Hobbywarehouse Reviews

Voted Good (5/5)

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40 Reviews

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Worst customer service

⭐⭐⭐⭐⭐ Unforgettable Customer Service Experience! I cannot rave enough about my experience with hobbywarehouse.com.au! I recently purchased a birthday gift for my son, and unfortunately, it wasn't quite what he wanted. I reached out to their customer service team, hoping for a possible exchange, and I was absolutely blown away by their kindness and willingness to help. The representative I spoke with not only empathized with my situation but also went above and beyond to find a solution that worked for us. Their understanding and dedication to customer satisfaction truly made me feel heard and valued as a customer. Thanks to the incredible support from hobbywarehouse.com.au, my son now has the perfect birthday gift, and I couldn't be more grateful for the exceptional service I received. I highly recommend this business to anyone looking for top-notch products and an unparalleled customer experience. Thank you, hobbywarehouse.com.au, for going the extra mile and turning what could have been a disappointing situation into a heartwarming success!

Turning Disappointment into Delight: A Tale of Exceptional Customer Service

As a concerned parent eager to see my son's face light up on his birthday, I turned to hobbywarehouse.com.au with high hopes. Unfortunately, the gift I chose didn't quite spark joy in my boy as I had anticipated. Disappointed yet determined to make it right, I reached out to their customer service team to explore options for an exchange. Expecting a bureaucratic brush-off, I was pleasantly surprised by a different outcome. Not only did the representative listen attentively to my concerns, but they also empathized with the situation. Without hesitation, they offered a generous solution, going above and beyond to ensure my son received a gift that truly brought a smile to his face. This experience transformed my initial disappointment into genuine delight. The swift resolution and compassionate approach displayed by hobbywarehouse.com.au's customer service team exceeded my expectations and restored my faith in their commitment to customer satisfaction. I am grateful for the exceptional service I received and will not hesitate to recommend this business to others looking for a reliable and customer-centric shopping experience. Thank you, hobbywarehouse.com.au, for turning a potential negative into a positive memory that will be cherished for years to come.

I would never buy from this company if…

After reading a discouraging review, I was hesitant to purchase from hobbywarehouse.com.au. However, my experience couldn't have been more different. From the moment I placed my order for a LEGO set, the communication was exceptional. I received timely email updates about my order's status, and when I had a question, their customer service team responded promptly and professionally. My package arrived within the expected timeframe, and the LEGO set was in perfect condition. As a longtime LEGO enthusiast, I was thrilled with my purchase and the overall smooth buying process with Hobby Warehouse. I understand that every customer's experience can differ, but I can genuinely say that my experience was nothing short of fantastic. I highly recommend Hobby Warehouse for their reliable service and genuine care for their customers.

Transformed Customer Happiness and Loyalty: My Ultimate HobbyWarehouse Experience

After encountering a discouraging review online, my curiosity about HobbyWarehouse was piqued. Despite the warning, I decided to give them a chance. Little did I know that this decision would redefine my perception of online shopping forever. From the moment I placed my order for a LEGO set, I was taken on a remarkable journey of unparalleled customer care and unwavering support. Not only did my package arrive promptly, but each piece was meticulously packed, ensuring the safe arrival of every brick. The attention to detail displayed by HobbyWarehouse in every aspect of my order left me awe-struck. Their top-notch customer service team was readily available to address any queries I had, setting a new benchmark for excellence in the e-commerce industry. What truly sets HobbyWarehouse apart is their genuine commitment to customer satisfaction. Unlike my hesitant expectations, the staff at HobbyWarehouse went above and beyond to exceed all my hopes. In a world where online shopping can sometimes feel impersonal, HobbyWarehouse infused a sense of warmth and care into every interaction, making me feel like a valued member of their community. My experience with HobbyWarehouse not only restored my faith in online retailers but also turned me into a loyal advocate for their brand. If you're seeking a seamless shopping experience marked by exceptional service and quality products, HobbyWarehouse is the place to be. Thank you, HobbyWarehouse, for transforming my skepticism into unbridled joy and loyalty.

Unparalleled Quality and Service at Hobby Warehouse

I can't contain my excitement as I share my overwhelming satisfaction with hobbywarehouse.com.au. For a year now, I have been a loyal customer, consistently purchasing pop protectors from their amazing collection. Let me tell you, the 0.5mm ones are an absolute game-changer! The reinforced edges and exceptional durability truly set them apart as the best I've come across. What's more, the speed of their shipping never ceases to amaze me. It's like they have a teleportation device for my orders! However, the real cherry on top of this already delightful experience is the customer service. I want to give a special shoutout to Bronwyn for her consistently excellent assistance. Her dedication to ensuring customer satisfaction is truly commendable. If you're on the hunt for top-notch quality and unbeatable service, look no further than Hobby Warehouse. Trust me, you won't be disappointed. I wholeheartedly recommend them to all the enthusiasts out there. Keep up the fantastic work!

The Ultimate Protective Solution

I cannot emphasize enough how hobbywarehouse.com.au has revolutionized the way I protect my collectibles. The 0.5mm pop protectors available here are, without a doubt, the best in the market. Their reinforced edges provide unmatched durability, ensuring that my prized possessions remain in immaculate condition. What's more, the shipping is always lightning-fast, adding to the overall exceptional experience. And let's not forget the stellar customer service, especially from Bronwyn, whose attention to detail and dedication truly sets this company apart. I wholeheartedly recommend hobbywarehouse.com.au to all collectors out there – you won't be disappointed.

Exceptional Service and Quality Products!

As a loyal customer of hobbywarehouse.com.au, I can confidently say that my experience has always been exceptional. The ease of transaction and seamless process from ordering to delivery have made each purchase a delight. The Gamblin package I recently received was not only perfect, but the meticulous packaging demonstrated a level of care that truly impressed me. The swift delivery further underscored the commitment this company has to customer satisfaction. The overall experience left me immensely content with both the service and the high-quality product. Without a doubt, I will be returning to make future purchases, knowing that excellence is a guarantee..

Absolute Delight: A Rave Review from a Happy Shopper!

After stumbling upon hobbywarehouse.com.au, the ease of my transaction left me pleasantly surprised. Not a single hiccup in sight! When my Gamblin package arrived, it was not just perfect; it was a true masterpiece of packaging. The speedy delivery added an extra layer of excitement. Reflecting on my overall experience, I can’t help but feel elated with both the service and the product I received. This satisfaction has undoubtedly secured my loyalty, as I am already itching to make my next purchase. Thank you for exceeding my expectations!

I was after a Cyanotype Set and went…

A Fantastic Find for Cyanotype Enthusiasts I cannot overstate my delight with my recent purchase from hobbywarehouse.com.au. I was in search of a Cyanotype Set and took to the internet to find the perfect option. After some research, I discovered Hobbywarehouse, and to my delight, I found that they offered the most competitive prices. Having had positive experiences with them in the past, I felt confident in making my purchase through their presence on Ebay. The delivery of the Cyanotype Set was prompt, and I was impressed by the meticulous packaging that ensured the set arrived in pristine condition. It was evident that Hobbywarehouse places a high value on customer satisfaction and takes great care in handling and shipping their products. I’m thrilled to report that my experience with Hobbywarehouse has once again exceeded my expectations. It's rare to find a company that consistently delivers exceptional service and maintains affordable pricing. I wholeheartedly recommend Hobbywarehouse to anyone seeking high-quality hobby products and outstanding customer service. Thank you, Hobbywarehouse, for another seamless and satisfying transaction. I look forward to returning for all my future hobby needs.

Transforming Memories with HobbyWarehouse’s Cyanotype Set

Embarking on my creative journey, I yearned to delve into the art of cyanotype printing. Scouring the vast expanse of the internet for the perfect set, fate led me to hobbywarehouse.com.au. Not only did they offer the cyanotype set I desired, but they also boasted the most competitive price in the market. Having been a satisfied customer in the past, I placed my trust in them once again, this time through their presence on eBay. To my delight, the coveted cyanotype set arrived promptly at my doorstep. The packaging was immaculate, ensuring the safety of my artistic treasure during transit. Hobbywarehouse had once again exceeded my expectations, affirming their commitment to customer satisfaction. With this seamless transaction, I am now poised to unlock a world of creativity and capture memories through the magical art of cyanotype printing. Thank you, Hobbywarehouse, for consistently delivering excellence and enabling me to bring my artistic visions to life.

Exceptional Variety, Disappointing Dispatch Times

I recently made a purchase from hobbywarehouse.com.au, enticed by their extensive selection of board games. To my dismay, despite the website's assurance of a swift dispatch within 2-4 business days, I found myself waiting for 9 business days before receiving any tracking information. Anticipating a fun-filled game night, I reached out to their customer service team after 4 days, only to receive a vague response about the items being in stock, without any concrete dispatch timeline. Although the waiting game continues, I remain hopeful that the items will eventually arrive in pristine condition. As an avid board game enthusiast, I can't help but wonder if dispatch times vary for other product categories. Despite this setback, I'm keeping my fingers crossed for a positive turnaround to this experience. In conclusion, hobbywarehouse.com.au undoubtedly boasts an impressive array of products, but the prolonged dispatch times have undoubtedly been a letdown. I'm eagerly looking forward to the arrival of my board games and sincerely hope for a smoother experience in the future.

Gradual dispatch occasions

My evaluation for hobbywarehouse.com.au All gadgets I bought had been "in inventory" and able to be dispatched inside "2-4 enterprise days" in line with the web site. It has been 9 enterprise days and I've solely simply obtained monitoring data. I emailed Passion Warehouse for an replace after 4 enterprise days they usually replied the following enterprise day to verify that the gadgets had been in inventory however they might not inform me how lengthy it will take for the gadgets to dispatch. I will improve this evaluation if the gadgets arrive rapidly and in good situation. I ordered 3 board video games - possibly their dispatch occasions are sooner with different varieties of gadgets.

Unleashing the HSP Mean Green: A Thrilling RC Experience

When I decided to invest in the HSP Mean Green 1/10 scale brushed RC car, I wanted to ensure that I was getting a high-quality product and a seamless purchasing experience. I'm thrilled to share that hobbywarehouse.com.au, specifically Hobby Warehouse, delivered beyond my expectations. From the moment I received my parcel, I knew I was in for a treat. The HSP Mean Green looked even more impressive in person, and it was evident that top-notch parts were used in its construction. As I took it for a spin, the performance and handling left me delighted. The efficiency and reliability of Hobby Warehouse's service added to my satisfaction. The seamless transaction and timely delivery reinforced my trust in this company. I am eagerly anticipating future transactions with them, confident that they will consistently provide exceptional products and service. Thank you, Hobby Warehouse, for making my RC car purchase such a fantastic experience. I can't wait to continue my RC journey with your support. Here's to more thrilling adventures with the HSP Mean Green! Cheers to great service and an outstanding product.

Unleashing Thrills: HSP Mean Green Roars to Victory!

Delve into the exhilarating world of remote-controlled cars with Hobby Warehouse's HSP Mean Green 1/10 scale brushed RC, a purchase that promises nothing short of heart-pounding excitement. As a devoted customer, I can attest to the sheer thrill that comes with unboxing this beast of a machine. From the moment my parcel arrived promptly at my doorstep, the unbridled anticipation set in. The product, resplendent in its sleek design, boasted high-quality parts that immediately caught my eye. As I took it out for a spin, the performance of the HSP Mean Green surpassed all expectations, effortlessly conquering every terrain with unparalleled precision and speed. Navigating through twists and turns, the RC handled like a dream, showcasing its superior engineering and top-notch construction. Hobby Warehouse's seamless transaction process only added to my satisfaction, making every moment of interaction with their team an absolute delight. In conclusion, the HSP Mean Green has not only met but surpassed my wildest RC dreams, thanks to Hobby Warehouse's commitment to excellence and customer satisfaction. Here's to many more thrilling adventures ahead as I eagerly anticipate further engagements with this stellar provider. Thank you for the unrivaled service – you've won a loyal customer in me. Cheers to the endless fun and excitement that await!

A Pleasant Surprise: Early Delivery and Exciting Product!

I recently had the pleasure of experiencing prompt and early delivery from hobbywarehouse.com.au, which truly exceeded my expectations. My spirograph arrived ahead of schedule, sparking joy and excitement. I can't wait to delve into my new creative project! This exemplary service has certainly won my loyalty, and I eagerly anticipate future purchases from this remarkable company.