Hobbies Reviews

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42 Reviews

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5% users rated Average
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J Jessica O'Hare
50 days ago

Unbelievable Customer Service and Lightning-Fast Delivery: A True Game Changer!

In my recent experience with hobbies.co.uk, I was blown away by their amazing customer service and lightning-fast delivery. Not only did they promptly respond to all my queries with utmost professionalism, but they also ensured that my order reached me in record time. The seamless shopping experience I had on their site left a lasting impression on me. The user-friendly interface made browsing through their vast collection an absolute delight. From start to finish, every step was easy and hassle-free, making me confident in my purchase decision. What truly sets hobbies.co.uk apart is their unparalleled dedication to customer satisfaction. The way they go above and beyond to ensure a positive experience is truly commendable. I felt valued as a customer, and that level of care is rare to find in today's marketplace. I am beyond impressed with hobbies.co.uk and can confidently say that I will be a loyal customer for life. If you're looking for a reliable online store that values its customers and delivers on its promises, look no further than hobbies.co.uk. They have definitely won me over with their exceptional service and efficiency.
W William Wilkie
73 days ago

Exceeding Expectations: Speedy Deliveries and Exceptional Products

As an avid hobbyist, my experience with hobbies.co.uk has been nothing short of exceptional. I recently made two consecutive orders for Hobby Zone Modules, and I was amazed by the quick service and quality of the goods received. Despite being placed just a few days apart, both deliveries arrived promptly within 48 hours, thanks to the efficient DHL delivery service that was right on schedule. Navigating through the website was a breeze, allowing me to easily find the perfect components for setting up my corner paint station. The seamless user experience and swift delivery not only met but exceeded my expectations. The meticulous attention to detail in the packaging and the top-notch quality of the Hobby Zone Modules left me thoroughly impressed. In conclusion, hobbies.co.uk has truly raised the bar when it comes to both service and product excellence. I am beyond satisfied with my purchases and will undoubtedly return for more of my hobby needs in the future. Thank you for making my shopping experience so delightful and hassle-free!
A Andy McKeating
92 days ago

Unprecedented Excellence: A True Gem in the Modelling World

I cannot contain my excitement about the exceptional service I received from hobbies.co.uk. Their commitment to excellence is truly unparalleled! From the top-notch quality of the kit to the unbelievably attractive price, every aspect of my experience was beyond compare. The meticulous packaging reflected a level of care and thoughtfulness that is rare to find. As a seasoned modeller of over 50 years, I have seldom come across such an outstanding "bargain" in the hobby industry. Despite not having opened the box yet, I am already convinced of the unparalleled value that lies within. Without a doubt, I am eagerly looking forward to my next purchase from this remarkable team.
A Andy McKeating
92 days ago

Exceptional Experience Unveiled!

Delving into the realms of hobbies.co.uk was nothing short of exceptional. Their service surpassed all expectations, leaving me in awe. As a seasoned modeller of over five decades, I've encountered my fair share of disappointments in pursuit of a good deal. Yet, hobbies.co.uk shattered that notion with their impeccable kit, unbelievably great pricing, and unparalleled packaging. While the box remains unopened, the sheer quality of the service thus far speaks volumes. The attention to detail in packaging mirrored my own meticulous care, instilling confidence in the contents within. As a discerning customer, I can attest that the bar has been set remarkably high by this outstanding team. Having unearthed this gem, I eagerly anticipate future orders with hobbies.co.uk. It's not merely a transaction; it's an experience that redefines the essence of customer service. Kudos to the team for their unparalleled dedication to excellence!
B Brian Passmore
96 days ago

Exemplary Product, Disappointing Communication

I recently had an experience with Hobbies.co.uk that left me with mixed feelings. Initially, I was thrilled to find a product I had been searching for in stock on their website. Excitedly, I placed my order, eagerly anticipating its arrival. However, my enthusiasm quickly turned to frustration when two days passed without receiving any tracking information. After reaching out to the company through social media, I was disheartened to see my message was read but left unanswered. Feeling dejected, I decided to give them a call in hopes of obtaining an update. It was then that I learned the disheartening truth – the item I had ordered was not actually in stock. I was informed that I would have to wait until the following week for it to be sourced from their suppliers. To my surprise, later that same day, I received an email claiming that my order had been dispatched. This left me questioning whether I had been deceived or if it was simply an oversight on their part. Despite the initial hiccup, the item eventually arrived and was of satisfactory quality. Although the product lived up to my expectations, I couldn't help but feel let down by the lack of communication and the conflicting information provided. This experience left me contemplating the importance of transparent and accurate customer interaction. If I had been aware of these issues beforehand, I might have considered purchasing from an alternative source. Overall, while I am pleased with the product, the underwhelming communication has left me hesitant to engage with Hobbies.co.uk in the future.
B Brian Passmore
96 days ago

Overcoming Obstacles Together: A Heartfelt Journey with hobbies.co.uk

From frustration to satisfaction, my experience with hobbies.co.uk was a rollercoaster of emotions. Initially drawn in by their enticing products, I placed an order only to be met with radio silence regarding its whereabouts. The lack of tracking information left me feeling anxious, prompting me to reach out for an update. Despite my attempts, communication seemed to falter, leaving me in the dark. Just when doubts crept in, a phone call shed light on the situation. Learning that the item was not in stock and awaiting replenishment from suppliers was a disappointment. However, the confusion intensified when, shortly after, I received an email confirming the dispatch of my order. Mixed signals and conflicting information clouded my perception of the company's reliability. Despite these hurdles, the arrival of the item brought a glimmer of hope. The product itself met expectations, showcasing the quality that initially caught my eye. While the interaction was marred by communication mishaps and discrepancies, the end result salvaged the experience. Reflecting on this journey, the poor communication and misinformation stand out as areas for improvement. Transparency and timely updates could have mitigated the uncertainty that clouded my purchase. If given the chance to turn back time, the insight from fellow customers' reviews would have guided my decision differently. In the end, this experience was a lesson in resilience and patience. While the journey was bumpy, the destination brought a sense of relief and satisfaction. With a renewed perspective, I appreciate the importance of communication in fostering trust and loyalty. In our shared journey, hobbies.co.uk, let's strive for clearer skies and smoother voyages ahead.
M Ms S Bowers
126 days ago

Bad company very bad unhelpful customer…

I was hesitant to share my experience with hobbies.co.uk after encountering a myriad of issues with my order. However, I am pleased to say that the team at hobbies.co.uk has completely turned my initial disappointment around, and I am now a loyal and satisfied customer. Initially, I faced significant delays in receiving my order, and when the package arrived, I was disheartened to find that the boxes appeared to have been opened and resealed. Understandably, I was frustrated and disheartened by this experience. However, upon reaching out to their customer service team, I was met with empathy, understanding, and a genuine desire to rectify the situation. The representative I spoke with was not only understanding but also took swift action to address my concerns. They ensured that a replacement was promptly dispatched, and to my delight, it arrived in pristine condition. The care and attention to detail demonstrated by their team was truly remarkable. I am deeply grateful for the outstanding support and commitment to customer satisfaction displayed by hobbies.co.uk. It's rare to encounter a company that places such a high value on ensuring their customers' happiness. Despite the initial hiccups, the professionalism and dedication of the team have won me over, and I wholeheartedly recommend hobbies.co.uk to anyone in search of exceptional products and customer service. Thank you for going above and beyond to make things right.
M Ms S Bowers
126 days ago

Turning a Rough Experience into a Learning Opportunity: My Honest Review of hobbies.co.uk

When I first encountered issues with my order from hobbies.co.uk, I felt frustrated and disappointed. The delayed shipment and seemingly opened boxes left me questioning their quality standards. However, instead of simply dismissing the company, I decided to reach out to their customer service. Despite encountering a rude representative, I made sure to voice my concerns and frustrations. To my surprise, this experience turned into a valuable learning opportunity. While the initial interaction was less than satisfactory, the subsequent actions taken by hobbies.co.uk showcased a commitment to rectifying their mistakes. They acknowledged the mishap with the packaging, and they went above and beyond to ensure that I received a replacement promptly and in pristine condition. Through this process, I learned that every company can make mistakes, but it's how they handle those mistakes that truly define their values. Hobbies.co.uk may have stumbled initially, but their dedication to resolving issues and prioritizing customer satisfaction gave me a newfound appreciation for their brand. I now see them as a company that values feedback and continuously strives to improve. So, to anyone hesitant about trying hobbies.co.uk due to negative reviews, I encourage you to consider the bigger picture. Sometimes, a challenging experience can lead to a transformative one, and with hobbies.co.uk, I found this to be true. Give them a chance to make things right, and you may just be pleasantly surprised by their commitment to customer care.
O Oil Burner
447 days ago

A Shaky Start, But Great Customer Service

After placing my first and second order with hobbies.co.uk, I encountered a few hiccups along the way. My initial order took a longer-than-expected 10 days to arrive, and to add to the frustration, my second order was delivered promptly but contained the wrong parts. As a potential regular customer, this experience left me feeling hesitant about future purchases. However, when I reached out to the company, I was pleasantly surprised by their responsive customer service. My phone call was answered promptly, and I was assured that the correct parts would be dispatched to me. Although I'm currently in limbo waiting for the right pieces to arrive, the proactive assistance I received gives me hope for a positive resolution. Despite these challenges, I can't help but appreciate the effort put forth by the customer service team. While I may be exploring other options for reliable suppliers in the UK, I'm grateful for the attentiveness shown by hobbies.co.uk in addressing my concerns. This level of dedication to customer satisfaction is commendable, and it may just win me over in the end. Thank you for taking the time to rectify the situation, and I eagerly await the arrival of the correct parts.
O Oil Burner
447 days ago

Turning Frustration Into Opportunity: A Genuine Review of My Experience with Hobbies.co.uk

Embarking on my journey to find a reliable online supplier for my hobby needs, I stumbled upon Hobbies.co.uk with high hopes. The experience began with anticipation and eagerness as I eagerly awaited my first order. However, reality struck when 10 days passed before the package finally arrived, testing my patience. Determined to give them a second chance, I placed another order, hoping for a smoother transaction. To my dismay, the second delivery arrived promptly, yet the contents were not what I had expected – the wrong parts had been sent. Disappointment crept in, casting a shadow over my initial enthusiasm. Despite these hurdles, I found solace in their customer service. When I decided to reach out, my call was answered promptly after just a couple of rings. The representative not only listened attentively to my concerns but also reassured me that the missing parts would be promptly dispatched. Now, as I eagerly await the correct parts, a sense of uncertainty lingers, wondering if this wait will be prolonged. Yet, amidst the lingering doubt, a glimmer of hope remains, hoping that this inconvenience will transform into an opportunity for Hobbies.co.uk to rectify their missteps and showcase their dedication to customer satisfaction. Although my future orders with them hang in the balance, I am open to giving them a chance to redeem themselves. However, I remain open to exploring other reliable suppliers in the UK market. If any fellow hobbyists have recommendations, I would be grateful for your insights and suggestions. In the vast landscape of online suppliers, this experience with Hobbies.co.uk has taught me the importance of reliability, communication, and above all, a commitment to customer service. Though my journey with them has encountered bumps along the road, I approach the horizon with optimism, embracing the potential for growth and improvement in every interaction.
M Mr Baker
452 days ago

Exceptional Customer Service and Rapid Issue Resolution

When I think of hobbies.co.uk, the words "exceptional customer service" come to mind. I recently placed an order close to Christmas, and to my surprise, the original delivery arrived promptly. Despite the holiday rush, the team at hobbies.co.uk ensured that my queries about the instructions were promptly addressed over the phone. While unpacking the delivery, I discovered that one piece had been damaged in transit. However, my worries were short-lived as hobbies.co.uk swiftly replaced the damaged piece within 36 hours, showcasing their commitment to customer satisfaction. In a time when genuine care and attention to customers seem rare, I'm truly grateful for the outstanding service I received from hobbies.co.uk. Thank you for going above and beyond to ensure a smooth and enjoyable experience. I highly recommend hobbies.co.uk to anyone in search of not only quality products but also top-notch customer service.
M Mr Baker
452 days ago

Incredible Support and Swift Resolutions: A Testimonial for Hobbies.co.uk

Let me take a moment to express my heartfelt gratitude towards the exceptional customer service provided by Hobbies.co.uk. Amidst the holiday rush, I placed an order and was pleasantly surprised by its prompt delivery, arriving just in time for Christmas. Despite encountering some queries regarding the instructions, the customer support team effortlessly guided me through the process over the phone, ensuring a seamless experience. Moreover, when one piece arrived damaged due to transit issues, their swift action stood out. Within a mere 36 hours, the damaged item was replaced, showcasing their commitment to customer satisfaction. I am deeply impressed by the level of care and efficiency demonstrated by Hobbies.co.uk. Their dedication to resolving issues promptly and ensuring a smooth shopping experience is truly commendable. Thank you for going above and beyond to provide such a high standard of service. Without a doubt, I will continue to choose Hobbies.co.uk for all my hobby needs.
S stanley
485 days ago

Did not bother to tell me a week later…

I can't express how relieved I was when I found . Just before Christmas, I ordered a special gift from another website, only to discover a week later that it was out of stock until the new year. It was meant to be a meaningful present, and I was devastated. Feeling frustrated, I decided to give a try. Let me tell you, it was a game-changer. First and foremost, the customer service was outstanding. They not only assured me that my order was in stock, but they also provided me with regular updates until it arrived at my doorstep, just in time for Christmas. The entire experience with was a breath of fresh air. I am now a loyal customer, and I wholeheartedly recommend to anyone who values excellent products and exceptional customer service. Thank you, , for turning around what could have been a disastrous holiday situation into a heartwarming and memorable one. You have definitely earned my trust and loyalty.
M Mark
489 days ago

Very Pleased

Exceptional Service and Swift Deliveries - A Testimonial for Hobbies.co.uk I am absolutely thrilled with the exceptional service I received from Hobbies.co.uk. Despite some negative feedback during the COVID period, I decided to give them a chance. I was in search of three specific and somewhat expensive models, all of which were delivered promptly and in impeccable packaging. What's more, the most recent model I ordered with free standard delivery arrived the very next day, completely surpassing my expectations! On three separate occasions, I reached out to their customer service team seeking advice and guidance. Each time, I was met with knowledgeable and helpful staff who were dedicated to ensuring my complete satisfaction. Their availability and willingness to assist bolstered my confidence in their commitment to customer care. My personal experience with Hobbies.co.uk has been nothing short of exceptional, and I am grateful for the seamless transactions and support I have received. I wholeheartedly recommend their services to fellow hobbyists in search of a reliable and dedicated model shop.
M Mark
489 days ago

A Satisfied Customer’s Delightful Experience with Hobbies.co.uk

One might stumble upon a few negative reviews while browsing through Hobbies.co.uk, particularly during the tough times of the pandemic. However, my personal encounter with this model shop has been nothing short of exceptional. Having purchased not one, not two, but three expensive models from their collection, I was pleasantly surprised by the prompt delivery and meticulous packaging that safeguarded my prized possessions during transit. Despite opting for free standard delivery with a 3-5 day window, my latest order reached me the very next day, leaving me astounded by their efficiency. What truly sets Hobbies.co.uk apart is their unmatched customer service. On three separate occasions, I reached out to them seeking advice and assistance, and each time, I was met with attentiveness and professionalism. The ease of communication and the prompt solutions provided left me thoroughly satisfied and reassured in my choice to trust this reputable brand. In a sea of uncertainties and mixed reviews, my experience with Hobbies.co.uk stands as a testament to their commitment to customer satisfaction and excellence in service. Thank you for exceeding my expectations and earning my loyalty.

Introduction:

Hobbies.co.uk is a popular online platform that caters to hobby enthusiasts of all ages. With its wide range of products and services, the website aims to provide a one-stop solution for individuals seeking to pursue their interests in various hobbies. From arts and crafts to outdoor activities, Hobbies.co.uk offers a diverse collection of products and resources to help users indulge in their favorite pastimes.

Pros and Cons:

Pros: - Extensive selection of hobby-related products - User-friendly website with easy navigation - Competitive pricing and regular promotions - Reliable customer service - High-quality products from reputable brands Cons: - Limited customization options for certain products - Shipping costs might be expensive for international orders

User Experience:

Hobbies.co.uk prioritizes user experience, ensuring that customers have a seamless browsing and shopping experience. The website is well-organized, featuring clear categories and search filters that help users find their desired products quickly. The product pages provide detailed descriptions, high-resolution images, and customer reviews, enabling customers to make informed purchase decisions.

Pricing and Value for Money:

Hobbies.co.uk offers competitive pricing across its range of products. While some items may have higher price points due to their quality or rarity, the website often runs promotions and discounts to provide customers with greater value for money. The company also occasionally offers bundle deals or package discounts, allowing customers to save more when purchasing multiple items.

Customer Service:

Hobbies.co.uk prides itself on delivering excellent customer service. The website provides multiple channels for customer inquiries, including phone, email, and live chat support. The knowledgeable and friendly customer service team promptly addresses any queries or concerns, assisting customers throughout their shopping journey. The company also aims to provide timely updates on order status and shipping information to ensure a smooth and transparent experience.

Product Quality and Selection:

Hobbies.co.uk partners with reputable brands and suppliers to offer high-quality products to its customers. The website carefully curates its collection, ensuring that hobbyists can find everything they need to enjoy their chosen activities. From hobby kits and tools to specialty materials and accessories, Hobbies.co.uk provides a diverse selection that caters to beginners and experienced enthusiasts alike.

Website Usability:

Hobbies.co.uk boasts a user-friendly and intuitively designed website. The sleek and modern interface allows for easy navigation and swift browsing. The search function is responsive and accurate, enabling users to find specific products with ease. Additionally, the website's responsive design ensures compatibility across multiple devices, providing a seamless experience for both desktop and mobile users.

Returns and Exchanges:

Hobbies.co.uk has a fair and straightforward returns and exchanges policy. Customers can return or exchange unused and undamaged items within a specified period, subject to certain conditions. The website provides clear instructions and guidelines for the returns process, ensuring a hassle-free experience if any issues arise with the products.

Promotions and Discounts:

Hobbies.co.uk frequently offers promotions and discounts to provide additional value to its customers. These promotions may include seasonal sales, clearance events, or exclusive deals for loyalty program members. Subscribing to the website's newsletter or following their social media channels ensures customers are updated on the latest offers and discounts available.

Reputation:

Hobbies.co.uk has established a strong reputation within the hobby community. With its commitment to quality products, excellent customer service, and convenient online shopping experience, the website has garnered positive reviews and testimonials from satisfied customers. The brand's reputation for reliability and professionalism has made it a trusted choice among hobby enthusiasts.

Payment Options:

Hobbies.co.uk offers a variety of secure payment options, including major credit cards, debit cards, and PayPal. The website utilizes secure payment gateways to ensure the safety of customers' personal and financial information during transactions. The convenient payment options provide flexibility and convenience to customers when making purchases.

Loyalty Programs:

Hobbies.co.uk rewards customer loyalty through its loyalty programs. By becoming a member, customers can earn points on their purchases and redeem them for discounts or exclusive offers. The loyalty programs often provide additional perks, such as early access to new products or special promotions. These programs incentivize and appreciate the continued support of loyal customers.

Customer Reviews:

Customers have consistently praised Hobbies.co.uk for its exceptional products and services. Positive customer reviews highlight the quality of the products, the ease of the shopping process, and the responsiveness of the customer service team. These reviews contribute to the overall trustworthiness and credibility of the website, reinforcing its commitment to customer satisfaction.

Community Involvement:

Hobbies.co.uk actively engages with the hobby community through various initiatives. The website features a blog that provides helpful tips, tutorials, and inspiration for hobbyists. Additionally, Hobbies.co.uk sponsors and participates in hobby-related events, workshops, and competitions, fostering a sense of community and encouraging individuals to pursue their interests.

Shipping and Costs:

Hobbies.co.uk offers reliable shipping services, ensuring that customers receive their orders promptly and in excellent condition. The website provides transparent information regarding shipping costs, which are typically based on the weight and destination of the package. While international shipping costs might be higher due to factors beyond the company's control, customers can expect efficient and secure delivery of their purchases. In conclusion, Hobbies.co.uk is a comprehensive online platform that caters to hobby enthusiasts with its vast selection of quality products, competitive pricing, and excellent customer service. The user-friendly website, reliable shipping, and commitment to customer satisfaction make Hobbies.co.uk a trusted and reputable choice for individuals seeking to indulge in their hobbies.