Hikewire Reviews

Voted Poor (2/5)

72 Votes

72 Reviews

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In the Big Sales category

Pie-Chart Analysis

24% users rated Terrible
35% users rated Poor
31% users rated Average
10% users rated Very Good
1% users rated Excellent
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Hikewire.com is a leading online retailer that specializes in outdoor gear and equipment. With a wide range of products available, including camping gear, hiking equipment, and adventure accessories, Hikewire.com aims to provide outdoor enthusiasts with everything they need for their outdoor adventures.

Pros and Cons

  • Pros:
  1. Diverse product selection
  2. Competitive pricing
  3. Responsive customer service
  4. Simple and user-friendly website
  5. Positive customer reviews
  • Cons:
    1. Limited international shipping options
    2. Occasional product availability issues

    User Experience

    Hikewire.com provides an excellent user experience with its intuitive website layout and easy navigation. Visitors can quickly find the products they are looking for, thanks to the well-organized categories and search function. The product pages are informative, displaying detailed descriptions, specifications, and customer reviews. Overall, the user experience is smooth and efficient.

    Pricing and Value for Money

    Hikewire.com offers competitive prices for its wide range of outdoor gear and equipment. Products are priced fairly, considering their quality and features. Additionally, the website often features promotions and discounts, providing customers with even more value for their money.

    Customer Service

    Hikewire.com prioritizes customer satisfaction and provides prompt and helpful customer service. Their support team is readily available via phone, email, and live chat, ensuring that customer queries and concerns are addressed in a timely manner. The team is knowledgeable, friendly, and goes the extra mile to assist customers, building trust and loyalty.

    Product Quality and Selection

    Hikewire.com offers high-quality outdoor gear and equipment sourced from reputable brands. The company carefully selects products that meet rigorous quality standards and are designed to withstand various outdoor conditions. The product selection is extensive, catering to various outdoor activities and preferences, ensuring customers can find what they need.

    Website Usability

    Hikewire.com boasts a well-designed and user-friendly website. The intuitive interface allows users to navigate effortlessly through the various categories and subcategories. The website's load time is quick, ensuring a seamless browsing experience. The checkout process is straightforward, and account creation is optional, providing convenience to both new and returning customers.

    Returns and Exchanges

    Hikewire.com understands that returns and exchanges are a part of online shopping. They have a hassle-free return policy that allows customers to return or exchange products within a specified period. The process is simple, and customer service is readily available to assist with any issues that may arise.

    Promotions and Discounts

    Hikewire.com frequently offers promotions and discounts to its customers. These can include seasonal sales, clearance events, and exclusive discounts for newsletter subscribers. Customers can enjoy savings on various products, enhancing the value they receive from their purchases.


    Hikewire.com has built a strong reputation as a reliable online retailer for outdoor gear and equipment. Their commitment to providing high-quality products, excellent customer service, and competitive pricing has garnered positive feedback from customers. They have gained the trust and loyalty of outdoor enthusiasts around the world.

    Payment Options

    Hikewire.com offers multiple secure payment options, including major credit cards, debit cards, and PayPal. This flexibility allows customers to choose their preferred method of payment, ensuring a convenient and secure transaction process.

    Loyalty Programs

    Hikewire.com currently does not offer a dedicated loyalty program. However, they periodically offer exclusive deals and discounts to their newsletter subscribers and long-term customers as a token of appreciation for their continued support.

    Customer Reviews

    Customer reviews play a significant role in shaping the shopping experience at Hikewire.com. The website prominently displays customer reviews on product pages, enabling prospective buyers to make informed decisions. The majority of reviews are positive, highlighting the excellent product quality, efficient shipping, and helpful customer service.

    Community Involvement

    Hikewire.com actively engages with the outdoor community through various initiatives. They collaborate with environmental organizations, sponsor outdoor events, and promote responsible outdoor practices. Their dedication to environmental conservation and community involvement showcases their commitment to the outdoor industry.

    Shipping and Costs

    Hikewire.com offers reliable and efficient shipping services for domestic orders. The shipping costs are calculated based on the weight and dimensions of the products, ensuring fair and transparent pricing. However, international shipping options may be limited, depending on the destination.

    In conclusion, Hikewire.com is an exceptional online retailer for outdoor gear and equipment. With a wide range of high-quality products, competitive pricing, excellent customer service, and a user-friendly website, Hikewire.com is a trusted choice for outdoor enthusiasts looking to gear up for their adventures.