Users Voice for Highernature

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Highernature Overall rating
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User Interface
Quality

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Review article published on: 19 Feb 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 1.8
Jan 2023 5 4.2 3 3.1 3.4 5
Feb 2023 5 5 5 5 5 3.4
Mar 2023 5 5 5 5 5 3.1
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Detailed Highernature Review by

Introduction

Higher Nature is a UK-based company that sells supplements, vitamins, and natural health products. They focus on promoting healthy living and provide a range of products that cater to different health needs. They have been in business for 22 years and have gained a reputation as a trusted source for high-quality health products.

Pros and Cons

Pros:
  • Wide selection of health products
  • No artificial colors or flavors in products
  • Free UK delivery on orders over £25
  • 30-day money-back guarantee
Cons:
  • Pricing for some products may be higher than competitors
  • No international shipping options
  • Limited product information on some items

User Experience

The Higher Nature website is clean and easy to navigate. The search function works well, and products are displayed in a clear and organized manner. Customers can leave reviews and ratings for products, which helps others make informed purchasing decisions.

Pricing and Value for Money

Higher Nature's pricing can be higher than some competitors, but the quality of their products is generally high. They do offer discounts and promotions, which can help offset the cost. Customers can also sign up for their loyalty program, which offers points to redeem for future purchases.

Alternatives

There are many other online health and supplement retailers, such as Holland & Barrett, Vitabiotics, and MyProtein. Customers could also consider buying from brick-and-mortar stores, although selection may be more limited.

Customer Service

Higher Nature's customer service is generally good. They offer a 30-day money-back guarantee, and customers can contact them with questions or concerns via email or phone. They do not have a live chat feature, which may be a drawback for some customers.

Product Quality and Selection

Higher Nature's products are generally high-quality, and they offer a wide variety of supplements, vitamins, and other health products. They also offer specialized products for specific health needs, such as digestive health and immune support.

Website Usability

The Higher Nature website is user-friendly and easy to navigate. Products are displayed in a clear and organized manner, and the checkout process is seamless. Their website is also optimized for mobile use.

Returns and Exchanges

Higher Nature offers a 30-day money-back guarantee on all products. Customers can contact them via email or phone to initiate a return or exchange.

Promotions and Discounts

Higher Nature offers promotions and discounts on a regular basis. Customers can sign up for their email list to stay updated on current deals.

Reputation

Higher Nature has a good reputation for offering high-quality health products. They have been in business for over 20 years and have gained a loyal customer base.

Payment Options

Higher Nature accepts all major credit and debit cards, as well as PayPal payments.

Loyalty Programs

Higher Nature offers a loyalty program that rewards customers with points for purchases. These points can be redeemed for discounts on future purchases.

Customer Reviews

Higher Nature allows customers to leave reviews and ratings for products on their website. These reviews can help other customers make informed purchasing decisions.

Community Involvement

Higher Nature is involved in various charitable initiatives, including supporting bee conservation efforts and donating to charitable organizations.

Shipping and Costs

Higher Nature offers free UK delivery on orders over £25. Standard shipping is £3.50 for orders under £25. They do not offer international shipping options.