Users Voice for Honestpaws
0% users rated Poor
0% users rated Average
2% users rated Very Good
95% users rated Excellent
Rate Honestpaws Coupons Store
| Sep 2022 | 5 | 5 | 1.8 | 1.4 | 4.8 | 2.3 |
|---|---|---|---|---|---|---|
| Oct 2022 | 4.3 | 1 | 2.8 | 1 | 4.2 | 3.6 |
| Nov 2022 | 5 | 5 | 2 | 5 | 3.9 | 5 |
| Dec 2022 | 5 | 2 | 5 | 2.2 | 5 | 1.8 |
| Mar 2023 | 5 | 5 | 5 | 5 | 3.1 | 5 |
| Line Chart for Rating of peer stores |
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Detailed Honestpaws Review by Surbhi Gupta
Introduction:
Honest Paws is a company that specializes in providing high-quality CBD products for pets. They are committed to improving the health and wellness of pets through natural remedies. The company offers a wide range of products that can help with various ailments, including anxiety, pain, and inflammation.Pros and Cons:
Pros of Honest Paws include the use of natural ingredients, a wide range of products, and a strong focus on pet wellness. However, the company might not be suitable for those who prefer traditional pet medication, as it primarily relies on natural remedies.User Experience:
Honest Paws website is incredibly user-friendly, and products are easy to navigate. The site offers a live chat feature that allows customers to receive assistance promptly. Additionally, their website includes an extensive FAQ section that answers many common questions.Pricing and Value for Money:
The pricing for Honest Paws products is competitive, and the value for money is excellent. Customers can get discounts on bulk orders and subscriptions.Alternatives:
Other CBD pet product companies to consider include CBDistillery and Fab CBD.Customer Service:
Honest Paws has a reputation for excellent customer service. Customers can reach out through email or live chat, and the company responds promptly.Product Quality and Selection:
Honest Paws products are of high quality, and the company offers a broad range of products to suit every pet's needs. The products are natural and safe for pets, and the company ensures that every product is rigorously tested.Website Usability:
The Honest Paws website is easy to navigate, and customers can find the products they need quickly. Additionally, the site includes a wealth of information on CBD, including frequently asked questions, pet health, and wellness tips.Returns and Exchanges:
Honest Paws accepts returns and exchanges and provides customers with a 30-day satisfaction guarantee.Promotions and Discounts:
Customers can receive discounts through subscription services and bulk orders.Reputation:
Honest Paws has a strong reputation for high-quality CBD products and excellent customer service. The company has received many positive reviews from customers and has been featured in major publications, such as Forbes and PetMD.Payment Options:
Honest Paws accepts payment through major credit cards, including Visa, MasterCard, American Express, and Discover.Loyalty Programs:
Honest Paws does offer a loyalty program that rewards customers with discounts and other perks.Customer Reviews:
Honest Paws has many positive customer reviews that endorse the company's dedication to pet wellness and natural products.Community Involvement:
Honest Paws is active in the pet community and has partnered with various animal welfare organizations to improve pet health and wellness.Shipping and Costs:
Honest Paws offers free shipping on orders over $49, and shipping costs vary based on location and order size. Orders are typically processed and shipped within 24-48 hours.Honestpaws Recent User Reviews
Duration
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Reviewer Name: Joey Burnham
Review Submission Date: 2022-12-14
Review Title: I received an incorrect order
Review Submission Date: 2022-12-14
Review Title: I received an incorrect order
Review Description: I received an incorrect order. The CSR I spoke with was very helpful and polite.
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Reviewer Name: Michael P
Review Submission Date: 2022-12-13
Review Title: Excellent customer service
Review Submission Date: 2022-12-13
Review Title: Excellent customer service
Review Description: The customer service experience with Omar was excellent! He answered all of my product questions and was very helpful.
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Reviewer Name: Mark Stabile
Review Submission Date: 2022-12-10
Review Title: I have 2 huskies 11 & 12
Review Submission Date: 2022-12-10
Review Title: I have 2 huskies 11 & 12
Review Description: I have 2 huskies 11 & 12, and it has changed their lives. Koda stopped jumping on the furniture over three years ago, I assume because his hips hurt. But after a week of taking the CBD Relief Bites, he was back jumping on the furniture, even the bed. I tell everyone it turned the clock back 5 years for my boys. For that I can’t thank you enough. I will never let my dogs run out of CBD Relief Bites.
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Reviewer Name: Aileen Echeverry
Review Submission Date: 2022-12-09
Review Title: Worked wonders
Review Submission Date: 2022-12-09
Review Title: Worked wonders
Review Description: I got the Mobility CBD treats for my 17 year old pup and it worked wonders for him. Would highly recommend. Unfortunate he did pass away last week, but Miriam who I talked to on the phone was very sweet and was able to get me a refund on the CBD that was ordered earlier this week.
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Reviewer Name: Candace Nelson
Review Submission Date: 2022-12-09
Review Title: Great customer service
Review Submission Date: 2022-12-09
Review Title: Great customer service
Review Description: The customer representative Ramiro was very helpful and kind with helping on a repeat shipping issue I could not figure out on my own.
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Reviewer Name: Fabiola Danastorg
Review Submission Date: 2021-11-01
Review Title: Great Bundle!
Review Submission Date: 2021-11-01
Review Title: Great Bundle!
Review Description: I ordered the clean dog bundle (it has the wag n' brush & the 5-in-1 dog wash) and my dog Lola loved it! Bath time has always been difficult with her because she doesn't like it and moves a lot. But the brush made it so much easier, she even enjoyed it! Loved this shampoo too her hair was so smooth and is growing healthier and stronger! Highly recommend buying this bundle!
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Reviewer Name: Fabiola Danastorg
Review Submission Date: 2021-11-01
Review Title: Great Bundle!
Review Submission Date: 2021-11-01
Review Title: Great Bundle!
Review Description: I ordered the clean dog bundle (it has the wag n' brush & the 5-in-1 dog wash) and my dog Lola loved it! Bath time has always been difficult with her because she doesn't like it and moves a lot. But the brush made it so much easier, she even enjoyed it! Loved this shampoo too her hair was so smooth and is growing healthier and stronger! Highly recommend buying this bundle!
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Reviewer Name: Melissa
Review Submission Date: 2021-09-13
Review Title: Very impressive service!
Review Submission Date: 2021-09-13
Review Title: Very impressive service!
Review Description: I am so very impressed with this company’s customer service. My pup of 14+ years died in August and I thought I had stopped all auto orders I had coming for her but I missed Honest Paws. I emailed them after I got a notice that an order had shipped. They gave me an immediate refund and sent me a pre-paid return invoice so I could send it back once it arrived. If I end up with another pet I will definitely be using them! Thank you, Jonathan!
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Reviewer Name: Melissa
Review Submission Date: 2021-09-13
Review Title: Very impressive service!
Review Submission Date: 2021-09-13
Review Title: Very impressive service!
Review Description: I am so very impressed with this company’s customer service. My pup of 14+ years died in August and I thought I had stopped all auto orders I had coming for her but I missed Honest Paws. I emailed them after I got a notice that an order had shipped. They gave me an immediate refund and sent me a pre-paid return invoice so I could send it back once it arrived. If I end up with another pet I will definitely be using them! Thank you, Jonathan!
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Reviewer Name: Laika Kiko Eros Munoz
Review Submission Date: 2021-08-07
Review Title: Great customer service!
Review Submission Date: 2021-08-07
Review Title: Great customer service!
Review Description: Great customer service!! I accidentally ordered an additional item and they replied immediately. The issues was taken care of that same day, I was pretty impressed due that nowadays it’s hard to talk to a person yet get some to reply within a proper time and fix the issues hassle free! Great job Jonathan!!
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