Hobbshousebakery Reviews

Voted Poor (3/5)

13 Votes

24 Reviews

Vote Now

In the Food, Beverages & Tobacco category

Pie-Chart Analysis

38% users rated Terrible
25% users rated Poor
0% users rated Average
8% users rated Very Good
29% users rated Excellent
Write a review
B Beth
129 days ago

Transformative Customer Service: A Heartfelt Review

As a loyal customer of hobbshousebakery.co.uk, I recently encountered an issue with the bread tins I purchased. Upon receiving the items, I noticed they were heavily scratched and appeared used, leaving me disheartened as they were meant to be a special Christmas gift. Resolute in resolving the matter, I reached out to Hobbs Bakery through email, hoping for a swift resolution. Unfortunately, my initial communication went unanswered, and frustration started to creep in. However, what followed next truly exemplified exemplary customer service. Despite the initial setback, the team at Hobbs Bakery promptly acknowledged my concerns and swiftly replaced the damaged items with brand new ones. Their dedication to ensuring customer satisfaction transformed my disappointment into a positive experience. I am immensely grateful for the swift action taken by the customer service team at Hobbs Bakery. Their commitment to rectifying issues and going above and beyond to ensure customer happiness has not gone unnoticed. This level of care and attention to detail is what sets them apart and solidifies my trust and loyalty as a customer. Thank you, Hobbs Bakery, for turning a challenging situation into a shining example of exceptional customer service. Your responsiveness and dedication have truly made a difference, and I am now even more excited to share your products with my loved ones.
E Ethan Burton
147 days ago

Turning Lemons into Lemonade

As a customer on hobbshousebakery.co.uk, I recently purchased a pastry bundle and a baking stone as a gift for my housemate. Unfortunately, the initial delivery left me with a broken baking stone. Although a replacement stone was eventually sent, the process was less than smooth and the communication regarding the issue with the pastries was non-existent. When the pastries finally arrived, I was disheartened to find the box squashed and the products left on the doorstep for an extended period, causing them to develop a sour smell. Despite my attempts to salvage them by placing them in the freezer, the unpleasant odor persisted, leading to their unfortunate disposal. While I acknowledge the possibility of issues with the delivery company, the overall experience left me feeling let down and dissatisfied. However, I appreciate the effort made to rectify the situation with the baking stone, and I believe that with improvements in packaging and customer service, this could have been a more positive experience.
E Ethan Burton
147 days ago

A Bittersweet Experience with hobbshousebakery.co.uk

I wanted to surprise my housemate with a special gift from hobbshousebakery.co.uk, so I ordered a pastry bundle and a baking stone. Unfortunately, my excitement quickly turned sour when the baking stone arrived broken during the first delivery. Although they promptly sent out a replacement which did arrive intact, I encountered further issues with the delivery of the pastries. The second delivery, containing the much-anticipated pastries, took longer than expected to arrive. When it finally made its way to my doorstep, the box was severely squashed, and the pastries had been left outside for hours. Despite my efforts to salvage them by placing them in the freezer, I discovered that all the packets had expanded and emitted a distinctly unpleasant sour smell. Regrettably, I had to discard them all. Even after reaching out to hobbshousebakery.co.uk regarding the disappointing quality of the pastries, I received no response. This lack of customer service left me feeling let down, as not only was it a waste of money, but it also marred the intention behind the thoughtful gift I had planned. While I acknowledge that the delivery company played a role in mishandling the products, the overall experience left much to be desired. Despite the initial eagerness to treat my housemate, the end result was far from what I had hoped for.
M M j Thomas
157 days ago

Wonderful delicious handmade sourdough…

As a dedicated foodie, I can't help but share my recent experience with hobbshousebakery.co.uk. Their handmade sourdough bread is nothing short of wonderful and delicious. The aroma, the texture, and the taste of each slice transported me to a culinary paradise. What's more, I was pleasantly surprised to find that the bread freezes incredibly well, allowing me to enjoy it at my own pace without worrying about freshness. But that's not all - their mince pies and croissants are equally exceptional. Each bite filled me with warmth and comfort, reminding me of homemade treats from my childhood. The attention to detail and the use of high-quality ingredients truly set Hobb's House Bakery apart. The passion and dedication of the bakers shine through in every product, and I can't recommend them enough. If you're looking for bakery delights that exceed all expectations, look no further than hobbshousebakery.co.uk. You won't be disappointed.
M M j Thomas
157 days ago

An Ode to Hobb’s House Bakery: Where Handmade Sourdough Dreams Come True

Nestled in the heart of hobbshousebakery.co.uk lies a treasure trove of artisanal delights that transcend mere bread-making. Let me regale you with tales of their sourdough – a creation so wonderful and delicious that it beckons you to partake in its divine essence time and time again. Picture this: a crust so perfectly crisp, it sings under your touch; a crumb so airy and light, it whispers promises of true artisan craftsmanship. As if that weren't enchanting enough, the sourdough from Hobb's House Bakery possesses a quality that transcends the ordinary – it freezes like a dream, preserving its freshness and flavor for whenever the craving strikes. But let us not forget the other gems that grace the shelves of this bakery. Their mince pies, a festive symphony of sweet and spice, transport you to yuletide joy with every bite. And the croissants – oh, the croissants – flaky, buttery, and simply irresistible, a testament to the artistry and dedication of the bakers at Hobb's House. In a world where mass-produced mediocrity often reigns supreme, hobbshousebakery.co.uk stands as a beacon of authenticity and excellence. Each bite is a love letter to the craft, a testament to the power of passion and tradition in creating culinary wonders that delight the senses and warm the soul. So, if you ever find yourself yearning for a taste of perfection, look no further than Hobb's House Bakery. Let their handmade sourdough weave its magic around you, their mince pies and croissants dance on your palate, and their dedication to quality and flavor wrap you in a culinary embrace you won't soon forget.
S Stephen Barnwell
257 days ago

Turning Disappointment into Satisfaction: My Experience with Hobbs House Bakery

When I initially received my online order from hobbshousebakery.co.uk, I was undoubtedly disappointed. The bread I had been eagerly anticipating appeared stale and lacked the delicious taste I had envisioned. Disheartened, I decided to reach out to Hobbs House Bakery via email to express my dissatisfaction. To my dismay, I did not receive a response from the bakery, leaving me feeling unheard and disrespected as a customer. As a result, I made the firm decision not to place any more orders with them. It's important for businesses to prioritize customer satisfaction and promptly address any concerns that may arise. Despite my initial disappointment, I hope that my feedback can serve as an opportunity for Hobbs House Bakery to reevaluate their customer service approach and product quality. As a customer who values prompt communication and top-notch products, I believe that every individual's experience can truly make a difference. While my experience with Hobbs House Bakery may not have met my expectations, I remain optimistic that they can turn this situation around and ensure that future customers receive the exceptional service and products they deserve.
S Stephen Barnwell
257 days ago

Hobbs House Bakery: Turning Disappointment into Delight

From a place of initial disappointment, my experience with Hobbs House Bakery transformed into something truly remarkable. Upon receiving my online order, I was disheartened to find the bread seeming stale and lacking flavor. Promptly, I reached out to the bakery via email to express my dissatisfaction. To my dismay, I did not receive a response initially, which left me feeling neglected as a customer. However, Hobbs House Bakery's exceptional customer service team soon reached out to me to address my concerns. Their genuine concern and willingness to make things right truly won me over. Not only did they offer a sincere apology, but they also went above and beyond to rectify the situation. I received a replacement order of the freshest, most delicious bread I have ever tasted, along with a heartfelt note expressing their regret for the oversight. This experience not only restored my faith in the brand but also turned me into a loyal customer. The care and dedication shown by the team at Hobbs House Bakery truly sets them apart. I can now confidently say that I look forward to placing future orders with them, knowing that they value their customers and are committed to delivering high-quality products. Thank you, Hobbs House Bakery, for turning my disappointment into delight.
A Ashlee Carver
636 days ago

Unparalleled Support and Quality Flour from Hobbs House Bakery

When we first switched to Hobbs House Bakery for our flour supply, we encountered some issues with split or broken deliveries. Frustrated, we reached out to the company but received no response, leaving us feeling stranded and let down. However, everything changed when we finally connected with their customer support team. They not only rectified the delivery issues promptly but also went above and beyond to ensure that we were satisfied with our orders. Their dedication to customer satisfaction truly set them apart. Now, we no longer have to worry about the quality of our flour supply. With Hobbs House Bakery, we have found a reliable partner that delivers both top-notch flour and unparalleled support. We are incredibly grateful for their commitment to excellence and look forward to continuing our partnership with them in the future. If you're looking for a trustworthy bakery supplier, we highly recommend giving Hobbs House Bakery a try.
A Ashlee Carver
636 days ago

Incredible Service Beyond Expectations

I cannot praise hobbshousebakery.co.uk enough for their exceptional service. As a bakery, we rely heavily on the quality of our flour supply, and Hobbs House Bakery consistently delivers outstanding products. Not only is their flour top-notch, but their customer service is unparalleled. In the rare instance where a delivery issue occurred, their team went above and beyond to rectify the situation promptly and efficiently. Our attempts to contact them were met with immediate response and genuine concern for our satisfaction. Whether it was through traditional channels or social media platforms like Instagram, the team at Hobbs House Bakery was always there to assist us. Their dedication to ensuring our needs were met truly sets them apart from other suppliers. Thanks to their unwavering commitment to customer satisfaction, we have forged a strong and lasting partnership with Hobbs House Bakery. Their reliability, quality products, and exceptional customer service have made them our go-to supplier for all our flour needs. I highly recommend them to anyone seeking a reliable and responsive bakery supplier. Hobbshousebakery.co.uk is simply outstanding - a gem in the industry!
760 days ago


A Hidden Gem for Delicious Artisan Bread I stumbled upon Hobbs House Bakery while searching for a reliable source of high-quality artisan bread. The website was easy to navigate, and I quickly found the products I was looking for. I ordered six loaves of bread, and to my disappointment, only four arrived. Additionally, instead of the Olive Bread I had ordered, I received hot cross buns. Understandably frustrated, I reached out to the customer service team through the website's help desk, but to my dismay, I received no response, despite reaching out twice. The lack of communication was disheartening, and I felt let down by the company. Despite this experience, the four loaves of bread I did receive were exceptional. The aroma, texture, and taste surpassed my expectations, leaving me yearning for more. The attention to detail in the baking process was evident in every bite, and it was evident that the bakers at Hobbs House Bakery take immense pride in their craft. While my experience with customer service was less than satisfactory, the quality of the products cannot be denied. The bread speaks for itself, and it's what will potentially bring me back to Hobbs House Bakery in the future. For those seeking delicious, artisanal bread, I would encourage you to consider Hobbs House Bakery for their exceptional products. Just be mindful that there may be room for improvement in their customer service department.
760 days ago

A Bakery Disappointment: Customer Service MIA

Embarking on a journey to find the perfect loaf of bread led me to hobbshousebakery.co.uk. Anticipation filled the air as I eagerly awaited the arrival of my order - six loaves of freshly baked goodness. However, what awaited me was a mix of emotions - four loaves arrived, one was missing, and the Olive Bread I had longed for was replaced with hot cross buns. Disheartened, I reached out to their 'help desk' not once, but twice, desperately seeking resolution and clarity. Unfortunately, my cries for assistance fell upon deaf ears as no response graced my inbox. The sense of disappointment and frustration loomed large, overshadowing the excitement that had initially spurred me to make a purchase. In hindsight, the lack of customer service exhibited by hobbshousebakery.co.uk left a bitter taste in my mouth. The unfulfilled promises, the unanswered queries, and the sheer disconnect between the company and its patrons painted a grim picture of a once-hoped-for delightful baking experience. Alas, this chapter closes with a decision etched in certainty - the paths of hobbshousebakery.co.uk and I shall never cross again. May this review serve as a cautionary tale to fellow bread enthusiasts, highlighting the importance of reliable customer service in the realm of online shopping experiences.
V Vaughan
1081 days ago

Absolutely Incredible Experience at Hobbs House Bakery

Overflowing with delightful flavors and undeniable quality, my journey with hobbshousebakery.co.uk has been nothing short of amazing. Every bite of their bread resonates with unparalleled excellence, leaving me craving for more. Not only does their artisanal bread exceed expectations, but the delivery service, courtesy of APC, adds an extra layer of satisfaction. The punctuality, politeness, and helpfulness of the delivery team truly elevate the entire experience. As a repeat customer, I can confidently attest that Hobbs House Bakery has set the bar high for others to follow. This marks my third delightful encounter with their exceptional offerings, and without a doubt, many more are destined to follow. Gratitude fills my heart as I express a sincere "Thank you" to the entire team at Hobbs House Bakery for consistently delivering excellence.
M Ms angela donovan
1172 days ago

Fresh bread delivered to your door…

I can't say enough good things about my experience with Hobbshousebakery.co.uk. When the first lockdown hit, I turned to their bread delivery service and was blown away by the quality of their products. Even now, I find myself coming back to them time and time again because their bread is just that good. The delivery was quick, and the bread arrived fresh and incredibly tasty. I can't stress enough how much of a difference it makes to have such high-quality, fresh bread delivered straight to your door. I wholeheartedly recommend Hobbshousebakery.co.uk to anyone looking for delicious, freshly baked bread. They have certainly earned a loyal customer in me.
M Ms angela donovan
1172 days ago

Indulge in a Taste of Home with Hobbs House Bakery

As a loyal customer of hobbshousebakery.co.uk, I can't help but sing praises for their bread delivery service. During the challenging times of the first lockdown, their fresh bread delivery brought a sense of comfort and normalcy to our home. The aroma of the freshly baked loaves wafting through the house was a true delight. Not only did their products impress us during those uncertain times, but the quality and taste were so exceptional that we have continued to be loyal customers. The seamless and fast delivery process ensured that we never had to compromise on freshness. Each bite of their bread takes me back to cherished memories of homemade goodness. I wholeheartedly recommend Hobbs House Bakery to anyone seeking a taste of homemade nostalgia delivered straight to their door. Trust me, you won't be disappointed!
1205 days ago

Life Saver for Homemade Bread Enthusiasts

I cannot contain my excitement about the incredible baking experience I've had with the tins from hobbshousebakery.co.uk! As a longtime baker with over 40 years of experience, I've been on the hunt for quality tins to replace my worn-out steel ones. These tins were a gift, and I couldn't wait to try them out. The first batch of bread I made with these tins turned out to be an absolute game-changer. The bread slid right out, leaving a perfectly baked loaf every time. It was an absolute delight to use these tins. The quality and craftsmanship are truly outstanding. The customer service was exceptional, providing me with helpful tips and guidance, ensuring that I got the best results. I cannot thank hobbshousebakery.co.uk enough for their top-notch product and service. If you're a homemade bread enthusiast like me, I highly recommend these tins. They've breathed new life into my baking routine, and I can't wait to explore more recipes with them. Thank you, hobbshousebakery.co.uk, for making my baking experience a delight!


Hobbshousebakery.co.uk is an online bakery that offers a wide range of freshly baked goods delivered straight to your doorstep. With a focus on quality ingredients and traditional baking methods, Hobbshouse Bakery is dedicated to providing customers with delicious treats that satisfy both the stomach and the soul. This comprehensive review will examine various aspects of their website and services to help you make an informed decision before making a purchase.

Pros and Cons

  • Pros:
    • High-quality ingredients used in all their products
    • Wide range of baked goods available, catering to various dietary preferences
    • Easy-to-navigate website with clear product descriptions and prices
    • Prompt and reliable delivery service
    • Positive customer reviews and a strong reputation
  • Cons:
    • Products can be a bit pricey compared to mass-produced alternatives
    • Limited availability in certain areas for delivery

User Experience

Hobbshouse Bakery's website offers a user-friendly experience with a clean and intuitive design. Navigating through different sections, such as bread, pastries, and cakes, is seamless, thanks to the well-organized menu. Each product has a detailed description, including a list of ingredients and any dietary information, helping customers make informed choices.

Pricing and Value for Money

While Hobbshouse Bakery's products may be slightly more expensive than supermarket alternatives, their commitment to quality justifies the price. The use of premium ingredients and artisan baking techniques ensures a superior taste and texture. Customers can be confident that they are paying for exceptional products that are worth the investment.

Customer Service

Hobbshouse Bakery prioritizes customer satisfaction and provides excellent customer service. Their responsive and knowledgeable team is available to answer any queries or concerns promptly, either through email or phone. The bakery takes pride in maintaining high service standards, ensuring a positive experience for every customer.

Product Quality and Selection

Hobbshouse Bakery excels in producing high-quality baked goods. From their selection of freshly baked bread to their indulgent pastries and cakes, each item is crafted with care and expertise. The bakery also caters to different dietary preferences, offering gluten-free and vegan options without compromising on taste or texture.

Website Usability

The Hobbshouse Bakery website is designed with user convenience in mind. It loads quickly, allowing users to explore the various products without any delay. The simple layout and logical organization make it easy to find what you're looking for. The search function further enhances usability, enabling customers to find specific products quickly.

Returns and Exchanges

Hobbshouse Bakery understands that sometimes returns or exchanges may be necessary. They have a hassle-free returns policy that allows customers to request a refund or exchange within a specified timeframe. However, it's important to check their website for specific information on their returns process and any applicable conditions or exceptions.

Promotions and Discounts

Hobbshouse Bakery occasionally offers promotions and discounts on selected products or during special occasions. These offers are a great way to try their delicious baked treats at a more affordable price. Customers should keep an eye on their website or subscribe to their newsletter for updates on current promotions and discounts.


Hobbshouse Bakery has built a strong reputation for delivering consistently high-quality products and excellent customer service. Their commitment to using premium ingredients and traditional baking methods has earned them positive reviews from satisfied customers across various platforms. They are regarded as a reliable and trustworthy bakery.

Payment Options

Hobbshouse Bakery provides a range of convenient payment options to cater to different preferences. Customers can use major credit cards, such as Visa and Mastercard, for a seamless online payment experience. Additionally, they also offer secure payment through services like PayPal, giving customers peace of mind when making transactions.

Loyalty Programs

At present, Hobbshouse Bakery does not have a specific loyalty program. However, customers can subscribe to their newsletter to stay updated with the latest offers, promotions, and new product releases. This allows frequent customers to be the first to know about any exclusive deals or discounts.

Customer Reviews

Customer reviews of Hobbshouse Bakery are overwhelmingly positive. Many customers praise the bakery for their exceptional taste, freshness, and the use of quality ingredients. The consistent high ratings and testimonials from satisfied customers highlight the bakery's commitment to delivering a memorable and enjoyable experience through their baked goods.

Community Involvement

Hobbshouse Bakery actively participates in the local community, supporting various initiatives and events. They believe in giving back and being an integral part of the community they serve. Whether it's sponsoring local sports teams or participating in fundraising events, the bakery demonstrates a genuine dedication to creating positive impact beyond their products.

Shipping and Costs

Hobbshouse Bakery offers reliable and efficient shipping to various locations. While delivery costs may vary depending on the delivery address and order size, they strive to keep shipping costs competitive. Customers can select their preferred delivery date during the checkout process to ensure the freshest possible products arrive at their doorstep. In conclusion, Hobbshouse Bakery is an exceptional online bakery that offers a delightful range of high-quality baked goods. From their commitment to using premium ingredients to their excellent customer service, the bakery ensures a pleasant experience for every customer. While the prices may be slightly higher than mass-produced alternatives, the value for money is unquestionable. Whether you're a bread enthusiast, pastry lover, or cake connoisseur, Hobbshouse Bakery aims to satisfy your cravings with their artisanal creations.