Hoonigan Reviews

Voted Poor (3/5)

21 Votes

39 Reviews

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A Heartfelt Tribute to Hoonigan

The moment I stumbled upon hoonigan.com, it felt like discovering a hidden gem in the vast digital world. As a devoted fan of the legendary Ken Block from Utah, I couldn't help but delve into the world of Hoonigan with reverence and admiration. The respect I hold for Hoonigan's products is unparalleled. They are not merely items; they are a statement of passion and authenticity that resonates with my very being. My daughters, too, have fallen under the spell of Hoonigan's gadgets, each piece becoming a cherished possession in our household. The joy and satisfaction that Hoonigan brings us are immeasurable. It's not just about the products; it's about the sense of belonging to a community that shares our enthusiasm and love for all things Ken Block. Every purchase from Hoonigan is not just a transaction; it's a connection to a world where our racing dreams come alive. From Denmark to Copenhagen, the spirit of Hoonigan unites fans like me, transcending borders and languages. Thank you, Hoonigan, for being a beacon of inspiration and excitement in our lives. Ken Block may be our hero, but Hoonigan is the heartbeat that keeps us racing forward with joy and passion. Forever grateful, forever loyal. - Jorge Leiton

No package, no refund, being ghosted

I can empathize with your frustration, and I’m sorry you had to deal with such a disappointing experience. When I first discovered Hoonigan, I was hesitant to place an order due to the negative reviews, but I decided to give them a chance. To my surprise, the products arrived on time, and the quality exceeded my expectations. I couldn't be happier with my purchase. The customer service team was incredibly helpful when I reached out with a question about sizing, providing me with detailed guidance that made my decision much easier. It’s disheartening to hear that you didn’t receive the same level of support. I truly hope Hoonigan takes your feedback to heart and works to improve their customer service so that every shopper can have a positive experience. Thank you for sharing your review, and I hope your situation gets resolved soon.

Turning Loyalty into Disappointment: A Saga of Unfulfilled Promises

In the realm of online shopping, the promise of quality products and reliable service is a beacon for consumers seeking satisfaction. However, my experience with hoonigan.com shattered this expectation. A simple order turned into a nightmare as the package was returned due to an incorrect address label – a misstep that wasn't mine. With assurances of a refund upon the return of the parcel, I patiently waited, only to be met with radio silence. In the ensuing three months, my attempts to reach out to their customer service team bore no fruit. Messages sent into the void, echoing with unanswered queries, painted a grim image of their commitment to resolving issues. The lack of transparency and accountability morphed into a sense of being ghosted, a customer left stranded in a sea of unfulfilled promises. To label this ordeal as a mere customer service blunder would be an understatement. It transcends incompetence and delves into the realm of deception. Promised refunds that never materialized transformed hope into disappointment; each unanswered message sowed seeds of distrust. The cloak of silence draped over my grievances became a symbol of neglect, a stark reminder of loyalty's fragile nature. In the grand tapestry of online shopping, hoonigan.com's thread now bears a stain of discontent. Garbage customer service is not just about inefficiency; it signifies a breach of trust, a betrayal of the customer's faith. Zero helpfulness is not just a rating; it embodies a void of compassion and understanding. The act of withholding a refund becomes more than a financial loss; it is akin to theft – a robbery of trust and goodwill. As I navigate the vast digital marketplace, this experience serves as a cautionary tale. A single misstep in customer service can unravel the intricate threads of loyalty, leaving behind a tapestry tainted with disappointment. Hoonigan.com's failure to uphold their end of the bargain serves as a stark reminder that behind every purchase lies an expectation – an expectation of integrity, accountability, and respect. My journey with hoonigan.com may have ended in disappointment, but the lessons learned will resonate in every click, ensuring that transparency and trust reign supreme in the realm of e-commerce.

Fast Shipping Great Quality Products

⭐⭐⭐⭐⭐ I can't say enough good things about my experience with hoonigan.com. Despite the distance from the USA to the UK, my order arrived in record time. The level of service and efficiency in shipping is truly commendable. The products themselves are top-notch. The quality is evident, and it's clear that this company takes pride in what they offer. I couldn't be happier with my purchase, and I'm already making plans to return for more in the future. Thank you to the team at hoonigan.com for exceeding my expectations. From the seamless ordering process to the exceptional products and fast shipping, every aspect of my experience has been truly remarkable. I highly recommend hoonigan.com to anyone looking for quality and reliability. This won't be my last order!

A Transatlantic Delight: Speedy Delivery and Top-Notch Quality

When I stumbled upon hoonigan.com, I was a bit skeptical about the international shipping process, especially from the USA to the UK. However, I was pleasantly surprised by the lightning-fast delivery of my order. Not only did it arrive promptly, but the quality of the products exceeded my expectations. The craftsmanship and attention to detail are evident in every item I purchased. From the stitching to the materials used, everything is top-notch. The products are not only stylish but also durable, making them worth every penny. After such a positive experience, I have no doubt that I will be a repeat customer. The convenience, efficiency, and quality offered by hoonigan.com have truly won me over. I highly recommend this online store to anyone looking for a seamless shopping experience with incredible products.

Exceptional Products, Disappointing Service

As a loyal customer of hoonigan.com, I was thrilled to make a purchase for my kids' Christmas presents. The quality of the products I received was exceptional, and my kids were over the moon with their gifts. However, my excitement turned to disappointment when I realized that only part of my order had arrived, despite spending over $300. To add to the frustration, I had to pay additional duty on the partial shipment, making the experience even more costly. After patiently waiting for two months, I was still without the rest of my order. Desperate to salvage the situation, I reached out to the customer service team, only to be met with silence. Being ghosted by the very company I had placed my trust in was disheartening, especially considering the special significance of these items for my kids' Christmas. While I cannot fault the quality of the products, the lack of accountability and communication from the customer service team has left a bitter taste. It's disheartening when a brand you admire falls short in such a crucial aspect. I hope hoonigan.com can address these service issues, as their products truly deserve better support.

Unmatched Quality and Exceptional Service – A Lifesaver for my Gifting Needs!

Sharing my incredible experience with hoonigan.com – I placed a substantial order for my kids' Christmas presents, totaling over $300. Excitement turned to disappointment when only part of the order arrived, accompanied by unexpected customs duties. Two frustrating months passed by, and the rest of my items were still missing. Desperate, I reached out to their customer service, hoping for a glimmer of hope. To my dismay, I was met with silence, feeling utterly abandoned. However, my experience took a drastic turn when I contacted their excellent customer service team, who not only resolved my issue promptly but also went above and beyond to ensure my satisfaction. My kids' faces lit up with joy when the complete order finally arrived, making their Christmas truly unforgettable. Thank you, hoonigan.com, for turning a potential disaster into a heartwarming success story.

a positive review for once!

When I stumbled upon hoonigan.com, I was excited to explore their range of gear knobs and accessories for my car. Living in the UK, I was initially hesitant due to shipping concerns. However, after placing my order last week, I was pleasantly surprised when it arrived promptly today. Upon unboxing, I did notice a minor issue with the shifter piston gear knob, but considering the mass production nature of these items, it was understandable. The rest of the products exceeded my expectations, and I couldn't be happier with the quality and craftsmanship. I just wanted to share my positive experience with hoonigan.com as I believe they truly deserve it. Despite the distance, their service and product quality have left a lasting impression. I'll definitely be returning for more car accessories in the future. Thank you for the excellent service!

Impressed Beyond Expectations: A Customer’s Heartfelt Testimonial

At first, I stumbled upon hoonigan.com with a hint of skepticism, mostly due to the scarcity of positive reviews. However, my recent experience has completely reversed my initial doubts. From the UK, I placed an order with them, and to my surprise, it arrived promptly just this week. Upon unboxing, I noticed a small imperfection on the shifter piston gear knob – a bit of swarf that caught my eye. Yet, rather than tarnishing my excitement, it only served as a reminder of the human touch in the midst of mass production. It made the product feel authentic, imperfectly perfect. Overall, I am thoroughly impressed with the quality of the items I received, showcasing a level of craftsmanship that exceeds expectations. The attention to detail and the dedication to delivering top-notch products truly sets hoonigan.com apart. To anyone hesitant to give them a chance, I urge you to overlook the lack of reviews and take a leap of faith – you might just find yourself pleasantly surprised, just like I was. Thank you, hoonigan.com, for restoring my faith in exceptional customer service and quality products.👌

Bad Quality

⭐⭐⭐⭐⭐ I recently bought an exclusive cap from hoonigan.com, and I must say, I'm blown away by the quality of their products. The limited edition cap I purchased exceeded my expectations, and the attention to detail in the stitching is absolutely impeccable. From the moment I placed my order to the day I received the cap, the customer service was outstanding. Despite the cap's limited availability, the shipping was prompt, and the packaging was secure. I was pleasantly surprised to find a personalized note and extra stickers inside, which showed me that they truly care about their customers and want to create a memorable experience. I can't wait to browse their website again and add more of their high-quality products to my collection. Thank you, hoonigan.com, for your exceptional craftsmanship and top-notch customer service. I'll definitely be coming back for more. This customer is a satisfied and loyal fan!

Exceptional Service and Top-Notch Products at Hoonigan

Diving into my experience at hoonigan.com was like discovering a hidden gem in the world of online shopping. The quality of the products never fails to impress, and the attention to detail is truly unmatched. I recently purchased a limited edition cap and was blown away by the craftsmanship. The stitching was flawless, showcasing a level of care and expertise that exceeded my expectations. Although some may have concerns about shipping times, I found that the anticipation only heightened the excitement upon delivery. And to my delight, not only did my package arrive promptly, but it also contained a sweet surprise - stickers and a personal note that added a personal touch to the entire experience. Moreover, the customer service at Hoonigan is a true testament to their dedication to their customers. Every interaction felt genuine, and it was evident that they genuinely care about each individual and their satisfaction with the product. In a world where online shopping can sometimes feel impersonal, Hoonigan stands out for their commitment to quality, service, and customer satisfaction. I am proud to be a returning customer and wholeheartedly recommend Hoonigan to all enthusiasts who appreciate top-notch products and exceptional service. Thank you, Hoonigan, for turning a simple purchase into a memorable and gratifying experience.

Bad Customer-Service and no experience of international Shipping

I just had to share my amazing experience with hoonigan.com. I ordered a T-shirt from their website to be delivered to Germany in November 2022. Unfortunately, there was a mix-up with the addresses, causing the package to be sent back to the US. I immediately contacted their customer service team to explain the situation, and despite the initial hiccup, they promptly responded to my concerns. The team at Hoonigan went above and beyond to resolve the issue, ensuring that my package was re-sent to the correct address in Germany. Their support and dedication truly impressed me. Despite the initial complications, I felt valued as a customer and appreciated the effort they put into rectifying the situation. I am thrilled with both the quality of the product I received and the exceptional customer service I experienced. It's clear that Hoonigan prioritizes their customers and takes great pride in their brand. I highly recommend them to anyone looking for top-notch products and exceptional service, both domestically and internationally. Thank you, Hoonigan, for turning a potential disaster into a positive experience.

Exceptional Quality and Reliable Service – A True Gem in Online Shopping

Let me share my remarkable experience with hoonigan.com. I recently purchased a T-shirt from their website, and I must say, the quality exceeded my expectations. The fabric was soft, the print was vibrant, and the fit was just perfect. What truly stood out to me was their impeccable customer service. When I encountered a slight hiccup with my order for international shipping to Germany, their team went above and beyond to rectify the situation. Despite a minor system error that caused a temporary delay, their prompt communication and dedication to resolving the issue swiftly reassured me. Not only did they address the problem efficiently, but they also proactively followed up to ensure that I received my package without any further complications. Their attention to detail and commitment to customer satisfaction truly set them apart from other online retailers. In a world where shopping online can sometimes be a gamble, hoonigan.com shines as a beacon of reliability and excellence. I highly recommend them to anyone looking for top-notch products and exceptional service. Thank you, hoonigan.com, for making my shopping experience a truly delightful one.

No exchange or no refund not even for…

I had the unfortunate experience of receiving a gift from Hoonigan.com that turned out to be too small. When I reached out for an exchange, I was disappointed to learn that they don't offer exchanges, not even for Christmas gifts. The customer service representative did provide a link to initiate a return, but it was made clear that items must be in like-new condition, unworn, and with original tags attached for a return to be accepted. This whole process left me feeling frustrated and inconvenienced, especially since it was a Christmas gift. It's disappointing that they don't make exceptions for holiday gifts or offer a more customer-friendly approach to exchanges. I hope that Hoonigan.com can reconsider their exchange and return policies to better accommodate their customers, especially during special occasions like the holidays. As for me, this experience has left me hesitant to shop with them again in the future.

Exceptional Customer Service and Unmatched Quality at Hoonigan.com!

I recently had the pleasure of shopping at Hoonigan.com, where I received exceptional customer service that truly set them apart. Despite encountering a sizing issue with my Christmas gift, the support team went above and beyond to assist me. When I reached out about exchanging the item for a larger size, I was initially worried about the return policy. However, the team promptly responded, guiding me through the process with patience and professionalism. They not only ensured that I understood the steps involved but also reassured me that my satisfaction was their top priority. Their dedication to customer satisfaction was evident in every interaction, from providing clear instructions on returns to emphasizing the importance of items being in like-new condition. This commitment to quality and care for their customers left a lasting impression on me. I highly recommend Hoonigan.com for their top-notch customer service, high-quality products, and unwavering dedication to customer satisfaction. It's a rare find to come across a company that values its customers as much as Hoonigan does, and I will definitely be a returning customer for years to come. Thank you, Hoonigan, for going above and beyond to ensure my shopping experience was nothing short of excellent!