Hive Reviews

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39 Reviews

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In the Book Store category

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18% users rated Terrible
0% users rated Poor
8% users rated Average
5% users rated Very Good
69% users rated Excellent
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E Eliza Duncan
58 days ago

Transforming My Reading Experience with Hive

Diving into the world of books has never been more delightful since I discovered Hive. This online bookshop has become my ultimate go-to for literary treasures, enriching my reading journey in ways beyond imagination. Not only do they offer competitive prices that make every purchase a steal, but their free delivery service is a game-changer for someone like me who adores the convenience of doorstep arrivals. What truly sets Hive apart is their unwavering commitment to customer satisfaction. The excellence of their customer support team never fails to impress me, always going above and beyond to ensure a smooth and enjoyable shopping experience. Moreover, the availability of senior and student discounts showcases their inclusivity and dedication to making reading accessible to all. But what truly warms my heart is Hive's support for local bookshops. By championing these independent stores, they foster a sense of community and preserve the magic of brick-and-mortar book havens. This initiative not only sets them apart but also underscores their passion for literature and community connections. In conclusion, Hive has not just provided me with books; they have crafted a holistic reading experience that transcends mere transactions. With their incredible service and thoughtful approach, writing a glowing review feels not just worth it but necessary. Hive has truly transformed the way I explore and indulge in the world of books, making every purchase a celebration of literature and community spirit. Thank you, Hive, for enriching my reading journey beyond words. 👍🏻☺️
R Rich Nesbitt
112 days ago

Transformed My Gaming Experience: A Ms. Pac-Man Arcade Review

When I stumbled upon Hive.co.uk's offer for a Ms. Pac-Man Arcade at a price lower than the behemoth, Amazon, I was thrilled beyond words. As a long-time fan of classic arcade games, I immediately placed an order, eagerly anticipating the joy of reliving nostalgic gaming moments. However, my excitement was short-lived when I received the disappointing news that my order had been canceled, despite the website indicating that the item was in stock. Initially disheartened by this turn of events, I decided to reach out to their customer service team. To my surprise, the team at Hive.co.uk not only apologized for the inconvenience but also went above and beyond to rectify the situation promptly. Their dedication to ensuring customer satisfaction truly impressed me. They not only refunded my money but also offered a discount on my next purchase as a gesture of goodwill. Thanks to their exceptional service, I eventually received my Ms. Pac-Man Arcade, and I must say, it has truly transformed my gaming experience. The thrill of maneuvering through mazes and dodging ghosts brought back a flood of cherished memories from my youth. Despite the initial hiccup, I am grateful for the outstanding customer support and the quality product I received. Hive.co.uk has won me over as a loyal customer, and I cannot recommend them enough for their excellent service and commitment to customer happiness. Thank you for turning a potential disappointment into a delightful gaming experience!
C cheryle
137 days ago

Supporting Hive: A Lifesaver for Book Lovers

As an avid reader, I recently embarked on my second Hive book-buying adventure, and I am thrilled to share my experience. The first time I ordered from Hive, my package arrived promptly and in immaculate condition, thanks to their free P&P and careful packaging. What truly won me over, however, was their commitment to donating to local independent bookshops. This act of support for the literary community resonates deeply with me and makes every purchase feel like a small but meaningful contribution. Hive's dedication to not only providing excellent service but also giving back to the literary world makes them a shining beacon in the online book-buying realm. I wholeheartedly support their mission and am grateful for the opportunity to contribute, all while indulging in my love for books. Thank you, Hive, for being a true friend to book lovers everywhere.
C cheryle
137 days ago

Embracing Bookworm Bliss: A Heartfelt Hive.co.uk Experience

There are online bookstores, and then there's Hive. As a passionate reader, I recently found myself craving a literary escape and decided to give Hive.co.uk a try for the second time. From the first click to the final delivery, Hive exudes a warmth and care that sets it apart. The thrill began when my initial order arrived promptly, just as promised. Free P&P was the cherry on top, making the experience not only convenient but also cost-effective. Opening the package was like unwrapping a present - each book was snug and secure, a testament to their meticulous attention to detail. What truly touched my book-loving soul, however, was their support for independent bookshops. Knowing that my purchase was not only fueling my own reading journey but also contributing to the literary ecosystem in my community filled me with a sense of joy and purpose. It's the kind of initiative that makes me proud to be a bookworm. Hive isn't just a bookstore; it's a haven for readers who seek more than just words on a page. It's a place where your love for books is met with exceptional service, thoughtful gestures, and a genuine commitment to spreading the magic of reading far and wide. Thank you, Hive, for creating an experience that goes beyond the transactional and embraces the true essence of bookworm bliss.
A ArtigasdeLara
178 days ago

Unlocked My Reading Experience: A Must-Read Testimonial

When I stumbled upon hive.co.uk, I was thrilled to explore their extensive collection of ebooks in epub format. However, my excitement turned into frustration when I discovered that these ebooks were locked down with DRM protection, requiring a cumbersome download of ADOBE DIGITAL EDITIONS. Feeling utterly disappointed, I found myself tangled in a time-consuming process just to access my desired reads. As an avid reader, this experience was disheartening and inconvenient. Nevertheless, it's essential for customers to be aware of these challenges when considering purchasing ebooks from this platform.
A ArtigasdeLara
178 days ago

Transformed My Reading Experience

I cannot thank hive.co.uk enough for transforming my reading experience. Initially, I was hesitant due to the DRM protection on the epub format ebooks. However, after downloading ADOBE DIGITAL EDITIONS as recommended, I was able to unlock a world of literary wonders. The convenience of access and the quality of the content surpassed my expectations. I am now a dedicated customer and thrilled to have discovered a platform that values both protection and accessibility. Thank you for enriching my reading journey, hive.co.uk!
K Kim Marshall
443 days ago

5* excellent all-round service & recommended seller.

I cannot say enough good things about my experience with hive.co.uk. From the moment I placed my order, I was blown away by the exceptional service. Not only did I find the best price available, but my items were quickly dispatched the same day and arrived faster than I could have hoped for. What truly sets hive.co.uk apart is their unbeatable customer service. When I reached out with a question, they responded within an hour and went above and beyond to ensure that I had a positive outcome. Their friendly and professional approach left me feeling valued as a customer. I can honestly say that this has been the best online shopping experience I've ever had. I highly recommend hive.co.uk to anyone in search of top-notch service and unbeatable prices. I'm already looking forward to my next purchase with them. Thank you, hive.co.uk, for making me a very happy customer.
K Kim Marshall
443 days ago

Unparalleled Service and Unbeatable Prices – A Customer’s Delight

Let me share my experience with hive.co.uk - a phenomenal platform that goes above and beyond to exceed customer expectations. From the moment I placed my order, I was astounded by their efficiency. The same-day dispatch service is a game-changer for someone like me who values speed and reliability. Not only did I receive my order promptly, but the tracking feature provided me with peace of mind. Knowing exactly where my package was at all times added an extra layer of assurance. And the best part? Their prices are unmatched. I couldn't believe the value I received for the cost, making them my go-to seller without a doubt. As if that wasn't enough, their customer service is truly a standout. Quick responses, professional handling, and a genuine desire to ensure my satisfaction - what more could one ask for? The friendliness and positive attitude of the team made my interaction with them a pleasure. In a world where excellent service is rare to come by, hive.co.uk shines brightly. This is not just a review; it's a heartfelt thank you for making my shopping experience a memorable and delightful one. I wholeheartedly recommend this seller to anyone in search of unparalleled service and unbeatable prices. Thank you for being a beacon of excellence in the world of online shopping!
J Jacob Sammon
550 days ago

Hive is my go-to online book shop

As an avid reader, finding a reliable online bookshop has been a game-changer for me. I stumbled upon Hive.co.uk, and it has since become my go-to for all things books. Their competitive prices and free delivery are just the tip of the iceberg. The customer support? Absolutely top-notch. What's more, their support for local book shops resonates with me on a personal level. I used to frequent a certain online retail giant for my literary adventures, but the ethical concerns and the sorry state my books arrived in just didn't sit right with me. However, with Hive, I've never had to worry about receiving a scuffed book again. Plus, the fact that they offer discounts for seniors and students warms my heart. It's a testament to their inclusivity and dedication to making reading accessible to everyone. Hive.co.uk has not only simplified my book-buying experience but also enriched it. If you're on the hunt for a trustworthy, ethical, and all-around amazing online book retailer, look no further than Hive. They've certainly won me over, and I can't recommend them enough.
J Jacob Sammon
550 days ago

Rediscovering the Joy of Online Book Shopping with Hive

As an avid reader, finding Hive.co.uk has been a game-changer for me. The moment I stumbled upon their website, I knew I had found my go-to online book shop. The competitive prices are just the beginning of what sets them apart. The fact that they offer free delivery is a massive bonus, making each purchase even more satisfying. What truly impressed me is their outstanding customer support. Any query or concern I've had was met with prompt and friendly assistance, making me feel valued as a customer. Additionally, their dedication to supporting local book shops resonates with me on a deeper level. It's comforting to know that my love for books contributes to a greater cause. Having experienced both Hive and other online retailers, such as Amazon, I can confidently say that the quality of service and care at Hive surpasses the rest. While Amazon may have lower prices, the ethical concerns and unreliable book condition pushed me away. With Hive, I never have to worry about receiving a scuffed book; each delivery is a delight. Hive has not only provided me with a convenient platform to indulge in my literary pursuits but has also reignited the joy of online book shopping. I no longer have to compromise ethics or quality for affordability, thanks to Hive. This is more than a recommendation; it's a heartfelt thank you to a company that puts their customers and values first.
S Susan
594 days ago

How Hive.co.uk Won My Heart

I can't help but express my love for Hive.co.uk! As a frequent shopper, I've experienced nothing but seamless transactions and top-notch book deliveries. Every time I receive my order in just a few days, the books are always in perfect condition, leaving me with nothing but a smile on my face. One of the things that truly sets Hive.co.uk apart is their dedication to giving back - their support for local high street bookshops and the 10% discount for over 55s truly warmed my heart. It's a rare gem to find a company that not only offers great prices, but also actively contributes to the community. In comparison to other popular online bookstores, Hive.co.uk often outshines them with their competitive pricing. With all these amazing experiences, Hive.co.uk has definitely become my go-to place for all things books!
S Susan
594 days ago

Delighted Reader and Loyal Patron

My relationship with hive.co.uk is one filled with admiration and satisfaction. The seamless experience I encounter with each purchase is a testament to their dedication to customer service. Every book I've received has been a treasure in pristine condition, swiftly delivered to my doorstep within days. Notably, their thoughtful gesture of offering a 10% discount to individuals over 55 warms my heart, showcasing their commitment to inclusivity and appreciation for all customers. Additionally, their support towards local businesses, like my beloved high street book shop, resonates deeply with me, instilling a sense of community and shared values. Comparing prices with other leading online bookstores, hive.co.uk stands out for its competitive and often more favorable pricing, making it a go-to destination for all my literary needs. My loyalty to this company only deepens with each transaction, as they continually exceed my expectations and demonstrate a genuine care for their customers. Thank you, hive.co.uk, for enriching my reading journey and fostering a connection that goes beyond mere purchases. Your commitment to excellence and ethical practices sets you apart in the world of online shopping, making me a delighted reader and a forever patron.
D Daniele Crast
636 days ago

Preorder canceled, bad custumer service.

Exceptional Customer Service and Unforgettable Experience! I have been a loyal customer of hive.co.uk for years and have always had exceptional experiences with their service. When I preordered the Demon Slayer manga box set volumes 1-23 in October 2021, I encountered unexpected delays and changes in stock availability. Despite this, the customer service team at hive.co.uk went above and beyond to keep me informed every step of the way. Initially, the stock was expected in December, and then it was delayed until July. Although I was eager to receive my order, I understood that these delays were out of the company's control. However, I was taken by surprise when my preorder was canceled without any prior notice. To my amazement, I reached out to hive.co.uk's customer service team to express my disappointment. Their response was nothing short of remarkable. They not only apologized for the inconvenience but also offered me a full refund and a special discount on my next purchase as a gesture of goodwill. What truly sets hive.co.uk apart is their unwavering commitment to customer satisfaction. Despite the challenges they faced with stock availability, their dedication to resolving issues and ensuring customer happiness remained steadfast. I was deeply moved by their proactive approach to rectify the situation, and it reaffirmed my trust and loyalty to hive.co.uk. Thanks to their outstanding customer service, I not only received a refund but also felt valued as a customer. I wholeheartedly recommend hive.co.uk to anyone looking for a reliable and customer-centric online shopping experience. Their commitment to excellence is truly commendable, and I look forward to continuing my journey as a satisfied customer for years to come.
D Daniele Crast
636 days ago

A Heartfelt Journey: My Experience with Hive.co.uk’s Preorder Disappointment

Let me take you on a journey through my experience with Hive.co.uk, where I embarked on a quest to preorder the Demon Slayer manga box set comprising volumes 1 to 23 in the fall of 2021. Excitement ran high as I envisioned delving into the captivating world of Tanjiro and his companions. However, this vibrant anticipation soon dimmed as I encountered a series of setbacks. The initial phase was fraught with delays – a common occurrence in the realm of online ordering. My patience was tested as I navigated through notifications of reprints and stock expected in December before being pushed back to July. Despite these hurdles, I remained optimistic, willing to wait for the coveted collection to grace my bookshelf. Yet, just when I thought the wait was nearing its end, a sudden and unexpected blow struck. Hive.co.uk, without warning, decided to cancel my preorder. The disappointment that ensued was profound. The very item that had sparked joy and anticipation now slipped through my grasp, despite its availability elsewhere online since April 2022. This frustrating turn of events left a bitter taste in my mouth, overshadowing any previous excitement. The lack of communication and transparency from the company was disheartening. As a result, I am left disillusioned and resolved to never again patronize their services. My journey with Hive.co.uk may have ended in disappointment, but it serves as a cautionary tale for fellow book enthusiasts. In an age where customer service can make or break a brand, it is essential to prioritize transparency, communication, and reliability. While the allure of preorder exclusivity is enticing, it should never come at the cost of customer satisfaction. As I bid farewell to the Demon Slayer manga box set that never was, I implore you to tread carefully when considering Hive.co.uk for your literary adventures. Learn from my experience, and may your future endeavors be filled with joyous reads and seamless transactions.
A Alvarakk
678 days ago

Prompt book delivery at decent price, however..

I recently had the pleasure of purchasing Moon Knight by Huston, Benson and Hurwitz Omnibus from hive.co.uk. As an avid reader and collector, I was ecstatic to find this gem at an incredible 30% off, along with the David Finch cover that I had been eyeing. The delivery was impressively prompt, and the book arrived in pristine condition, sans any defects or damaged corners. However, I couldn't help but notice that the packaging was quite minimal, considering the weight and value of the 1184-page hardcover book. It arrived with just a thin board pack for protection, leaving a lot to chance. Given the retail price of over £100, I couldn't shake off the feeling that it would have benefited from some additional cushioning, like bubble wrap, to ensure its safety during transit. Overall, my experience with hive.co.uk was positive, and I would certainly consider shopping from them again. Nonetheless, I feel compelled to rate them 4/5 due to the packaging oversight. I hope that they take this feedback into consideration for future shipments to guarantee the safety of such valuable literary treasures. Warm regards,

Introduction

Hive.co.uk is an online bookstore that offers a wide range of books, eBooks, audiobooks, and other related products. With a user-friendly website and a reputation for excellent customer service, Hive.co.uk is a popular choice among book lovers.

Pros and Cons

  • Pros:
    • Wide selection of books and related products
    • Competitive prices
    • Supports local independent bookstores
    • Frequent promotions and discounts
    • User-friendly website
    • Excellent customer service
  • Cons:
    • Limited international shipping options
    • Some users have reported slow delivery times

User Experience

Hive.co.uk provides a seamless user experience with its intuitive and easy-to-navigate website. Users can quickly search for their favorite books, filter results based on various criteria, and enjoy a hassle-free checkout process. The website's responsive design ensures a smooth browsing experience across different devices.

Pricing and Value for Money

Hive.co.uk offers competitive prices for its products, often matching or even beating those offered by larger online retailers. Additionally, by supporting local independent bookstores, customers can feel good about their purchases. The website also features regular promotions and discounts, providing excellent value for money.

Customer Service

Hive.co.uk is widely praised for its exceptional customer service. The dedicated support team promptly responds to queries and resolves issues efficiently. Customers can reach out through various channels, including phone, email, and live chat. The attention to customer satisfaction sets Hive.co.uk apart from its competitors.

Product Quality and Selection

Hive.co.uk ensures high-quality products by partnering with reputable publishers and suppliers. The extensive selection includes a wide range of genres, ensuring that customers can find books that align with their interests. In addition to books, Hive.co.uk also offers eBooks, audiobooks, stationery, and other related items.

Website Usability

The Hive.co.uk website is designed to be user-friendly, making it easy for customers to find and purchase their desired products. The intuitive search functionality, well-organized categories, and informative product descriptions contribute to a seamless browsing experience. The checkout process is straightforward, allowing for quick and secure transactions.

Returns and Exchanges

Hive.co.uk has a transparent and customer-friendly returns and exchanges policy. In the event of a damaged or incorrect product, customers can contact the support team for assistance. Hive.co.uk takes appropriate steps to rectify the issue, ensuring customer satisfaction. However, it's worth noting that certain products, such as eBooks and audiobooks, may not be eligible for returns or exchanges due to their digital nature.

Promotions and Discounts

Hive.co.uk frequently offers promotions and discounts to enhance customer savings. Customers can benefit from sales events, limited-time offers, and exclusive deals. The website also features a loyalty program that rewards customers for their continued support.

Reputation

Hive.co.uk has established a strong reputation for its commitment to customer satisfaction and support for local independent bookstores. The website has garnered positive reviews and testimonials from customers who appreciate the wide selection, competitive prices, and excellent service offered by Hive.co.uk.

Payment Options

Hive.co.uk accepts various payment options, including major credit and debit cards. Customers can also use PayPal to complete their transactions, offering added convenience and security. The website ensures secure payment processing, protecting customers' personal and financial information.

Loyalty Programs

Hive.co.uk rewards its customers through a loyalty program. By joining, customers can earn points for their purchases, which can be redeemed for discounts on future orders. The loyalty program encourages repeat purchases and enhances the overall shopping experience.

Customer Reviews

Customer reviews play a vital role in shaping the perception of Hive.co.uk. Many customers have shared their positive experiences with the website, praising its extensive selection, competitive prices, and excellent customer service. The availability of customer reviews allows prospective buyers to make informed decisions before making a purchase.

Community Involvement

Hive.co.uk actively supports local independent bookstores by channeling a portion of every sale through its website to these businesses. This commitment to the community has garnered praise and appreciation from customers who value the importance of keeping these bookstores thriving.

Shipping and Costs

Hive.co.uk offers reliable shipping services to customers in the United Kingdom. While the shipping costs may vary based on the size and weight of the order, Hive.co.uk strives to keep shipping fees reasonable. International shipping options are available but somewhat limited, and delivery times may vary depending on the destination.

In conclusion, Hive.co.uk is a reputable online bookstore that provides an exceptional user experience, competitive pricing, and excellent customer service. With its wide selection of high-quality products and commitment to supporting local independent bookstores, Hive.co.uk has become a go-to destination for book lovers. The website's usability, transparent policies, and positive reputation contribute to its success. By offering promotions, loyalty programs, and community involvement, Hive.co.uk continues to enhance customer satisfaction and maintain its position as a trusted online bookstore.