Homesake Reviews

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42 Reviews

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10% users rated Terrible
7% users rated Poor
24% users rated Average
19% users rated Very Good
40% users rated Excellent
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Introduction:

Homesake.in is an Indian online home decor store that offers a variety of products to spruce up your living space. The company strives to provide its customers with high-quality products that are not only visually appealing but also functional. From lamps to mirrors, rugs to wall decor, there is something for everyone at Homesake. The company is relatively new in the market but has managed to create a loyal customer base due to its unique designs and affordable pricing.

Pros:

Homesake offers a vast selection of products. The website is easy to navigate and provides clear product descriptions and images. The company offers free shipping on orders above Rs. 1000, making it a budget-friendly option. Homesake has excellent customer service and helps customers throughout the buying process, from placing an order to its delivery. Additionally, the site features a blog that contains helpful tips and guides about interior decor.

Cons:

Homesake's pricing can be on the higher side, and some of the products may not be suitable for people with tight budgets. The website does not have a comprehensive loyalty or referral program, which could be beneficial for regular customers. The company does not have a brick-and-mortar store, meaning that customers cannot touch and feel the products before making a purchase.

User Experience:

Homesake has a user-friendly interface that makes it easy for customers to browse through different categories of products. The website is responsive and works seamlessly on desktop and mobile devices. Customers can create an account or checkout as a guest, and payment options are secure, including debit/credit card, net banking, and wallets.

Pricing and Value for Money:

Homesake's prices are competitive and reasonable for high-quality products. Some products may be on the higher side, but customers can be assured that they are receiving well-designed and well-made items. The company offers occasional discounts and promotions, which can help save some money.

Alternatives:

Some of the alternatives to Homesake include Pepperfry, Urban Ladder, and Home Centre. While Home Centre has brick-and-mortar stores, Pepperfry and Urban Ladder offer products similar to those of Homesake.

Customer Service:

Homesake has an excellent customer support team that can help customers with any issues or queries they may have. The company provides contact numbers and email addresses to reach out to them in case of any problems.

Product Quality and Selection:

Homesake offers a vast selection of products, including lamps, mirrors, photo frames, rugs, and wall decor items. All products are made of high-quality materials and are created with a unique design philosophy. The company features products from various designers across India.

Website Usability:

The Homesake website has a straightforward layout and is easy to navigate. Customers can filter products by category, color, and price. The website features a blog section that contains helpful articles about interior decor, like tips for small spaces, decorating tips for rented homes, and much more.

Returns and Exchanges:

Customers can return or exchange any product within seven days of receipt. If the product is faulty, the company bears the cost of shipping and handling. However, if the customer wishes to return the product due to a change of mind, then the shipping and handling charges need to be borne by the customer.

Promotions and Discounts:

Homesake offers occasional promotions and discounts, which can be availed of by signing up for their newsletter or by following them on social media.

Reputation:

Homesake is a new company and does not have a long-standing reputation; however, the company has a growing customer base that speaks highly of their products and customer service.

Payment Options:

Homesake accepts debit/credit cards, net banking, and wallet payments. The payments are secure, and customers can be assured that their personal and financial information is safe.

Loyalty Programs:

Homesake does not have a comprehensive loyalty or referral program, which could be beneficial for regular customers.

Customer Reviews:

Homesake has a testimony section on their website where customers can post their reviews about the products they have purchased. The company has mostly positive reviews, which are a testament to their quality products and great customer service.

Community Involvement:

Homesake does not have any community involvement programs or initiatives.

Shipping and Costs:

Homesake offers free shipping on orders above Rs. 1000. The delivery period can vary based on the customer's location, and the company provides an estimated delivery date during checkout. Homesake uses reliable courier services to ensure timely delivery. Shipping costs vary based on the value of the order and the location.