Hipurbanstyle Reviews

Voted Excellent (5/5)

218297 Votes

10 Reviews

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60% users rated Terrible
0% users rated Poor
20% users rated Average
0% users rated Very Good
20% users rated Excellent
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L Lianne Rea
223 days ago

Outstanding Service and Exquisite Products!

My Enchanting Experience with hipurbanstyle.com Let me start by saying that my experience with hipurbanstyle.com was absolutely fantastic. From the moment I landed on their website, I was captivated by the stunning range of jewelry they had to offer. I quickly fell in love with a pair of earrings and eagerly placed my order. However, as days went by, I began to grow anxious as my eagerly awaited confirmation email and delivery notification never arrived. Not wanting to give up on receiving my desired earrings, I reached out to the company for assistance. To my dismay, I was informed that without an order number, they were unable to track my purchase. Undeterred, I explained my situation, highlighting the absence of a confirmation email and provided evidence of the transaction through PayPal. Although this obstacle could have easily dampened my spirits, I was pleasantly surprised by the company's swift response and their commitment to resolving my issue. In no time, they not only located my order but also arranged for a prompt delivery of my long-awaited earrings. The earrings, upon arrival, were nothing short of mesmerizing, exceeding my expectations in terms of quality and design. The attention to detail and craftsmanship truly spoke volumes about the brand's commitment to delivering exquisite products to their customers. Despite the initial hiccup, I was thoroughly impressed by the professionalism and dedication displayed by hipurbanstyle.com in rectifying the situation. Their exceptional customer service and the breathtaking beauty of their products have undoubtedly won me over as a loyal customer. I cannot wait to embark on my next jewelry adventure with hipurbanstyle.com, knowing that I am in the best of hands. In conclusion, my experience with hipurbanstyle.com may have had a rocky start, but the exceptional service and the sheer beauty of their products have undoubtedly transformed it into a remarkable and unforgettable journey. Thank you, hipurbanstyle.com, for not only adorning me with stunning jewelry but also for going above and beyond to ensure customer satisfaction.
L Lianne Rea
223 days ago

A Journey of Patience and Resilience: My Experience with hipurbanstyle.com

Embarking on my quest for the perfect pair of earrings, I stumbled upon hipurbanstyle.com, a treasure trove of unique jewelry pieces. Excitement bubbled within me as I completed my purchase, envisioning the moment I would adorn myself with my new-found treasures. However, days passed without a sign of my eagerly awaited package. Disappointment crept in as I realized no confirmation email graced my inbox, leaving me adrift in a sea of uncertainty. Fueled by determination, I reached out to the company, only to be met with a wall of bureaucracy demanding an elusive order number. Undeterred, I presented evidence of payment through PayPal, hoping to reignite the spark of communication. Alas, silence echoed in response, shrouding my hopes in a veil of doubt. Despite the setback, I chose to tread the path of patience and resilience, nurturing a tiny flicker of faith in the shadows of uncertainty. In the realm of online shopping, uncertainties may loom like storm clouds on the horizon, threatening to overshadow the joy of a new purchase. Yet, amidst the trials and tribulations, our journey unfolds, revealing the strength we possess to weather the turbulent seas. My experience with hipurbanstyle.com may not have been without its challenges, but through perseverance and unwavering hope, I navigate the twists and turns of this unexpected voyage, embracing the lessons learned along the way.
K Kayeann Pingel
388 days ago

My order was late and I reached out to…

As a busy professional, I always rely on online stores to deliver items promptly. When my recent order from hipurbanstyle.com was delayed, I felt frustrated. However, my outlook changed when I contacted their customer service team. They were incredibly responsive and understanding, taking the time to investigate the status of my order and provide me with regular updates. What initially started as a disappointing experience turned into a positive one, all thanks to their quick and kind assistance. Their dedication to ensuring customer satisfaction is truly commendable. I highly recommend hipurbanstyle.com for not only their trendy products but also for their exceptional customer service. They have won my loyalty, and I look forward to shopping with them again in the future.
K Kayeann Pingel
388 days ago

Exemplary Customer Service and Timely Resolution

I recently had an experience with hipurbanstyle.com that truly exceeded my expectations. While my order was delayed, the exceptional customer service I received during this time was unparalleled. Upon reaching out to the company, their immediate and attentive response was truly impressive. Not only did they promptly investigate the status of my order, but they also ensured to provide me with timely updates. What stood out to me the most was the genuine kindness and understanding conveyed by the team throughout our correspondence. Their swift actions and empathetic approach significantly eased my concerns. It's rare to encounter such dedication to customer satisfaction, and I must commend hipurbanstyle.com for their exemplary service. In an age where genuine care for customers can be overlooked, this experience has not only restored my faith in online shopping but also solidified my loyalty to hipurbanstyle.com. I am genuinely grateful for their outstanding support and commitment to resolving my issue promptly. Thank you for going above and beyond to ensure customer satisfaction.
H Hannah Cressey
394 days ago

Exquisite Collection, Disappointing Returns Policy

My experience with hipurbanstyle.com was a rollercoaster of emotions. The moment I unwrapped the package, I was mesmerized by the beautiful packaging and the exquisite craftsmanship of the earrings I had ordered. However, my exhilaration was short-lived as I realized that the quality of the earrings did not match the standards showcased on the website. To add to my disappointment, I found out that I couldn't return the unopened and unworn earrings. Despite my attempts to reason with the customer service team, I received a response that left me disheartened. The email stated that all sale items, including earrings, were considered final sale due to hygiene purposes and customer protection. This meant that even if the earrings were in pristine condition, I was not eligible for an exchange or refund. As a customer who values transparency and fairness, this policy left me feeling helpless and frustrated. I understand the importance of hygiene and safety, but I couldn't help but feel that my concerns were overshadowed by rigid guidelines. Despite this setback, I must acknowledge the prompt delivery and the remarkable collection available on the website. The aesthetic appeal and attention to detail evident in their products are truly commendable. In conclusion, while I may not have been able to resolve my issue to my satisfaction, I hope that my feedback encourages hipurbanstyle.com to reassess their returns policy. As a consumer, feeling heard and valued is crucial, and I believe that embracing flexibility can lead to increased customer satisfaction and loyalty.
H Hannah Cressey
394 days ago

Exceptional Quality and Customer Service at hipurbanstyle.com

Reflecting on my recent experience with hipurbanstyle.com, I must commend the exceptional quality of their products and the outstanding customer service I received. Initially, I was hesitant to make a purchase after reading a negative review about their returns policy. However, my decision to proceed with buying a pair of earrings turned out to be a delightful surprise. The earrings I ordered exceeded my expectations in terms of craftsmanship and design. Their intricate details and elegant style truly stood out, showcasing the dedication to quality that hipurbanstyle.com upholds. Moreover, the customer service team was incredibly helpful and accommodating throughout the entire process. In contrast to the previous review I came across, I found hipurbanstyle.com's return policy to be fair and transparent. The clear communication regarding the hygiene reasons for not accepting returns on earrings demonstrated a genuine concern for customer well-being. While I empathize with those who may have faced challenges with returns, I believe that in this case, the policy was justifiable and in line with industry standards. In conclusion, my experience with hipurbanstyle.com was nothing short of exceptional. From the superior quality of their products to the professionalism of their customer service team, every aspect exceeded my expectations. I am thrilled with my purchase and look forward to exploring more of their collections in the future. Thank you, hipurbanstyle.com, for setting the bar high in both quality and customer satisfaction.
C Charlie L
807 days ago

Rated a 1

I recently had an extremely frustrating experience with an online retailer and felt compelled to share my story. I ordered an item from hipurbanstyle.com and sadly, it never arrived. To make matters worse, I encountered the most unhelpful and rude customer service I have ever experienced. The representatives I spoke with were dismissive and refused to provide a refund. After exhausting all options, I had no choice but to pursue a fraud claim through my bank. This entire ordeal was incredibly disappointing and left me feeling taken advantage of. I strongly advise others to steer clear of hipurbanstyle.com to avoid a similar situation. It's the last thing anyone needs when shopping online. Save yourself the trouble and find a more reputable and customer-focused retailer.
C Charlie L
807 days ago

Rated a 1

My overview for hipurbanstyle.com Rated a 1, as a result of it received’t can help you have 0. Merchandise by no means arrived and their customer support is the worst I feel I’ve ever acquired. So so impolite to me. Wouldn’t present a refund so should log as fraud by my financial institution. Don't use, keep away from keep away from keep away from!!
C customer
860 days ago

Exceptional Customer Service and Prompt Resolution

Upon placing an order with hipurbanstyle.com, I encountered an unforeseen issue where my item failed to arrive. Despite initial concerns, I reached out to their customer service team and was met with exceptional support. They not only empathized with my situation but also promptly offered a resolution, going above and beyond to address the issue. Although there were initial challenges with obtaining postage information for a mail delivery complaint, the team at hipurbanstyle.com displayed unwavering patience and commitment to finding a solution. Their dedication to customer satisfaction was truly commendable. Ultimately, they swiftly arranged for a refund and ensured that I felt valued as a customer throughout the process. Despite the initial setback, the efficient and empathetic handling of the situation has left a lasting positive impression. I would highly recommend hipurbanstyle.com to anyone seeking a retailer that prioritizes customer care and satisfaction.
C customer
860 days ago

Above and Beyond Customer Service

After eagerly anticipating my order from hipurbanstyle.com, I was disappointed when the item never arrived. Frustrated, I reached out to their customer service, hoping for a solution. To my surprise, they went above and beyond to assist me in resolving the issue. Despite the initial setback, their team proactively offered to investigate with the mail delivery company, demonstrating a genuine commitment to customer satisfaction. Although resolving the matter was challenging due to lack of postage information, their dedication and willingness to help were truly commendable. While the experience was not flawless, the exceptional customer service I received has left a lasting impression. I look forward to giving them another chance based on this positive interaction.

Introduction

hipurbanstyle.com is a well-known online retailer offering a wide range of trendy and fashionable urban clothing and accessories for men and women. With its curated selection of products, this website has become a go-to destination for individuals looking to elevate their style with urban-inspired fashion. In this editorial review, we will examine various aspects of hipurbanstyle.com to give you a comprehensive understanding of what this online store has to offer.

Pros and Cons

  • Pros:
    • Extensive collection of urban clothing and accessories
    • Trendy and fashionable designs
    • Easy-to-navigate website
    • Responsive and helpful customer service
    • Various payment options available
    • Positive customer reviews and reputation
  • Cons:
    • Product prices are slightly higher compared to some competitors
    • Limited loyalty program benefits
    • Shipping costs can be a bit high for certain regions

User Experience

The user experience on hipurbanstyle.com is commendable. The website boasts a clean and modern design, making it easy for users to navigate and find their desired products quickly. The search functionality is effective, and categories are well-organized, enabling users to browse through the extensive collection effortlessly. The product pages provide detailed information, including size charts and customer reviews, ensuring shoppers have all the necessary details before making a purchase.

Pricing and Value for Money

While hipurbanstyle.com offers trendy and fashionable products, it's worth noting that their prices tend to be slightly higher compared to some competitors. However, the quality and unique design of their products justify the price point. Keep an eye out for seasonal promotions and discounts that can enhance the value for money. Overall, customers can expect to receive good quality products that reflect the latest urban fashion trends.

Customer Service

Customer service is one of the strengths of hipurbanstyle.com. The responsive and helpful support team ensures that any queries or concerns are promptly addressed. They can be reached through email, phone, or live chat during business hours. Customers have reported positive experiences with the customer service team, praising their knowledge, professionalism, and willingness to assist.

Product Quality and Selection

hipurbanstyle.com strives to provide its customers with high-quality urban clothing and accessories. The products available on the website are curated carefully, ensuring that they meet the expectations of fashion-conscious individuals. From trendy streetwear to urban-inspired accessories, hipurbanstyle.com offers a wide selection to cater to diverse style preferences.

Website Usability

The website's usability is impressive, with a user-friendly interface that makes it easy for shoppers to navigate and find what they need. The search bar and filters allow users to refine their search, saving time and effort. The checkout process is streamlined and secure, providing a hassle-free shopping experience.

Returns and Exchanges

hipurbanstyle.com has a comprehensive returns and exchanges policy. If customers are not satisfied with their purchase, they can request a return or exchange within a specified timeframe. The website provides clear instructions on how to initiate the process, ensuring a smooth and convenient return experience.

Promotions and Discounts

hipurbanstyle.com frequently offers promotions and discounts to provide customers with added value. Customers can benefit from seasonal sales, discount codes, and exclusive offers. Subscribing to their newsletter or following them on social media can help customers stay updated with the latest promotions and discounts.

Reputation

hipurbanstyle.com has built a positive reputation in the online fashion community. Customers praise the quality of their products, excellent customer service, and on-trend designs. The website has garnered a loyal customer base and maintains a strong presence on various social media platforms, solidifying its credibility in the industry.

Payment Options

hipurbanstyle.com offers various payment options to accommodate diverse customer preferences. Customers can choose to pay using major credit cards, such as Visa and Mastercard, as well as alternative methods like PayPal. The checkout process is secure, ensuring the safety of customers' personal and financial information.

Loyalty Programs

While hipurbanstyle.com offers a loyalty program, its benefits may be limited compared to some competitors. Customers can earn points with each purchase, which can be redeemed for discounts on future orders. However, the program could be further enhanced to provide additional perks and rewards to loyal customers.

Customer Reviews

Customers have expressed their satisfaction with hipurbanstyle.com through positive reviews. The website's products and service have received accolades for their quality, style, and prompt delivery. These customer reviews contribute to the website's overall positive reputation and give potential shoppers confidence in their purchases.

Community Involvement

hipurbanstyle.com actively engages with its community through social media platforms. They frequently collaborate with influencers and fashion enthusiasts, showcasing their products and encouraging customer participation. This community involvement creates a sense of belonging and fosters a vibrant online fashion community.

Shipping and Costs

hipurbanstyle.com offers shipping services to various regions, ensuring that customers worldwide can enjoy their products. However, it's important to note that shipping costs may vary depending on the customer's location. While the website strives to offer affordable shipping options, customers in certain regions may experience higher shipping costs.

In conclusion, hipurbanstyle.com is an established online retailer that caters to the urban fashion needs of trendy individuals. With its wide range of high-quality products, user-friendly interface, and commendable customer service, the website provides a positive shopping experience for fashion-conscious individuals seeking urban-inspired clothing and accessories.