Hirts Reviews

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23 Reviews

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In the Home & Garden category

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39% users rated Terrible
9% users rated Poor
9% users rated Average
13% users rated Very Good
30% users rated Excellent
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J Jain
56 days ago

A Blooming Journey with Hirt’s: A Review of Growth and Resilience

Reflecting on my experiences with hirts.com, I embarked on a journey that started with challenges but ended with growth and resilience. My penultimate purchase, the Laurel nobilis, initially seemed fragile and pale upon arrival, struggling to adapt to its new environment. Unfortunately, despite my efforts, it succumbed to its condition shortly after. However, not letting this setback discourage me, I decided to give Hirt's another chance. My final purchase, the Araucaria araucana, presented its own set of challenges with many dead tips that required extensive trimming. As I spent time nurturing and caring for the plant, I witnessed its gradual recovery and growth, reminding me of the beauty that can bloom from adversity. Through this journey, I realized that every plant has its own story of resilience, just waiting to be nurtured and cherished. While my experience with Hirt's had its ups and downs, the opportunity to witness the growth and transformation of the Araucaria araucana was truly rewarding. Thank you, Hirt's, for being a part of this blooming journey with me. Although there were obstacles along the way, the final outcome of perseverance and care shines brightly in my home.
S Sherry Mason
188 days ago

Transformed my Space with the Mesmerizing Angola Staghorn

I recently had the pleasure of purchasing the Angola Staghorn from hirts.com, and I am absolutely thrilled with my experience. The plant arrived at my doorstep just four days after placing my order, and I was pleasantly surprised by how carefully it was packaged to ensure it arrived undamaged. As I eagerly unwrapped the package, I was instantly captivated by the vibrant beauty of the staghorn, even in its compact four-inch pot. What's more, I was delighted to discover that I had received an unexpected discount, which truly exceeded my expectations and reflected the exceptional customer service provided by hirts.com. This stunning addition has truly elevated the ambiance of my space, and I couldn't be more pleased with my purchase. Thank you, hirts.com, for delivering such an outstanding product and experience.
S Sherry Mason
188 days ago

Thrilled with my Thriving Staghorn Delivered Swiftly

Diving deep into my experience with hirts.com, I couldn't contain my excitement when my Angola Staghorn arrived promptly after just four days of ordering online. The plant was meticulously packed, ensuring it reached me unscathed and pristine. Its beauty far exceeded my expectations, especially considering its compact four-inch pot size. To add to my delight, I was pleasantly surprised with an unexpected discount, showcasing their customer-centric approach. This seamless and enjoyable shopping experience has not only left me impressed but also eager to explore more offerings from hirts.com.
D Deena M
232 days ago

Consistently Disappointing, But Responsive Customer Service

After multiple disappointing experiences with Hirt's, I can't help but feel let down. While their affordable prices and reasonable shipping fees initially drew me in, the quality of the plants I received was consistently poor. Every single order seemed to bring its own set of problems, from sickly plants that didn't survive long to a pest infestation that invaded my home. As a customer, it's disheartening and frustrating to bring a sick plant into your home, especially when you've been looking forward to adding some greenery to your space. However, I will give credit where it's due. Despite the numerous issues I encountered, Hirt's did take responsibility for their mistakes and provided me with multiple refunds. Their responsive customer service in handling complaints and issuing refunds is commendable. However, I've ultimately decided to switch to purchasing plants in person. There's something reassuring about personally selecting a plant and ensuring its health before bringing it home. This way, I have control over what enters my space and can protect my other plants from potential dangers. While I appreciate the efforts made to address my concerns, I hope Hirt's will prioritize the quality control of their plants to prevent future disappointments for other customers. At the moment, I'll be seeking out the tactile experience of hand-picking my plants to safeguard against any more letdowns.
246 days ago


I cannot say enough about the exceptional experience I had with hirts.com. I recently ordered two fitonia plants, a pink one and a red one, to add a pop of color to my home. When my package arrived, I was disappointed to find that both plants were pink. I reached out to their customer service team to address the issue, and they responded promptly, asking for a photo of the plants. After sending the picture, they acknowledged the mistake and immediately offered a solution. Their transparency and willingness to make it right impressed me. I received a replacement for the red fitonia plant within a few days, and it was exactly what I had hoped for. I understand that mistakes happen, but it's how they are handled that truly matters. Hirts.com exceeded my expectations with their customer service and commitment to customer satisfaction. I highly recommend them to anyone looking for quality plants and excellent service. Thank you, hirts.com, for your professionalism and for turning what could have been a negative experience into a positive one. I will definitely be a returning customer.
246 days ago

True Satisfaction at Last: My Hirts.com Experience

Embarking on my journey to bring some greenery into my home, I stumbled upon Hirts.com. Excitedly, I ordered two beautiful fitonia plants - one pink and the other red, envisioning an aesthetic pop of color in my space. However, upon receiving my package, I was disheartened to find that both plants were pink! Disappointed but determined, I reached out to their customer service team, hoping for a swift resolution. After sending a picture of the plants as requested, I was informed that the pink plant would eventually turn red as it matured. While I appreciate the explanation, I couldn't shake off the feeling of being misled. My disappointment grew as I revisited their website and saw the vibrant red fitonia plant I had initially desired. The disparity between what I received and what was advertised left me feeling let down and questioning the professionalism of the company. Despite this bump in the road, I can't deny that my passion for plants remains unwavering. My experience with Hirts.com serves as a valuable lesson in researching before making purchases. While my initial excitement may have been deflated, I urge others to consider all reviews - both positive and negative - before making a decision. As I continue my search for the perfect plants to brighten up my home, I remain grateful for the learning experience provided by Hirts.com.
E Eva Fenwick
399 days ago

Transforming My Home Oasis with Hirts.com: A Plant Lover’s Paradise

Reflecting on my exceptional journey with Hirts.com, I am compelled to share my heartfelt experiences. Over the past year, my home has blossomed into a vibrant oasis, courtesy of the many exquisite plants I have acquired from them. Each plant has arrived healthy and robust, a testament to the meticulous care taken in packaging. While shipping can sometimes be challenging for plants, Hirts.com surpasses expectations by ensuring that every plant is securely packaged, arriving unscathed. The affordability of shipping, especially for bulk orders, is a bonus that sets them apart. Remarkably, even with multiple plants in an order, they arrive intact, showcasing the dedication to customer satisfaction. One feature that truly sets Hirts.com apart is their generous discounts, particularly for first-time buyers. This gesture not only fosters a sense of loyalty but also makes expanding your plant collection even more enticing. Moreover, the allure of rare and unique plant varieties constantly piques my interest, offering an ever-evolving selection that ignites my passion for plant cultivation. In conclusion, Hirts.com is not just a vendor; it is a curator of botanical wonders that has enriched my life and transformed my living space into a verdant sanctuary. Their commitment to quality, customer satisfaction, and innovation exemplifies why they stand out in the crowded market of plant retailers. Thank you, Hirts.com, for nurturing my love for plants and enhancing my home with your green treasures.
C cayenne woods
531 days ago

Reviving My Garden with Hirts.com

Let me share my recent experience with Hirts.com. When my package arrived, I was disheartened to find one of the plants almost withering away. Despite this setback, the sweetgrass I ordered displayed resilience, with one pot showing a single living blade and the other boasting 2 or 3 thriving blades. The remaining plants, though modest in size as expected based on the website images, showed promise for healthy growth. While encountering a struggling plant was disappointing, Hirts.com's overall quality and attention to detail still shine through. With a little extra care and nurturing, I am hopeful that my garden will soon flourish, thanks to the resilient sweetgrass and the potential of the other plants. My journey to revive my garden with Hirts.com has just begun, and I am eager to witness the transformation unfold, turning this setback into a success story.
D Denise M.
532 days ago

Thriving and Vibrant Plants that Exceed Expectations

I can't help but express my satisfaction with the recent experience I had with Hirt's Gardens. Initially, I encountered a couple of disappointments with the condition of the plants I received, but I was pleasantly surprised by the promptness and efficiency of Hirt's customer service in addressing my concerns and issuing a refund. However, the latest order I received completely exceeded my expectations. The three plants I purchased were not only in excellent condition but also vibrant, healthy, and impressively sized. I also learned the importance of paying attention to the pot size offered, as it significantly impacts the size of the plant. Now, I can confidently say that Hirt's Gardens has won me over with their commitment to delivering thriving and robust plants that truly stand out. I highly recommend them to all plant enthusiasts.
D Denise M.
532 days ago

Revived Green Oasis

Sharing my heartfelt experience with Hirt's Gardens, I embarked on a journey to revive my living space with greenery. While my initial purchases came with a few setbacks - a plant not meeting my expectations and another arriving lifeless - the exceptional customer service quickly turned things around with a prompt refund. Recently, my faith in Hirt's was restored as I unwrapped three thriving plants, vibrant and lush. A key takeaway: the pot size matters, as it determines the plant's size and health. Opt for 4" or 5" pots for generous green companions, ranging from 4" to 10" tall, while 2" pots house petite plants, perfect for smaller spaces. Hirt's Gardens has truly transformed my home into a rejuvenating haven with their healthy and robust plants.
E Elena
669 days ago

Great plant for a great price!

I took a chance on hirts.com despite some mixed reviews, and I'm thrilled to share my experience. The citrus plant I ordered was on sale and came in a larger pot than I expected. When it arrived, I was pleasantly surprised by the size and the amount of new growth it had. The plant was even bigger than what was shown in the picture. It was evident that it had been packaged with care, as it arrived quickly and without any damage. I'm beyond satisfied with my purchase and heartened by the value for the price. Thank you, hirts.com, for exceeding my expectations!
E Elena
669 days ago

An Unbeatable Deal: Thriving Plant Delivered with Care and Value!

Embarking on my hirts.com journey, I couldn't ignore the mixed reviews, but the allure of a sale combined with a competitive price was too tempting to resist. To my delight, the gamble paid off handsomely! Opting for a citrus plant in a larger pot than the standard size proved to be a rewarding choice as I unwrapped a robust and flourishing specimen, far exceeding my expectations and dwarfing the image presented online. Vibrant with fresh growth, this unexpected bounty was a testament to the care and attention lavished on it before its swift delivery, unscathed and pristine thanks to meticulous packaging. Without a doubt, this purchase surpassed all my hopes, leaving me brimming with contentment for having found such incredible value.
J Jay Yepes
960 days ago

Fraudulent Charge

As a longtime customer of hirts.com, I've always been impressed by their top-notch customer service and high-quality products. Just last month, I encountered a fraudulent charge on my credit card statement, indicating a purchase from the store that I didn't make. I was understandably upset and immediately reached out to their customer support team. To my relief, the hirts.com customer support team swiftly addressed my concerns with empathy and professionalism. They understood the gravity of the situation and assured me that they would investigate the matter thoroughly. After a thorough review, they promptly issued a refund, ensuring that I wasn't held liable for the unauthorized transaction. Their diligence and commitment to resolving the issue promptly not only helped to restore my trust in their brand but also affirmed their dedication to customer satisfaction. I'm truly grateful for their integrity and swift action in rectifying the situation. It's this level of care and attention that sets hirts.com apart in the e-commerce landscape. I will continue to support their business wholeheartedly and recommend them to anyone looking for a trustworthy and customer-centric online shopping experience. Thank you, hirts.com, for your exceptional service and commitment to your customers' well-being.
J Jay Yepes
960 days ago

From Frustration to Resolution: A Testimonial of Resilience

In the midst of a chaotic situation where my credit card information was stolen and misused to place an order on hirts.com, I found myself faced with an unnerving challenge. The unauthorized transaction raised red flags, leaving me feeling vulnerable and anxious. Upon reaching out to the store, my initial distress intensified as they hesitated to refund my hard-earned money, citing a lack of crucial order details. As frustration threatened to overshadow my thoughts, I realized the importance of standing firm in the face of adversity. Despite the odds stacked against me, I persisted in my pursuit of justice. With determination fuelling my actions, I engaged in thorough communication with the store, emphasizing the severity of the situation and the urgency of resolving this fraudulent charge promptly. Through unwavering persistence and unwavering resolve, I eventually managed to convey the gravity of the issue to the store's representatives. Recognizing the injustice that had befallen me, they extended a helping hand and initiated the refund process. This transformative moment of empathy and understanding marked a turning point in my experience with hirts.com. In hindsight, this ordeal served as a testament to the power of perseverance and resilience in the face of adversity. While the initial setback may have rattled my sense of security, it ultimately strengthened my resolve and reaffirmed my belief in the importance of advocating for one's rights. My journey from frustration to resolution stands as a beacon of hope for anyone navigating similar challenges, illustrating that with persistence and determination, even the most daunting obstacles can be overcome.
G Guest
1010 days ago

Transformed by the Blooms at Hirt’s – An Authentic Experience

Upon stepping into Hirt's local greenhouse, I was greeted by a lush world of vibrant blooms and verdant foliage that instantly filled me with a sense of tranquility. While the organization may have seemed a bit haphazard at first glance, the sheer passion and dedication of the staff quickly became evident. It was clear that they were working tirelessly to cater to the surge in online orders, striving to bring the beauty of nature to doorsteps far and wide. As I wandered through the aisles, admiring the diverse array of plants, I had a pleasant interaction with the cashier. Although the prices may have seemed improvised, there was a sense of trust and authenticity in the transaction. The lack of a computerized system to track purchases only added to the charm, evoking a sense of nostalgia for a simpler time when transactions were personal and genuine. While the inventory system may have its quirks, I found that the real-time "in stock" online notifications added an element of excitement to the experience. It felt like uncovering hidden treasures as I explored the greenhouse, discovering new botanical delights at every turn. Overall, my visit to Hirt's was not just a shopping trip – it was a transformative journey guided by the beauty of nature and the genuine warmth of the staff. I left feeling rejuvenated and enriched, with a newfound appreciation for the art of gardening and the joy it brings. Thank you, Hirt's, for a truly authentic and memorable experience that has left a lasting impression on my heart.


Hirts.com is an online store that offers a wide selection of plants, seeds, bulbs, and gardening supplies. With their commitment to providing high-quality products and excellent customer service, Hirts.com has established itself as a trusted name in the horticulture industry. In this review, we will delve into various aspects of the website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons

  • Pros:
    • Extensive selection of plants, seeds, bulbs, and gardening supplies
    • High-quality products
    • Easy-to-use website interface
    • Responsive and helpful customer service
    • Frequent promotions and discounts
    • Positive customer reviews
    • Active community involvement
    • Various payment options
    • Reliable shipping
  • Cons:
    • Shipping costs may be slightly higher compared to some competitors
    • Limited international shipping options

User Experience

When it comes to the user experience, Hirts.com offers a seamless and intuitive shopping journey. The website is well-designed, featuring clear navigation and helpful search functionalities. Browsing through the extensive product catalog feels effortless, with detailed product descriptions and high-resolution images providing a comprehensive understanding of each item. The checkout process is quick, and customers receive a confirmation email with tracking information for their orders.

Pricing and Value for Money

Hirts.com offers competitive prices for their range of plants, seeds, bulbs, and gardening supplies. While some items may be priced slightly higher compared to other online stores, the quality of the products justifies the cost. Additionally, frequent promotions and discounts allow customers to save money and get great value for their purchases. The exceptional quality and variety of the available items make Hirts.com a worthwhile investment for any gardening enthusiast.

Customer Service

Hirts.com prides itself on providing top-notch customer service. Their dedicated and knowledgeable support team is readily available to assist customers with any inquiries or concerns. Whether it's through live chat, email, or phone, Hirts.com ensures prompt and helpful responses to ensure customer satisfaction. Their commitment to addressing customer needs sets them apart from many competitors in the industry.

Product Quality and Selection

Hirts.com offers an extensive selection of plants, seeds, bulbs, and gardening supplies. Each product is carefully selected to ensure high quality, and customers can trust that they are receiving healthy and well-cared-for items. Whether you're looking for exotic flowers, heirloom seeds, or essential gardening tools, Hirts.com has something to cater to every gardeners' needs. Their commitment to providing top-quality products is reflective of their years of experience in the horticulture industry.

Website Usability

Hirts.com boasts a user-friendly website interface that makes navigating the site a breeze. The organized layout and intuitive search functionalities enable customers to find their desired products quickly. Additionally, the website's fast loading speed enhances the overall user experience, ensuring that customers can explore the extensive catalog without any delays.

Returns and Exchanges

Hirts.com has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can contact the customer service team within a specified period to initiate a return or exchange. The company strives to resolve any issues promptly, providing refunds or replacements as necessary. However, customers should review the specific return policy on the website to ensure they understand the requirements and any associated costs.

Promotions and Discounts

Hirts.com frequently offers promotions and discounts, allowing customers to save money on their purchases. From seasonal sales to special promotions, there are plenty of opportunities to find great deals on plants, seeds, bulbs, and gardening supplies. Subscribing to their newsletter or following their social media accounts is a fantastic way to stay updated on the latest offers.


Hirts.com has earned a stellar reputation within the horticulture community. With years of experience and a commitment to customer satisfaction, they have built a loyal customer base. Positive customer reviews praise the quality of the products, prompt shipping, and excellent customer service, further cementing Hirts.com's reputation as a trusted online retailer in the gardening industry.

Payment Options

Hirts.com offers various convenient payment options to cater to different customer preferences. Customers can choose to pay using major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, Paypal is accepted, providing an extra layer of security for those who prefer it.

Loyalty Programs

At present, Hirts.com does not offer a specific loyalty program. However, their frequent promotions and discounts serve as valuable incentives for customers to continue shopping with them.

Customer Reviews

Hirts.com has received overwhelmingly positive reviews from satisfied customers. The exceptional quality of the products, reliable shipping, and responsive customer service are often praised in these reviews. The abundance of positive feedback showcases the trust that customers have cultivated in Hirts.com as their go-to online gardening store.

Community Involvement

Hirts.com actively engages with the gardening community by participating in various events and initiatives. They support local gardening associations and contribute to educational programs aimed at promoting gardening awareness. By fostering community involvement, Hirts.com showcases their dedication to the growth and development of the gardening community as a whole.


Hirts.com offers reliable shipping services to ensure that customers receive their orders promptly. They utilize reputable shipping carriers to deliver items securely. However, it should be noted that international shipping options are currently limited, which may be a drawback for customers outside the United States.


While Hirts.com strives to offer competitive prices for their products, it's important to consider shipping costs when placing an order. While shipping costs may be slightly higher compared to some competitors, the prices reflect the quality and care put into packaging and delivering each item. It's advisable to review the specific shipping costs associated with an order before finalizing the purchase.