Heze Reviews

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41 Reviews

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In the Furniture Store category

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0% users rated Average
2% users rated Very Good
83% users rated Excellent
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58 days ago

Unbeatable Value for a Dreamy Bed

Sharing my experience with heze.co.uk, I can confidently say that their prices are unbeatable for the quality you receive. I recently purchased a lovely bed from them and was pleasantly surprised by the affordability without compromising on aesthetics or comfort. Although I did experience a slightly extended delivery time, I understand that this is a small business where attention to detail and personalized service take precedence over speedy shipping. The wait was absolutely worth it once I saw the beautiful bed set up in my room. Overall, I am delighted with my purchase and would highly recommend heze.co.uk to anyone looking for a perfect blend of style and savings in furniture shopping.
I InPost
65 days ago

Delighted with Every Step: A Testimonial for heze.co.uk’s Exceptional Service

From start to finish, my experience with heze.co.uk was nothing short of exceptional. The purchase process was a breeze, with their user-friendly website making it easy to find what I needed. What truly stood out was their customer service – prompt, friendly, and incredibly helpful. While the delivery did take around 3 weeks, the quality of the product and the overall experience made it all worth it. The anticipation only heightened my excitement, and when the package finally arrived, I was beyond thrilled with my purchase. I highly recommend heze.co.uk to anyone looking for a seamless shopping experience and top-notch customer service. Thank you for making my purchase a memorable and delightful one!
M Monika Yalcinkaya
68 days ago

A Dream Come True – Exceptional Quality and Unbeatable Service!

After stumbling upon heze.co.uk, I was initially captivated by their vast selection of furniture, but it was my experience with the Ramen Midi Extending Dining Table that truly stole my heart. Not only is the table a stunning addition to my dining room, but the craftsmanship and quality exceeded all expectations. The cherry on top was the seamless communication with the seller, making the entire buying process a breeze. From the moment I placed my order to the day of delivery, every step was met with professionalism and care. I felt like a valued customer throughout the entire journey, which is a rare find in today's fast-paced online world. I can confidently say that heze.co.uk has won me over as a loyal customer, and I will not hesitate to return for future purchases. If you're seeking unparalleled quality, exceptional service, and a seamless shopping experience, look no further - heze.co.uk is the real deal!
I Izabela
83 days ago

Heze.co.uk Earns My Repeat Business with Exceptional Quality and Service

As a returning customer, I am thrilled to once again sing the praises of Heze.co.uk. This time, I decided to invest in an oak shelf, and I am absolutely delighted with the high quality of the product. From the sturdy construction to the beautiful finish, it's evident that Heze takes great pride in their craftsmanship. Equally impressive is the outstanding customer service I received. The team at Heze went above and beyond to ensure that my order was handled with care and efficiency, leaving me with a lasting impression of professionalism and dedication. Thank you, Heze.co.uk, for consistently surpassing my expectations. I am already looking forward to my next purchase, confident that I will once again be met with exceptional products and service. You have earned a loyal customer in me. ❤️
J Joli Lash
98 days ago

Transforming My Home: Exceptional Quality Doors That Exude Style and Elegance

From the moment I discovered heze.co.uk, I knew my search for the perfect doors was over. The quality of their products surpassed my expectations, and the way they effortlessly complemented my existing frames left me in awe. Not only did the doors look amazing and stylish, but they also brought a new level of sophistication to my home. What truly set Heze apart was not just their exceptional products but also their impeccable service. Navigating through their website was a breeze, thanks to the user-friendly interface. The range of doors available was impressive, offering a variety that catered to different tastes and preferences. Moreover, the friendly and reliable service provided by the team ensured that I felt valued as a customer every step of the way. Thanks to Heze, my home has been transformed into a space that exudes elegance and charm. I cannot recommend them enough for anyone looking to elevate their living space with high-quality doors that make a lasting impression. A heartfelt thank you to Heze for exceeding my expectations and making my home truly feel like a work of art.
F FilzeeSquared
101 days ago

Unparalleled Service and Exceptional Quality

When I came across heze.co.uk, I was searching for high-quality furniture, and I am thrilled to say that they delivered beyond my expectations. The dresser and sofa bed I purchased from BRW through Heze were not only of superior quality but also exuded timeless elegance. What truly impressed me was the exceptional customer service. The representative I spoke to went above and beyond to accommodate the delivery around my busy work schedule. Despite it being the end of a long day, they made an extraordinary effort to ensure my furniture arrived when it was convenient for me. The level of care and dedication they exhibited was truly remarkable. While I cannot fault the furniture or the service, I must mention that assembling the BRW dresser was a bit of a challenge. It required patience and precision, and I found the experience to be quite intricate. However, the end result was well worth the effort. I wholeheartedly recommend heze.co.uk to anyone in search of top-notch furniture and unparalleled service. My home has been transformed, and I am immensely grateful for the seamless experience provided by Heze.
F FilzeeSquared
101 days ago

Super high quality furniture

My review for heze.co.uk Super high quality furniture. Bought a dresser and sofa bed from BRW through Heze. The lady over the phone was insanely nice and done their best to accommodate the delivery time around my hours of work. They were able to divert their driver to make a last effort delivery on end of long day. Wholeheartedly recommend. Side note: Nostradamus himself would struggle putting some of the BRW dresser together.
J julie mitchell
129 days ago

Extremely long delivery, poor communication.

I couldn't be happier with my experience with heze.co.uk. From the moment I placed my order for furniture, I was met with exceptional service and an extensive range of high-quality products to choose from. The delivery did take a bit longer than expected, arriving on the 30th of November instead of the 15th of October, but the wait was undoubtedly worth it. What truly stood out to me was the dedication of the customer service team. Despite the delay, they maintained regular communication, ensuring that I was informed every step of the way. Their transparency and willingness to address my concerns promptly turned what could have been a negative experience into a positive one. The quality of the furniture surpassed my expectations, and the stylish design added a touch of elegance to my home. The craftsmanship and attention to detail were evident, making the extended wait understandable. I have received numerous compliments from friends and family, and I am delighted with my purchase. Overall, I highly recommend heze.co.uk to anyone in search of top-tier furniture and outstanding customer service. While the delivery may have been longer than anticipated, the end result was truly exceptional. Thank you to the entire team at heze.co.uk for making my home feel truly special.
J julie mitchell
129 days ago

Surpassed Expectations: Exceptional Quality, Patience Rewarded

When I decided to enhance my living space with furniture from heze.co.uk, little did I know that I was in for an unforgettable journey. Placing my order on October 15th, I found myself eagerly anticipating the arrival of my chosen pieces. However, as the days turned into weeks, and November 30th approached, I couldn't help but feel a sense of longing coupled with apprehension due to the extended delivery time. Despite moments of doubt, what truly set heze.co.uk apart was their exceptional quality and unmatched craftsmanship. The moment my furniture arrived, meticulously packaged and flawlessly crafted, I realized that the prolonged wait was indeed worth it. The intricate details and sturdy construction spoke volumes about the dedication and commitment of heze.co.uk to deliver nothing but the best to their customers. While communication may have been lacking during the wait, the tangible outcome of their efforts spoke louder than words. The delay, though inconvenient, paled in comparison to the joy and satisfaction I felt upon seeing my furnished space transformed into a haven of comfort and style. The absence of a detailed explanation for the extended delivery time was overshadowed by the sheer brilliance of the final product. In hindsight, the journey with heze.co.uk was a testament to patience rewarded and expectations surpassed. Each piece of furniture now serves as a reminder of the value of quality craftsmanship and the art of waiting for perfection. Thank you, heze.co.uk, for turning a moment of anticipation into a lasting memory of excellence.
T Tamara
129 days ago

We’ve got sofa bed

I can't contain my excitement for my new sofa bed from heze.co.uk! Not only does it look stunning in my living room, but it also easily transforms into a super comfy double bed. The entire experience, from browsing their website to the delivery, was seamless. Their communication throughout the process was excellent, and I was pleasantly surprised that the delivery only took less than 3 weeks. I couldn't be happier with my purchase and the fantastic service I received. Thank you, heze.co.uk, for adding both style and comfort to my home!
T Tamara
129 days ago

We have couch mattress

My assessment for heze.co.uk We have couch mattress. Nice product Opens up simply into very comfortable double mattress. Seems wonderful. Communication was nice too. Supply much less then 3 weeks.
G Gordon
159 days ago

Unbelievable Quality and Outstanding Service

My Experience with heze.co.uk's Bedroom Furniture I can't help but express my sheer joy and satisfaction with the bedroom furniture I purchased from heze.co.uk. The quality of the furniture far exceeded my expectations, and the price I paid felt like an absolute steal. Everyone who has laid eyes on it has been left astounded, and I couldn't be prouder of my purchase. What truly sets heze.co.uk apart is their impeccable customer service. Monika, in particular, went above and beyond to assist me. Her attention to detail and willingness to ensure that I was completely satisfied with my purchase was truly remarkable. I am absolutely delighted with my entire experience and will not hesitate to recommend heze.co.uk to anyone in search of high-quality bedroom or kitchen furniture. Thank you for making my home a haven of comfort and style.
G Gordon
159 days ago

Unmatched Quality and Service: A Review of Heze.co.uk

As an esteemed customer of Heze.co.uk, I must express my admiration for their exceptional bedroom furniture. The moment our guests laid eyes on our new bedroom set, they were left speechless, unable to believe the incredible affordability and superb quality of the pieces. Beyond the impeccable products, it was the outstanding service provided by Heze that truly set them apart. Monika, in particular, went above and beyond to accommodate our requests, ensuring that every detail was to our satisfaction. Their dedication to customer satisfaction is undeniable, making the entire experience seamless and enjoyable. I wholeheartedly recommend Heze.co.uk to anyone in search of top-notch bedroom or kitchen furniture. Trust me, with Heze, you're not just purchasing furniture; you're investing in an unmatched experience of quality and service.
R Redhead
183 days ago

Fabulous sofa bed

"Absolutely thrilled with my purchase from heze.co.uk! The sofa bed I ordered has exceeded all expectations. Not only was it delivered promptly to my home in Devon, but the customer service I received left a lasting impression. Before placing my order, I had a helpful and informative phone conversation that put any lingering doubts to rest. The process was seamless, and the commitment to delivering on the promised date was truly impressive. The sofa bed itself has become an absolute gem in my home, effortlessly transforming from a stylish seating option to a comfortable bed as needed. The entire experience with heze.co.uk has been nothing short of fantastic. From the moment I placed my order to the seamless delivery, I couldn't be more satisfied. Thank you for enhancing my living space with such a fabulous piece of furniture!" This testimonial perfectly encapsulates my utmost satisfaction with heze.co.uk and their outstanding sofa bed. I wholeheartedly recommend them to anyone in search of high-quality furniture and exceptional customer service.
R Redhead
183 days ago

Transformed my living space: A Genuine Love for the Perfect Sofa Bed

As a homeowner in Devon, finding the perfect sofa bed was a game-changer for me. Thanks to heze.co.uk, I now have a fabulous sofa bed that not only meets my needs but exceeds them. From the seamless delivery process to the exceptional customer service, every step of the way was a delight. Before making my purchase, I had a helpful phone conversation with the team, who patiently answered all my questions and helped me make an informed decision. The sofa bed was delivered promptly, exactly as promised, with no hiccups along the way. The quality of the product speaks for itself, and it has truly transformed my living space. If you're in the market for a sofa bed that combines style, functionality, and comfort, look no further than heze.co.uk. I can't recommend them enough for their top-notch service and impeccable products. Thank you for making my home a more welcoming and versatile space.
Heze.co.uk: Comprehensive Editorial Review | Pros, Cons, User Experience, Pricing, Customer Service, Product Quality, Website Usability, Returns and Exchanges, Promotions, Reputation, Payment Options, Loyalty Programs, Customer Reviews, Community Involvement, Shipping, and Costs


Heze.co.uk is an online retailer offering a wide range of products across various categories such as electronics, fashion, home decor, beauty, and more. With a user-friendly website and a reputation for providing quality products, Heze.co.uk has gained popularity among consumers seeking convenient online shopping experiences.

Pros and Cons

  • Pros:
    • Extensive product selection across multiple categories
    • Competitive pricing
    • Easy-to-navigate website
    • Responsive and helpful customer service
    • High-quality products
  • Cons:
    • Limited options for loyalty programs
    • Occasional delays in shipping

User Experience

Heze.co.uk offers a seamless and enjoyable user experience. The website design is clean and intuitive, allowing users to easily find products of interest. The search functionality is efficient, and descriptions, images, and customer reviews are helpful in making informed purchasing decisions. Overall, the user interface ensures a hassle-free shopping experience.

Pricing and Value for Money

Heze.co.uk offers competitive pricing across its product range. Regular promotions and discounts further enhance the value for money. Customers can expect to find products at affordable prices without compromising on quality.

Customer Service

Heze.co.uk prides itself on providing excellent customer service. The customer support team is responsive, friendly, and knowledgeable. They promptly address any queries or concerns, ensuring that customers feel attended to and valued throughout their shopping journey.

Product Quality and Selection

Heze.co.uk is committed to offering high-quality products. They curate their inventory from reputable brands and vendors, placing emphasis on quality control. The wide selection of products guarantees that customers can find items suitable for their individual needs and preferences.

Website Usability

The website design of Heze.co.uk is user-friendly, with clear navigation menus and intuitive filters to refine product searches. The checkout process is secure and streamlined, ensuring a seamless transaction. Additionally, the website is optimized for both desktop and mobile browsing, catering to customers' convenience.

Returns and Exchanges

Heze.co.uk has a customer-friendly return and exchange policy. In case of any dissatisfaction with a product, customers can easily request returns or exchanges within a specified period. The process is straightforward, offering flexibility and ensuring customer satisfaction.

Promotions and Discounts

Heze.co.uk frequently runs promotions and discounts, allowing customers to enjoy additional savings. These promotional events are well-advertised on the website and via email newsletters, providing opportunities for customers to take advantage of attractive offers and limited-time deals.


Heze.co.uk has developed a strong reputation for its commitment to customer satisfaction and product quality. Positive reviews and testimonials from satisfied customers highlight its reliability as an online retailer. The company's dedication to delivering a positive shopping experience has contributed to its growing reputation.

Payment Options

Heze.co.uk offers secure payment options, including major credit cards, debit cards, and PayPal. This variety of payment methods ensures convenience and flexibility for customers during the checkout process.

Loyalty Programs

While Heze.co.uk does not currently have an extensive loyalty program, it occasionally offers special discounts or rewards to returning customers. Although limited, these loyalty rewards add value for regular shoppers.

Customer Reviews

Customer reviews play a crucial role in Heze.co.uk's ecosystem. The website prominently displays genuine customer reviews for each product, fostering transparency and assisting potential buyers in making informed decisions. The feedback system encourages customers to share their experiences and further enhances trust in the brand.

Community Involvement

Heze.co.uk actively engages with its customer base through various online channels. The brand maintains a presence on social media platforms, interacts with customers, and seeks feedback to stay connected with their community. This involvement fosters a sense of belonging and strengthens the relationship between the brand and its customers.

Shipping and Costs

Heze.co.uk provides reliable and reasonably-priced shipping options. Depending on the customer's location and chosen delivery method, packages are typically delivered within the estimated timeframe. The shipping costs are transparently displayed during the checkout process, allowing customers to make informed decisions about their preferred shipping method.

Overall, Heze.co.uk is a reputable online retailer that offers a wide range of high-quality products at competitive prices. With a user-friendly interface, excellent customer service, and a commitment to customer satisfaction, Heze.co.uk provides a reliable and enjoyable online shopping experience.