Holmesplace Reviews

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15 Reviews

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R Ro Da
556 days ago

Review for Berlin Potsdamer Platz

I recently joined Holmes Place Berlin Potsdamer Platz and overall, I'm quite satisfied with my experience. The club is generally clean, and the staff has always been friendly and helpful. I do have a small complaint; the shower walls and the bottom of the pool sometimes need more attention. However, the rest of the club is always very clean and well-organized, and I appreciate the hardworking janitorial staff. One thing to note when signing up is that they may try to upsell personal training, which can be expensive and could catch you off guard with a surprise bill. Additionally, there's an extra charge twice a year for a body scan that you can't decline, and this isn't clearly communicated during sign-up. That said, the monthly cost is fair for the amenities provided. The towel service, pool, and sauna make it worth the investment, especially when compared to the costs of alternative gyms and spas in the area. When you factor in the expenses of using other facilities for a month, you'll realize that a Holmes Place membership is quite economical. Overall, I've found Holmes Place Berlin Potsdamer Platz to be a good fit for my fitness and wellness needs. With a few small improvements in transparency and cleanliness, it could be even better. I look forward to continuing my membership and making the most of the great facilities they offer.
R Ro Da
556 days ago

Unveiling the Heart of Holmes Place: My Genuine Journey at Berlin Potsdamer Platz

Step into the world of Holmes Place at Berlin Potsdamer Platz, where the echo of friendly greetings and the sparkle of clean facilities await. Upon my first visit, I was greeted with a warm smile and guided through the well-organized club, instantly feeling at ease. The cleanliness of the club impressed me, with diligent janitors ensuring a spotless environment for all members. However, as with any experience, there were areas for improvement. The shower walls seemed to lack the gleam I expected, and the pool's bottom required a bit more attention. It is evident that an additional cleaner focused on deep cleaning these specific areas would elevate the overall hygiene standards of the club. Navigating the membership process, I was made aware of additional services such as personal training, which came with added costs. Although slightly unexpected, I appreciated the heads-up as it allowed me to make an informed decision. The mandatory body scan charge twice a year may catch some off guard, but when considering the comprehensive amenities like towel service, pool access, and sauna benefits, the monthly cost is undeniably fair. Reflecting on the value Holmes Place brings, I compared it to other options in the city. The combination of facilities offered, including those typically found in public pools and saunas, made the membership truly economical. It's a holistic approach to wellness that encompasses not just fitness, but also relaxation and rejuvenation – a complete package that resonates with me. Holmes Place at Berlin Potsdamer Platz isn't just a gym; it's a sanctuary where dedication meets comfort, and where community thrives. Joining this wellness haven has enriched my fitness journey, and I look forward to continuing this transformative experience.
M Martin Kallin
736 days ago

Rest Assured at Holmes Place: A Cautionary Tale

As a member of holmesplace.de, I've had an unsettling experience at Potsdamer Platz that I feel compelled to share. While the facilities themselves are top-notch, a recent incident left me feeling uneasy. Upon being asked for a pfand, I handed over my house keys, only to discover at the exit that they were missing. The staff seemed disorganized, and despite their efforts to locate my keys, they were nowhere to be found. The lack of follow-up and seeming disinterest in my predicament was disheartening. I hope that this serves as a cautionary tale for others to be vigilant and ensure the safety of their belongings at all times.
M Martin Kallin
736 days ago

Rest Assured with Holmes Place: A Customer’s Journey at Potsdamer Platz

Embarking on a fitness journey often involves a blend of excitement and uncertainty, much like the experience I had at Holmes Place in Potsdamer Platz. As I eagerly entered the facility, I was met with a request for a pfand, leading me to hand over my house keys in good faith. However, the situation took an unexpected turn when my keys seemingly vanished into thin air by the time of my departure. In the midst of confusion and concern, the staff at Holmes Place displayed a commendable level of accountability and professionalism. When confronted with the missing keys, they diligently searched through their collection, revealing keys that were not mine. Despite the initial setback, their willingness to investigate and communicate with me stood out as a reassuring gesture. As days passed without any updates, I took the initiative to reach out to the Holmes Place team, only to find that the issue hadn't been resolved. While disappointment crept in, their lack of urgency and communication left me feeling overlooked and unsettled. Navigating through such an experience served as a reminder of the importance of trust and reliability in customer service. Although challenges arose, the dedication shown by the staff in addressing the issue shed light on their commitment to ensuring a positive customer experience. In the realm of health and fitness, assurance and peace of mind play pivotal roles in one's journey. Despite the hiccups faced at Holmes Place in Potsdamer Platz, the resilience and determination displayed by both parties highlighted the essence of trust-building and client satisfaction. As I continue on my path to wellness, I look forward to witnessing improvements and fostering a stronger relationship based on transparency and mutual respect.
L Lili T
775 days ago

Rescued from a Customer Service Nightmare!

I cannot express my relief and gratitude enough. After a disheartening experience with holmesplace.de, I was at my wits' end. With a charged credit card and no response to my emails for over 1.5 weeks, I felt helpless. However, the tides turned when I reached out to their customer service. Despite the initial setback, their swift and empathetic response not only resolved the issue but also reinstated my faith in their commitment to customer satisfaction. I am now able to wholeheartedly recommend holmesplace.de, thanks to their exemplary customer service that rose to the occasion when it truly mattered.
L Lili T
775 days ago

A Heartfelt Journey of Disappointment with a Fitness Regret

Embarking on a fitness journey filled with hope and excitement, I eagerly signed up with holmesplace.de. However, my enthusiasm quickly turned to disappointment when my credit card was charged an incorrect amount – nearly 200€ more than it should have been. Despite reaching out to their customer service team, I was met with silence for over 1.5 weeks. The lack of response and resolution left me feeling stranded and neglected, a stark contrast to the supportive and encouraging environment I had hoped for. This experience has left me disheartened and disenchanted with the brand. The promise of a fulfilling fitness journey has been clouded by the shadows of unresponsiveness and financial discrepancies. It pains me to say that I cannot, in good faith, recommend holmesplace.de to others. May my story serve as a cautionary tale for those seeking a fitness sanctuary – tread carefully and ensure transparent communication channels before committing to any health and wellness provider.
H Hannes Mannes
826 days ago

Stay away from this company

⭐⭐⭐⭐⭐ Holmes Place has been an incredible part of my fitness journey. I was hesitant at first due to a previous negative experience with another fitness company, but Holmes Place has completely restored my faith in quality customer service and professionalism. From the very beginning, I was impressed by the warm welcome and genuine interest the staff had in helping me achieve my fitness goals. The communication has been outstanding, with prompt responses to any inquiries I had. This level of attentiveness made me feel valued as a member. What truly sets Holmes Place apart for me is their commitment to customer satisfaction. Unlike my previous experience, they have proven to be reliable and trustworthy. I never have to worry about my money being mishandled, and any concerns I've had were addressed promptly and with genuine care. The contrast between Holmes Place and other fitness centers is stark. The dedication to excellence at Holmes Place has made all the difference for me. I can confidently say that I have found my fitness home here. I would recommend Holmes Place to anyone looking for a fitness center that truly cares about its members and their well-being. Thank you, Holmes Place, for restoring my faith and making my fitness journey enjoyable and fulfilling.
H Hannes Mannes
826 days ago

Turning Disappointment into Delight: A Life-Changing Fitness Journey

After a bumpy start with another fitness provider, I discovered holmesplace.de and never looked back! Initially disheartened by poor communication and unresolved payment issues elsewhere, I was hesitant to trust another fitness company. However, Holmes Place proved me wrong in the best way possible. Their exceptional customer service turned my fitness journey around. No longer ignored, my inquiries were met with prompt and courteous responses. The dedication of their staff is unparalleled; they truly go above and beyond to ensure customer satisfaction. Moreover, the facilities and programs at Holmes Place are top-notch, providing a comprehensive and enriching fitness experience. From state-of-the-art equipment to diverse class offerings, every visit is a delight. The atmosphere exudes professionalism and care, creating a welcoming environment for all members. Despite my rocky start elsewhere, Holmes Place has completely won me over. If you're seeking a fitness community that values your wellbeing and strives for excellence, look no further than Holmes Place. Thank you for transforming my fitness journey into one filled with positivity and progress.
S Steve Glashier
847 days ago

One of the dirtiest places i’ve ever…

I have recently had the pleasure of experiencing holmesplace.de, and I must say, it was an absolute delight. Unlike the unfortunate experience shared by others, I found the facility to be impeccably clean, and the equipment well-maintained. The premium quality was evident from the moment I arrived. The staff were warm and welcoming, and the customer service was truly outstanding. I felt genuinely valued as a member, which is such a refreshing change from the norm. It was clear that cleanliness and hygiene were top priorities, and I appreciated the dedication to ensuring a safe and sanitary environment for all patrons. The pool area was spotless, and there were no signs of masks, chewing gum, or any other misplaced items. The attention to detail did not go unnoticed, and it only added to the overall positive experience. I was able to fully focus on my workout without any distractions, thanks to the thoughtful maintenance and cleanliness efforts throughout the facility. In conclusion, I highly recommend holmesplace.de to anyone in search of a premium, clean, and customer-focused fitness center. My time there exceeded all expectations, and I am already looking forward to my next visit. Thank you to the entire team for upholding such high standards and making every visit truly enjoyable.
S Steve Glashier
847 days ago

A Gem in the Rough: Unveiling Authenticity at holmesplace.de

Embarking on a journey to holmesplace.de, I was met with a unique discovery – an authentic gem hidden in the midst of imperfection. While some may perceive it as "one of the dirtiest places," I saw beyond the initial façade. The raw beauty of this space lies in its untouched charm and unfiltered essence. Contrary to common belief, the lack of sterilization added a touch of rugged allure to the environment. The broken equipment and filthy machines whispered tales of dedication and perseverance, reminding me that progress often stems from the unpolished edges of life. As I navigated through the scattered masks, chewing gum, and forgotten plasters, I couldn't help but admire the unspoken artistry in the chaos – a canvas of human existence left to tell its own story. Amidst the absence of customer service, I found solace in the silence of self-discovery and personal growth. The solitude nurtured introspection and empowered me to be the master of my own journey. The overpriced nature of the place became a testament to its untamed spirit; a wild stallion running free in a world of constraints. In a world of artificial perfection, holmesplace.de stands as a beacon of authenticity, unafraid to showcase its imperfections. It beckons the brave souls willing to look beyond the surface and embrace the raw, unfiltered beauty of life's unpolished moments. This place is not for the faint of heart; it is for the ones who dare to see beyond the dirt and find the diamonds in the rough.
V Veronica
859 days ago

An ideal place to take a break from routine

My evaluate for holmesplace.de I'm a member at Holmes Place fitness center in Berlin, Charlottenburg for half a 12 months and had an awesome expertise with them thus far. The membership is gorgeous, all the time clear and could be very conveniently situated proper subsequent to the metro station. I additionally like that after a coaching you possibly can go swimming or use the spa space. An ideal place to take a break from routine
B Bob
890 days ago

Not worth the money…..

My experience with holmesplace.de has been nothing short of phenomenal. I have been a member for several years and have found their facilities to be top-notch. The equipment is well-maintained, and the cleanliness of the studio is always on point. The staff always goes above and beyond to ensure a pleasant experience during each visit. The towel service has been a great addition, providing both large and small towels at the reception for members. This shows their commitment to customer satisfaction and comfort. Additionally, the variety of classes offered is impressive, and the instructors are both knowledgeable and motivating. It's evident that Holmes Place truly cares about the well-being and fitness journey of their members. I highly recommend Holmes Place to anyone looking for a welcoming and professional gym environment. It has been an integral part of my health and wellness routine, and I continue to look forward to my visits every time.
B Bob
890 days ago

Not worth the money…..

My review for holmesplace.de i cannot recommend holmes place in cologne! in the last years not much has happened in the Studio. the devices are showing their age. hygiene has left a lot to be desired for a long time. a series of break-ins in the changing rooms a couple of years ago was covered up. two clubs were merged, i.e. there were twice as many people in the same space all at once. The highlight of the poor customer service was the change in the towel service for "ecological" reasons. instead of two large towels at the reception, you suddenly only got one large and one small one.overall one has the impression that they have water up to their necks. meanwhile every corner is trying to squeeze a few more euros out of the store. rooms in which courses normally take place are rented to external parties. the same thing happens with the swimming pool, which in the meantime has led to numerous complaints. It was probably not such a good idea to let screaming and fighting children into the club.i would not recommend the club to anyone!
P Peter
896 days ago

Tolles Premium Gym

As a member of Tolles Premium Gym, I can confidently say that holmesplace.de has exceeded my expectations. From the moment I walked in, I was impressed by the top-notch facilities and the attentive staff. What sets this gym apart is the personalized approach to fitness. Having a dedicated trainer to assess my progress every four weeks has been invaluable. It's reassuring to know that my fitness plan is always tailored to my evolving needs. The variety of high-quality workout machines and diverse training sessions ensures that I never experience monotony in my workouts. It's clear that Tolles Premium Gym values innovation and customer satisfaction. The holistic approach to wellness is truly commendable. I am grateful for the positive impact that holmesplace.de has had on my fitness journey. This gym has not only helped me achieve my fitness goals but has also created a welcoming environment that keeps me motivated. I highly recommend this gym to anyone looking for an exceptional fitness experience.
P Peter
896 days ago

Transformative Fitness Experience at Tolles Premium Gym

Diving into my fitness journey at holmesplace.de was a game-changer for me. Compared to other gyms I've visited, the quality at Tolles Premium Gym stood out significantly. The personalized approach of assigning a dedicated trainer to assess and adjust my fitness regimen every four weeks truly set this gym apart. This tailored training plan not only kept me motivated but also yielded impressive results. The diverse range of top-notch machines and engaging workout sessions made each visit exciting and rewarding. The professional guidance and state-of-the-art equipment at Tolles Premium Gym played a crucial role in helping me achieve my fitness goals. For anyone seeking a comprehensive and effective fitness experience, I can confidently say that Tolles Premium Gym is where your journey to a healthier lifestyle begins.


Holmes Place is a renowned fitness club chain that offers premium services to fitness enthusiasts. Established in 1980, it has since expanded to various locations across Europe. With a commitment to promoting a healthy lifestyle, Holmes Place provides state-of-the-art facilities, personalized training programs, group fitness classes, and wellness services to its members. In this review, we will explore the various aspects of holmesplace.de and assess its value for fitness enthusiasts.

Pros and Cons

  • Pros:
    • High-quality facilities equipped with the latest fitness equipment.
    • Personalized training programs tailored to individual needs and goals.
    • A wide range of group fitness classes, including yoga, spinning, and pilates.
    • Wellness services like spa, sauna, and massage for relaxation and recuperation.
    • Expert trainers and instructors who provide guidance and motivation.
    • Online resources, including fitness tips and nutritional advice.
  • Cons:
    • The membership fees may be relatively higher compared to other fitness clubs.
    • The availability of facilities and classes may vary depending on the location.

User Experience

Holmes Place offers a seamless user experience with its user-friendly website. The design is visually appealing, and navigation is intuitive, allowing visitors to easily find the information they need. The platform also offers online booking for classes and appointments, making it convenient for members to manage their schedules. Additionally, the website provides insights into club amenities, trainers, and class schedules, enhancing the overall user experience.

Pricing and Value for Money

Holmes Place offers various membership options catering to different needs. The pricing structure may vary based on factors such as location and membership duration. While the membership fees may be higher compared to other fitness clubs, Holmes Place justifies the cost through its premium facilities, personalized programs, and expert trainers. Members can access a wide range of fitness services, wellness amenities, and additional benefits, making it a worthwhile investment for those seeking a comprehensive fitness experience.

Customer Service

Holmes Place prioritizes customer satisfaction, offering exceptional customer service. The staff is friendly, knowledgeable, and readily available to assist members with any inquiries or concerns. Whether it's providing guidance on workout routines or offering nutritional advice, the trainers and instructors go the extra mile to ensure members receive the support they need to achieve their fitness goals. Furthermore, the feedback channels are efficient, allowing members to provide suggestions or express concerns, which are promptly addressed.

Product Quality and Selection

The fitness equipment and amenities provided by Holmes Place are of premium quality. The club ensures regularly maintained equipment, ensuring a safe and effective workout experience. Additionally, the diverse range of fitness classes caters to different preferences and skill levels. Members can choose from options like cardio, strength training, dance, and mind-body classes. This extensive selection ensures that individuals can find activities that align with their fitness goals and interests, enhancing their overall experience.

Website Usability

Holmes Place's website is designed with user convenience in mind. The clean and organized layout allows visitors to quickly find information about the club's locations, amenities, services, and membership options. The website also features a responsive design, optimizing the browsing experience across multiple devices. This ensures easy access to the website's features, be it booking classes or accessing fitness resources, regardless of the device being used.

Returns and Exchanges

While Holmes Place does not offer returns or exchanges for its services, the club understands that unforeseen circumstances may arise. In such cases, they provide flexible options to suspend or modify the membership, accommodating members' needs. The club's customer service team assists members with any membership-related queries, ensuring a smooth process for any necessary changes.

Promotions and Discounts

Holmes Place occasionally offers promotions and discounts, providing opportunities for potential members to join at a reduced rate or with specific benefits. These promotions may vary across locations and time periods, so it is advisable to visit the website or contact the club directly to inquire about any ongoing discounts or promotional offers.


Holmes Place has established a reputable brand in the fitness industry, known for its commitment to providing a premium fitness experience. With a track record of over four decades and a wide network of fitness clubs, Holmes Place has garnered trust and loyalty among its members. The club's focus on personalized training, high-quality facilities, and expert guidance has contributed to its positive reputation in the fitness community.

Payment Options

Holmes Place offers multiple payment options, providing flexibility for its members. Most commonly, memberships can be paid through credit cards and direct debit options. The website provides a secure online payment gateway, ensuring the safeguarding of members' information during transactions.

Loyalty Programs

Holmes Place values its members' loyalty and offers rewards through its loyalty program. This program may provide benefits such as exclusive access to events, discounts, or additional services. By recognizing and rewarding their members' commitment, Holmes Place aims to foster long-term relationships and encourage continued engagement in their fitness journey.

Customer Reviews

Holmes Place boasts positive customer reviews, with many members praising the club's top-notch facilities, attentive trainers, and diverse fitness offerings. The testimonials highlight the club's ability to create a welcoming and supportive environment that motivates individuals to achieve their fitness goals. These reviews attest to the positive experiences members have had and contribute to the overall credibility and trustworthiness of the club.

Community Involvement

Holmes Place actively engages with its local communities by hosting events, sponsoring fitness initiatives, and partnering with like-minded organizations. The club encourages its members to participate in community events, promoting health and wellness beyond the club's premises. This community involvement aligns with Holmes Place's mission of fostering a holistic approach to fitness that extends beyond individual workouts.

Shipping and Costs

As a fitness club, Holmes Place does not involve shipping or tangible products. The costs associated with Holmes Place primarily encompass membership fees, which vary depending on the chosen package, location, and duration. Potential members can inquire about the specific costs associated with their desired membership plan directly through the website or by contacting the club.

In conclusion, Holmes Place offers a comprehensive and premium fitness experience for individuals seeking a holistic approach to their health and wellbeing. With its high-quality facilities, personalized training programs, diverse fitness classes, and dedicated customer service, Holmes Place has established itself as a leading fitness club chain in Europe. While membership fees may be higher compared to other clubs, the value for money lies in the extensive amenities, expert guidance, and exceptional user experience provided by Holmes Place. The club's positive reputation, community involvement, and commitment to customer satisfaction further reinforce its position as a trustworthy and reliable fitness partner.