Hertz Reviews

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Turning a Nightmare into a Financial Disaster – My Experience with Hertz

I recently had a terrifying incident with a rental car from Hertz that was exacerbated by their handling of the aftermath. A sudden weather event caused damage to the vehicle, leaving me shaken and in need of assistance. However, the real nightmare began when Hertz presented me with a repair bill that far exceeded the actual cost of the damages. Not only did I feel overwhelmed by the situation, but the lack of transparency in their communication added insult to injury. Instead of providing clear and detailed information, it seemed their primary goal was to extract as much money from me as possible. This unfortunate experience has taught me a valuable lesson - to steer clear of Hertz in the future. If you value honesty, integrity, and fair treatment as a customer, I strongly urge you to avoid this company at all costs. Your peace of mind and financial well-being are worth more than any rental service they claim to offer.

From Frightening Incidents to Overcharging: My Experience with Hertz.com.ar

When unforeseen climate events collided with our rental car from Hertz.com.ar, what followed was a harrowing experience. The incident left us shaken, seeking solace in Hertz's supposed assistance. However, instead of transparent communication, we were met with opaque dealings, with exorbitant charges surpassing the actual repair costs. Our trust wavered as it became evident that their priority lay in extracting the maximum sum from us, rather than fostering a sense of care and support. The lack of detailed information only added to the frustration, leaving us feeling deceived and disheartened by this experience. This cautionary tale serves as a solemn reminder to tread carefully when considering Hertz.com.ar for your rental needs. The shadows of overcharging and lack of transparency loom large, casting doubts on their integrity. For those seeking a reliable and honest car rental service, it may be best to steer clear of this company to avoid similar distressing encounters.

Have never had an issue with this…

I can't thank Hertz.com.ar enough for the seamless experiences they have provided me with. I have used their services twice, and on both occasions, everything was nothing short of perfect. The ease of booking, the condition of the vehicles, and the overall customer service have been exceptional. I never had a single issue with this company, which is a testament to their dedication to providing top-notch service. I highly recommend Hertz.com.ar to anyone in need of reliable and hassle-free car rental services. Thank you, Hertz, for consistently exceeding my expectations!

Unmatched Excellence and Seamless Experiences Every Time at Hertz

My journey with Hertz has been nothing short of exceptional. I have had the pleasure of booking with them not just once, but twice, and each time has been a testament to their unwavering commitment to excellence. From the ease of booking on their user-friendly website to the impeccable service received at their locations, I have never encountered a single hiccup. What sets Hertz apart is not just their top-notch fleet of vehicles but also their unparalleled customer service. On both occasions, their staff went above and beyond to ensure that my experience was seamless and stress-free. Their professionalism and attention to detail truly set them apart in the industry. Booking with Hertz is not just a transaction; it's an experience. The peace of mind that comes with knowing that everything is taken care of allows me to truly enjoy my travels without any worries. For anyone looking for reliability, quality, and outstanding service, I cannot recommend Hertz enough. Thank you, Hertz, for consistently delivering excellence and for making every journey with you a memorable one. I look forward to many more adventures with your trusted brand.

Unmatched Service and Reliability – A Customer’s Loyalty Tale

Embarking on a journey with hertz.com.ar has been nothing short of a seamless and delightful experience. I have entrusted them with my travel arrangements not just once, but twice, and each time has reaffirmed my faith in their exceptional service. From the moment I booked my reservation to the final drop-off of the vehicle, every interaction with Hertz has been marked by professionalism, efficiency, and genuine care for their customers. At no point did I encounter any issues, be it with the booking process, vehicle availability, or customer support. What truly sets Hertz apart is their unwavering commitment to reliability. As a frequent traveler, I value a company that I can depend on, and Hertz has consistently delivered on this front. Their fleet of vehicles is well-maintained, their staff is courteous and knowledgeable, and their attention to detail is commendable. For anyone seeking a stress-free and enjoyable car rental experience, I wholeheartedly recommend Hertz. They have earned my loyalty not just through their exceptional service, but also through the peace of mind they provide knowing that my travel plans are in capable hands. Thank you, Hertz, for raising the bar and setting a standard of excellence in the industry.

An Unforgettable Journey with Hertz: My Experience Unpacked

I recently had the opportunity to rent a vehicle from Hertz Argentina, and unfortunately, it was one of the most disappointing experiences I've ever had. From the moment I received the car, it was evident that it was not worth the amount I had paid. The Chevrolet Onix I rented turned out to be old and in poor condition, which was truly disheartening. To my dismay, the car started spilling gasoline while I was driving, posing a significant safety hazard. This led to a considerable waste of time as I had to arrange for a replacement vehicle, disrupting my plans and causing unnecessary stress and inconvenience. As if that wasn't enough, upon returning the faulty car, I was astounded to find that I was being charged for half a tank of gasoline. It was truly disappointing to be penalized for a situation that was entirely beyond my control. Things took an even more frustrating turn when, during my trip to Mar de Plata, the car's windshield was damaged by an act of vandalism. Despite having purchased insurance, I was met with conflicting information regarding the coverage, leaving me in a bewildering and unfair situation. The lack of transparency and consistency in the information provided added to my growing disillusionment. To add insult to injury, the company decided to charge me a significant amount for the windshield repair, further compounding my exasperation. It felt like Hertz was more focused on extracting money from me than ensuring my well-being and satisfaction as a customer. The subpar customer service only exacerbated the situation. The difficulty in reaching them and the prolonged wait times for their response left me feeling unheard and undervalued as a customer. Additionally, the misspelled customer service email on their website and the absence of a readily available phone number painted a worrying picture of the company's professionalism and commitment to customer care. Based on my experience, I would advise fellow customers, especially those from the US, to exercise caution when dealing with Hertz Argentina. The lack of clarity and reliability, coupled with the company's apparent prioritization of financial gain over customer welfare, is a cause for concern. In summary, my journey with Hertz was marred by the disappointment of receiving a substandard vehicle, facing safety hazards, and enduring misleading information and inadequate support. While I cherish my fond memories of Argentina, this experience has underscored the need for careful consideration, particularly when renting a car, to avoid encountering similar challenges. Please take this review as a heartfelt warning and a plea for improvement, as I sincerely hope that Hertz Argentina reevaluates its practices and prioritizes the well-being and satisfaction of its customers in the future.

Unforgettable Experience with Hertz Argentina – A Cautionary Tale

As I reflect on my recent encounter with Hertz Argentina, a whirlwind of emotions surfaces. It all began with the excitement of embarking on a journey with a rental car, only to be met with disappointments and frustrations along the way. The Chevrolet Onix provided by Hertz turned out to be more of a burden than a convenience, with its outdated features and a dangerous tendency to spill gasoline while in motion. This unsettling experience not only posed a significant safety hazard but also caused unnecessary delays as I had to exchange the faulty vehicle for a new one, disrupting my plans and testing my patience. The ordeal did not end there. During my trip to Mar de Plata, a regrettable incident occurred when an inconsiderate individual threw rocks at the car, resulting in a shattered windshield. Despite having purchased insurance from Hertz, the coverage turned out to be vague and unreliable. Conflicting information provided by the staff added to the confusion, leaving me with a hefty bill of 16,000 pesos for the windshield replacement. It was disheartening to discover the lack of clarity and accountability within the company, as they failed to honor the assurances given regarding insurance coverage. The challenges I faced with Hertz Argentina shed light on a concerning pattern of poor customer service and deceptive practices. The absence of transparent communication, coupled with delayed responses to queries, painted a bleak picture of the company's commitment to customer satisfaction. It became evident that financial gain took precedence over prioritizing the well-being and trust of patrons, leaving a bitter taste in my mouth. To fellow travelers, especially those from the US, I urge caution when considering Hertz Argentina for your rental needs. The experiences I encountered serve as a cautionary tale, emphasizing the importance of thorough research and clear communication before entering into any agreements. While my interactions with the people of Cordoba left a positive impression, the encounters in Buenos Aires were marred by rudeness and a sense of entitlement, tarnishing the overall experience. In conclusion, my journey with Hertz Argentina was a rollercoaster of highs and lows, revealing the complexities of navigating unfamiliar territories. As I share my story, I hope it serves as a reminder to prioritize transparency, integrity, and customer-centric values in all business dealings. Let us learn from the challenges faced and strive to create environments where mutual respect and trust form the foundation of every interaction.

A Genuine Warning: My Eye-Opening Experience with hertz.com.ar

After a recent car rental experience with hertz.com.ar, I feel compelled to share my story to warn fellow travelers. From the moment I received the car, a Chevrolet Onix, it was clear that my rental was going to be a nightmare. The aged vehicle began spilling gasoline while I was driving, posing a significant safety risk. The hassle of exchanging the car consumed hours of my day, highlighting the lack of quality and care from the company. Upon returning the faulty car, I was shocked to be charged for half a tank of gasoline, despite the clear mechanical issues I had experienced. This blatant money grab left a sour taste in my mouth. Following this ordeal, a trip to Mar de Plata resulted in another unexpected expense: a vandal throwing rocks at the car, shattering the windshield. Despite purchasing insurance that I was assured covered damages, I was later informed otherwise and hit with a $500 bill. The lack of transparency and conflicting information from the company only added to my frustration. It became evident that hertz.com.ar prioritizes profit over customer satisfaction. The communication breakdown, coupled with a disregard for customer safety and well-being, showcases a concerning lack of integrity. The unprofessional handling of the situation, from the misleading insurance sale to the exorbitant charge for the windshield replacement, painted a dismal picture of the company's ethos. To fellow travelers, especially those from the US, I offer a cautionary tale: tread carefully when dealing with hertz.com.ar. The lack of accountability, elusive customer service, and profit-centric approach make for a volatile combination. My advice? Steer clear of their insurance offerings and be prepared for potential financial surprises. While my love for Argentina remains unwavering, this experience serves as a stark reminder to exercise caution, particularly when renting a car in Buenos Aires. Choose wisely and prioritize your safety and peace of mind above all else.

Very professional

I cannot express just how thankful I am for the exceptional service provided by hertz.com.ar. During my recent trip to visit family in Argentina, I relied on their car rental services and was met with the utmost professionalism. Not being fluent in Spanish, I was initially concerned about potential language barriers. However, the team at Hertz immediately put me at ease with their fluent English and went above and beyond to ensure that I had a seamless experience. From the moment I made my reservation to the final drop-off, every interaction was marked by their dedication to customer satisfaction. Their proficiency in English was a game-changer for me and made the entire process stress-free. I wholeheartedly recommend hertz.com.ar to anyone seeking a reliable and professional car rental service. Their commitment to customer service and linguistic support truly sets them apart. Thank you, Hertz, for making my trip to Argentina all the more enjoyable.

Exceptional Service Beyond Language Barriers

When I think of my experience with hertz.com.ar, the phrase "very professional" simply doesn't do it justice. Traveling to Argentina to visit my in-laws was already a mix of excitement and nerves, but not being fluent in Spanish added an extra layer of challenge. Thankfully, Hertz went above and beyond to make me feel at ease. From the moment I landed, their team displayed a level of professionalism that was truly impressive. The seamless communication in English immediately put me at ease, allowing me to focus on enjoying my time with family rather than worrying about language barriers. Their expertise extended beyond just language assistance. The entire rental process was efficient and smooth, showcasing their commitment to delivering top-notch service. It was clear that customer satisfaction was their priority, and that dedication made all the difference during my trip. I can wholeheartedly say that my experience with hertz.com.ar was not just professional; it was exceptional. Thank you for providing a service that transcended language barriers and ensured that my time in Argentina was stress-free and unforgettable.

Exceptionally English-Friendly Service at Hertz Argentina

When I stumbled upon Hertz Argentina during my visit to see my in-laws, little did I know that their professionalism would exceed my expectations. As a tourist with limited Spanish proficiency, I was pleasantly surprised by the exceptional service catered towards English speakers. From the moment I approached their team, it was evident that they prioritize clear communication and customer satisfaction. The staff members spoke fluent English, making the whole process seamless and stress-free for me. This level of attention to detail truly made my experience with Hertz stand out among car rental services. Not only did they provide me with a reliable vehicle, but they also went above and beyond to ensure that language barriers did not hinder my journey. I left Hertz Argentina feeling grateful for their professional and accommodating approach, which made my trip even more enjoyable. For anyone seeking a hassle-free car rental experience in Argentina, I wholeheartedly recommend Hertz for their exceptional service and English-friendly environment. Thank you, Hertz Argentina, for making my visit an unforgettable one!

nevert an issue

As a frequent traveler to Buenos Aires, I cannot express enough how Hertz at the Buenos Aires Int. Airport has consistently exceeded my expectations. Booking through hertz.com.ar has always been seamless, and I've never encountered any issues throughout my numerous car rentals. The team at Hertz has always been a delight to work with, ensuring that I am not just satisfied, but genuinely happy with my rental experience. They go above and beyond, often providing complimentary upgrades whenever available, adding an extra layer of joy to my travel adventures. I can confidently say that Hertz has become an integral part of my travel routine, and I wouldn't hesitate to recommend them to anyone seeking reliable and exceptional car rental services in Buenos Aires. Thank you, Hertz, for continuously making my travels stress-free and enjoyable.

Exemplary Customer Service at Hertz.com.ar: Nevert an Issue!

Upon my numerous car rental experiences at Buenos Aires Int. Airport, I have consistently found Hertz.com.ar to be a shining example of seamless service and customer satisfaction. The process has never been anything less than smooth, with their efficient team always exceeding my expectations. What truly sets them apart is their unwavering commitment to excellence, as I have been pleasantly surprised with complimentary upgrades whenever available, making each trip even more enjoyable and comfortable. Needless to say, my trust and loyalty to Hertz.com.ar have only grown stronger with each interaction.

Exceptional Service Beyond Expectations

My experience with Hertz.com.ar can be summed up in two words: absolutely flawless. Having rented numerous cars from them at Buenos Aires Int. Airport, I can confidently say that not once did I encounter any issues. Their extensive fleet always met my needs, and the process was seamless each time. What truly sets Hertz.com.ar apart is their exceptional customer service. The team there is not only professional but also truly lovely. Their willingness to go above and beyond was evident when they surprised me with complimentary upgrades whenever available. This unexpected gesture left me feeling incredibly valued as a customer. Overall, my interactions with Hertz.com.ar have consistently exceeded my expectations. I highly recommend them for anyone looking for a reliable and customer-centric car rental experience. Thank you, Hertz.com.ar, for consistently delivering exceptional service!

Unforeseen Challenges, Language Barriers, and Unresolved Issues with Hertz Argentina

Dear fellow travelers, I wanted to share my recent experience with hertz.com.ar, particularly with the Iguazú Hertz branch, in the hopes that others can be spared from a similar ordeal. During my trip to Argentina, I booked a car rental for Dec 27-30 through Expedia. Admittedly, the start of my rental experience was marred by a troubling incident. Upon arrival, I discovered that the Hertz dealer had mistakenly given away our designated car rental, leading to considerable delay and inconvenience as we waited for a replacement vehicle. To compound matters, my unfamiliarity with Argentine driving regulations, specifically the requirement for a front license plate, led to an encounter with law enforcement at the first checkpoint. This resulted in prolonged explanations and delays, with the additional frustration of being stopped by the National Guard and subjected to intense scrutiny. Upon returning the car, I conveyed my dissatisfaction with the situation to Miguel, only to be met with further disappointment. He insisted on charging me a substantial sum, far exceeding the cost of the rental, citing the missing front license plate. Despite my attempts to escalate the matter and seek recourse from higher authorities, I encountered a language barrier and a lack of empathy from the Hertz team. I am disheartened by the lack of understanding and support exhibited during this entire ordeal. Additionally, the absence of coverage for such incidents under the provided insurance added to my dismay. As a frequent user of Hertz services, this experience has undeniably tarnished my perception of the brand. Regrettably, both my parents and I have decided to seek alternative car rental options for our future travels, and I feel compelled to caution our peers against encountering similar difficulties by abstaining from Hertz in Argentina. I sincerely hope that my account serves as a precautionary tale, prompting necessary improvements in customer service and clear communication at Hertz Argentina to prevent others from enduring similar challenges. Sincerely,