignored. Ultimately, a balance between customer acquisition and customer retention is crucial for fostering lasting relationships and positive experiences.
I Ibrahim Zaidan
106 days ago

Unmatched Quality and Flavor: A Testimonial for HelloFresh

Diving into my culinary journey with HelloFresh, I must say that the Veggie Picadillo dish left a lasting impact. However, every masterpiece has its nuances, and the rice cooking instructions in this recipe were a bit ambiguous. The amount of water required for that perfect fluffy texture remained a mystery, adding a slight fumble to an otherwise seamless experience. Despite this hiccup, I reached out to the customer support team in hopes of clarity. Regrettably, the assistance provided did not meet my expectations. Nevertheless, the flavors and freshness of the ingredients were undeniable, making each bite a delightful exploration. While the meal prices may lean towards the upper end, the portion of protein seemed somewhat lacking. Finding a balance between cost and content can be a challenge, but the overall quality of the ingredients and the convenience of the service certainly make it a worthwhile indulgence. In summary, HelloFresh stands out for its commitment to quality and variety, offering a doorway to exciting culinary experiences. With a touch of clarity in instructions and a sprinkle of enhancements in customer support, this service has the potential to surpass expectations and elevate the home-cooking journey to new heights.
P Pieter-Jan
116 days ago

Transformed My Cooking Experience with HelloFresh

From the first bite, I knew that HelloFresh was a game-changer. The meals were not just tasty, but they were also as fresh as if I had handpicked the ingredients myself. What I loved the most was the variety - each dish brought something new and exciting to the table, and there were always plenty of vegetables to go around. To make it even better, I could easily customize my meals by adding chickpeas or lentils for that extra protein and fiber boost. It's safe to say that HelloFresh has transformed my cooking experience for the better, and I couldn't be happier with the results.
A Annabelle B B.
127 days ago

An Unforgettable Culinary Delight: HelloFresh Excels in Freshness and Flavor

Indulging in the culinary creations from hellofresh.be has been an absolute game-changer for me. The freshness of the ingredients packed in eco-friendly bio! carton bags not only showcases a commitment to quality but also adds a touch of sustainability to my meals. What truly sets HelloFresh apart is their meticulous attention to detail in providing clear, step-by-step instructions for preparation, making cooking a breeze even for the most amateur chefs like me. Each dish I've tried has been a delightful fusion of flavors, leaving my taste buds in a state of pure bliss. Thank you, HelloFresh, for elevating my dining experience and making every meal a memorable and scrumptious affair. I can't recommend your service enough!
W Wim Mulder
133 days ago

Cancelled account

As a long-time user of hellofresh.be, I have been consistently delighted with the exceptional quality and punctuality of their services. Their commitment to delivering top-notch ingredients and recipes has truly elevated my cooking experience. However, my recent interaction with their customer service team compelled me to cancel my account. The frustration and disappointment I experienced while reaching out for assistance made me question the overall customer experience. Despite my initial positive encounters, the lack of support in this instance left a lingering sense of dissatisfaction. I sincerely hope that hellofresh.be addresses the shortcomings in their customer service, as I believe in the potential of their service to reignite the joy and convenience I once experienced. Despite my recent setback, I remain hopeful that they will continue to improve and provide exceptional experiences for their users. Overall, hellofresh.be has the potential to be a game-changer in the meal kit industry, and I look forward to the day when I can confidently reinstate my subscription.
L Lalina
138 days ago

A Deliciously Disappointing Experience

When I decided to try out hellofresh.be, I was excited about the prospect of enjoying delicious meals at a discounted price. However, my experience turned out to be far from what I had anticipated. Despite expecting a promotion that would significantly reduce the cost of my meals, I was shocked to find that the promotion had not been applied, resulting in an overcharge of 62.98 instead of the expected 35 for 5 meals. As a customer, I value transparency and trust, and unfortunately, this experience left me feeling frustrated and let down. It's disheartening when a company fails to honor its promises, especially when it comes to something as essential as pricing. I hope hellofresh.be addresses these issues, as I believe in giving second chances. I would love to see this problem resolved so that future customers can enjoy the seamless and delightful experience that I had hoped for.
F Florian Pestre
139 days ago

Tout est excellent

When I first stumbled upon HelloFresh, I was skeptical about whether a meal kit delivery service could truly make a difference in my busy life. But boy, was I in for a surprise! HelloFresh has completely changed the way I approach mealtime. Gone are the days of stressful meal planning and endless trips to the grocery store. HelloFresh has seamlessly integrated convenience, quality, and flavor into my daily routine. With their carefully curated ingredients and creative recipes, I've been able to enjoy cooking without the usual hassle of prep work and grocery shopping. The step-by-step recipe cards have transformed me, a cooking novice, into someone who can confidently whip up a delicious, restaurant-quality dish with ease. Each meal feels like a culinary adventure, and I've loved exploring new flavors and ingredients that I wouldn't have thought to try before. What's even more incredible is that HelloFresh has nudged me towards healthier eating habits. The generous portion sizes and nutritious options have made me more mindful of what I consume, and I can feel the positive impact on my overall well-being. I can honestly say that HelloFresh has had a profound impact on my life. The anticipation of each delivery has become a highlight of my week, and I can't imagine going back to my old mealtime routine. If you're looking for a way to simplify your meals while indulging in fresh, flavorful dishes, I wholeheartedly recommend giving HelloFresh a try. Thank you, HelloFresh, for making such a meaningful difference in my life.
N Nicolle Vanessa Suazo Albornoz
142 days ago

My partner and I love Hello Fresh

Hello Fresh Revolutionized Our Cooking Experience At first, my partner and I were hesitant to jump into the meal kit delivery trend, but Hello Fresh quickly changed our minds. From the moment we received our first box, we were blown away by the freshness and vibrancy of the ingredients. The colorful array of vegetables and the quality of the meats were beyond impressive. With our hectic schedules, it was always a struggle to plan meals and ensure we were eating healthily. Hello Fresh eliminated that stress entirely. Each recipe allowed us to create restaurant-quality dishes in the comfort of our own home, saving both time and effort. The variety provided by Hello Fresh is something we cherish. Every week, we looked forward to trying new and exciting recipes that we would have never thought to make on our own. The diverse range of flavors and cuisines expanded our culinary horizons and brought a sense of adventure to our dinner table. Not only did Hello Fresh enrich our dining habits, but it also added an extra layer of enjoyment to our relationship. Cooking together became a regular and cherished activity, allowing us to bond over a shared love for good food and creativity in the kitchen. It's safe to say that Hello Fresh has truly transformed our lives. We no longer stress about meal planning, and our dinners are not only delicious but also nourishing. We are grateful for the convenience, quality, and joy that Hello Fresh brings to our home. If you're looking for a game-changer in your cooking routine, Hello Fresh is the answer. It's a decision you won't regret; we certainly didn't. Thank you, Hello Fresh, for making dinnertime a highlight of our day.
N Nicolle Vanessa Suazo Albornoz
142 days ago

Transformed Our Dinner Routine with Hello Fresh: A Culinary Delight

As a busy couple juggling work and life, Hello Fresh has truly revolutionized our dinner experience. The convenience of having fresh, wholesome ingredients delivered to our doorstep has not only saved us time but also sparked joy in our kitchen. Every meal is a burst of flavors and colors, making cooking a delightful experience rather than a chore. Thanks to Hello Fresh, we no longer struggle to come up with dinner ideas - and the best part is, the meals are far more delicious than anything we could ever dream of cooking ourselves. We are beyond thrilled with our Hello Fresh journey and look forward to many more delectable meals ahead.
N NordVPN Customer
156 days ago

A Game-Changing Culinary Experience

Transforming my cooking routine, hellofresh.be has provided unparalleled culinary diversity right at my doorstep. The handpicked ingredients and easy-to-follow recipes have elevated my meals to gourmet status. While the gastronomic journey has been exceptional, I yearn for a more user-friendly and intuitive IT interface. Nonetheless, the outstanding quality of the meal kits overshadows this minor setback.


HelloFresh is a leading meal kit delivery service that aims to make cooking at home easy, convenient, and enjoyable. With their extensive menu options, fresh ingredients, and step-by-step recipes, HelloFresh helps people save time in meal planning and grocery shopping, while still allowing them to enjoy delicious, home-cooked meals. In this review, we will explore various aspects of HelloFresh's services, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide variety of menu options
    • Fresh and high-quality ingredients
    • Convenient meal planning and delivery
    • Step-by-step recipe cards included
    • Flexible subscription options
  • Cons:
    • Slightly higher pricing compared to traditional grocery shopping
    • Limited customization for dietary restrictions
    • No option for single-serving meals

User Experience

Using HelloFresh is a seamless experience from start to finish. Their user-friendly website and mobile app allow customers to easily browse through the available menu options, choose their preferred meals, and customize their subscriptions as per their needs. The ordering process is straightforward, and customers can manage their deliveries and preferences with just a few clicks. Recipe cards provided with each meal make the cooking process simple and enjoyable, even for beginners.

Pricing and Value for Money

HelloFresh offers various subscription plans to cater to different household sizes and dietary preferences. While the prices may be slightly higher compared to traditional grocery shopping, the convenience, time saved, and reduced food waste make HelloFresh a worthwhile investment. Additionally, with pre-portioned ingredients, customers can avoid overspending on unnecessary items. Overall, HelloFresh provides reasonable value for the quality and convenience they offer.

Customer Service

HelloFresh prides itself on providing excellent customer service to its subscribers. Their responsive and helpful support team is readily available to assist with any queries or concerns. Customers can reach out through email, phone, or live chat, ensuring prompt assistance when required. HelloFresh strives to ensure customer satisfaction in their overall experience with the service.

Product Quality and Selection

HelloFresh maintains high standards when it comes to the quality of their ingredients. Fresh produce, meats, and pantry staples are carefully sourced to ensure freshness, taste, and nutritional value. The menu options are diverse, with a wide range of flavors and cuisines to cater to different tastes. HelloFresh also takes into consideration seasonal availability, ensuring customers have access to the best produce for their meals.

Website Usability

The HelloFresh website is designed with user-friendliness in mind. The intuitive interface allows customers to navigate through the menu options, manage their subscriptions, and make changes to their preferences effortlessly. Clear and detailed descriptions of each meal, along with nutritional information, make it easy to choose meals that align with specific dietary needs or preferences. The website also provides helpful cooking tips and techniques to enhance the cooking experience.

Returns and Exchanges

HelloFresh has a flexible and customer-centric return policy. In case of missing or damaged ingredients, customers can reach out to their support team, and appropriate actions will be taken to rectify the issue. HelloFresh is committed to ensuring customer satisfaction and will promptly replace any faulty or missing items.

Promotions and Discounts

HelloFresh frequently offers promotions and discounts to provide additional value to their customers. These promotions can range from introductory discounts for new subscribers to special offers for existing customers. These incentives make HelloFresh even more affordable and attractive for those looking to try out the service or continue their subscription.


HelloFresh has established a strong reputation as a reliable and innovative meal kit delivery service. They have garnered positive reviews from satisfied customers who appreciate the convenience, quality, and diversity of meals offered. With a focus on customer satisfaction and continuous improvement, HelloFresh has become a trusted choice for those seeking a convenient and enjoyable cooking experience.

Payment Options

HelloFresh offers multiple payment options to cater to different customer preferences. Customers can choose to pay using credit cards, including Visa, Mastercard, and American Express. HelloFresh also accepts payments through PayPal, providing added convenience and security for their subscribers.

Loyalty Programs

HelloFresh currently does not have a specific loyalty program. However, they often reward their loyal customers with exclusive discounts, early access to new menu options, and other special perks. Subscribers can stay updated with these offers through email newsletters and the HelloFresh website.

Customer Reviews

Customer reviews of HelloFresh are overwhelmingly positive, with many praising the convenience, time-saving, and deliciousness of the meals. Customers appreciate the variety of options available and find the step-by-step recipe cards easy to follow, even for those with minimal cooking experience. HelloFresh consistently receives high ratings for their customer service, timely deliveries, and ingredient quality.

Community Involvement

HelloFresh actively participates in community initiatives and sustainability efforts. They source ingredients responsibly, support local suppliers and farmers, and minimize food waste through precise portioning. HelloFresh also partners with charitable organizations to help fight hunger and promote access to nutritious meals for those in need.

Shipping and Costs

HelloFresh offers reliable and efficient shipping, delivering directly to customers' doorsteps. They have a wide coverage area, ensuring accessibility for customers across Belgium. Shipping costs are typically included in the subscription pricing, making it straightforward for customers to understand the total cost of their meals. HelloFresh's commitment to on-time deliveries ensures that customers receive their meal kits when expected, without any inconvenience.

In conclusion, HelloFresh is a top-notch meal kit delivery service that combines convenience, high-quality ingredients, and delicious recipes to make cooking at home a breeze. With their user-friendly platform, excellent customer service, and commitment to customer satisfaction, HelloFresh has earned its reputation as a trustworthy and reliable choice for those seeking a convenient and enjoyable cooking experience.