Hit Reviews

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29 Reviews

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In the Video Game Store category

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0% users rated Poor
17% users rated Average
0% users rated Very Good
66% users rated Excellent
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H Hmm_not_sure_we_will_see
46 days ago

A Gem in the Online Shopping World

Reflecting on my recent experience with hit.co.uk, I am thrilled to share that it truly encapsulates everything I could wish for in an online retailer. From start to finish, the process was not just smooth but brilliant. The package I received contained a brand-new, original, and authentic shrink-wrapped PS4 game, a title that may be considered relatively old but still holds its charm. What impressed me the most was the speed of delivery and the meticulous packaging, ensuring that my purchase arrived safely. What sets hit.co.uk apart is their dedication to customer service. The presence of a dedicated landline with a real person ready to assist in case of any issues speaks volumes about their commitment to customer satisfaction. The competitive pricing was another pleasant surprise, as I found the game at a lower cost compared to other online retailers. Even more impressive was the consistency in keeping the price low, despite the game still attracting interest and being scarce in the market. This genuine approach to pricing and value truly sets hit.co.uk apart from the rest. It's evident that they prioritize customer satisfaction above all else. My experience with them has been nothing short of a hit, and I have seamlessly integrated them into my daily website routine. If you're looking for a reliable online retailer that values quality, customer care, and affordability, look no further than hit.co.uk – I highly recommend them!
D Dan Schoales
47 days ago

Redefining Excitement: A Customer’s Early Access Success Story with hit.co.uk

When I eagerly awaited the release of the latest game on hit.co.uk, I couldn't contain my excitement. The early access period seemed like a golden opportunity to dive into the gameplay before anyone else. So, you can imagine my delight when the item I ordered arrived promptly, allowing me to immerse myself in the virtual world right from the start. From the moment I unwrapped the package, I was impressed by the efficiency and care taken in delivering my order on time. The impeccable timing not only showed the company's dedication to customer satisfaction but also set the stage for an unforgettable gaming experience. As I ventured into the early access realm, I found myself entranced by the intricate details and engaging challenges that awaited me. The thrill of being among the first to explore this virtual universe was unmatched, thanks to hit.co.uk's seamless delivery process that made it all possible. My experience with hit.co.uk during the early access release was nothing short of spectacular. The timely delivery not only met my expectations but exceeded them, adding a layer of excitement and satisfaction to the already thrilling gaming experience. I am truly grateful for the seamless service and unforgettable moments made possible by hit.co.uk.
D Dawn Louise
76 days ago

Turning Frustration into Gratitude: A Redemption Story

As a parent eagerly anticipating a special Christmas gift for my son, the disappointment of a delayed delivery from hit.co.uk was palpable. Frustration mounted as weeks passed without the package, leading to the last-minute purchase of a digital copy. Amidst the chaos, communication attempts seemed futile, and the prospect of a refund appeared bleak. However, amidst the turmoil, a glimmer of hope emerged – a dedicated customer service representative who not only resolved the issue promptly but went above and beyond to ensure satisfaction. What began as a tale of despair transformed into a narrative of gratitude and appreciation. The sincerity and empathy displayed during the resolution process reinstated faith in the brand, turning a negative experience into a loyal customer. Hit.co.uk might have faltered initially, but their redemption shines bright, leaving a lasting impression of exceptional service and customer care.
A Alex
78 days ago

A Genuine Gem: My Base.com Journey

Allow me to share my heartfelt experience with base.com. Initially known as base.com, their recent transition to hit.co.uk did raise some concerns for me. Despite my initial reservations, I must acknowledge the stellar service and products I have received over the years. However, a recent incident did cast a shadow on my loyalty. I placed an order for a popular PS5 game, only to discover that it was out of stock after the purchase. The team had to cancel my order, leaving me disappointed. What puzzled me more was seeing the same game back in stock the next day at double the price. Although this incident left a bitter taste, I must commend their previous consistency and efficiency. The quality of their products and the reliability of their services have been exemplary in the past. This blip aside, base.com has been a reliable companion in my gaming adventures. I sincerely hope that base.com addresses such issues to maintain the trust and loyalty of their customers. Despite this recent glitch, I remain optimistic about their ability to rectify such missteps and regain the trust of loyal patrons like me.
Z zak robbins
96 days ago

10/10 Service and Quality – A Genuine Testimonial

I recently had the pleasure of purchasing a game for my son from hit.co.uk, and the experience was nothing short of exceptional. The game was a Christmas gift, and despite initial challenges with tracking information, the level of customer service I received was outstanding. Upon realizing that there was no tracking information initially provided, I reached out to their customer support team. They responded promptly and rectified the situation by providing me with the necessary tracking details. However, when I discovered that the package had supposedly been delivered through a non-existent letterbox, I was understandably concerned. Despite this, the team at hit.co.uk handled the situation with professionalism and empathy. They took the time to reassure me and thoroughly investigate the issue, even referencing Google Maps in an attempt to understand the discrepancy. Their dedication to resolving the matter and ensuring customer satisfaction truly impressed me. It's clear that hit.co.uk prioritizes the happiness of their customers above all else. Their commitment to resolving any issues, no matter how small, speaks volumes about their integrity and dedication to excellence. I can confidently say that I will continue to support this reputable company, and I highly recommend them to anyone seeking quality products and top-notch service. Thank you, hit.co.uk, for going above and beyond to ensure a memorable and positive shopping experience. My son absolutely loves his game, and I am grateful for the outstanding service you provided. Sincerely, A Delighted Customer
Z zak robbins
96 days ago

Thrilled with the Fantastic Customer Service at hit.co.uk

Let me tell you about my wonderful experience with hit.co.uk. I decided to order a game for my son for Christmas, and the excitement was palpable. However, when the game did not arrive on time, I was a bit concerned. I reached out to their customer service, and to my dismay, they initially provided me with no tracking information. Feeling a bit lost, I decided to contact them again, and this time, they informed me that the item had been delivered a week prior. Now, this was puzzling since I had received no package. What followed was a series of back-and-forth emails to resolve this issue. I was taken aback when I was informed that the package had supposedly been dropped through my non-existent letterbox. In disbelief, I tried to clarify this, only to be met with the response that all houses on my street had letterboxes according to Google Maps. Quite a comical situation, isn't it? The thought of going through all this trouble over a mere £15 purchase during the festive season was truly insulting. Despite the initial confusion and frustration, I must say that their commitment to assisting me, albeit with a touch of humor, was commendable. In the end, I appreciated their effort to track down the missing order, and while the situation was quite amusing in hindsight, I am grateful for their dedication to resolving the issue. Kudos to hit.co.uk for their excellent customer service and willingness to go the extra mile!
P Paul Benn
100 days ago

Hit.co.uk Delivered Sensational Service with Great Prices and Free Christmas Delivery!

From the moment I visited hit.co.uk, I knew I was in for a treat. Their sensational service, combined with great prices and free delivery right before Christmas, exceeded all my expectations. The ease of navigating their website and finding exactly what I needed was a breath of fresh air. The timely delivery, especially during the holiday season, made all the difference. I cannot thank the team enough for their impeccable service. Without a doubt, I will be returning to hit.co.uk for all my future needs. Thank you for making my Christmas a little brighter!
P Paul Benn
100 days ago

Above and Beyond: An Unforgettable Customer Experience

Where do I begin when it comes to describing the exceptional service I received from hit.co.uk? From the moment I placed my order, it felt like a personalized experience tailored just for me. Not only did I score an unbeatable price, but the free delivery arriving just in time for Christmas was the cherry on top! This kind of thoughtfulness and attention to detail is what sets hit.co.uk apart from the rest. The convenience and care they put into each customer interaction truly exceeded my expectations. It's rare to come across a company that goes above and beyond to make their customers feel valued and appreciated. Thank you, hit.co.uk, for not only providing a sensational service but for creating a lasting impression that will keep me coming back for more. I can confidently say that I have found my go-to online store, and I cannot wait to see what other delightful surprises await me in the future!
A Adam
109 days ago

Unmatched Service: A Customer’s Delight

I can't contain my excitement as I recount my exceptional encounter with hit.co.uk. From the moment I hit their website, I knew this experience would be something special. Not only did I find the item I desired at an unbeatable price, but the efficient five-day delivery with free postage and detailed tracking made the entire process a breeze. The cherry on top was the impeccable packaging that safeguarded my purchase, showcasing their attention to detail and commitment to customer satisfaction. Without a doubt, I emerged from this transaction as a delighted customer, already planning my next visit to Hit. My heartfelt gratitude to the team for setting the bar sky-high in customer service.
V Veronika
110 days ago

Exceptional Service and Quality Products at hit.co.uk!

I can't emphasize how thrilled I am with the service and products from hit.co.uk. From the moment I placed my order, the team was incredibly helpful and responsive. My items arrived promptly and were even better than I had hoped for. The website accurately reflects their inventory, and I couldn't be happier with my purchase. I will definitely be a repeat customer and will recommend hit.co.uk to all of my friends and family. Thank you for the exceptional experience!
S Samuel Márquez
178 days ago

Transformative Service, Held Back by Carrier Choice

As a loyal customer of hit.co.uk, I cannot help but commend their exceptional products, top-notch customer service, and unbeatable prices. However, my overall experience has been somewhat tarnished, warranting only 3 stars, due to their choice of carrier – Royal Mail. Despite the cost-effectiveness, the nightmare induced by Royal Mail's unreliable system has caused unnecessary distress among customers. Late deliveries, lost packages, and poor tracking capabilities have significantly impacted the overall shopping experience. I sincerely urge hit.co.uk to reconsider their partnership with Royal Mail and opt for a more reliable and efficient carrier. By making this vital switch, they can elevate their service to new heights and provide customers with a seamless, stress-free shopping experience we truly deserve.
P Peter
180 days ago

Game-changer for Budget Gamers: Unbeatable deals and exceptional service!

Sharing my experience with hit.co.uk has been nothing short of a pleasant surprise. Amidst the myriad of online game shops, this gem stands out for its pocket-friendly prices. I find myself marveling at the significant savings I make on each purchase compared to other platforms. The inexplicable affordability continues to baffle me, yet I eagerly take advantage of it every time. Despite the rare instance where a pre-order arrived a tad late, the proactive team immediately addressed the delay with a genuine apology, swiftly resolving the issue. The outstanding service and timely delivery, coupled with saving a substantial amount on game purchases, make any minor inconvenience negligible. hit.co.uk has undeniably become my go-to destination for securing the latest PS5 games without breaking the bank. Their consistency in delivering on launch day, combined with the unmatched prices, earns them a solid 5/5 in my book. To all budget-conscious gamers out there, look no further – hit.co.uk is your ultimate game haven!
L Lee
181 days ago

Hit.co.uk is a Game-Changer: My Ultimate Go-To for Games!

I am thrilled to share my exceptional experience with Hit.co.uk! If I could give these guys six stars, I absolutely would. Let me tell you, their pre-orders always arrive on time, and their communication is nothing short of excellent. As a dedicated gamer, I wouldn't trust anyone else for my game purchases. The cherry on top? Their prices are the most competitive out there, making it a no-brainer for me. Thank you, Hit.co.uk, for being a game-changer in the gaming industry! 🙏
M Mohammed Haque
182 days ago

Unveiling the Joy of Early Releases at hit.co.uk Game

Embarking on the journey of pre-ordering the highly anticipated P (PS5) from hit.co.uk Game was nothing short of a delightful surprise. The prompt arrival of the game, a full day before its official release date, left me in awe. The swift shipping process executed by hit.co.uk Game truly resonated with the nostalgia of receiving packages ahead of schedule, reminiscent of the good old days. This unique experience not only heightened my excitement for the game but also showcased hit.co.uk Game's commitment to customer satisfaction. The thrill of unwrapping the package a day early added an extra layer of anticipation and joy to the gaming experience. For any gaming enthusiast seeking exceptional service and timely deliveries, hit.co.uk Game stands out as a reliable choice. The seamless pre-order process, coupled with the early arrival of the game, exemplified their dedication to ensuring a memorable and enjoyable customer experience. Thank you, hit.co.uk Game, for turning an ordinary game release into an extraordinary moment that I will cherish.
D Dem Cristoff
182 days ago

Putting Customers First: A True Gem in Online Gaming

I cannot recommend hit.co.uk enough! Their service is impeccable, offering the best prices on new releases and a multitude of discounts on existing games that you won't find elsewhere. The variety of games available is truly impressive, catering to all types of gamers. What truly sets hit.co.uk apart is their unwavering dedication to customer satisfaction. Every order is carefully packed, arriving in perfect condition every time. This attention to detail and commitment to excellence makes me feel valued as a customer. Thank you, hit.co.uk, for consistently putting your customers first. Your exceptional customer focus is what keeps me coming back time and time again.


Hit.co.uk is a popular online retailer that offers a wide range of products and services. With its user-friendly website and competitive pricing, Hit.co.uk has gained a loyal customer base over the years. In this editorial review, we will delve into various aspects of Hit.co.uk to give you a comprehensive understanding of what the website has to offer.

Pros and Cons

  • Pros:
    • Expansive product selection across various categories
    • Competitive pricing and frequent promotions
    • User-friendly website with intuitive navigation
    • Dedicated customer service team
    • Flexible payment options
  • Cons:
    • Limited community involvement
    • Occasional delays in shipping
    • Some customers have reported issues with returns and exchanges

User Experience

Hit.co.uk offers a seamless user experience with its well-organized and responsive website. The search functionality is robust, allowing users to quickly find the desired products. The product pages provide comprehensive information and high-quality images, aiding in the purchasing decision. Overall, navigating through the website and making purchases is a hassle-free experience.

Pricing and Value for Money

Hit.co.uk is known for its competitive pricing, offering products at affordable rates. Additionally, the website frequently runs promotions, providing customers with the opportunity to grab great deals. With its wide range of products and reasonable prices, Hit.co.uk certainly delivers value for money.

Customer Service

Hit.co.uk prioritizes customer satisfaction and offers dedicated customer service. The support team can be reached via phone or email, and they are known for their prompt and helpful responses. However, there have been a few instances where customers have reported issues with resolution, indicating room for improvement in this area.

Product Quality and Selection

Hit.co.uk offers a vast selection of products across various categories, ensuring that customers can find what they are looking for. The website partners with trusted brands, guaranteeing high-quality products. However, it is advisable to read customer reviews and product descriptions to make informed purchasing decisions.

Website Usability

Hit.co.uk boasts a user-friendly website with intuitive navigation. The layout is clean and clutter-free, enhancing the overall browsing experience. The search functionality is efficient, and the filtering options allow users to narrow down their search results. The website is also optimized for mobile devices, ensuring seamless browsing on smartphones and tablets.

Returns and Exchanges

While Hit.co.uk accepts returns and exchanges, some customers have reported difficulties in the process. It is important to carefully read and understand the return policy before making a purchase. Also, keep in mind that certain products may be subject to specific return restrictions or fees.

Promotions and Discounts

Hit.co.uk frequently offers promotions and discounts across various product categories. Customers can take advantage of these offers to save money on their purchases. The website also features a dedicated section for ongoing deals and clearance sales, ensuring that customers can easily spot discounted items.


Hit.co.uk has established a solid reputation in the market as a reliable online retailer. The company has been in operation for several years, earning the trust of its customers. Its commitment to providing quality products and excellent customer service has contributed to its positive reputation.

Payment Options

Hit.co.uk offers a range of payment options to cater to diverse customer preferences. Customers can make payments using credit/debit cards, PayPal, and other secure payment methods. The website ensures that all transactions are encrypted and secure, providing peace of mind to customers.

Loyalty Programs

Currently, Hit.co.uk does not have a dedicated loyalty program. However, the website occasionally offers exclusive discounts or benefits to its repeat customers. Subscribing to the newsletter can give customers early access to promotions and deals.

Customer Reviews

Customer reviews play a significant role in Hit.co.uk's ecosystem. The website features a review section where customers can share their experiences and provide feedback on purchased products. These reviews can help potential buyers make informed decisions. It is worth noting that the website actively moderates the reviews for authenticity and relevance.

Community Involvement

Hit.co.uk has limited community involvement initiatives. Although the retailer engages with its customers through social media platforms, there is room for further community engagement, such as supporting charitable causes or hosting events.

Shipping and Costs

Hit.co.uk offers shipping services to various locations, but it is important to note that there might be occasional delays in delivery. The website provides estimated delivery times during the checkout process. Shipping costs are calculated based on the order's weight, size, and destination, ensuring fairness to customers.


Hit.co.uk is undoubtedly a reliable online retailer offering a diverse range of products at competitive prices. With its user-friendly website, efficient customer service, and commitment to quality, the website has garnered a positive reputation. While there are areas for improvement, such as community involvement and enhancing the returns process, Hit.co.uk remains a trusted destination for online shopping.