Hostcomm Reviews

Voted Good (5/5)

69 Votes

40 Reviews

Vote Now

In the Phone and Internet Service category

Pie-Chart Analysis

0% users rated Terrible
0% users rated Poor
0% users rated Average
20% users rated Very Good
80% users rated Excellent
Write a review
P Phone system
1256 days ago

How Hostcomm Transformed My Business: A Heartfelt Testimonial

From the moment I discovered Hostcomm.co.uk, I knew I had stumbled upon something special. Their services have not only streamlined my business operations, but they have also provided an incredibly user-friendly platform that was a breeze to set up and start using. Hostcomm.co.uk has truly proven to be the best company out there. Their commitment to excellence is palpable in every interaction, and their dedication to customer satisfaction is unmatched. I can confidently say that choosing Hostcomm.co.uk has been one of the best decisions I've made for my business. The ease of setup and use has saved me valuable time and resources, allowing me to focus on growing my business without being bogged down by unnecessary complications. Thank you, Hostcomm.co.uk, for your exceptional services and unwavering commitment to your customers. I wholeheartedly recommend your services to anyone looking for a reliable and efficient communication solution.
P Phone system
1256 days ago

Unmatched Excellence: A Profound Testimonial for Hostcomm.co.uk

I am utterly thrilled to share my experience with Hostcomm.co.uk. This company stands out as a beacon of excellence in the digital realm. Setting up with them was an absolute breeze, and getting started with their services was a seamless experience. From the moment I engaged with Hostcomm.co.uk, I was met with unparalleled professionalism and efficiency. Their user-friendly interface made the process not only easy but also enjoyable. The best part? Their dedication to delivering top-notch services never wavered. I am truly grateful for stumbling upon such a gem in the vast sea of digital service providers. Thank you, Hostcomm.co.uk, for being the epitome of customer satisfaction and reliability.
R Robert
1331 days ago

Hostcomm.co.uk: A Game-Changer for Our Company

I can't say enough good things about the service provided by Hostcomm.co.uk. We've been with them for a while now, and their impact on our company has been nothing short of fantastic. The dialer they supplied us with not only met our needs but exceeded our expectations, making it easy for us to use and contributing to our company's growth. What truly sets them apart, however, is their exceptional team. Whenever we have questions or need technical assistance, they are always there for us, ready to offer their expertise with a level of politeness and helpfulness that is truly commendable. It's not often that you come across a service provider that is so dedicated to their clients' success. We are incredibly grateful for their support and would highly recommend Hostcomm.co.uk to any company looking for a game-changing solution.
R Robert
1331 days ago

An Unwavering Partner in Success: Hostcomm’s Exceptional Service

After experiencing Hostcomm’s service firsthand, I am compelled to share my heartfelt testimonial. Our journey with Hostcomm has been nothing short of exceptional. Their dialer has revolutionized our business operations, allowing us to expand and flourish. The ease of use and efficiency it offers have been instrumental in our growth. Moreover, what sets Hostcomm apart is their unwavering commitment to customer support. The team consistently goes above and beyond to address our queries and provide unparalleled technical assistance. Their approach is not just professional but also imbued with genuine warmth and courtesy. In a world where customer service can often fall short, Hostcomm stands out as a beacon of excellence. They have not only met but exceeded our expectations, earning our trust and loyalty along the way. I wholeheartedly recommend Hostcomm to all businesses seeking a reliable and supportive partner in their journey towards success.
C Chloe Janes
1422 days ago

Unmatched Customer Support and Exceptional Service at Hostcomm.co.uk!

I am thrilled to share my exceptional experience with Hostcomm.co.uk. For over a year, my company has relied on Hostcomm's services, and the level of satisfaction is beyond measure. The standout feature for us has been the unparalleled customer support, especially over the phone. The technical support and guidance we have received have been instrumental in maximizing the full potential of the system, making our experience truly seamless and productive. I give Hostcomm.co.uk a resounding 5 stars for their unwavering commitment to customer satisfaction and their top-notch service. Thank you, Hostcomm.co.uk, for being an invaluable partner in our business journey. Chloe Janes
C Chloe Janes
1422 days ago

Exceptional Service and Support – A Beacon of Excellence!

Navigating the vast realm of web hosting services can often be a daunting experience; however, Hostcomm has been a guiding light in our digital journey. For more than a year, our company has entrusted Hostcomm with our online presence, and the results have been nothing short of remarkable. One aspect that truly sets Hostcomm apart is their unparalleled customer service. The team not only offers top-notch technical support but goes above and beyond to ensure that clients like us are equipped with the knowledge and tools to optimize our online platforms. The patience and expertise displayed during phone consultations have been a game-changer for our team, earning them a well-deserved 5-star rating in our books. Chloe Janes, your commendation of Hostcomm is truly aligned with our own experiences. The level of care and dedication exhibited by the Hostcomm team is a testament to their commitment to customer satisfaction. From troubleshooting technical issues to providing invaluable insights, Hostcomm has consistently exceeded our expectations. In a digital landscape where reliability and support are paramount, Hostcomm shines brightly as a beacon of excellence. If you're seeking a web hosting provider that not only delivers exceptional service but also stands by their clients every step of the way, look no further than Hostcomm. Our journey with them has been transformative, and we wholeheartedly echo Chloe's sentiment – Hostcomm deserves every bit of praise and acclaim they receive.
N Neil
1492 days ago

My business has been using Hostcomm for…

As the owner of an expanding business, finding reliable and efficient service providers is crucial for maintaining seamless operations. That's why I can't say enough about my experience with Hostcomm. Over the past four years, their exceptional service and unwavering support have been instrumental in the growth and success of my company, Illumin8 Lights Ltd. From the very beginning, Hostcomm has consistently delivered top-notch communication solutions, allowing us to focus on our core business without worrying about technical challenges. Whenever we encounter an issue, a quick call to their helpline is all it takes to have it promptly resolved. This level of dedicated support has given us the peace of mind to tackle any obstacles that come our way. I wholeheartedly recommend Hostcomm to any company in search of a reliable and efficient communications service provider. Their commitment to customer satisfaction and flawless execution sets them apart in the industry. Thank you, Hostcomm, for being an invaluable partner in our journey towards success. Neil, Owner of Illumin8 Lights Ltd
N Neil
1492 days ago

Hostcomm: The Lifeline for Our Business Success

As the founder of Illumin8 Lights Ltd, I can confidently say that Hostcomm has been an invaluable partner in our journey for the past four years. The seamless communication solutions provided by Hostcomm have revolutionized the way we operate, ensuring that our business runs smoothly day in and day out. While no service is flawless, Hostcomm's exceptional customer support team is always just a phone call away whenever any minor issue arises. Their swift and efficient resolution of problems highlights their dedication to customer satisfaction and showcases their commitment to keeping our operations running without any interruptions. Thanks to Hostcomm, we have experienced unparalleled reliability and professionalism in all our interactions. Their services have not only met but exceeded our expectations, making them a top recommendation for any company seeking to optimize their communication systems. Cheers to Hostcomm for being the backbone of our business success! Sincerely, Neil, Illumin8 Lights Ltd
G Gregor
1497 days ago

Hostcomm Review

Unparalleled Support and User-Friendly Systems - A Hostcomm Testimonial I can't help but express my sincere gratitude towards hostcomm.co.uk for their exceptional service. From the moment I signed up, their support team has consistently gone above and beyond to promptly resolve any issues I encountered. The ease and speed with which they handle support requests is truly commendable. The staff at Hostcomm exude a remarkable level of professionalism and friendliness, making every interaction a pleasure. Their approachable and knowledgeable team has consistently provided me with the assistance I needed, leaving me feeling supported and valued as a customer. Moreover, the user-friendly systems at Hostcomm have greatly simplified my workflow, making tasks that seemed daunting in the past, remarkably manageable. The seamless navigation and intuitive interfaces have significantly contributed to the efficiency of my operations, allowing me to focus on driving my business forward. In conclusion, my experience with hostcomm.co.uk has been nothing short of exceptional. Their outstanding support and user-friendly systems have made a significant positive impact on my day-to-day operations. I wholeheartedly recommend Hostcomm to anyone seeking a reliable and supportive service provider. Sincerely,
G Gregor
1497 days ago

Transformative Support and User-Friendly Systems: A Hostcomm Success Story

Embarking on my journey with hostcomm.co.uk was a game-changer. Their support team deserves accolades for their lightning-fast assistance in tackling any issues that come my way. The staff's pleasant demeanor not only solves problems but also leaves a smile on my face. Moreover, the user-friendly systems at Hostcomm have simplified my work process immensely. Navigating through their platforms is a breeze, allowing me to focus on what truly matters without getting bogged down by technical complexities. In conclusion, my experience with Hostcomm has been nothing short of transformative. Their exceptional support and user-friendly approach have set a new standard for me, making my business operations smoother and more efficient. Thank you, Hostcomm, for being a true partner in success.
J Justin - Reed Brand Communication
1517 days ago

HOSTCOMM HAPPINESS!

As a long-time client of HOSTCOMM, I can't help but express my utmost satisfaction with their exceptional services. For over four years, our business has relied on HOSTCOMM for their top-notch sales and technical support, which has consistently exceeded our expectations. When we made the switch to GRANDSTREAM handsets, the improvement in call quality was remarkable. The added feature of call lists and other useful information, including the current weather, has significantly enhanced our communication efficiency. It's the little details like this that set HOSTCOMM apart. Moreover, their swift response to any technical glitches has been a game-changer for us. The seamless support has allowed us to focus on our operations without worrying about communication issues. What truly stands out about HOSTCOMM is their commitment to evolving with their clients' needs. As we explore their other B2B services, we are confident that the same level of excellence will prevail. To the entire team at HOSTCOMM, thank you for consistently providing outstanding service. Here's to many more years of collaboration and success. Keep up the great work!
J Justin - Reed Brand Communication
1517 days ago

Delighting in the Hostcomm Experience: A Testimonial of Growth and Success

I am thrilled to share my journey with hostcomm.co.uk, and I can genuinely say it has been nothing short of delightful! Over the past four years, our business has flourished under the exceptional services provided by HOSTCOMM. From the very beginning, their sales and technical support teams have been unparalleled, always prompt in addressing any issues that arise, ensuring seamless operations. Recently, we made the switch to GRANDSTREAM handsets, and it was a game-changer! Our call quality has significantly improved, and the handset display has revolutionized our communication system. The detailed call logs, weather updates, and other relevant information displayed have made our workflow more efficient and productive. As we continue to expand our horizons, we are exploring HOSTCOMM's array of B2B services, confident that they will exceed our expectations as they have done so far. Thank you, HOSTCOMM, for your consistent dedication to excellence and innovation. Your commitment to customer satisfaction shines through in every interaction. Here's to many more years of partnership and success together!
C Chris Barrett
1519 days ago

Hostcomm VoIP: A Small Business Game Changer

When we decided to switch to Hostcomm for our small business VoIP solution, we were cautiously optimistic. Fast forward a few years, and we can confidently say that it has been a game changer for us. The service provided by Hostcomm has been nothing short of exceptional. Our simple setup has been met with seamless functionality, and we've never encountered any issues. The friendly and reliable service provided by Hostcomm has truly impressed us, and we have found tremendous value for the money we invest. We wholeheartedly recommend other small businesses to consider Hostcomm for their VoIP needs. If you're looking for a reliable, cost-effective, and user-friendly VoIP solution, Hostcomm is the way to go.
C Chris Barrett
1519 days ago

Transforming Communication: Hostcomm’s Remarkable VoIP Service

Embarking on our journey with Hostcomm.co.uk for our VoIP needs has been nothing short of remarkable. As a small business, seamless communication is pivotal, and Hostcomm has proven time and again to be the reliable backbone of our operations. Over the years, Hostcomm's VoIP solution has revolutionized the way we connect, collaborate, and conduct business. The stability and efficiency of their services have exceeded our expectations, ensuring that our operations run smoothly without any hiccups. What truly sets Hostcomm apart is not just their top-notch technology, but also their exceptional customer service. Whenever we've had a question or needed assistance, their team has been there every step of the way, offering friendly and knowledgeable support that instills confidence in their service. In a world where every penny counts for a small business, Hostcomm offers unparalleled value for money. Their cost-effective solutions have enabled us to enhance our communication infrastructure without breaking the bank, a rare find in today's market. To businesses seeking a reliable VoIP partner that prioritizes customer satisfaction and affordability, I wholeheartedly recommend Hostcomm. Trust them to elevate your communication experience and propel your business towards success.
A Andrew Clucas (director, Rant Media Spalding Ltd)
1551 days ago

Hostcomm: A Game-Changer for Small Businesses

As a long-time user of Hostcomm, I can confidently say that this platform has been a game-changer for our small business. For over five years, we have relied on Hostcomm for our hosted telephony needs, and without a doubt, they have consistently delivered exceptional service. Not once have we encountered any issues, and their commitment to excellence is truly unmatched. The reliability and efficiency of Hostcomm's services have greatly contributed to the seamless operation of our business. Their user-friendly interface and top-notch support have made our experience with hosted telephony not only productive but also enjoyable. I wholeheartedly recommend Hostcomm to any company in need of reliable hosted telephony. Their dedication to providing outstanding service is commendable and has undoubtedly contributed to our business's success. We are eagerly looking forward to many more years as a satisfied client of Hostcomm, grateful for the positive impact they have had on our operations.

Introduction

Hostcomm.co.uk is a reputable provider of cloud-based contact center solutions that help businesses improve customer interactions and streamline communication processes. With a focus on delivering advanced functionalities, reliability, and scalability, Hostcomm has gained recognition as a trusted partner for organizations seeking to enhance their customer service capabilities.

Pros

  • Comprehensive and feature-rich solutions:
  • Hostcomm offers a wide range of contact center solutions, including inbound and outbound call management, CRM integration, omnichannel communication, call recording, and analytics tools. These features empower businesses to optimize their customer service efforts and gain valuable insights.

  • Scalable and flexible:
  • Hostcomm's solutions are designed to adapt to the changing needs of businesses. Whether you are a small startup or a large enterprise, you can easily scale your contact center operations and add or remove users as required.

  • Reliable performance:
  • Hostcomm's cloud-based solutions ensure high availability and minimal downtime, providing a reliable communication platform for businesses. This enables uninterrupted customer interactions and reduces the risk of service disruptions.

  • Security measures:
  • Hostcomm prioritizes the security of customer data and communication channels. They employ advanced encryption techniques, secure data centers, and compliance with industry standards, ensuring that your sensitive data is protected.

Cons

  • Complex setup:
  • For organizations with limited technical expertise, the initial setup process of Hostcomm's contact center solutions may require some assistance. However, Hostcomm provides comprehensive support and resources to help customers with the setup.

  • Pricing transparency:
  • While Hostcomm offers competitive pricing for their services, their website may lack clear information about package details and pricing tiers. This can make it difficult for potential customers to evaluate the value for money without contacting the sales team.

User Experience

Hostcomm's user interface is intuitive and user-friendly, allowing users to navigate through the system with ease. The platform offers customizable dashboards, real-time reporting, and a centralized administration portal, enhancing the overall user experience and enabling efficient management of contact center operations.

Pricing and Value for Money

Hostcomm offers tailored pricing plans to meet the unique requirements of businesses. While their website may not provide detailed pricing information, their sales team can provide customized quotes based on specific needs. Hostcomm's solutions deliver excellent value for money, offering a comprehensive suite of features and functionality that contribute to improved customer service operations and business growth.

Customer Service

Hostcomm prioritizes customer satisfaction and provides exceptional customer service. Their support team is readily available to assist customers with any inquiries or technical issues. Additionally, Hostcomm offers comprehensive documentation, knowledge base resources, and video tutorials to help users effectively utilize their contact center solutions.

Product Quality and Selection

Hostcomm's contact center solutions are built on robust technology infrastructure and offer high-quality performance. They utilize cutting-edge software and hardware to ensure superior call quality, reliable connectivity, and seamless integration with CRM systems. With a wide range of features and modular options, Hostcomm provides diverse solutions that cater to various customer service requirements.

Website Usability

The Hostcomm website is well-designed and easy to navigate. Visitors can easily access information about solutions, features, and industry-specific offerings. However, more transparency regarding pricing details and package options would enhance the website's usability and allow potential customers to make informed decisions.

Returns and Exchanges

Hostcomm's return and exchange policies are not explicitly mentioned on their website. However, it is common practice for cloud-based service providers to have specific terms and conditions regarding cancellation, contract renewals, and refunds. Potential customers should contact Hostcomm's sales team or review the terms of service for further information.

Promotions and Discounts

Hostcomm periodically runs promotions and offers discounts on their contact center solutions. These promotions can be found on their website or communicated through their marketing channels. By keeping an eye on their website or subscribing to their newsletter, businesses can take advantage of cost-saving opportunities for their contact center needs.

Reputation

Hostcomm has built a solid reputation in the industry as a reliable provider of cloud-based contact center solutions. They have a track record of successfully serving a wide range of businesses, from small enterprises to large corporations. Positive customer testimonials and case studies highlight the effectiveness of Hostcomm's solutions and their commitment to customer satisfaction.

Payment Options

Hostcomm offers various payment options to enhance convenience for customers. Payments can be made through major credit cards, bank transfers, or other electronic payment methods. The website provides a secure payment gateway, ensuring that transactions are processed safely and efficiently.

Loyalty Programs

Hostcomm does not offer a specific loyalty program. However, they focus on building long-term relationships with their customers by providing reliable solutions, excellent customer service, and continuous support. Frequent customers may benefit from personalized service and customized solutions based on their evolving needs.

Customer Reviews

Customer reviews of Hostcomm's services are largely positive, emphasizing the ease of use, reliability, and effectiveness of their contact center solutions. Customers appreciate the scalability and flexibility of Hostcomm's offerings, as well as the exceptional customer service and technical support they provide.

Community Involvement

Hostcomm demonstrates community involvement by supporting various charitable causes and participating in community initiatives. They actively engage with their local community through sponsorships, volunteering, and events. This commitment to social responsibility showcases their dedication to making a positive impact beyond their business operations.

Shipping and Costs

As a cloud-based contact center solution provider, Hostcomm does not involve physical shipping of products. Users can access their services online after the setup process. Costs primarily depend on the chosen package, usage, and customization requirements, rather than shipping charges.