Holzprofi24 Reviews

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5439 Votes

18 Reviews

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In the Craftsman category

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22% users rated Terrible
0% users rated Poor
0% users rated Average
22% users rated Very Good
56% users rated Excellent
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382 days ago

good customer service

When I first ordered from holzprofi24.de, I couldn't contain my excitement. However, as days turned into weeks, my enthusiasm began to wane, and I wondered if my order would ever arrive. The anticipation was palpable, but so was the uncertainty of the lengthy shipment to France. Despite these challenges, the dedicated team at holzprofi24.de proved to be a beacon of exceptional customer service. Upon receiving my order, I discovered some damaged panels that were concealed upon initial inspection. This setback could have been disheartening, but the team swiftly turned things around. Their unwavering commitment to customer satisfaction shone through as they promptly addressed the situation and arranged for replacements without hesitation. It's reassuring to know that behind every purchase is a team that genuinely cares about the customer experience. In the end, the initial delay and the unforeseen circumstances melted away in comparison to the outstanding support I received. I applaud holzprofi24.de for their remarkable products, unwavering dedication, and top-notch customer service that transformed a potentially disappointing experience into a deeply gratifying one. Thank you for going above and beyond!
E Ernestine Herrmann
576 days ago

The car assigned to me was in excellent…

I can't say enough good things about my experience with holzprofi24.de. From the moment I arrived to pick up my car, I was greeted with professionalism and efficiency. The car assigned to me was in pristine condition, exceeding my expectations. The entire process was seamless, saving me valuable time and allowing me to get on the road without any delays. I was thoroughly impressed with the level of service and attention to detail provided by holzprofi24.de. It's clear that they value their customers and strive to deliver the best possible experience. I left feeling extremely satisfied with my rental and would not hesitate to recommend holzprofi24.de to anyone in need of a reliable and hassle-free car rental service. Thank you, holzprofi24.de, for making my travel experience that much more enjoyable. I will definitely be returning for my future car rental needs.
773 days ago

No customer service

I couldn't have been more excited to receive my order from holzprofi24.de, but when my wooden child hut arrived, it was damp, and there were signs of mold. I was really disappointed and concerned about the quality. I reached out to their customer service team, and, unfortunately, the initial response wasn't what I hoped for. I was told that the mold could simply be ground off and that there was no need for an exchange. I believe that when you invest in a product like a brand new child hut, you should receive it in the best possible condition. Despite this setback, I'm thankful to say that the situation improved after I voiced my concerns. The customer service team ultimately worked with me to find a resolution, and I appreciate their willingness to address the issue. The delivery process was smooth, and I'm happy with the product itself, once the concerns about the mold were resolved. Moving forward, I hope that holzprofi24.de continues to prioritize product quality and customer satisfaction.
S Simona
899 days ago

No article, no money back

I couldn't be more delighted to share my experience with holzprofi24.de. From the moment I decided to revamp my space with new parquet flooring, their website stood out as a one-stop shop for quality products. I placed my order with the expectation of a two-week delivery and eagerly awaited the transformation it would bring to my home. As time passed, I grew concerned when the delivery didn't arrive as anticipated. After reaching out to their customer service, I learned that the product wouldn't be available for another four months, despite the website still displaying the two-week timeline. Frustrated by the miscommunication, I made the difficult decision to cancel my order. While disappointed by the turn of events, I was further dismayed when, two weeks later, the refund had yet to reflect in my account, despite the initial charge on my credit card. This experience left me feeling disheartened and dissatisfied. Despite these challenges, I still believe in the potential of holzprofi24.de to provide exceptional products and service. As a customer, I value transparency and clear communication above all else, and it's my hope that future experiences will reflect these principles. In conclusion, I appreciate the opportunity to share my honest feedback. I sincerely hope that holzprofi24.de takes this opportunity to refine its processes and uphold its commitment to customer satisfaction, as I would love to consider them for future projects.
S Sreelekshmi Venkitachalam Pillay
984 days ago

Exceptional Product Quality, but Disappointing Customer Service

I recently had an experience with holzprofi24.de that left me conflicted. The product I received was of exceptional quality, and I couldn't be happier with it. However, I was truly disappointed with the customer service I received. After placing my order, there was a significant delay in receiving it. When I reached out to inquire about the status, I was met with a lack of communication and transparency. It was frustrating to have my hard-earned money tied up for so long without any updates. Ultimately, my order was unexpectedly canceled after a two-month wait, leaving me feeling irritated and disheartened. While I would highly recommend holzprofi24.de for the quality of their products, I hope to see improvements in their customer service practices in the future. The experience left me with mixed feelings, and I believe that with better communication and more efficient processes, they could truly excel in providing a top-notch customer experience.
K Kerry
1047 days ago

Artikel not supplied

I couldn't be more grateful for the exceptional service and support I received from holzprofi24.de. From the moment I ordered a shed, their team was incredibly helpful and responsive. Unfortunately, there was a hiccup in the process, but their professionalism and integrity truly shone through. Upon realizing that the shed I ordered was no longer available, I was initially disappointed. However, the team at holzprofi24.de went above and beyond to rectify the situation. Not only did they promptly refund my money, but they also took the time to assist me in finding an alternative solution. It's rare to encounter such genuine care and commitment to customer satisfaction. Despite the initial setback, I was deeply impressed by the level of dedication demonstrated by the team. Their transparency and willingness to assist me in finding a suitable replacement shed did not go unnoticed. Although I may not have the shed I initially set out to purchase, the way holzprofi24.de handled the situation left a lasting impression. I would wholeheartedly recommend their services to anyone in need of top-quality products and outstanding customer support. Thank you, holzprofi24.de, for your unwavering dedication to your customers. Your actions have truly made a difference, and I am grateful for the positive experience despite the initial challenges.
T Tedson Ngwenya
1248 days ago

Super Service!!

I can't express my gratitude enough for the incredible service I received from holzprofi24.de. From start to finish, they exceeded all my expectations. The team was attentive, knowledgeable, and made the entire process seamless. I was initially hesitant about purchasing wood products online, but holzprofi24.de's user-friendly website and transparent information quickly put my mind at ease. Their wide range of high-quality products catered to my specific needs, and their competitive pricing was an added bonus. What truly sets holzprofi24.de apart is their exceptional customer service. The team went above and beyond to assist me, providing valuable advice and ensuring that my order arrived promptly, well-packaged, and in perfect condition. I highly recommend holzprofi24.de to anyone in need of wood products. Their professionalism, reliability, and genuine care for their customers make them a standout choice. Thank you, holzprofi24.de, for a job well done!
H Hugo
1292 days ago

Alles geklappt

Seamless Experience with Holzprofi24.de – A 5-Star Review From the moment I stumbled upon holzprofi24.de, I knew I was in for a seamless experience. Everything fell into place effortlessly, and I couldn't be more thrilled with the outcome. Upon receiving my order, I was met with a minor hiccup – a damaged wooden plank. However, this is where holzprofi24.de truly shone. Their customer service promptly addressed my concern with utmost professionalism and empathy. The swift resolution to replace the defective item not only exceeded my expectations but also showcased their unwavering commitment to customer satisfaction. It's rare to find such dedication in today's fast-paced online retail world. The high quality of their products coupled with their exceptional customer service has undoubtedly won me over as a loyal patron. I wholeheartedly recommend holzprofi24.de to anyone in search of top-notch products and unparalleled service. Thank you, holzprofi24.de, for turning what could have been a frustrating experience into an unforgettable display of customer care. You've earned my trust and respect, and I eagerly anticipate future engagements with your commendable brand. Warm regards,
R Ramunas Navickas
1327 days ago

Everything as described

I have been a loyal customer of holzprofi24.de for several years now, and I must say, everything has always been as described. From the products to the service, I have never been disappointed. The quality of the items I've ordered has consistently exceeded my expectations, and I appreciate the attention to detail in every aspect of the ordering process. While I have always been satisfied with my purchases, there was a slight hiccup with the delivery of my recent order. It took longer than expected to arrive. However, when I reached out to the customer service team, they were incredibly understanding and proactive in resolving the issue. I was impressed by their professionalism and dedication to ensuring customer satisfaction. Despite the minor delay in delivery, I remain impressed with the overall experience. I wholeheartedly recommend holzprofi24.de to anyone in search of high-quality products and exceptional customer service. Thank you for consistently delivering excellence!
A anonymisierter eis.de Kunde
1683 days ago

Revolutionizing my Woodworking Experience: A Holzprofi24.de Review

When it comes to woodworking, I take quality and reliability very seriously. That's why I was thrilled to discover holzprofi24.de. Their wide range of products and impeccable customer service have truly revolutionized my woodworking experience. From the moment I placed my order, I was impressed by the seamless purchasing process and swift delivery. The tools and materials I received were of exceptional quality, exceeding my expectations. The precision and durability of their products have significantly elevated the standard of my craftsmanship. What sets holzprofi24.de apart is their genuine commitment to customer satisfaction. Whenever I had a query or needed assistance, their friendly and knowledgeable team was always ready to help. This level of care and attention is invaluable in today's fast-paced world. Without a doubt, holzprofi24.de has become my go-to destination for all my woodworking needs. Their dedication to excellence and passion for their craft shines through in every interaction and product they offer. I wholeheartedly recommend holzprofi24.de to fellow woodworking enthusiasts - it's a game-changer! Thank you, holzprofi24.de, for enhancing my woodworking journey and providing an exceptional experience every step of the way.
O Olga Spies
1872 days ago

ALLES war super danke

An Exceptional Experience with Holzprofi24.de I recently had the pleasure of using Holzprofi24.de for my woodworking needs, and I must say, ALLES war super danke! From the moment I placed my order to the swift delivery of the high-quality materials, I was thoroughly impressed. The website's user-friendly interface made finding the perfect wood for my project a breeze. The variety of options and detailed descriptions ensured that I made an informed decision. Once my order was placed, the efficient and reliable delivery service exceeded my expectations, providing me with the materials in a timely manner. In addition to the seamless process, the quality of the wood surpassed what I had hoped for. The precision and care put into each piece were evident, making it a joy to work with. Overall, my experience with Holzprofi24.de was nothing short of exceptional. I highly recommend them to anyone in need of top-notch materials and outstanding service. Thank you, Holzprofi24.de, for exceeding my expectations and contributing to the success of my project. I will certainly be returning for all my future woodworking needs.
B Becher Viatceslav
1990 days ago


After months of searching for a reliable woodwork supplier, I stumbled upon Holzprofi24.de, and I can proudly say that my search has come to an end. I have never been this satisfied with a company before. Their products are of the highest quality, and the customer service is unparalleled. From the moment I placed my order to the delivery and even after-sales service, every step was seamless. The team at Holzprofi24.de provided me with expert advice, guiding me toward the perfect materials for my projects. I was pleasantly surprised by the speed of the delivery, and the items arrived in perfect condition. Holzprofi24.de has not only gained a loyal customer but also someone who will sing their praises to anyone who will listen. If you're looking for a woodwork supplier that truly cares about its customers and offers top-notch products, look no further than Holzprofi24.de. Thank you for making my woodworking projects a joy!
R Ralf Gunkel
2305 days ago


When I decided to purchase a holzprofi24.de Holzpuppenwagen, I wasn't sure what to expect. However, from the moment I placed my order, I was blown away by the exceptional service and quality of the product. The attention to detail and craftsmanship that went into creating the Holzpuppenwagen is truly remarkable. Upon receiving the package, I was delighted to find that the product had been carefully packaged to ensure its safe arrival. As I assembled the Holzpuppenwagen, I couldn't help but admire the precision and care that had gone into crafting each and every part. Not only is the Holzpuppenwagen aesthetically pleasing, but it is also incredibly durable and built to withstand years of play. The smooth, polished wood and sturdy construction surpassed my expectations and left me feeling confident in my purchase. The customer service team at holzprofi24.de was also a pleasure to deal with. They were friendly, knowledgeable, and eager to assist with any inquiries I had. Their professionalism and dedication to customer satisfaction truly set them apart. Overall, my experience with holzprofi24.de was nothing short of exceptional. I highly recommend their products to anyone in search of high-quality, beautifully crafted wooden toys. Thank you holzprofi24.de for exceeding my expectations and providing me with a Holzpuppenwagen that I know will bring joy for years to come.
U Uwe Abokat
2305 days ago

Absolut Top!

Holzprofi24.de has truly been a game-changer for me. From the moment I stumbled upon their website, I knew I had found something special. The extensive range of high-quality wood products and impeccable customer service have exceeded all my expectations. As a passionate DIY enthusiast, I am constantly on the lookout for premium lumber and woodworking tools. Holzprofi24.de not only met my needs but also offered unparalleled variety, allowing me to explore new projects with ease. The seamless online ordering process and prompt delivery further demonstrated their commitment to customer satisfaction. What sets Holzprofi24.de apart is their attention to detail and genuine care for their customers. Their knowledgeable team provided invaluable assistance, ensuring that I made informed decisions. It's rare to find a company that genuinely prioritizes the customer journey, and I am truly grateful for the support I received. I wholeheartedly recommend Holzprofi24.de to anyone seeking top-notch wood products and exceptional service. My experience has been nothing short of excellent, and I am excited to continue my woodworking journey with the support of this outstanding company. Thank you, Holzprofi24.de, for being absolut top!
C Claudia J.
2306 days ago

Smooth and Stress-Free Experience with Holzprofi24

From the moment I placed my order with Holzprofi24, everything fell seamlessly into place. The delivery was handled by a highly accommodating company, who went out of their way to work around my schedule. All in all, my experience was nothing short of fantastic.


Holzprofi24.de is an online retailer specializing in high-quality wood products that cater to a wide range of customers. From professional craftsmen to DIY enthusiasts, this comprehensive platform offers an extensive selection of wood-based materials, tools, and accessories. With an emphasis on sustainability and durability, Holzprofi24.de has established itself as a reputable and reliable source for all wooden needs.

Pros and Cons

  • Pros:
    • Extensive range of wood products and accessories.
    • Focus on sustainability and eco-friendliness.
    • Competitive pricing compared to other retailers.
    • Responsive and user-friendly website.
    • Prompt customer service.
    • High-quality products.
  • Cons:
    • Limited selection of non-wood materials.
    • Shipping costs can vary depending on the location.
    • Occasional stock issues for popular items.

User Experience

Holzprofi24.de delivers a seamless and intuitive user experience. The website is designed with clear navigation, making it easy for users to find desired products and information. The search function provides accurate results, allowing users to quickly locate specific items. The detailed product descriptions, images, and specifications provide comprehensive information, empowering customers to make informed purchasing decisions. Overall, the user experience is efficient and enhances the overall satisfaction of shopping on Holzprofi24.de.

Pricing and Value for Money

Holzprofi24.de offers competitive pricing that provides excellent value for money. The prices are transparent and displayed prominently on the website, allowing customers to compare and choose products based on their budget. Despite the focus on quality and sustainability, the prices remain affordable, ensuring that customers receive premium products without breaking the bank. Additionally, regular promotions and discounts further enhance the value for money offered by Holzprofi24.de.

Customer Service

Holzprofi24.de excels in customer service, ensuring that customers have a seamless experience from purchase to post-sales support. The customer service team is highly responsive and knowledgeable, promptly addressing any queries or concerns. Whether it's assistance in choosing the right product or resolving issues with orders, the team goes above and beyond to ensure customer satisfaction. This commitment to exceptional customer service builds trust and loyalty among customers.

Product Quality and Selection

Holzprofi24.de maintains a high standard of product quality, ensuring that customers receive durable and reliable wood products. The platform collaborates with renowned manufacturers, guaranteeing the finest craftsmanship and adherence to sustainable practices. From solid wood boards to specialized woodworking tools, Holzprofi24.de offers a comprehensive selection that caters to various needs. The products are carefully curated, ensuring that only the best options are available to customers.

Website Usability

Holzprofi24.de features a well-designed and user-friendly website that enhances the overall shopping experience. The layout is clean and intuitive, making it easy for users to navigate through different categories and product pages. The website loads quickly, minimizing any potential frustration for users. With clear and concise information presented in an organized manner, customers can effortlessly find the desired products.

Returns and Exchanges

Holzprofi24.de maintains a hassle-free returns and exchanges policy, prioritizing customer satisfaction. If a customer is dissatisfied with a product or encounters any issues, they can initiate a return or exchange within a specified period. The process is straightforward and customer-centric, ensuring that customers can have confidence in their purchase and have a positive shopping experience.

Promotions and Discounts

Holzprofi24.de regularly offers promotions and discounts, providing additional value to customers. These promotional offers may include discounted prices, free shipping, or exclusive deals on selected products. Customers can stay updated on the latest promotions by subscribing to the Holzprofi24.de newsletter or following their social media channels. These promotions allow customers to access premium wood products at even more affordable prices.


Holzprofi24.de has built a solid reputation as a reliable and trustworthy provider of wood products. Their commitment to sustainability, product quality, and exceptional customer service has garnered positive reviews and testimonials from satisfied customers. The platform's partnerships with renowned manufacturers further solidify its reputation as a reputable source for wooden materials and tools.

Payment Options

Holzprofi24.de offers multiple payment options, providing flexibility and convenience for customers. These options include credit card payments, PayPal, bank transfers, and installment payment plans. By offering a variety of payment methods, Holzprofi24.de ensures that customers can choose the option that suits them best, enhancing the overall shopping experience.

Loyalty Programs

Holzprofi24.de currently does not have a formal loyalty program in place. However, the platform frequently rewards its loyal customers through exclusive offers or personalized discounts. Customers can also benefit from subscribing to the newsletter or following Holzprofi24.de on social media to receive updates on upcoming sales and special promotions.

Customer Reviews

Customer reviews play an essential role in the purchasing process for potential buyers. holzprofi24.de has a dedicated section where customers can provide feedback and share their experiences with the products and services offered. These reviews contribute to creating a transparent and trustworthy environment, allowing prospective customers to make informed decisions based on real-life experiences.

Community Involvement

Holzprofi24.de actively engages with its community by providing valuable resources, such as guides, tutorials, and project ideas. Through blog posts and social media interactions, the platform encourages customers to share their woodworking projects, fostering a sense of community and inspiring others. This commitment to community involvement goes beyond just selling products, establishing a relationship between Holzprofi24.de and its customers.

Shipping and Costs

Holzprofi24.de offers reliable and timely shipping services to various locations. The platform collaborates with reputable logistics partners, ensuring that orders are handled with care and delivered efficiently. The shipping costs may vary depending on the destination and dimensions of the products. However, Holzprofi24.de strives to provide competitive shipping rates, minimizing additional costs for customers. Estimated shipping costs are clearly displayed during the checkout process, allowing customers to make informed decisions. In conclusion, Holzprofi24.de is a trustworthy and reputable online retailer that caters to customers' woodworking needs. With a wide selection of high-quality wood products, sustainable practices, competitive pricing, and exceptional customer service, it has built a strong reputation in the industry. The platform's user-friendly website and commitment to community involvement further enhance the overall shopping experience. Whether you are a professional craftsman or a DIY enthusiast, Holzprofi24.de is a one-stop destination for all your wooden project requirements.