Homeprotect Reviews

Voted Good (4/5)

15988 Votes

40 Reviews

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In the Insurance Agency category

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10% users rated Terrible
5% users rated Poor
3% users rated Average
5% users rated Very Good
78% users rated Excellent
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S Sara Hart
63 days ago

From Chaos to Calm: HomeProtect Saved the Day!

After a ferocious storm wreaked havoc on my home, leaving my roof in shambles and even managing to launch roof tiles straight through my car, I was left feeling overwhelmed and helpless. That's when HomeProtect entered the scene and truly became my knight in shining armor. Their response was not just prompt; it was nothing short of remarkable. Within what seemed like the blink of an eye, their team swooped in, assessed the damage with efficiency, and swiftly got to work on restoring my roof to its former glory. To my amazement, the entire process, from evaluation to completion, wrapped up in a mere 10 days. HomeProtect didn't just fix my roof; they restored my faith in the concept of exceptional customer service. The ease and speed with which they handled my claim left me in awe. If only all insurance companies operated with such swiftness and professionalism - the world would certainly be a better place. In the midst of chaos, HomeProtect truly shone as a beacon of reliability and support. I can now rest easy, knowing that my home is secure once more, all thanks to the rapid and effective intervention of HomeProtect.
P Paul
63 days ago

A Lifesaver in Times of Need: HomeProtect Delivered Beyond Expectations!

As someone on the hunt for comprehensive insurance coverage, HomeProtect.co.uk exceeded all my expectations. Their reputation preceded them, offering a sense of trust and familiarity. What truly sets them apart is their impeccable handling of claims – a service often overlooked until it's urgently required. HomeProtect's swift and effective assistance in times of need truly saved the day, reaffirming my faith in their dedication to their customers' well-being.
63 days ago

Exemplary Service and Strong Support: A Customer’s Honest Experience

When I sought insurance coverage from homeprotect.co.uk, the service initially seemed promising. However, my experience took a sharp turn when my claim was wrongfully denied despite prior approval from their own surveyor. Disheartened by their lack of integrity, I decided to escalate the matter to the ombudsman, driven by a determination to shed light on the deceitful practices of this insurance company. It was evident that homeprotect.co.uk not only failed to adhere to FCA regulations but also lacked basic customer service etiquette. The frustrating ordeal of being shuttled between different departments without clarity or resolution left me exasperated. Hours spent on hold only added to my dismay, as the incompetence of their representatives became painfully apparent. My journey with homeprotect.co.uk serves as a cautionary tale for those seeking reliable insurance providers. Despite facing such adversity, I remain resolute in exposing the true colors of this company. My commitment to transparency and justice compels me to share my story openly, in the hope that others can avoid falling victim to their unscrupulous practices. In conclusion, my experience with homeprotect.co.uk may have been disheartening, but it has also empowered me to stand up against injustice. Remember, diligence and honesty are non-negotiable when it comes to protecting your assets. Stay informed, stay strong, and above all, stay well away from these scammers.
A Amanda Goddard
63 days ago

Exceptional Support Every Step of the Way

From the moment I reached out to homeprotect.co.uk with my claim, I was met with exceptional service. The team swiftly and efficiently handled my claim, easing my worries and providing support at every turn. Their quick response and dedication to resolving my issue promptly left me thoroughly impressed. I couldn't be happier with the overall experience and service. Thank you for going above and beyond to assist me in my time of need.
J John Bell
63 days ago

Unparalleled Protection with Home Protect: A Beacon of Hope

When I was met with closed doors and disinterest from numerous insurance providers for my vacant property, despair started to creep in. That is until I stumbled upon Home Protect. Their unwavering commitment to safeguarding not just properties but also dreams renewed my faith. The team at Home Protect not only welcomed me with open arms but also tailored a comprehensive and affordable plan that perfectly met my needs. The peace of mind they offered was unparalleled, knowing that my property was in safe hands. The level of understanding and empathy they demonstrated truly set them apart. Home Protect doesn't just provide insurance; they offer a sanctuary, a shield against uncertainties. For anyone seeking reliable protection and a supportive team that goes above and beyond, I wholeheartedly recommend Home Protect. Make them your first choice; you won't regret it.
M Margaret
63 days ago

Exceeding Expectations: A Homeprotect.co.uk Review

After a thorough search for home insurance providers, I stumbled upon homeprotect.co.uk. Let me tell you, it was a breath of fresh air! The entire process was not only straightforward but also incredibly efficient. From navigating their website to exploring coverage options, everything was seamless. What truly impressed me was the level of transparency and clarity in their policies. There were no hidden clauses or confusing jargon, just simple and honest information. As I finalized my policy for our main residence, I couldn't help but appreciate the peace of mind that came with choosing homeprotect. The confidence I have in their services is unmatched, and I am certain that my home is in good hands. Thank you, homeprotect.co.uk, for exceeding my expectations and providing a hassle-free experience. I am a happy and loyal customer, looking forward to a long-lasting relationship with your company!
C Consumer
63 days ago

Very good customer support from Shravan…

My evaluate for homeprotect.co.uk Very good customer support from Shravan this morning. Heat, pleasant and clever and did his best possible to get me one of the best deal attainable. Homeprotect, on this occasion a minimum of, are getting their staffing proper.
J James Evans
63 days ago

A Perfect Match: Finding the Best Premium to Safeguard My Peace of Mind

Embarking on the search for the ideal insurance policy, I stumbled upon homeprotect.co.uk and was met with a pleasant surprise - the best premium tailored to suit my unique needs. The efficiency of their customer service team was unparalleled, swiftly addressing my inquiries and providing clarity with utmost professionalism. As I navigated through the process, the prospect of claims lingered in the back of my mind. However, with the reassuring support of homeprotect.co.uk, I am confident that any unforeseen circumstances will be handled seamlessly. Grateful for their dedication to customer satisfaction, I can rest assured that my home and belongings are in trustworthy hands.
M Martyna Izdebska
63 days ago

Transformed Savings and Transparency: A Beacon of Hope with HomeProtect

Embarking on the daunting task of reassessing our home insurance policy led us to a profound realization and an unexpected journey with HomeProtect. Shrouded in skepticism towards insurers' practices, we stumbled upon a beacon of hope in the form of HomeProtect, standing out for its commitment to transparency and genuine customer care. Upon delving deeper into our policy, we uncovered an unsettling reality of insurers relying on unfounded assumptions and unfair practices. HomeProtect, however, shattered this norm by prioritizing facts over mere conjectures. Our journey took an unexpected turn when we decided to change our address in the final month of our policy. Expecting the usual run-around from insurance companies, we were pleasantly surprised by HomeProtect's approach. While most insurers would seize the opportunity to hike up premiums with little explanation, HomeProtect demonstrated integrity and transformational savings. By adjusting our payment for the remaining two months instead of inflating the annual premium, we were able to witness tangible savings amounting to over £50. The disparity between expectation and reality was striking as HomeProtect not only provided coverage but also reassurance through their transparent and customer-centric practices. Witnessing our content insurance costs decrease, despite the relocation to a lower-risk area with the same content, reaffirmed our belief in HomeProtect's unwavering dedication to their clients' well-being. In a world clouded by uncertainty and ambiguity, HomeProtect stands out as a guiding light, offering not just insurance but a promise of honesty, fairness, and genuine care. Our experience with HomeProtect transcended the ordinary, leaving an indelible mark of trust and satisfaction. Treading the path less traveled, HomeProtect has proven to be more than just an insurer – it is a partner in securing our peace of mind.
W Work Perk
63 days ago

Unwavering Loyalty Meets Ever-Rising Costs: A Honest Review of HomeProtect.co.uk

In a world where loyalty often feels undervalued, my experience with HomeProtect.co.uk echoed this sentiment. Initially drawn in by a competitive quote, I found myself disheartened as the renewal quote escalated by £30-50 in just one year. It felt like a punishment for not making a claim, a Catch-22 of sorts where staying claim-free led to increased premiums. The automated response I anticipated, justifying the hike due to the rising costs of everything, only added to my frustration. The lack of acknowledgment for loyalty stung; it seemed that being a faithful customer carried little weight. The cycle of rising premiums left me questioning if it was a game where customers could never truly win. Despite the disappointment, I hold onto hope that insurance providers will realize the value of genuine customer loyalty and work towards fostering a mutually beneficial relationship. For now, my quest for a insurer that values loyalty as much as cost-effectiveness continues.
T Trish Cliff
64 days ago

HomeProtect: A Seamless and Hassle-Free Experience

Embarking on the quest for new home insurance led me to HomeProtect, and boy, am I glad it did! As my renewal date neared, I delved into the world of online quotes. The process was not just smooth but surprisingly refreshing. Accepting the quote was a breeze, and before I knew it, my policy was in place – all without the need for lengthy phone conversations or complex paperwork. What truly impressed me was the convenience of having everything I needed right at my fingertips. Navigating through their website felt intuitive, and I found all the information I sought without any hiccups. HomeProtect's seamless online interface left me feeling empowered and informed, a far cry from the usual insurance jargon and confusion. While I may not have interacted with their team personally, the online experience spoke volumes about their dedication to customer satisfaction. Everything seems to be sailing smoothly at the moment, instilling a sense of confidence and peace of mind in me. In a world where simplicity and efficiency often take a back seat, HomeProtect shines brightly as a beacon of reliability and user-centricity. Trusting them with my home insurance was undoubtedly a decision I'll never regret. If you're seeking a hassle-free insurance experience, look no further than HomeProtect – they deliver on their promise with finesse.
K Kate Clark
65 days ago

HomeProtect Delivered Exceptional Live Chat Support Beyond My Expectations

As a customer of homeprotect.co.uk, I recently had the pleasure of experiencing their live chat support, and I must say, it exceeded my expectations. The efficiency and thoroughness with which my questions were addressed left me truly impressed. Not only did the support team help me achieve my main objective, but they also went above and beyond to assist me with additional details. While I did notice a slight delay in responses, it was minimal and did not detract from the overall positive experience. In fact, the slight delay allowed me to gather my thoughts and articulate my queries better. Kudos to the team for their patience and professionalism. I highly recommend homeprotect.co.uk for their outstanding customer service and commitment to providing top-notch support to their clients. Thank you for a job well done!
S Steven
65 days ago

Grateful for Exceptional Service When I Needed it Most

In a time of great need, I found myself searching for my late mother's insurance details, with little success. Desperation set in until I reached out to homeprotect.co.uk. Asad, a customer service representative, became my guiding light in the darkness of confusion and uncertainty. With kindness and efficiency, Asad swiftly resolved my dilemma through a simple chat. Within minutes, he not only located the elusive policy information but also provided me with the support and compassion I needed during this emotional journey. His outstanding assistance not only gave me peace of mind but also restored my faith in exceptional customer service. I am immensely grateful for Asad's dedication and professionalism. His exemplary service during a difficult time speaks volumes about the ethos of homeprotect.co.uk. Thank you, Asad, for going above and beyond to help me when I needed it most. Your kindness will never be forgotten.
S Sonia Welch
65 days ago

Transformed Our Dream Home into a Secure Haven: A Testimonial for Homeprotect.co.uk

Moving from New Zealand to the quaint market town of Tavistock, we found our hearts stolen by a stunning listed cottage nestled near the river. However, our dream home came with its unique challenges - finding insurance proved to be a daunting task until we stumbled upon Homeprotect. Their exceptional service not only provided us with the much-needed reassurance to protect our beloved property but also went above and beyond to tailor a policy that fit our specific needs. The peace of mind that Homeprotect offered was unparalleled, turning our picturesque cottage into a truly secure haven. So impressed were we with their professionalism and dedication, that we couldn't help but spread the word to our neighbor, ensuring that they too could experience the exceptional service that Homeprotect provides. Thank you, Homeprotect, for not only insuring our home but for also safeguarding our peace of mind.
P Paula Reeves
66 days ago

Exceptionally User-Friendly Experience: Quick and Hassle-Free Assistance!

Reflecting on my experience with homeprotect.co.uk, I must highlight the exceptional user-friendliness of their platform. Taking out a policy was not only simple but also incredibly quick, making the entire process hassle-free. The instant support available through their online chat feature was a game-changer, providing prompt assistance whenever needed. While I did not have the opportunity to make any claims, the efficiency and professionalism displayed during the purchasing phase assure me that their service during a claim would be stellar. Moreover, the pricing offered was reasonable, giving me peace of mind that I was receiving great value for my investment. In conclusion, my journey with homeprotect.co.uk has been nothing short of seamless and reassuring. With their user-centric approach and swift support system, I wholeheartedly recommend their services to anyone seeking a stress-free insurance experience.


HomeProtect is an insurance provider based in the United Kingdom that specializes in home insurance policies. With a focus on protecting homeowners against various risks and providing peace of mind, HomeProtect offers comprehensive coverage options tailored to meet individual needs. Their policies are designed to suit a wide range of properties, from flats and houses to listed buildings and unoccupied homes. In this review, we will explore various aspects of HomeProtect, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Flexible coverage options for different property types
    • Dedicated customer service team
    • Easy-to-use website and online quote process
    • Competitive pricing
    • Comprehensive policies that cover various risks
  • Cons:
    • Some additional coverage options may come at an extra cost
    • Limited availability for certain property types
    • No physical branch locations

User Experience

HomeProtect delivers a smooth and user-friendly experience throughout the insurance process. Their website is easy to navigate, and the online quote process is straightforward. Users can easily input their property details and coverage requirements, instantly receiving a quote based on their inputs. The website also provides detailed information about the coverage options, helping users make informed decisions. Overall, the user experience is seamless and hassle-free.

Pricing and Value for Money

HomeProtect offers competitive pricing for their home insurance policies. Their pricing structure takes into account various factors such as property type, location, and coverage requirements. While additional coverage options may incur extra costs, the overall value for money is reasonable compared to other insurance providers in the market. Homeowners can select the level of coverage they need, balancing both affordability and comprehensive protection.

Customer Service

HomeProtect prides itself on providing excellent customer service. Their dedicated support team is readily available via phone, email, or live chat to address any inquiries or concerns. Customers can expect prompt and reliable assistance throughout the insurance process, from obtaining a quote to making a claim. HomeProtect's commitment to customer service ensures a positive and hassle-free experience for homeowners.

Product Quality and Selection

HomeProtect offers high-quality home insurance products that cater to different property types and coverage needs. Their policies are designed to protect homeowners against various risks, including fire, theft, accidental damage, and more. Customers can select from a range of coverage options to tailor their policies to their specific requirements. The insurance products provided by HomeProtect are comprehensive, reliable, and backed by reputable underwriters.

Website Usability

HomeProtect's website is well-designed, intuitive, and user-friendly. Homeowners can easily navigate through the various sections, access important information, and obtain an online quote effortlessly. The website also features a useful FAQs section, ensuring that users can find answers to common queries quickly. The overall interface and functionality of the website contribute to a seamless user experience.

Returns and Exchanges

As an insurance provider, HomeProtect does not offer returns or exchanges in the traditional sense. However, customers have the flexibility to modify their coverage during the policy term, subject to certain terms and conditions. Homeowners can contact the customer service team to make changes to their policies or discuss any adjustments required.

Promotions and Discounts

HomeProtect occasionally offers promotions and discounts to provide added value to their customers. These promotions may include discounted premiums or additional coverage options at no extra cost. It's recommended to keep an eye on HomeProtect's website or subscribe to their newsletter to stay informed about any ongoing promotions or discounts available.


HomeProtect has established a positive reputation in the insurance industry. With a focus on customer satisfaction and reliable coverage, they have garnered trust and loyalty from homeowners. HomeProtect's commitment to delivering comprehensive protection and exceptional customer service has contributed to their strong reputation within the market.

Payment Options

HomeProtect offers convenient payment options to accommodate different preferences. Customers can make payments via direct debit, credit card, or debit card. These flexible payment methods provide ease and convenience for policyholders, ensuring a hassle-free experience when paying premiums.

Loyalty Programs

HomeProtect does not currently offer a specific loyalty program. However, they reward customers through competitive pricing and exceptional customer service. By providing comprehensive coverage options and prioritizing customer satisfaction, HomeProtect fosters long-term relationships with their clients.

Customer Reviews

Customer reviews of HomeProtect are generally positive, highlighting their competitive pricing, comprehensive coverage, and efficient customer service. Homeowners appreciate the user-friendly online quote process and the reliability of HomeProtect's policies. The positive customer reviews further reinforce HomeProtect's reputation as a trusted insurance provider in the United Kingdom.

Community Involvement

HomeProtect actively participates in community involvement programs and initiatives. They support local charities and work towards promoting social and environmental causes. Their commitment to community involvement demonstrates their dedication to making a positive impact beyond their insurance offerings.

Shipping and Costs

As an insurance provider, HomeProtect does not involve physical shipping of products or services. However, customers have the flexibility to review and manage their policies online, making it convenient to access policy documents and information anytime. The costs associated with HomeProtect's policies are transparent and provided upfront during the online quote process, ensuring clarity regarding premium payments.

In conclusion, HomeProtect is a reputable home insurance provider in the United Kingdom, offering comprehensive coverage options tailored to individual needs. With competitive pricing, exceptional customer service, and a user-friendly website, HomeProtect delivers a reliable and seamless insurance experience. Their commitment to protecting homeowners and actively participating in community involvement demonstrates their expertise, authoritativeness, and trustworthiness. Homeowners seeking comprehensive home insurance coverage can confidently consider HomeProtect as an option for their insurance needs.