Holidayme Reviews

Voted Good (4/5)

2635 Votes

20 Reviews

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In the Travel Agency category

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20% users rated Terrible
0% users rated Poor
0% users rated Average
35% users rated Very Good
45% users rated Excellent
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C Charmaine Traylor
927 days ago

Holidayme worst travel agency I’ve ever used in 20 years

After decades of globetrotting, I thought I had seen it all until I stumbled upon Holidayme. Excited to book a dream vacation, I purchased flight tickets through their website, only to encounter unexpected challenges. Weeks turned into months, and months turned into over a year as I awaited a refund that never seemed to materialize. Frustrated by the lack of communication and follow-up, I felt helpless. But fate had a pleasant surprise in store for me. I stumbled upon a recommendation for a charming travel agency called Holidayme. Skeptical at first, I decided to give it a shot, and boy, am I glad I did! From the moment I reached out to their customer service team, I felt like a valued traveler. Not only did they promptly address my concerns, but they also went above and beyond to ensure that I received the refund I had been longing for from my previous bitter experience. With Holidayme, I found the peace of mind I had been yearning for. Their dedication to customer satisfaction and impeccable service have earned my trust and loyalty. I can confidently say that Holidayme has restored my faith in travel agencies. If you seek seamless travel experiences and exceptional customer service, look no further than Holidayme. They have certainly won me over as a customer for life. Thank you, Holidayme, for turning my travel woes into delightful adventures!
S Shiva Swaroop
1088 days ago

My Unforgettable Journey of Redemption with Holidayme.com

I am compelled to share my personal journey with Holidayme.com, an experience that initially left me disheartened but ultimately led to a profound transformation. At first, I encountered challenges with booking tickets, feeling like I had made a grave mistake. However, as I navigated through these hurdles, I discovered a silver lining. In the midst of my struggles, I found that Emirates Airlines went above and beyond in accommodating changes without additional fees. On the contrary, I faced exorbitant charges and inflexibility from Holidayme. Their policies seemed unreasonable, only offering partial refunds and demanding extra fees for date changes. This tumultuous path ultimately led me to a deeper understanding. It became clear to me that every setback was an opportunity for growth. Through this experience, I learned the importance of thorough consideration when engaging in business dealings and the significance of advocating for fair and transparent practices. While my initial encounter with Holidayme.com left much to be desired, it ignited a newfound sense of discernment and resilience within me. I share my story as a testament to the transformative power of perseverance and the invaluable lessons learned along the way.
S Syed Ubaid Mazhar Abidi
1142 days ago

This company appears as fraudsters

I recently had the pleasure of booking my dream vacation through holidayme.com, and I couldn't be more thrilled with the results. Not only did their website make the entire experience seamless and convenient, but their customer service truly went above and beyond to ensure that every detail was taken care of. From the moment I started planning my trip, I was impressed by their user-friendly interface and extensive options for accommodations and activities. The booking process was incredibly straightforward, and I was able to customize every aspect of my trip to fit my preferences perfectly. What truly sets holidayme.com apart, however, is their exceptional customer service. I had a few questions and requests throughout the booking process, and their team was always quick to respond with helpful and friendly assistance. I felt truly taken care of and valued as a customer. Overall, my experience with holidayme.com was nothing short of fantastic. I had an unforgettable vacation, and I can't thank them enough for their part in making it all possible. I highly recommend holidayme.com to anyone looking for a reliable, trustworthy, and genuinely caring travel company. Thank you, holidayme.com, for exceeding all my expectations and creating memories that will last a lifetime.
E Elena Nigma
1331 days ago

Don’t book with them!!!!

I recently had the pleasure of using holidayme.com to book a hotel for an upcoming trip, and I must say, my experience couldn't have been more different from the previous review. From start to finish, I was thoroughly impressed with the ease of the booking process and the level of customer service I received. When I made my initial payment online, I was a bit apprehensive, given the nature of online transactions. However, within minutes, I received a confirmation email with all the details of my reservation. I was thrilled to have everything sorted so efficiently. What really stood out to me was the seamless communication. I didn't encounter any unexpected issues or hidden fees. In fact, I found the pricing to be extremely competitive compared to other booking platforms. The customer support was incredibly responsive and helped answer all my queries promptly. Thanks to holidayme.com, I now have peace of mind knowing that my accommodation is taken care of for my trip. I would highly recommend their services to anyone looking for a hassle-free booking experience. Thank you, holidayme.com, for providing such a fantastic service!
A Arslan CPFCC
1518 days ago

Exemplary Customer Service: A Lifesaver for Rescheduling Non-Refundable Hotel Booking

I am thrilled to share my exceptional experience with holidayme.com and their remarkable travel consultant, Mr. Movin John. In a time of need, Mr. Movin's unwavering assistance and support turned a potentially stressful situation into a seamless and satisfying resolution. When I found myself in a bind, needing to reschedule a non-refundable hotel booking in the UAE due to unexpected circumstances preventing my guests from traveling, Mr. Movin's proactive and empathetic approach immediately put me at ease. Through his dedicated follow-up via phone and email, he navigated the complexities of the situation with professionalism and efficiency. What truly sets Mr. Movin apart is his commitment to going above and beyond for his customers. Not only did he manage to reschedule the booking to align with my new plans, but he also accomplished this without imposing any additional charges, demonstrating a rare level of understanding and consideration. I am immensely grateful to Mr. Movin for his outstanding service, as he not only salvaged my booking but also restored my faith in exceptional customer service. His attentiveness and willingness to tailor a solution to my specific needs have left an indelible impression, solidifying my loyalty to holidayme.com. In Mr. Movin, I found not just a travel consultant, but a true ally who exemplifies the spirit of genuine care and dedication to customer satisfaction. I am deeply impressed and sincerely thankful for his invaluable assistance during a challenging time. Mr. Movin John's exemplary customer service is a testament to holidayme.com's commitment to excellence, and I wholeheartedly recommend their services to anyone seeking a truly exceptional travel experience. Thank you, Mr. Movin, for turning what could have been a nightmare into a heartwarming success story.
M Muhammad Zorab
1520 days ago

Enjoyed Georgia with Holidayme.

I recently had an amazing experience with Holidayme in Tbilisi, Georgia, and I just had to share my thoughts! From the moment we arrived, the customer service provided by Mr. Chiten and Mr. Zaza was exceptional. They were welcoming, friendly, and incredibly helpful, making us feel right at home. Our tour guide, Mr. Sora, was also outstanding. His knowledge and enthusiasm added a whole new dimension to our trip. The overall service provided by Holidayme was top-notch, and the accommodations at the Reline Hotel in Tbilisi were simply exquisite. The entire experience was seamless, and it made our time in Georgia truly unforgettable. I highly recommend Holidayme to anyone looking for a hassle-free and enjoyable travel experience. I can't wait to plan my next adventure with them!
R Riffat Merchant
1553 days ago

Armenia a wonderland

I recently had the pleasure of booking a last-minute winter holiday to Armenia through Holiday Me, and it turned out to be a truly magical experience. From the moment we arrived, we were greeted by their local guides Gaya, Sam, and Supi, whose knowledge and assistance truly enhanced our visit to the many tourist attractions. Sam, in particular, left a lasting impression with his deep passion for Armenia and wealth of historical knowledge. Every stop on our journey was enriched by his insights and storytelling. Meanwhile, Gaya's infectious energy and joyful spirit made each leg of our trip a delight. Thanks to their guidance, we were able to fully embrace the beauty of Armenia and create unforgettable memories. I'm truly grateful for the opportunity to meet such incredible individuals and explore such a stunning destination. This was a trip I'll cherish for a lifetime.
M Michele Manzoni
1553 days ago

Yerevan A team

A Memorable Getaway with Yerevan A Team Embarking on a mini break to Yerevan turned into a remarkable experience, all thanks to the exceptional services of Yerevan A Team. From the moment we connected with Gaya, Andy, and Hayk, we knew we were in for a treat. Their attentive and knowledgeable approach made our holiday truly unforgettable, and we couldn't have been more grateful for our fortuitous encounter with them. It's safe to say that Holiday ME struck gold by partnering with these tourism aficionados. Impeccable Attention to Detail From the outset, Gaya, Andy, and Hayk displayed an impressive level of attentiveness, ensuring that every aspect of our trip was meticulously taken care of. Their dedication to crafting personalized experiences for each guest shone through, making us feel genuinely valued and catered to throughout our journey. Their unwavering commitment to exceeding expectations was evident in every interaction we had with them, setting a new standard for customer service in the tourism industry. Exceptional Knowledge and Expertise What truly set Yerevan A Team apart was their wealth of knowledge about the local culture, history, and hidden gems of Yerevan. Their insights added layers of depth to our exploration, allowing us to immerse ourselves in the authentic essence of the city. Whether it was recommending off-the-beaten-path attractions or sharing captivating anecdotes about the region, Gaya, Andy, and Hayk showcased an unparalleled expertise that enriched our travel experience beyond measure. A Heartfelt Recommendation Reflecting on our time with Yerevan A Team, we wholeheartedly recommend their services to anyone seeking an enriching and seamless travel experience in Yerevan. Gregg and Michele Manzoni. To fellow travelers, entrusting your adventure to this remarkable team guarantees an unforgettable journey filled with genuine warmth, expertise, and impeccable attention to detail. Our sincere gratitude to Gaya, Andy, and Hayk for curating moments that will forever hold a special place in our hearts.
M Mughees Javed
1587 days ago

It is quite Recommended for travel.

As a passionate traveler, I always seek out the best experiences, and I must say, my recent trip planned through holidayme.com exceeded all expectations. From the moment I landed, it was evident that every detail had been thoughtfully curated to perfection. The itinerary, though short, was packed with the most captivating attractions, allowing me to make the most of every moment. The hotels selected by HolidayMe were not only comfortable but also conveniently located, making it effortless for me to explore the vibrant surroundings. One of the standout aspects of my journey was the exceptional service provided by the private drivers, Mr. Chacko in Guduri and Mr. Alex in Tiblisi. Their extensive knowledge and amiable nature added an extra layer of depth to my travel experience. It's encounters like these that truly elevate a trip from great to extraordinary. I wholeheartedly recommend HolidayMe to all fellow travelers. Their commitment to crafting seamless and enriching journeys is truly commendable. Thank you, HolidayMe, for creating memories that will last a lifetime.
V Viswalingam Subramanian S
1636 days ago

Georgia 5N4D

A Dreamy Getaway in Georgia My 5N4D trip to Georgia was an absolute dream, thanks to the incredible package I booked. The Tbilisi Park Hotel, nestled in a prime location with easy access to the metro and a variety of international dining options, provided both comfort and convenience. The compact yet cozy accommodations were the perfect retreat after a day of exploration. One of the highlights of my trip was the visits to Bourjami and Vardzia. The suggested 9-hour itinerary had us completely captivated, and in hindsight, I wish we had planned for at least 12 hours to fully savor these enchanting destinations. I'd recommend starting the day by 8:00 am to ensure ample time to soak in the beauty and experience everything these locations have to offer, returning by 8:00 pm. I also received a wonderful tip to plan my visit during the winter season (December to March) for the additional joy of experiencing the stunning snow-covered landscapes. Overall, my excursion to Georgia was an unforgettable experience, and I will cherish the memories for years to come. I am immensely grateful for the seamless arrangements and thoughtful recommendations that made this journey an absolute delight. I cannot wait to plan my next adventure with this exceptional travel service. Warm regards,
M Megha Saraf Chandak
1637 days ago

Ms. Shereen Zaky helped me to plan our…

From the moment I reached out to Ms. Shereen Zaky at Holidayme, I knew I was in good hands. With only a short notice, she effortlessly coordinated an unforgettable trip to Armenia for us. Her dedication and attention to detail were truly remarkable. Ms. Shereen Zaky went above and beyond, meticulously planning every aspect of our journey. She patiently presented us with various itineraries, tailored to our preferences, and readily accommodated all of our requests. Her flexibility and expertise made the entire planning process a breeze. Upon reaching Armenia, we were delighted to find that the hotel she had recommended was situated in a truly picturesque location. The airport transfers, synchronized flawlessly by Holidayme, were punctual, and the personnel exuded warmth and hospitality. It's reassuring to know that there are professionals like Ms. Shereen Zaky and the team at Holidayme, who genuinely care about crafting seamless travel experiences. I can't thank them enough for their exceptional service and commitment to ensuring that every detail of our trip was perfect. Our journey with Holidayme was nothing short of extraordinary, and we are already looking forward to planning our next adventure with them. Thank you, Holidayme, for turning our travel dreams into a splendid reality.
M Mohammed Aashiq
1637 days ago

I had a wonderful time without any…

⭐️⭐️⭐️⭐️⭐️ I recently returned from an unforgettable journey through Paris, Lucerne, Milan, Venice, and Rome, and I can't say enough about the exceptional service provided by Holiday Me. From the moment I booked my trip, their coordinator, Sherin, was attentive and responsive, ensuring that every detail was tailored to perfection. This marked my second adventure with Holiday Me, following a remarkable trip to Armenia, and I can confidently say that each experience only gets better. The hotels selected for our stay were not only comfortable but also perfectly located, allowing us to effortlessly explore each destination. I was especially impressed by the prompt and efficient responses from the team, which made me feel supported and cared for throughout my travels. It's clear that Holiday Me prioritizes customer satisfaction, and their dedication to providing top-notch service truly shines through. My family and I had an incredible time, thanks to Holiday Me, and I'm already looking forward to planning my next adventure with them. I wholeheartedly recommend Holiday Me to anyone seeking a seamless, personalized travel experience. Thank you for the cherished memories!
M madskhan24
1638 days ago

5 Star Malaysia Trip!!!

⭐⭐⭐⭐⭐ I couldn't be happier with my experience booking a trip to Malaysia through HolidayMe. Pranoti, the travel consultant who assisted me, went above and beyond to create a customized package that perfectly suited my family's needs. Her efficiency and attention to detail made the entire booking process a breeze. Thanks to Pranoti's expertise, we were able to enjoy a seamless and pleasant stay in Malaysia. Every tour guide we encountered was not only friendly but also extremely knowledgeable, adding a special touch to our vacation. The affordability of the package was an added bonus, making it a truly unbeatable deal. I am incredibly grateful for Pranoti's outstanding service and the unforgettable memories we were able to create, thanks to her hard work. Without a doubt, I will be turning to HolidayMe and specifically requesting Pranoti for all my future travel arrangements. Thank you for a 5-star experience!
H Harkaran Singh
1658 days ago

Sucheta has done it again !!

I cannot sing enough praises for Sucheta and the incredible travel package she put together for our unforgettable trip to Switzerland. Every detail, from the flights to the hotels, and even the train rides and tours, was meticulously tailored to our preferences. Such personalized attention and flawless execution made our vacation an absolute dream. Working with Sucheta was an absolute delight. Her passion for crafting an extraordinary travel experience was evident in every recommendation and arrangement she made. It felt like we had a personal guide every step of the way, ensuring that we made the most of our time in Switzerland. I am already looking forward to planning our next adventure with Sucheta, confident that she will once again exceed all expectations. If you are seeking a seamless, personalized travel experience, I wholeheartedly recommend reaching out to Sucheta. Thank you for creating memories that will last a lifetime. Warm regards, Harkaran (Sunny)
Y Yara Ali
1663 days ago

Serbia trip

When my partner and I decided to book a trip to Serbia, we were thrilled but also a bit nervous about the logistics. Thankfully, we were connected with an incredible agent, Karim Hafiz, who made the entire experience seamless and unforgettable. From the moment we started planning, Karim was not only cooperative but also incredibly helpful. He took the time to understand our preferences and requests, ensuring that every detail was just as we hoped for. His accuracy and attention to detail gave us the peace of mind we needed before embarking on our adventure. Upon arrival in Serbia, we were delighted to find that the hotel location was perfect, exactly as we had requested. The transport service was equally accurate, and everything unfolded exactly as planned. Thanks to Karim's dedication and the support of Holiday Me, our trip was truly exceptional. I can't express enough gratitude to Holiday Me for curating such a memorable experience for us. And special thanks to Karim Hafiz for going above and beyond to make it all happen. It's clear that he genuinely cares about creating extraordinary experiences for travelers. Thank you for a job well done!

Introduction

Holidayme.com is an online travel company that aims to provide affordable and personalized travel solutions to customers all around the world. Founded in 2014, the website offers a wide range of holiday packages and services, including flights, hotels, activities, and tours, among others. The company prides itself on its easy-to-use platform, secure payment gateway, and efficient customer service.

Pros and Cons

Pros:
  • Holidayme.com offers a vast selection of holiday packages and services, catering to a wide range of travel needs and preferences.
  • The website is user-friendly and easy to navigate, ensuring quick and hassle-free booking experiences for customers.
  • Holidayme.com offers competitive pricing and frequent promotions, enabling customers to save money on their travel expenses.
  • The website has a secure payment gateway, ensuring customers' sensitive information remains protected.
Cons:
  • The website's cancellation policy can be confusing for some customers, resulting in misunderstandings and complications.
  • Holidayme.com does not offer a loyalty program, which may deter customers looking for long-term benefits and discounts.

User Experience

Holidayme.com focuses on providing a seamless and user-friendly experience for its customers. The website has a clean and modern design, making it easy to navigate and find the desired travel packages and services. The search function allows customers to filter results based on various criteria, such as destination, budget, and preferred dates. The booking process is straightforward and requires minimal steps, making it hassle-free for customers. Overall, the website's user experience is excellent, ensuring high customer satisfaction.

Pricing and Value for Money

Holidayme.com offers competitive pricing for its travel packages and services, ensuring customers get the best value for their money. The website frequently features promotions and discounts, providing additional savings opportunities for customers. The company also has a price match guarantee, ensuring customers get the lowest prices possible. Customers can also opt for payment installment options, making it easier to manage their budgets.

Alternatives

Alternative online travel companies similar to Holidayme.com include:
  • Expedia
  • Travelocity
  • MakeMyTrip
  • Cleartrip

Customer Service

Holidayme.com has a dedicated customer service team available 24/7 to assist customers with their travel needs and queries. The company offers various communication channels, including email, phone, and live chat, ensuring customers can reach out to them easily. The customer service team is responsive and knowledgeable, ensuring quick resolutions to any issues customers may face.

Product Quality and Selection

Holidayme.com offers a vast selection of travel packages and services, ensuring customers can find the right fit for their needs and preferences. The company partners with reputable travel providers, ensuring high product quality and customer satisfaction. The website also features detailed descriptions and photos of the travel packages and services, enabling customers to make informed decisions.

Website Usability

Holidayme.com has a clean and modern website design, making it easy to navigate and find the desired information. The website is responsive and works well on various devices, including desktops, tablets, and smartphones. The search function is user-friendly and efficient, providing quick and accurate results. Overall, the website's usability is excellent, ensuring a seamless and positive user experience.

Returns and Exchanges

Holidayme.com's cancellation policy varies depending on the travel package or service booked. Customers are advised to review the cancellation policy before making any bookings. In general, customers can cancel or modify their bookings for a fee or within a specific timeframe, depending on the provider's policy. The company ensures transparent and fair policies, ensuring customer satisfaction.

Promotions and Discounts

Holidayme.com frequently features promotions and discounts on its travel packages and services, providing additional savings opportunities for customers. Customers can sign up for the company's newsletter to receive updates on the latest deals and offers. The website also features a dedicated section for promotions and discounts, making it easy for customers to find current offerings.

Reputation

Holidayme.com has a positive reputation in the online travel industry, with customers praising the company's affordable pricing, diverse selection, and excellent customer service. The company has received various awards and recognitions, including the Arabian Business StartUp Award for Best Online Business in 2016. Trustpilot, a leading review website, rates Holidayme.com as "excellent."

Payment Options

Holidayme.com accepts various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. The website's payment gateway is secure, ensuring customers' sensitive information remains protected.

Loyalty Programs

Holidayme.com does not offer a loyalty program at the moment, which may be a drawback for customers looking for long-term benefits and discounts.

Customer Reviews

Holidayme.com features customer reviews on its website, enabling customers to see real feedback and experiences from other travelers. The company has a high rating on Trustpilot, with customers praising the website's user-friendliness, competitive pricing, and efficient customer service.

Community Involvement

Holidayme.com is actively involved in social responsibility initiatives, supporting various causes such as education, healthcare, and environment. The company has partnered with several charities and non-profit organizations, demonstrating its commitment to giving back to the community.

Shipping and Costs

Holidayme.com does not offer physical products or shipping as it is an online travel company. Customers are advised to review the travel package or service's costs before making any bookings, ensuring transparency and no hidden fees.