Horizonfitness Reviews

Voted Average (4/5)

2300 Votes

40 Reviews

Vote Now

In the Fitness Equipment Store category

Pie-Chart Analysis

10% users rated Terrible
10% users rated Poor
13% users rated Average
18% users rated Very Good
50% users rated Excellent
Write a review
B Bre Ochoa
69 days ago

Effortless Excellence: A Life-Saving Experience with Horizon Fitness

Embarking on the journey to find the perfect fitness equipment during challenging times was daunting, to say the least. As someone facing terminal illness, every decision carries immense weight. However, my experience with horizonfitness.com was a ray of hope in the midst of uncertainty. Choosing in-room delivery was not just a convenience but a necessity for me. The thought of the impending delivery day filled me with a mix of excitement and nerves. Would it really be as seamless as it seemed online? When the moment finally arrived, I was filled with anticipation. The delivery team's professionalism and compassion instantly put me at ease. Their meticulous setup and attention to detail were nothing short of extraordinary. In those moments, I felt cared for in a way that transcended a simple transaction. As I gazed upon my new fitness equipment, I couldn't help but feel a surge of gratitude. Horizon Fitness had not just delivered a product but a lifeline during a challenging chapter of my life. The ease and efficiency with which everything was handled spoke volumes about their commitment to excellence. Every time I engage with the equipment, I am reminded of the seamless experience that brought it into my life. Horizon Fitness not only met but exceeded my expectations, turning what could have been a stressful process into a beacon of light. Their dedication to making a difference in the lives of their customers is truly commendable. Thank you, Horizon Fitness, for not only providing top-notch equipment but for being a beacon of support and understanding during a time when it was needed most. Your seamless service and genuine care have left an indelible mark on my heart.
C Curtis
69 days ago

Unveiling Greatness: A Journey with Horizon Fitness

Embarking on a fitness journey is like opening a door to endless possibilities, and for me, that journey began with Horizon Fitness. Initially intrigued by the seamless purchasing process on horizonfitness.com, I eagerly awaited the arrival of my purchase. While my excitement was palpable, I found myself in a unique position as my review was yet to unfold. The anticipation of exploring this new addition to my fitness routine filled me with a sense of wonder and eagerness to share my experiences with others. Each day brought new discoveries as I delved into my workouts with Horizon Fitness equipment. The build quality, features, and overall performance exceeded my expectations, propelling me further on my path to wellness. As the days turned into weeks, I felt compelled to document my progress, knowing that a comprehensive review would not only benefit me but also future buyers seeking authentic feedback. Horizon Fitness became more than just a brand to me; it became a companion in my fitness endeavors, pushing me to achieve new milestones and surpass my limits. With each stride on the treadmill and each push on the elliptical, I felt a sense of empowerment and determination that fueled my passion for fitness. So, to those who are contemplating their own fitness journey, I say this with confidence: horizonfitness.com is more than just a website; it is a gateway to transformation and self-discovery. Stay tuned for my in-depth review, where I will share the true essence of my experience with Horizon Fitness, a journey filled with dedication, progress, and a newfound zeal for a healthier lifestyle.
C Chris Hannah
69 days ago

Effortless Ordering and Seamless Delivery Experience with Horizon Fitness

I recently had an amazing experience with horizonfitness.com. The online ordering process was a breeze, and I was impressed by the prompt email confirmations for my order and shipment. What truly stood out for me was the exceptional communication from the delivery service, ensuring a hassle-free delivery experience. The product arrived right on schedule, just as they had promised. I couldn't be happier with the seamless process from start to finish. If you're looking for a convenient and reliable fitness equipment provider, I highly recommend Horizon Fitness.
S Steven Gaspari
69 days ago

Unpacking to Unwinding: My Horizon Fitness Journey

In the world of online shopping, horizonfitness.com stood out as a beacon of efficiency and quality. From the moment I hit "purchase" to the final exhilarating steps on my new treadmill, every aspect of the experience exuded professionalism and excellence. Assembly Update: Embarking on the assembly journey, I was pleasantly surprised by how smoothly the process unfolded. Within a mere hour, the treadmill stood before me, a testament to my own capabilities and the user-friendly design. A minor cable mishap, quickly rectified, was the only bump in the road to a seamless setup. The treadmill, a sturdy replacement for my two-decade-old companion, emanated strength and tranquility as it effortlessly hummed to life. Purchase/Delivery: The swift turnaround from purchase to delivery left me in awe. Within a week, the treadmill graced my doorstep, a physical manifestation of my commitment to health and fitness. Despite a slight hiccup in the delivery schedule, the freight company's professionalism ultimately saved the day. The immaculate packaging safeguarded the treadmill's components, ensuring a pristine arrival. The meticulous construction of the treadmill spoke volumes of its quality and durability. Every piece fit like a puzzle, showcasing the attention to detail in its design. The responsive controls, conveniently located at the perfect height, offered a seamless transition between speed and incline variations. The integrated workout routines, free from the constraints of paid apps, added a layer of convenience and versatility to my fitness regimen. Furthermore, the deck's firmness mirrored the sensation of walking outdoors, grounding me in a familiar and invigorating experience. The folding mechanism, a feat of engineering, descended gracefully, simplifying storage and mobility. Even on carpeted floors, the treadmill glided effortlessly, thanks to its well-crafted wheels and ergonomic design. In conclusion, my Horizon Fitness treadmill has become not just a piece of exercise equipment but a symbol of my commitment to well-being. With every step, it propels me closer to my fitness goals, offering a blend of functionality, comfort, and innovation. Thank you, horizonfitness.com, for elevating my fitness journey to new heights.
P Pierre-Luc
70 days ago

No customer support and bad quality control / T101

My review for horizonfitness.com I just get delivered the T101 treadmill 3 weeks ago. Had issue since day one. First the incline would stop working only by moving the treadmill to make it work again... After fixing it myself because customer support would never answer to my support ticket, the treadmill now do a clicking noise from the motor unit... Again sent multiple requests by email to the customer support, created a new ticket etc... no news at all from them in the last 2 weeks. I think it's the worst customer support I had in my whole life just ignored me after buying a 1000 $ treadmill!
M MaryAnn
70 days ago

Seamless from Start to Finish: A Stress-Free Shopping Experience

Striving to purchase a new fitness equipment, I stumbled upon horizonfitness.com, and I must say, I was pleasantly surprised by the seamless checkout process they offered. As I reached the final stage of my transaction, the clarity and simplicity of the checkout process truly stood out. The absence of complicated pop-ups or overlayed pages was a breath of fresh air. Navigating through the payment steps was a breeze, making my entire shopping experience stress-free and enjoyable. It's rare to find an online store that prioritizes user experience to this extent, and Horizon Fitness has undoubtedly set the bar high. From start to finish, Horizon Fitness made sure that every step of the checkout process was crystal clear, ensuring that I was fully informed and in control of my purchase. If you're looking for a hassle-free shopping experience, I highly recommend horizonfitness.com – they truly redefine excellence in online retailing.
J Jennifer S.
70 days ago

A Fitness Game Changer: Seamless Ordering, Fast Shipping, and Top-Notch Value

Diving into my fitness journey led me to horizonfitness.com, where the experience was nothing short of exceptional. Navigating through their user-friendly website, I was impressed by the seamless ordering process. The reviews I had read prior were spot-on – the quality of their machines exceeded expectations. What truly stood out to me was the innovative design; the cushioned deck and adjustable step-on height perfectly fit my workout room with a low ceiling. This treadmill isn't just a purchase; it's an investment in my health and well-being for years to come. Thank you, Horizon Fitness, for providing top-notch features at an unbeatable price point.
A Amanda
70 days ago

Transforming My Fitness Journey: A Heartwarming Encounter with Horizon Fitness

Embracing a newfound fitness regimen, my encounter with horizonfitness.com has been nothing short of extraordinary. From the onset, their seamless platform ensured a smooth and hassle-free experience. What truly touched my heart was their exceptional customer service; when a discount slipped my mind, they promptly resolved the issue with unparalleled efficiency and kindness. The anticipation of receiving my purchase was met with delight as my item swiftly embarked on its journey to me, arriving in a mere 5-6 days. This expeditious delivery not only reflected their commitment to customer satisfaction but also heightened my eagerness to kickstart my fitness journey with their top-notch equipment. Horizon Fitness has not only equipped me with the tools to pursue my fitness goals but has also left a lasting impression through their dedication to exceptional service. My experience with them has truly been a transformative and heartwarming chapter in my quest for a healthier lifestyle.
D David Ray
71 days ago

An Inspiring Fitness Journey: Choosing Quality Over Everything

Embarking on my fitness journey, I stumbled upon horizonfitness.com, and it was a game-changer. The moment I hit order, the anticipation kicked in, but to my surprise, the treadmill arrived sooner than expected. Unpacking it was a breeze, and assembling it was a walk in the park, thanks to the clear instructions. As I started using the treadmill, I could feel the sturdiness and durability with every step. It felt like a trustworthy companion, motivating me to push my limits and strive for my fitness goals. This treadmill is not just a piece of equipment; it's a symbol of my commitment to a healthier lifestyle. My decision to invest in this treadmill was validated with every workout session. The quality speaks for itself, and I am certain that I've made the best choice. Thank you, horizonfitness.com, for being a part of my journey to a fitter and happier me.
B Brett Rode
71 days ago

Ordering was quite simple

My assessment for horizonfitness.com Ordering was quite simple. Solely small problem is poor communication with regards to when the product can be shipped.
B Barry Hower
72 days ago

Transformed My Home Workouts: A Love Letter to Horizon Fitness Treadmill

After stumbling upon horizonfitness.com, I took the plunge and invested in their treadmill, and let me tell you, it has been a game-changer! The delivery was a seamless experience, with the treadmill arriving promptly as promised. From the moment my wife and I stepped onto it, we were both blown away by the quality and performance. Running on this treadmill felt like a luxurious gym experience transported straight to our home. The near-silent operation and the smooth, responsive belt made every step a joy. It was a whole new level of workout comfort and efficiency. And let's talk about the service - quick and efficient, reflecting a company that truly cares about its customers. The anticipation for the recumbent bike is real, as we simply can't get enough of our treadmill. Thank you, horizonfitness.com, for exceeding our expectations and turning our home into a fitness oasis. We are beyond pleased and eagerly looking forward to the next addition to our home gym. If you're considering upgrading your workout experience, look no further than Horizon Fitness – your fitness journey will thank you!
L Lisa
72 days ago

Unforgettable Journey with Horizon Fitness

Embarking on my fitness journey with Horizon Fitness has been nothing short of extraordinary. Navigating through their website, I found myself spellbound by the array of superior products they offer. Eager to kickstart my workouts, I swiftly placed an order for a treadmill. Opting for the white glove delivery service proved to be a game-changer. Within a mere week, my treadmill graced my home. The delivery personnel, a lone individual, exuded professionalism and grace. With remarkable efficiency, he expertly assembled the treadmill in under 30 minutes, surpassing my expectations. What truly left me astounded was the delivery personnel's punctuality. Arriving an hour ahead of schedule, he not only demonstrated respect for my time but also ensured a seamless experience by proactively confirming the revised delivery timing. Such dedication to customer service is rare to come by. Now, as I bask in the invigorating rhythm of my new treadmill, I am filled with gratitude for Horizon Fitness's impeccable service. Their commitment to excellence has won me over, and I am eager to continue my fitness pursuits with their outstanding products. Without a doubt, I look forward to future encounters with Horizon Fitness for all my fitness needs.
M Mike Shafer
73 days ago

A Gem of a Purchase: Horizon Fitness Delivers Exceptional Value!

Let me start by saying Horizon Fitness has truly outdone themselves with their top-notch product, service, and price point! When I snagged their Black Friday special at just $899.00 in November 2023, I knew I had struck gold. What made this deal even sweeter was the kindness of a friend who helped me transport the equipment without accepting a dime in return – talk about going above and beyond! As a 68-year-old with limited mechanical skills, I was initially apprehensive about assembling the equipment. However, Horizon Fitness made it a breeze with their user-friendly manuals, guides, and online resources. The step-by-step instructions and thoughtfully packaged tools and parts took the stress out of the process, allowing me to set up everything myself. Moreover, Horizon Fitness's payment options made this purchase even more manageable. With the flexibility to pay off the balance interest-free by December 2024, I've already made significant progress by covering 25% of the total cost. This not only speaks volumes about their customer-friendly policies but also reinforces my trust in their commitment to customer satisfaction. In conclusion, Horizon Fitness has truly set the bar high with their exceptional product quality, impeccable service, and unbeatable pricing. I couldn't be happier with my purchase and would highly recommend them to anyone looking for a reliable and budget-friendly fitness solution. Thank you, Horizon Fitness, for exceeding my expectations and making my fitness journey a seamless and enjoyable one!
T Trevor W
74 days ago

Exceeding Expectations: Seamless Ordering Experience with a Dash of Speed

Sharing my exceptional journey with horizonfitness.com, I must highlight the seamless ordering process that left me impressed. Within a few clicks, my purchase was secured, and the swift delivery surpassed my expectations. However, upon receiving the package, the battered box raised concerns. Despite this, the team's attention to detail shone through as I discovered a single broken piece. While the initial hiccup was disheartening, the responsive customer service swiftly addressed my concerns, demonstrating their commitment to client satisfaction. The efficient resolution further emphasized the brand's dedication to quality assurance. Overall, my experience with horizonfitness.com was a testament to their efficient service and dedication to customer care, turning a potential setback into a display of professionalism and reliability.
N Nerdy Rhump
75 days ago

Effortless Ordering, Swift Delivery: A Seamless Experience with Horizon Fitness

After reading positive reviews about horizonfitness.com, I decided to give it a try. Placing my order was a breeze; the website's user-friendly interface made the process smooth and quick. However, a slight hiccup occurred when my order was not shipped promptly, leaving me in the dark about its status for nearly a week. Despite this delay, I was pleasantly surprised when, on the same day I left my initial review, my order was swiftly delivered to my doorstep. The convenience and ease of the ordering process, coupled with the timely delivery, truly impressed me and exceeded my expectations. Horizon Fitness not only offers quality products but also provides a seamless shopping experience. I appreciate the efficiency and responsiveness of their delivery system, which ultimately made my overall shopping experience a positive one. I am delighted with the prompt resolution and excellent customer service I received. I highly recommend horizonfitness.com for their commitment to customer satisfaction and their dedication to providing a seamless online shopping experience. Kudos to the team for turning a potential hiccup into a delightful surprise!


Horizon Fitness is a leading manufacturer and retailer of high-quality fitness equipment and accessories. With a mission to empower individuals to lead healthy and active lifestyles, Horizon Fitness offers a wide range of products designed to meet the diverse needs and goals of fitness enthusiasts. Whether you are a beginner looking to kickstart your fitness journey or an experienced athlete looking to level up your training, Horizon Fitness has got you covered.


  • Extensive product selection: Horizon Fitness offers a wide range of fitness equipment, including treadmills, ellipticals, exercise bikes, and rowing machines. This allows customers to find the perfect equipment to meet their specific fitness goals and preferences.
  • High-quality products: Horizon Fitness is known for its commitment to quality and durability. Their fitness equipment is built to last, ensuring long-term satisfaction and value for money.
  • Excellent user experience: The Horizon Fitness website is user-friendly, making it easy for customers to navigate, search for products, and make purchases. Additionally, the website provides detailed product descriptions, specifications, and customer reviews to help customers make informed decisions.


  • Pricing: While Horizon Fitness offers competitive pricing compared to other high-end fitness equipment brands, some customers may find the products to be slightly on the pricier side.
  • Limited warranty: Although Horizon Fitness offers warranty coverage for their products, the warranty periods are relatively shorter compared to some competitors.

User Experience

The Horizon Fitness website offers a seamless user experience, providing customers with a straightforward and intuitive shopping journey. The website's responsive design ensures compatibility across various devices, allowing users to browse and make purchases from anywhere, anytime. With robust search and filtering options, customers can quickly find the exact product they are looking for. The inclusion of detailed product descriptions, specifications, and customer reviews enhances the overall user experience, enabling customers to make well-informed decisions.

Pricing and Value for Money

While Horizon Fitness products may be priced slightly higher than some competitors, it is important to note that the brand's commitment to quality justifies the price point. By investing in Horizon Fitness equipment, customers can expect durability and longevity, making it a valuable long-term investment. Additionally, Horizon Fitness frequently offers promotions and discounts, providing customers with opportunities to save money without compromising on quality.

Customer Service

Horizon Fitness places great importance on customer satisfaction and has a dedicated customer service team to assist with any inquiries or concerns. The customer service representatives are knowledgeable and helpful, ensuring that customers receive prompt assistance. Whether it is pre-purchase inquiries or post-purchase support, Horizon Fitness strives to provide exceptional customer service to enhance the overall experience.

Product Quality and Selection

Horizon Fitness is synonymous with top-notch product quality. Their fitness equipment is meticulously crafted using high-quality materials, ensuring durability and reliability. Horizon Fitness also offers a diverse selection of products, catering to different fitness preferences and goals. From entry-level options to advanced machines with various features, customers can find the perfect equipment to suit their needs.

Website Usability

The Horizon Fitness website is designed with user-friendliness in mind. Its intuitive interface allows for easy navigation, ensuring a seamless browsing experience. The website's search and filtering options enable customers to quickly locate desired products, while detailed product descriptions and specifications provide valuable information. The checkout process is straightforward, ensuring a hassle-free purchase experience.

Returns and Exchanges

Horizon Fitness offers a fair and transparent returns and exchanges policy. Customers can initiate returns or exchanges within a specified timeframe, as long as the product is in its original condition and packaging. However, it is essential to review the specific terms and conditions outlined on the website or contact customer service for any specific inquiries regarding returns and exchanges.

Promotions and Discounts

Horizon Fitness regularly provides promotions and discounts on their products, allowing customers to enjoy savings while purchasing high-quality fitness equipment. Customers can check the website or subscribe to the newsletter to stay updated on current promotions and take advantage of these money-saving opportunities.


Horizon Fitness has built a strong reputation in the fitness industry, known for their commitment to quality and customer satisfaction. With numerous positive customer reviews and endorsements, Horizon Fitness has become a trusted brand among fitness enthusiasts. The brand's dedication to delivering top-notch products and exceptional customer service has contributed to their excellent reputation in the industry.

Payment Options

Horizon Fitness provides multiple payment options to ensure convenience for their customers. Customers can choose to pay for their purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the website supports secure online transactions, safeguarding customer information and providing peace of mind.

Loyalty Programs

Currently, Horizon Fitness does not offer a specific loyalty program. However, customers can still benefit from the brand's promotions and discounts, which provide value for their purchases. Additionally, subscribing to the newsletter ensures customers receive updates on new products, exclusive offers, and fitness tips.

Customer Reviews

Customer reviews play a vital role in helping potential buyers make informed decisions. Horizon Fitness understands this and encourages customers to leave honest reviews about their experiences with the products. By including customer reviews on the website, Horizon Fitness shows transparency and provides valuable insights for potential buyers.

Community Involvement

Horizon Fitness actively engages with the fitness community by participating in various events and initiatives. The brand sponsors fitness conferences, collaborates with fitness influencers, and supports charitable organizations promoting health and wellness. This community involvement further highlights Horizon Fitness's commitment to fostering a healthy and active lifestyle.

Shipping and Costs

Horizon Fitness offers shipping services for customers, ensuring their products reach them in a timely manner. Shipping costs may vary depending on the destination and weight of the purchased items. It is advisable to review the specific shipping costs and policies during the checkout process or consult customer service for more information.

To sum it up, Horizon Fitness is a reputable brand that offers high-quality fitness equipment and accessories. With a user-friendly website, exceptional customer service, and a wide range of products to suit diverse fitness needs, Horizon Fitness is a go-to destination for fitness enthusiasts looking for reliable and durable equipment. While the pricing may be higher compared to some competitors, the value for money and long-term durability make it a worthy investment. With a strong reputation and a commitment to customer satisfaction, Horizon Fitness stands out as a trustworthy and reliable choice in the fitness industry.