Heykangaroo User Reviews

Introduction

HeyKangaroo.com is an innovative company that offers smart home security solutions to help you monitor your home and keep it safe. They offer a range of products, including indoor and outdoor cameras, door and window sensors, and smoke and CO detectors. HeyKangaroo.com's systems are easy to set up, and they use a proprietary mobile app to give you control over your security system from anywhere.

Pros and Cons

Pros:

• Easy to set up and use
• Quality products at affordable prices
• 24/7 professional monitoring available with no contract required
• Customizable security packages to fit your specific needs

Cons:

• Limited integration with other smart home devices
• Basic plans only provide 24-hour clip storage, with no continuous recording available

User Experience

HeyKangaroo.com's mobile app is easy to navigate, and the setup process is straightforward. Users can customize their security systems to fit their specific needs, and the app provides real-time alerts and notifications for any activity detected by the sensors.

Pricing and Value for Money

HeyKangaroo.com's pricing is competitive, with starter kits starting at $79.99, and the most comprehensive package costing $299.99. Users can also purchase additional sensors and devices to expand their system. The value for money is excellent, considering the quality of the products offered, and the flexibility of customizing security packages.

Alternatives

HeyKangaroo.com's main competitors are SimpliSafe, Nest, and Ring. SimpliSafe and Nest offer more robust smart home integration, while Ring offers a wider selection of security products, including video doorbells and floodlights.

Customer Service

HeyKangaroo.com offers comprehensive customer support, including live chat, phone, and email support. The company also provides an extensive knowledge base and FAQs for users to troubleshoot any issues they encounter.

Product Quality and Selection

HeyKangaroo.com offers high-quality security products, including indoor and outdoor cameras, door and window sensors, and smoke and CO detectors. The company's products are reliable and easy to use, providing peace of mind for homeowners who want to keep their homes safe and protected.

Website Usability

The HeyKangaroo.com website is easy to navigate, with a clean and intuitive design. Users can easily browse the different security packages, individual sensors, and additional devices.

Returns and Exchanges

HeyKangaroo.com offers a 30-day return policy for all its products, and customers can receive a full refund if they are not satisfied with their purchase. The company also provides a one-year warranty for its products, giving users peace of mind that their investment is protected.

Promotions and Discounts

HeyKangaroo.com occasionally offers promotions and discounts on some of its products. Users can sign up for the company's newsletter to stay updated on any available deals.

Reputation

HeyKangaroo.com has an excellent reputation, with many positive reviews from users praising the company's ease of use, affordability, and reliability. The company's customer service is also well regarded, with users commenting on the quality of support they received.

Payment Options

HeyKangaroo.com accepts all major credit cards, including Visa, Mastercard, American Express, and Discover.

Loyalty Programs

HeyKangaroo.com does not currently offer a loyalty program.

Customer Reviews

HeyKangaroo.com has an average rating of 4.5 stars on its website, with many positive reviews from satisfied customers. Users praise the company's products, affordability, and ease of use.

Community Involvement

HeyKangaroo.com is involved in various community initiatives, including supporting local charities and providing security solutions for underserved communities.

Shipping and Costs

HeyKangaroo.com offers free shipping on all products, and orders are typically shipped within 2-3 business days. Expedited shipping options are also available for an additional fee.