Hop2 Reviews

Voted Good (5/5)

6232 Votes

39 Reviews

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In the Travel Agency category

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10% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
90% users rated Excellent
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D Daly Albadri
53 days ago

Grateful for Everett’s Exceptional Service at hop2.com!

I cannot express enough gratitude for Everett's exceptional service at hop2.com. His dedication and professionalism truly stood out as he assisted me in finding and booking my ticket. The time and effort he invested in ensuring a smooth experience did not go unnoticed. Thank you, Everett, for going above and beyond to make my travel plans seamless and stress-free!
62 days ago

Unforgettable Experience with hop2.com: A Cautionary Tale

I recently had the misfortune of booking a flight through hop2.com, and I must say, it was a decision I deeply regret. Initially enticed by their seemingly competitive prices on third-party websites like Skyscanner, I eagerly entered my credit card details and received a booking number, only to be blindsided by a sudden price increase notification. The lack of transparency and integrity displayed by hop2.com left me feeling utterly deceived and betrayed. Their unethical business practices are a glaring red flag, and I urge fellow travelers to steer clear of this company at all costs. Despite their empty promises of addressing customer concerns, hop2.com failed to follow through on their commitment to resolve the issue. This experience serves as a stark reminder to always exercise caution when dealing with online travel agencies. In conclusion, learn from my mistake and choose reputable travel companies that prioritize honesty and customer satisfaction. Your travel adventures should be filled with excitement and joy, not marred by the shadow of distrust cast by unscrupulous companies like hop2.com.
D Daize Akhter
62 days ago

Exceptional Customer Care Beyond Expectations

Sharing my experience with hop2.com; their customer service went above and beyond, leaving me truly impressed. From the moment I reached out with a query, their team's dedication shone through. Not only did they swiftly address my concerns, but they also took the time to ensure that I felt valued as a customer. What truly stood out was their willingness to listen attentively and provide tailored solutions that met my individual needs. This level of personalized care, coupled with their prompt responses and genuine concern, set them apart from other services I've encountered. I can confidently say that hop2.com has redefined what exceptional customer service means to me. It's rare to find a company that takes such genuine interest in ensuring customers are not just satisfied, but truly delighted. Kudos to the entire team for their unwavering commitment to excellence!
A angeline nyika
63 days ago

Unparalleled Assistance and Understanding with Cara at hop2.com

My experience with Cara at hop2.com was truly exceptional. She went above and beyond to listen attentively to my travel requirements and provided me with the perfect solution. Her patience and understanding throughout the booking process made me feel valued as a customer. Thanks to Cara's outstanding customer service, not only did I have a smooth and stress-free booking experience, but I also felt confident in my travel plans. I am incredibly grateful for her dedication and support, and I will undoubtedly choose to book with her again in the future.
S Susan
71 days ago

Turning Frustration into Satisfaction: A Genuine Testimonial for hop2.com

When I stumbled upon hop2.com, I was skeptical, to say the least. However, my initial doubts were dispelled as I booked my flights without any hitches. The ease of navigation and the variety of options were impressive. Unfortunately, my positive experience took a sharp turn when I had to make changes to my itinerary. The lack of transparency regarding fees left me frustrated. I felt like I was in the dark, unsure of what I was paying for. Additionally, the disjointed communication between departments only added to my confusion. Despite these challenges, I decided to reach out to their customer support team. To my surprise, they were incredibly patient and understanding. They took the time to explain the process to me and offered a solution that worked within my budget. In the end, what could have been a nightmare turned into a valuable lesson in patience and communication. I learned that sometimes all it takes is a bit of understanding from both parties to reach a resolution. Thank you, hop2.com, for turning my frustration into satisfaction.
M Ms. Delicious
84 days ago

Unmatched Service and Heartwarming Support at HOP2

Let me start by saying, the team at HOP2 goes above and beyond! My journey with hop2.com was nothing short of exceptional. From the moment I reached out, Kit, Clive, and Augustine showered me with insightful guidance and support that truly touched my heart. Their attention to detail and genuine care made all the difference. The level of service I received was unparalleled, and I can't recommend them enough. To anyone considering travel arrangements, look no further than HOP2. Thank you from the bottom of my heart for everything! With gratitude, Mrs. Ursula Jones.
N Narinder Walia
121 days ago

Unforeseen Charges and Miscommunication: My Experience with Hop2.com

As a traveler, I always value transparency and honesty when booking flights. Sadly, my experience with Hop2.com left me disappointed and frustrated. When attempting to book a flight from Seattle to Amritsar, I encountered a disheartening situation. The price initially offered to me was suddenly deemed unavailable, leading to a cancellation. To add insult to injury, I was inexplicably charged $2.24 for this inconvenience. In the midst of this ordeal, I felt powerless and unfairly treated. The lack of accountability for the erroneous information provided during booking left a bitter taste. As a customer, I believe in the importance of clear communication and the integrity of transactions. Unfortunately, this experience fell short of those expectations. Moving forward, I hope that Hop2.com can address these issues and prioritize transparency to ensure that other travelers are spared from similar dismay. Booking with a service that values its customers' trust and satisfaction is paramount.
N Nimra K
143 days ago

I just want to say that Malik’s service…

Exceptional Service and Unwavering Support from Malik at hop2.com I couldn't be more grateful for the outstanding service I received from Malik at hop2.com. The level of dedication and support he provided during my flight booking process was truly exceptional. Malik went above and beyond, spending over an hour meticulously searching for the best flight options for me. His thorough explanations and attention to detail ensured that I was well-informed about all available choices, allowing me to make a confident decision. What truly amazed me was Malik's unwavering commitment to resolving an issue I encountered after mistakenly booking my flight. His calm and reassuring demeanor instantly alleviated my concerns, and he efficiently resolved the issue, saving me from the anxiety of potentially losing my money. I cannot thank Malik enough for his outstanding support and professionalism throughout the entire process. His dedication to ensuring customer satisfaction is truly commendable and has left a lasting impression on me. I wholeheartedly recommend hop2.com to anyone seeking not only great flight deals but also unparalleled customer service. Thank you, Malik, for a truly memorable and stress-free booking experience.
N Nimra K
143 days ago

Malik’s Dedication and Expertise Saved My Travel Plans!

I couldn't be more grateful for the exceptional service I received from Malik at hop2.com. His dedication and expertise truly saved the day for me. Despite my booking mistake, Malik patiently worked with me for over an hour, meticulously searching for alternative flights and explaining all the available options in detail. I was panicked, fearing that I would lose my hard-earned money, but Malik's calm and professional approach reassured me. Not only did he resolve my issue efficiently, but he also went above and beyond to ensure I was completely satisfied with the outcome. Malik's outstanding service exemplifies true customer care, and I cannot thank him enough for his assistance. I highly recommend hop2.com for their exceptional team, especially Malik, who turned what could have been a travel disaster into a positive and stress-free experience. Thank you, Malik, for your amazing support!
167 days ago

Fab experience

⭐⭐⭐⭐⭐ I cannot thank hop2.com enough for the incredible experience I had with their customer service. From the moment I connected with Walker, I knew I was in good hands. He went above and beyond to assist with booking tickets for my brother and me. Our travel plans were complex, with multiple destinations and specific dates, but Walker navigated everything with ease. His extensive knowledge and patience made the entire process stress-free. He meticulously searched for the best deals and options, ensuring that we got the most value for our money. Thanks to Walker and hop2.com, my brother and I were able to embark on a memorable journey without the usual hassle associated with travel arrangements. I highly recommend hop2.com to anyone seeking a seamless and enjoyable booking experience. Their dedication to customer satisfaction is truly commendable. Thank you, Walker and hop2.com, for making it all possible!
J Jandson Rabelo
182 days ago

Never Again

Life-saver! I can't thank hop2.com enough for their incredible service. I was initially hesitant to book with them after reading a negative review, but my experience couldn't have been more different. The customer service agent I spoke with patiently addressed all my concerns and assured me that everything we discussed was documented. True to their word, my booking confirmation reflected everything we had agreed upon. It was such a relief to encounter a company that prioritizes honesty and integrity. Unfortunately, I see that others have had a different experience, and I truly sympathize with their frustration. All I can say is that my own experience was fantastic, and I hope that others give hop2.com a chance based on the exceptional service I received. Thank you, hop2.com, for saving my trip and for restoring my faith in online booking services!
I iArley
200 days ago

Meet Greyson: Your Ultimate Customer Service Ally

From the moment I reached out to hop2.com, I was greeted by Greyson's warm and friendly demeanor. His attention to detail and genuine care for my requests truly exceeded my expectations. Not only did he meet my needs, but he also delivered an exceptional level of service. Thank you, Greyson, for being an outstanding ally in customer service!
B Baha Amayreh
225 days ago

Autumn Went Above and Beyond – 10 out of 10 Customer Service!

I can't thank Autumn from hop2.com enough for the exceptional assistance she provided me. I was initially hesitant to book a ticket, but her kind and reassuring words instantly put me at ease. She took the time to understand my concerns and managed to secure a ticket that exceeded my expectations. Her professionalism and expertise truly made a difference. I'll definitely be recommending hop2.com to all my friends, emphasizing the outstanding customer service they can expect. Autumn, you are a true asset to your company - thank you for the 10 out of 10 service!
B Baha Amayreh
225 days ago

Autumn: A True Gem at Hop2.com Who Goes Above and Beyond

Living up to the glowing reviews, my experience with Autumn at Hop2.com was nothing short of exceptional. Faced with the daunting task of finding a last-minute ticket at a reasonable price, I found myself hesitant to book. Autumn not only addressed my concerns with unwavering patience but also provided a listening ear and words of reassurance that truly eased my worries. Their dedication to customer satisfaction shone through as they went the extra mile to secure a better ticket than I had hoped for. Autumn's professionalism and expertise are a true testament to the high standards set by Hop2.com. Without a doubt, I will be recommending this platform to my friends, highlighting the exceptional service provided by Autumn. Thank you, Autumn, for your outstanding performance – you truly deserve a perfect 10 out of 10!
M Mike Flores
234 days ago

Above and Beyond: A First-Class Experience with hop2.com

My experience with hop2.com was nothing short of exceptional, thanks to the outstanding customer service provided by Charisma. From the moment I started booking my flights, Charisma went above and beyond to ensure that every detail was taken care of. The seamless booking process and the clear and timely receipt of my tickets only added to the overall first-class experience. I can't thank Charisma enough for her invaluable assistance throughout the entire process. I wholeheartedly recommend hop2.com to all of my friends and family, knowing that they will receive the same top-notch service that I did. Charisma, you truly deserve all the appreciation for delivering a first-class experience. Thank you for everything!


Hop2.com is an online travel agency that aims to provide customers with a seamless and convenient booking experience for flights, hotels, and rental cars. With a vast selection of destinations, competitive prices, and user-friendly website, Hop2.com has become a popular choice for travelers around the world.

Pros and Cons

  • Pros: Competitive prices, wide selection of destinations, user-friendly website, convenient booking process.
  • Cons: Limited customer reviews available, some users may prefer more personalized customer service.

User Experience

Hop2.com offers a user-friendly interface, making it easy for customers to navigate through the website. The search feature allows users to quickly find flights, hotels, and rental cars based on their preferences. The booking process is seamless, with clear instructions and various payment options available.

Pricing and Value for Money

Hop2.com offers competitive prices for flights, hotels, and rental cars. The website compares prices from different airlines and hotels, ensuring that customers get the best value for their money. They also provide frequent promotions and discounts, further enhancing the overall value.

Customer Service

Hop2.com offers customer support through various channels, including phone and email. Their customer service representatives are known for their prompt and helpful assistance. However, some users may prefer more personalized customer service options, such as live chat or 24/7 support.

Product Quality and Selection

Hop2.com provides a wide selection of flights, hotels, and rental cars, ensuring that customers can find the perfect option for their needs. The website partners with reputable airlines and hotel chains, guaranteeing high-quality services and accommodations.

Website Usability

The Hop2.com website is designed to be user-friendly, with a clean and intuitive layout. The search feature is easy to use, allowing users to filter results based on their preferences. The booking process is straightforward, with clear instructions and secure payment options.

Returns and Exchanges

Returns and exchanges for flights, hotels, and rental cars may vary depending on the specific terms and conditions set by the respective providers. It is important for customers to carefully review the policies before making a booking. Hop2.com provides assistance to customers in navigating the return and exchange process when necessary.

Promotions and Discounts

Hop2.com offers regular promotions and discounts on flights, hotels, and rental cars. Customers can find great deals on popular destinations and save money on their bookings. The website also provides a newsletter subscription option to receive updates on the latest promotions and discounts.


Hop2.com has established a positive reputation in the travel industry. They have been operating for several years and have gained trust from customers worldwide. While there may be limited customer reviews available, the overall feedback and satisfaction levels are commendable.

Payment Options

Customers can choose from various payment options on Hop2.com, including credit cards, debit cards, and PayPal. The website ensures secure transactions through encryption technology, providing customers with peace of mind when making payments online.

Loyalty Programs

Hop2.com currently does not offer a loyalty program. However, customers can still benefit from the frequent promotions and discounts available on the website, allowing them to save money on their bookings.

Customer Reviews

While customer reviews for Hop2.com may be limited, the available feedback indicates high levels of satisfaction. Customers appreciate the competitive prices, wide selection of options, and user-friendly interface. However, more customer reviews would be beneficial in providing a comprehensive overview of the overall customer experience.

Community Involvement

Hop2.com actively participates in community initiatives by supporting local charities and organizations. They believe in giving back to the community and strive to make a positive impact through their involvement.

Shipping and Costs

As an online travel agency, Hop2.com does not deal with physical shipping. The costs associated with bookings may vary depending on the specific flight, hotel, or rental car chosen. Customers can review the costs and fees associated with their bookings before finalizing their purchase.

In conclusion, Hop2.com is a reputable online travel agency that offers a wide selection of flights, hotels, and rental cars at competitive prices. With a user-friendly website, convenient booking process, and excellent customer service, Hop2.com provides a seamless and enjoyable experience for travelers. While there may be limited customer reviews available, the overall reputation and satisfaction levels are commendable. With regular promotions and discounts, customers can find great value for their money when booking through Hop2.com.