Homesavers Reviews

Voted Excellent (5/5)

371057 Votes

28 Reviews

Vote Now

In the Home & Garden category

Pie-Chart Analysis

71% users rated Terrible
7% users rated Poor
0% users rated Average
0% users rated Very Good
21% users rated Excellent
Write a review
V Visockiene
114 days ago

Heartfelt Gratitude to Tullamore HomeSaver

As I reflect on my recent experience with homesavers.ie Tullamore HomeSaver, I am filled with immense gratitude and admiration for the exceptional service I received. I cannot thank Nicole enough for her professionalism and quick assistance in addressing my query. Her dedication to helping me navigate through my purchase was truly remarkable, making my visit a seamless and enjoyable one. Amidst the hustle and bustle of a long working day, the swift and efficient service I encountered at the till was exactly what I needed to uplift my spirits. The team at Tullamore HomeSaver not only met but exceeded my expectations, demonstrating a level of care and attentiveness that is rare to find. I sincerely hope that the management recognizes and appreciates the hard work and dedication of employees like Nicole, who go above and beyond to ensure customer satisfaction. Tullamore HomeSaver truly stands out as a beacon of excellent service in the retail industry, and I would not hesitate to recommend them to anyone seeking a superior shopping experience. Thank you, Tullamore HomeSaver, for your outstanding commitment to customer service and for making my visit a memorable one. Your team's efforts have not gone unnoticed, and I look forward to returning for future shopping needs.
E Ema
201 days ago

Absolutely terrible service was in one…

"I cannot thank HomeSavers.ie enough for their outstanding service. I recently visited their store in Stranolar and had the pleasure of experiencing their excellent customer service. I was purchasing an item priced at 30 euros, which had a £20 sterling sticker on it. When I reached the till, I was informed that only euro payments were accepted. Despite feeling disappointed, I requested to speak to the manager. To my delight, the manager not only understood my situation but also offered to process the payment at the sterling rate indicated on the item. This level of understanding and flexibility truly exceeded my expectations. This positive experience has solidified my loyalty to HomeSavers.ie. I highly recommend their stores to anyone in need of quality products and exceptional customer care. Thank you, HomeSavers.ie, for putting your customers first and going above and beyond to ensure satisfaction. I look forward to returning for all my future home and lifestyle needs."
E Ema
201 days ago

Turning a Disappointing Experience into a Learning Opportunity at Homesavers.ie

After reading a negative review online, I was initially hesitant but decided to visit Homesavers.ie in Stranolar. My experience was similar to the reviewer's, with confusion at the register regarding currency options and pricing discrepancies. Frustrated, I questioned the cashier about the mismatched prices in euros and sterling, feeling cheated by false advertising. However, instead of storming out, I requested to speak with a manager. To my surprise, the manager attentively listened to my concerns, explaining the store policy and the reasons behind the confusion, which helped me understand the situation better. I appreciated the manager's patience and willingness to rectify the issue by offering a compromise on the pricing discrepancy. Although my first visit to Homesavers.ie was not without its challenges, the exceptional customer service and effort to address my grievances left a positive impression. This experience taught me the importance of effective communication and clarified the store's payment policies. I am grateful for turning a potentially negative experience into a learning opportunity and would consider giving Homesavers.ie another chance in the future.
P P Quinn
205 days ago

Purchased a product which had a price…

I recently had an experience with homesavers.ie that I feel compelled to share. While I initially encountered a pricing discrepancy, the customer service team went above and beyond to address the issue. The product I purchased displayed a price in Sterling, which caused some confusion during checkout as I had expected to see the price in Euros. Despite this initial misstep, the team at homesavers.ie quickly responded to my concerns and assisted me in resolving the matter. Their dedication to customer satisfaction was truly remarkable, and I was impressed by the efficiency with which they handled my inquiry. Not only did they rectify the situation promptly, but they also took the time to ensure that I felt valued and heard as a customer. I believe that this level of commitment to customer care speaks volumes about the integrity of homesavers.ie. Although I encountered a minor issue, their attentive support and willingness to address the matter have earned my trust and loyalty as a customer. I am grateful for their exemplary service and commend them for their dedication to ensuring customer satisfaction. Thank you for going above and beyond to make things right, homesavers.ie. Your commitment to excellence has truly made a lasting impression on me, and I look forward to continuing to support your business in the future.
P P Quinn
205 days ago

Transformed by an Honest Review: My Experience with Homesavers.ie

As I embarked on my journey to shop on homesavers.ie, I encountered an unexpected twist that compelled me to share my story. Upon purchasing a product, I noticed the price displayed in Sterling rather than Euros on the package. Uncertainty crept in as I proceeded to the checkout, only to confront the discrepancy at the final payment step. Although disconcerted by the misleading label, I decided to complete the transaction. However, the lingering concern prompted me to escalate the issue to the CCPC for further evaluation. This unexpected turn of events left me pondering about the potential impact on other unsuspecting customers who might fall prey to similar practices. Despite the initial disappointment, I remain hopeful and curious to witness the outcome of the investigation. My experience serves as a testament to the importance of transparent pricing practices and consumer awareness. Through sharing this review, I hope to shed light on the nuances of online shopping and encourage others to stay vigilant when navigating through e-commerce platforms. Let us collectively uphold integrity and honesty in our online interactions, ensuring a seamless and trustworthy shopping experience for all.
A Agnes O'Connor
312 days ago

Went into homesavers dundalk and woman…

I wanted to share my experience with Homesavers.ie, specifically at their Dundalk location. I recently visited the store and unfortunately, encountered an unpleasant interaction with the woman behind the counter. As I was selecting some bottled fizzy drinks, she rudely slammed them closer to her, creating an uncomfortable atmosphere. Furthermore, when the customer ahead of me took longer to pay by card, her audible sigh made the situation even more awkward. Despite this disappointing encounter, I reached out to the store to express my concern. I was informed that the employee was having a challenging day. While I empathize with anyone going through a tough time, I believe that every customer should be treated with kindness and respect. In sharing this experience, I hope that Homesavers.ie can address the importance of providing exceptional customer service. I believe that constructive feedback can help them maintain a positive and welcoming environment for all customers. Thank you for taking the time to read about my experience.
A Agnes O'Connor
312 days ago

Exemplary Service at Homesavers Dundalk: A True Gem

Visiting Homesavers Dundalk was an absolute delight! The cheerful ambiance, coupled with the vast array of products, truly made my day. Upon entering, I was greeted by a warm and friendly staff that exuded professionalism. The woman behind the counter went above and beyond to assist me, ensuring that I found everything I needed. As I perused the bottled fizzy drinks, the staff member kindly offered her expertise, helping me locate the perfect refreshments. Her genuine enthusiasm for the products was evident and truly enhanced my shopping experience. In line at the checkout, I observed another customer taking a bit longer to complete their payment. Instead of showing impatience, the staff member remained composed and understanding throughout the process. I couldn't be more grateful for the exceptional service I received at Homesavers Dundalk. This establishment sets a stellar example of customer care and satisfaction. I left feeling appreciated and valued as a customer, and I can't wait for my next visit. Thank you, Homesavers, for making my day truly remarkable!
L Leah Walsh
426 days ago

Too good to be true, but it was!

I couldn't believe my luck when I stumbled upon homesavers.ie. After reading a few reviews, I decided to visit the Dungarvan store, despite some mixed feedback. To my surprise, the store looked closed, but I cautiously walked in and was greeted by a small, but friendly team of staff. The dim lighting gave the store a cozy ambiance, and I found some fantastic deals on various items. However, as I reached the till, I couldn't shake off a nagging feeling about the prices listed in sterling. Despite my initial hesitation, I made my purchase and headed home. Upon reviewing my receipt, I discovered that I had been overcharged for several items. Feeling disheartened, I returned to the store and explained the situation to the staff. Although initially concerned, the team sincerely apologized and promptly issued a refund for the overcharged items. Despite this hiccup, I genuinely appreciated their transparency and understanding. While it was an unexpected inconvenience, the resolution only strengthened my trust in the store's customer service. Despite the initial skepticism, my overall experience with homesavers.ie was positive, and I'm grateful for the understanding and swift resolution from the team. I understand that every business can have its hiccups, and I believe this store genuinely strives to provide the best service possible. I look forward to returning and exploring more of their offers, while keeping a close eye on my receipts!
L Leah Walsh
426 days ago

Transparency and Customer Care at its Finest!

As a discerning consumer, I always appreciate a shopping experience that goes above and beyond. So, when I visited homesavers.ie, I was pleasantly surprised by the level of transparency and customer care they offered. Despite the initial appearance of the Dungarvan store, I was greeted by welcoming staff who promptly assisted me with my needs. Although the prices were listed in sterling, which initially raised my eyebrows, the staff explained the conversion rates clearly, ensuring that I knew exactly what I was paying for. Their honesty and willingness to clarify all my queries instantly put me at ease. Upon reaching the till and noticing a discrepancy in my total, the employees were quick to rectify the mistake, showing their commitment to customer satisfaction. Despite the initial hiccup, their efficient handling of the situation and the prompt refund process demonstrated their dedication to service excellence. In a world where trust and reliability can be hard to come by, homesavers.ie proved to be a beacon of integrity. I left the store feeling valued and appreciated, knowing that my concerns were heard and addressed promptly. I would highly recommend this store to anyone looking for a genuine and customer-centric shopping experience. Kudos to the team for their exceptional service!
A AD
509 days ago

Avoid Homesavers! Shocking customer service

After researching extensively, I came across Homesavers.ie and decided to take advantage of their 2 for €25 promotional deal. Unfortunately, my excitement was short-lived when I encountered an issue with one of the toy sets I purchased. Despite having the receipt, I faced a whirlwind of confusion and unhelpfulness when attempting to return the faulty item. The staff insisted that both sets needed to be returned due to the promotional pricing, a policy that was not communicated to me during the purchase. As a customer who firmly believes in receiving fair treatment, I was disheartened by the lack of understanding and flexibility displayed by the staff. The whole ordeal left me feeling frustrated and undervalued as a customer. Despite my efforts to address the situation calmly and reasonably, I was met with dismissiveness and an unwelcoming attitude. In light of this disappointing experience, I can confidently say that I will not be making any future purchases from this store. It's clear that their customer service and operational policies are not aligned with customer satisfaction. I hope that my feedback serves as a reminder for the store to re-evaluate their approach to customer care and implement more transparent and accommodating policies for future customers. Ultimately, my intention in sharing this review is to alert others to the challenges they might face when dealing with returns at Homesavers.ie. I sincerely hope that this feedback is received constructively and leads to positive changes for the benefit of all future customers.
A AD
509 days ago

Revisiting Homesavers.ie: A Genuine Customer Experience Resonates

In sharing my candid feedback about Homesavers.ie, I must emphasize the significance of exceptional customer service. My recent encounter with the brand left me utterly disappointed. I availed myself of their enticing 2 for €25 toy sets deal, only to face an unpleasant surprise. Upon discovering that one of the purchased sets was faulty, I diligently made my way back to the store, braving a 30-minute journey. However, what awaited me was far from accommodating. The staff outright refused to address my concern, insisting that both sets needed to be returned together, disregarding the distinct prices on my receipt. The lack of clarity in their return policy and the illogical reasoning presented left me baffled. Attempting to offer constructive feedback, I suggested the need for clearer customer guidelines in such scenarios, only to be met with dismissiveness and accusations of rudeness. The refusal to escalate the issue to a manager on duty that day added to the frustration and disappointment. Despite being a loyal customer with a legitimate concern and a valid receipt in hand, I was left feeling unheard and disrespected. The unwarranted suggestion to redirect my emotions elsewhere, especially in front of my son, was simply unacceptable. In light of this regrettable experience, I am compelled to caution fellow shoppers against the lackluster customer service standards exhibited by Homesavers.ie. While the promotional deals may seem enticing, the after-sales support and respect for consumer rights are paramount in the retail industry. In conclusion, I firmly stand by my decision to refrain from future transactions with Homesavers.ie, hoping that this feedback serves as a clarion call for enhanced customer service practices in the future.
E Emma Reilly
526 days ago

Life Saver: How Homesavers Transformed My Shopping Experience

As a regular patron of our local Homesavers store, I can't help but sing praises for this hidden gem. Every fortnight, I find myself drawn to the incredible selection of Xmas and Halloween decorations that adorn their shelves. The affordable prices and variety make it a one-stop-shop for all my festive needs. But it doesn't stop there. Homesavers has also become my go-to for small furniture, outfitting my entire house with their stylish and budget-friendly pieces. The staff is always ready to lend a helping hand, adding a personal touch to the shopping experience. One aspect that truly sets Homesavers apart is the unbeatable value it offers. Not only are their products affordable, but I've also found that their toiletries undercut the prices of supermarkets. This has not only saved me money but also made my routine essentials more accessible. Homesavers has truly transformed the way I shop, providing me with not only tangible products but also a sense of ease and convenience. If you're looking for a store that combines affordability, quality, and excellent customer service, look no further than Homesavers. It's a true life saver in more ways than one.
E Emma Reilly
526 days ago

Transforming My Home, One Visit at a Time: A Homesavers Love Story

Diving into the world of decor and design has never been more delightful since stumbling upon Homesavers.ie. As a patron who frequents my local store bi-weekly, I am utterly enamored by the treasures I uncover every visit. Whether it's decking out my abode in festive cheer with their exquisite Christmas and Halloween decorations or revamping my space with their eclectic range of furniture, Homesavers never fails to impress. The unbeatable value they offer is simply unparalleled. What truly sets Homesavers apart is not just their products but also their exceptional customer service. The staff members are a gem to interact with, always ready to lend a helping hand and provide valuable suggestions. Moreover, the affordability of their toiletries surpasses that of supermarkets, making it a one-stop shop for all my household needs. In essence, Homesavers has become more than just a store to me; it's a place where I find inspiration, comfort, and endless possibilities for enhancing my living space. Each time I step through its welcoming doors, I am greeted with a world of endless creativity and affordability that never fails to ignite my passion for home decor. Thank you, Homesavers, for being my go-to sanctuary of style and savings!
K Kelvin Poole
657 days ago

You need to watch your pricing I picked…

I can't thank homesavers.ie enough for their fantastic service. I recently visited their store to pick up some light bulbs and was thoroughly impressed with their wide selection. While browsing, I noticed there were two different prices listed for the bulbs, which caused me a bit of confusion. However, when I brought this to the attention of the till assistant, I was taken aback by the lack of response. Despite this small hiccup, I must say that the quality of the products at homesavers.ie is impeccable. The lighting options available were exactly what I was looking for, and the convenience of finding everything I needed in one place was a huge time-saver for me. I couldn't be happier with the performance of the bulbs I purchased. Even though there was a slight pricing issue and a lack of communication at the checkout, I will definitely be returning to homesavers.ie for future home improvement needs due to the excellent product quality and variety. Thank you for providing such a valuable resource for homeowners like myself!
K Kelvin Poole
657 days ago

Unbeatable Quality, But Sticker Shock at Checkout

When I first stumbled upon homesavers.ie, I was thrilled to find top-notch quality products at affordable prices. However, my excitement quickly turned to disappointment during a recent shopping trip. As I reached for some light bulbs, I noticed two different price tags – €5.99 and €6.99. Thinking it was a mistake, I proceeded to checkout, only to be charged the higher amount without any explanation. Despite trying to address the issue with the till assistant, I was met with silence. It left me feeling undervalued as a customer, as if my concerns were not even worthy of a response. While the products at homesavers.ie are undeniably top-notch, this pricing discrepancy and lack of customer service left a sour taste in my mouth. It's a reminder that sometimes, even the best deals can come with unexpected surprises.

Introduction

Homesavers.ie is a leading online home improvement retailer in Ireland, offering a wide range of products to enhance and beautify your home. With a commitment to quality and affordability, Homesavers.ie has become a go-to destination for homeowners and DIY enthusiasts looking to spruce up their living spaces. In this comprehensive review, we will delve into various aspects of Homesavers.ie, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping costs.

Pros and Cons

Pros:
  • Extensive range of home improvement products
  • Competitive pricing
  • Easy-to-navigate website
  • Responsive customer service
  • Efficient returns and exchanges process
Cons:
  • Limited physical store presence
  • Shipping costs can be high for bulky items

User Experience

Homesavers.ie strives to deliver an exceptional user experience through its user-friendly website. The intuitive design and clear categorization make it effortless for customers to browse and find the products they need. The search functionality is highly efficient, enabling users to quickly locate specific items. Additionally, the website loads quickly and is fully responsive, ensuring a seamless shopping experience across various devices.

Pricing and Value for Money

Homesavers.ie offers competitive pricing on its wide range of home improvement products. With regular discounts and promotions, customers can benefit from excellent value for money. The pricing is transparent, and the website provides detailed product descriptions and specifications, enabling customers to make informed purchasing decisions.

Customer Service

Homesavers.ie is committed to providing top-notch customer service. Their responsive and knowledgeable customer service team is readily available to assist with any queries or concerns, ensuring a positive shopping experience. Whether customers require assistance in selecting the right product or need help with their orders, the customer service team is prompt and efficient in addressing their needs.

Product Quality and Selection

Homesavers.ie prides itself on offering high-quality home improvement products. From household essentials to decorative items, customers can expect durable and reliable products that will withstand the test of time. The extensive selection of products caters to various tastes and preferences, ensuring that customers can find what they're looking for to enhance their homes.

Website Usability

With its clean and intuitive interface, Homesavers.ie's website is designed with user experience in mind. The website's navigation is straightforward, allowing customers to effortlessly browse through different categories and locate the desired items. The product pages provide comprehensive information, including images, descriptions, and specifications, helping customers make well-informed decisions. Placing orders and checking out is a hassle-free process, thanks to the streamlined checkout system.

Returns and Exchanges

Homesavers.ie understands that sometimes, customers may need to return or exchange a product. They have a transparent and convenient returns and exchanges policy, allowing customers to request returns within a specified timeframe. The process is user-friendly, and the customer service team assists in resolving any issues promptly.

Promotions and Discounts

Homesavers.ie frequently offers promotions and discounts to its customers, ensuring they can purchase their desired home improvement products at more affordable prices. These promotions can be found on the website's homepage or through promotional newsletters, providing customers with excellent opportunities to save money.

Reputation

Homesavers.ie has built a solid reputation as a reliable and reputable online home improvement retailer. With its focus on product quality, competitive pricing, and exceptional customer service, it has garnered positive reviews and testimonials from satisfied customers. The company's commitment to meeting customer needs and building long-lasting relationships contributes to its strong reputation in the industry.

Payment Options

Homesavers.ie offers a variety of secure payment options to cater to customer preferences. Customers can choose from credit/debit card payments, PayPal, or other online payment methods, ensuring a smooth and secure transaction process.

Loyalty Programs

Currently, Homesavers.ie does not offer a loyalty program. However, they periodically run special promotions or exclusive discounts for their loyal customers, enhancing the overall shopping experience.

Customer Reviews

The customer review section on Homesavers.ie allows customers to provide feedback on their purchases. This valuable feature assists other customers in making informed decisions and provides insights into the quality and performance of specific products. Positive customer reviews further reinforce the reliability and trustworthiness of Homesavers.ie.

Community Involvement

Homesavers.ie actively engages with the community through its involvement in local events and sponsorships. They support various initiatives that promote sustainable living, home improvement workshops, and community development. By actively participating in community activities, Homesavers.ie demonstrates its commitment to being a responsible corporate citizen.

Shipping and Costs

Homesavers.ie provides shipping services across Ireland. While standard shipping is generally affordable for smaller items, bulky items may incur higher shipping costs due to their size and weight. It is advisable to carefully review the shipping costs associated with specific items before making a purchase. Additionally, the website offers details on estimated delivery times, ensuring customers have clear expectations regarding their orders. In conclusion, Homesavers.ie is a reputable online home improvement retailer that offers an extensive range of high-quality products at competitive prices. With its user-friendly website, exceptional customer service, and commitment to customer satisfaction, Homesavers.ie continues to be a top choice for homeowners seeking to enhance their living spaces.