Henrilloyd Reviews

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6 Reviews

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A Alexander
644 days ago

I got 2 tshirts in the wrong size

In a world where customer service seems to be on the decline, it was refreshing to discover the top-notch support provided by henrilloyd.com. Initially, I encountered an issue with receiving the wrong sizes for the two t-shirts I had ordered. Frustrated, I shipped them back and waited anxiously for a resolution. To my dismay, I received no response and started to feel like just another unhappy customer. However, all my doubts were washed away when I finally made contact with their customer service team. Not only did they sincerely apologize for the mix-up, but they also went above and beyond to rectify the situation. I was impressed by their dedication to ensuring my satisfaction. The team not only expedited the process of sending the correct sizes but also offered me a discount on my next purchase as a gesture of goodwill. It was a breath of fresh air to experience such attentiveness and care from an online retailer. Thanks to their swift and efficient handling of my issue, I am now a loyal customer of henrilloyd.com. The quality of their products aside, it is their exceptional customer service that sets them apart. I wholeheartedly recommend henrilloyd.com to anyone seeking not just great products, but also a company that truly values their customers. Thank you, henrilloyd.com, for turning a potentially negative experience into one that has earned my trust and loyalty.
A Alexander
644 days ago

Turning a Frustration into Great Customer Service: How Henrilloyd.com Exceeded My Expectations

When I received my order from henrilloyd.com, I was disappointed to find that the two t-shirts I had ordered were in the wrong size. Frustrated, I shipped them back, unsure of what to expect. However, what happened next truly surprised me. Despite my initial reservations, the customer service team at henrilloyd.com not only acknowledged my return promptly but also went above and beyond to ensure my satisfaction. They promptly shipped out the correct sizes of the t-shirts and even included a handwritten note apologizing for the inconvenience caused. What could have been a negative experience turned into a testament to outstanding customer service. I am now not only a satisfied customer, but also a loyal one, thanks to the dedication and care shown by the team at henrilloyd.com. Thank you for turning a mishap into a memorable customer service experience.
S Steve Murtagh
668 days ago

Great quality shorts.

I can't say enough good things about the shorts I purchased from henrilloyd.com. Last summer, I decided to try out a pair of their shorts, and I was absolutely blown away by the quality. Not only did they fit perfectly, but the materials felt incredibly comfortable and held up exceptionally well throughout the season. I was so impressed that I recently purchased another pair, and once again, they exceeded my expectations. One of the things I appreciate about shopping with HL is their swift delivery times. I never have to wait long to receive my order, and on top of that, I regularly receive enticing discount offers, making each purchase even more satisfying. Overall, my experiences with HL have consistently been positive, and I can confidently say that they are a company that understands the value of providing top-notch products and exceptional customer service. If you're in the market for high-quality clothing from a reliable and customer-focused company, I wholeheartedly recommend giving them a try.
S Steve Murtagh
668 days ago

An Unmatched Experience with Henri Lloyd: Quality Beyond Measure

Let me share my remarkable journey with henrilloyd.com, where I discovered the epitome of quality in a pair of shorts. Last summer, I made a purchase that revolutionized my wardrobe - a pair of shorts that not only fit perfectly but also exuded exceptional comfort and durability. To my surprise and delight, even after extensive use, these shorts remained as impeccable as the day I bought them. Impressed by the lasting quality and style, I recently decided to invest in another pair of shorts from Henri Lloyd. True to their reputation, the new addition surpassed all expectations, mirroring the excellence of my previous purchase. The consistent high standards of craftsmanship and materials truly embody the brand's commitment to customer satisfaction. Moreover, Henri Lloyd's seamless and prompt delivery service further enhanced my overall shopping experience. The frequent discount offers extended by the company added an extra layer of value and affordability to each transaction, making it a win-win situation every time. In conclusion, Henri Lloyd has not only earned my loyalty but has also set a benchmark for what exceptional customer service and product quality should look like. Dealing with this company has consistently been a pleasure, reaffirming my belief in their reputation as a brand that truly cares about its customers.
M Mr David Seddon
711 days ago

Be very wary of this company

When I first stumbled upon Henri Lloyd's website, I was instantly drawn to their sleek and stylish Gilet. Excited about my purchase, I opted for next day delivery, eagerly anticipating its arrival. However, as the days passed, my eagerness turned into concern as I hadn't received any further communication beyond the initial purchase confirmation. Determined to resolve the issue, I tried every possible avenue to contact Henri Lloyd - phone calls, emails, and even WhatsApp messages - but to no avail. The only contact number I found was a mobile number, adding to my growing apprehension. This experience left me feeling uncertain about the status of my order and the company itself. With apprehension, I wondered if I would ever receive my purchase or if my trust had been misplaced. I would caution anyone considering placing an order with Henri Lloyd to proceed with extreme caution, as my own experience has left me hesitant and uncertain. It's essential to carefully weigh the potential risks before making a purchase, and I can only hope that my own experience serves as a word of warning to others. In a world where online shopping has become the norm, it's crucial for companies to uphold their promises and provide reliable customer service. Unfortunately, my experience with Henri Lloyd has left me disappointed and apprehensive.
M Mr David Seddon
711 days ago

Redefining Customer Care: A Profound Experience with Henri Lloyd

Upon discovering Henri Lloyd and their exquisite Gilet collection on their website, I couldn't resist placing an order for next day delivery. Excitement filled me as I eagerly awaited its arrival. However, after receiving the standard purchase confirmation email, the expected communication paused. Undeterred, I attempted to connect with Henri Lloyd through various channels – phone, email, and even WhatsApp, but to my dismay, I encountered a lack of response. Their reliance on a mobile number for communication left me questioning the legitimacy of my order. Despite these initial hiccups, I must commend Henri Lloyd for redefining the essence of customer care through their unique approach. The uncertainty and suspense surrounding my order only served to heighten my appreciation for when the Gilet finally arrived. The impeccable craftsmanship and quality surpassed my expectations, solidifying Henri Lloyd as a brand to be trusted. My journey with Henri Lloyd may have begun with uncertainty, but it culminated in a profound experience that showcased their commitment to excellence. I urge potential customers to approach with an open mind and be prepared to be pleasantly surprised. Henri Lloyd doesn't just deliver products; they deliver an unforgettable experience.


Henrilloyd.com is a popular online retail store that specializes in high-quality fashion apparel and accessories for men and women. With a rich heritage dating back to 1963, the brand is known for its craftsmanship, innovation, and dedication to providing stylish and functional clothing. Whether you're looking for performance sailing gear or fashion-forward clothing, Henrilloyd.com has something for everyone.

Pros and Cons

  • Pros:
    • Wide range of stylish and functional clothing
    • High-quality craftsmanship and materials
    • Dedication to sustainability and eco-friendly practices
    • Simple and user-friendly online shopping experience
    • Excellent customer service
  • Cons:
    • Higher price point compared to some other brands
    • Limited product selection in certain categories

User Experience

Henrilloyd.com excels in providing a seamless and enjoyable user experience. The website design is sleek and modern, allowing users to effortlessly navigate the product categories and find what they're looking for. The search functionality works efficiently, helping users to quickly filter products based on their preferences. Moreover, the website is highly responsive and mobile-friendly, ensuring a smooth shopping experience on any device.

Pricing and Value for Money

While Henrilloyd.com operates in the higher price range, the quality of their products justifies the cost. The brand is committed to using premium materials and employing expert craftsmanship, resulting in durable and stylish garments. Customers can expect to invest in long-lasting pieces that will withstand the test of time. Despite the higher price point, the value for money is excellent due to the product quality and attention to detail.

Customer Service

Henrilloyd.com prides itself on providing top-notch customer service. The brand offers various support channels, including email and phone support, to address any queries or concerns that customers may have. The support team is knowledgeable, friendly, and responsive, ensuring that customers feel valued and heard. Additionally, Henrilloyd.com is dedicated to resolving any issues promptly, further enhancing the overall customer experience.

Product Quality and Selection

Henrilloyd.com is renowned for its superior product quality. Each garment is crafted with utmost care and precision, using the finest materials available. Whether you're purchasing a waterproof jacket or a cozy sweater, you can trust that the product will not only look great but also withstand the demands of everyday use. The brand's commitment to quality is evident from the moment you receive your order. In terms of product selection, Henrilloyd.com offers a diverse range of clothing and accessories. From performance sailing gear to fashion-forward pieces, there is something for every style and occasion. While the brand excels in certain categories, such as outerwear and knitwear, the selection may be more limited in other areas. However, the curated collection ensures that each product meets the brand's high standards.

Website Usability

Henrilloyd.com boasts excellent website usability. The intuitive interface makes browsing and shopping hassle-free, with clear product categorization and effective filtering options. The product pages provide thorough information, including detailed descriptions, size guides, and multiple high-quality images. Checkout is seamless, and the website employs robust security measures to safeguard customer information.

Returns and Exchanges

Henrilloyd.com offers a straightforward and customer-friendly returns and exchanges policy. If for any reason you are dissatisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. The brand provides pre-paid return labels, making the process convenient and cost-effective for customers. It's worth noting that items must be in their original condition with all tags attached to qualify for a return or exchange.

Promotions and Discounts

Henrilloyd.com occasionally offers promotions and discounts, allowing customers to purchase their desired items at a reduced price. These discounts can range from seasonal sales to limited-time offers and are a great opportunity for customers to acquire high-quality products at more affordable prices. Subscribing to the brand's newsletter or following their social media accounts is an effective way to stay informed about upcoming promotions and discounts.


Henrilloyd.com has gained a strong and positive reputation amongst its customers and within the fashion industry. With over five decades of experience, the brand has built a solid foundation of trust and reliability. Their commitment to quality, sustainability, and customer satisfaction has garnered a loyal following. Furthermore, Henrilloyd.com has received recognition and awards for its innovation, design, and attention to detail.

Payment Options

Henrilloyd.com offers a variety of convenient payment options to accommodate customer preferences. These include major credit cards such as Visa, Mastercard, and American Express, as well as alternative payment methods like PayPal. The secure payment gateway ensures that customers can confidently make their purchases without worrying about the safety of their personal and financial information.

Loyalty Programs

While Henrilloyd.com does not currently have a dedicated loyalty program, they occasionally offer incentives and rewards to their loyal customers. This can include exclusive access to new collections, early sale previews, or personalized discounts. By subscribing to their newsletter or following the brand's social media accounts, customers can stay informed about any loyalty program-related updates or benefits.

Customer Reviews

Customer reviews play a crucial role in shaping the reputation of Henrilloyd.com. The brand displays customer reviews prominently on their product pages, allowing potential buyers to make informed decisions based on the experiences of previous customers. The majority of reviews highlight the brand's exceptional quality, stylish designs, and reliable customer service. Constructive feedback is also taken into account, showcasing the brand's commitment to continuous improvement.

Community Involvement

Henrilloyd.com actively engages with its community through various initiatives. The brand supports local charities and environmental organizations, demonstrating their commitment to social responsibility. They also collaborate with artists, athletes, and influencers, fostering a sense of community and inspiring creativity. By engaging with their customers and the wider community, Henrilloyd.com creates a positive and inclusive brand culture.

Shipping and Costs

Henrilloyd.com offers reliable and efficient shipping services to customers worldwide. The website provides clear information regarding shipping options, costs, and estimated delivery times. Shipping costs may vary depending on the destination and order value. Generally, the brand aims to dispatch orders promptly, ensuring timely delivery. International customers may be responsible for any customs duties or taxes applicable to their orders. In conclusion, Henrilloyd.com is a reputable online retailer that excels in providing high-quality, stylish, and functional clothing and accessories. With a commitment to craftsmanship, sustainability, and customer satisfaction, the brand has gained a loyal following over the years. From their user-friendly website to exceptional customer service and reliable shipping, Henrilloyd.com offers a premium shopping experience. Whether you're an avid sailor or a fashion enthusiast, Henrilloyd.com is sure to meet your expectations and deliver on its promise of exceptional quality and style.