Users Voice for Hostinger

15% users rated Terrible
3% users rated Poor
1% users rated Average
3% users rated Very Good
78% users rated Excellent
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Hostinger Overall rating
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User Interface
Quality

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Review article published on: 04 May 2019

Last updated by on 09 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Sep 2022 4.7 2.6 5 4.4 4.8 1.8
Oct 2022 5 3.6 5 4.4 4.3 2.8
Nov 2022 3.3 3.3 1 2.7 2.4 2
Dec 2022 5 5 5 5 5 5
Mar 2023 4.1 1.5 4.8 4.6 1.7 5
Line Chart for Rating of peer stores

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Detailed Hostinger Review by

Introduction

Hostinger is a web hosting company that was founded in 2004. It has become popular around the world for its affordable pricing plans and easy-to-use website builder.

Pros and Cons

Pros:
  • Low-cost web hosting plans
  • Easy-to-use website builder and control panel
  • Good speed and uptime
  • Excellent customer support
Cons:
  • No free domain name
  • No phone support
  • Higher renewal rates
  • No automatic backups

User Experience

Hostinger’s user experience is simple and straightforward. The website builder has a drag-and-drop interface that is easy to use, and the control panel is well-organized. The customer support team is also responsive and helpful.

Pricing and Value for Money

Hostinger offers some of the most affordable pricing plans in the web hosting industry. The basic plan starts at $0.99 per month and comes with unlimited bandwidth and a free SSL certificate. However, the renewal rates are significantly higher. Overall, Hostinger offers good value for money.

Alternatives

Some popular alternatives to Hostinger include Bluehost, SiteGround, and A2 Hosting. Bluehost is slightly more expensive but has better features, while SiteGround and A2 Hosting offer better speed and uptime.

Customer Service

Hostinger’s customer service is excellent. They offer 24/7 live chat support, and the representatives are knowledgeable and helpful. However, they do not offer phone support.

Product Quality and Selection

Hostinger’s product quality and selection are good. They offer a wide range of web hosting plans, domain registration services, email hosting, and website builder tools. However, they do not offer any advanced features like automatic backups.

Website Usability

Hostinger’s website is well-designed and easy to navigate. The site loads fast and has a clean layout. The website builder is also easy to use and has plenty of customization options.

Returns and Exchanges

Hostinger offers a 30-day money-back guarantee for all its web hosting plans. If you are not satisfied with your purchase, you can request a refund within the first 30 days of sign-up.

Promotions and Discounts

Hostinger offers regular promotions and discounts on its web hosting plans. You can often find deals and offers for up to 90% off the regular price.

Reputation

Hostinger has a good reputation in the web hosting industry. It has received numerous positive reviews from customers and has won multiple awards for its affordable pricing and excellent customer support.

Payment Options

Hostinger offers several payment options, including credit cards, PayPal, and Bitcoin.

Loyalty Programs

Hostinger does not offer a loyalty program at this time.

Customer Reviews

Hostinger has mostly positive customer reviews online. Customers praise the company for its affordable pricing, easy-to-use website builder, and excellent customer service.

Community Involvement

Hostinger is involved in various community projects and charitable initiatives. They have partnered with several non-profit organizations to support various causes.

Shipping and Costs

Hostinger does not ship any physical products, so there are no shipping costs associated with its services. The pricing plans are straightforward and easy to understand, with no hidden fees.

Hostinger Recent User Reviews

User Rating

5 stars

435

4 stars

34

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Reviewer Name: Moldovan Bogdan

Review Submission Date: 2022-12-17

Review Title: Best client service!
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Review Description: Best client service!They always solve my problems or point me in the right direction even if the problems are not depending by them but by WP instead.Very quick response and it's always a pleasure to communicate with them!Thanks Hostinger client service!

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Reviewer Name: pedram

Review Submission Date: 2022-12-17

Review Title: VPS , old version kernel ,TPM2
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Review Description: hi i want to upgrade my vps kernel to latest version because i want to use Wireguard profile and also i wanna TPM2 ability to install Stunnel , and L2tp , why yours vps not support these ? Digitalocean vps already support all of them ?

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Reviewer Name: Bahr Ul Islam Khan

Review Submission Date: 2022-12-17

Review Title: Thanks for giving me a chance to share my expreince
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Review Description: Thanks for giving me a chance to share my experience, the reply was exactly to the point, may Allah bless him/her.SuggestionIf the reply time limit to 10 min maximum or 5 min it will be better.or if you can give me your contact number so I can call directly.

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Reviewer Name: Captain Dustin

Review Submission Date: 2022-12-16

Review Title: Best Hosting Company!
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Review Description: Great Service! I've love Hostinger. Much faster and more reliable than other sites I've used in the past. Highty recommend them!Great customer service!

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Reviewer Name: Kevink

Review Submission Date: 2022-12-16

Review Title: No live chat, no response to emails not able to receive urgent emails
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Review Description: My email went down all mail being returned & no support for an hour. Saying quota reached but in my account it's @ 49%. Complete mess and missing urgent emails without any support.

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Reviewer Name: Naman Kumar

Review Submission Date: 2022-12-16

Review Title: I will keep it short
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Review Description: I will keep it short. I loved the service for sure. There were a few downtimes, but were for very short durations. Customer support replies on time (not too fast, not too slow). And yes, my websites load quickly for sure.

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Reviewer Name: Saud

Review Submission Date: 2022-12-16

Review Title: I can confidently recommend Hostinger…
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Review Description: I can confidently recommend Hostinger for a wide range of use cases. It's a great option for new websites that want a quality hosting service at an affordable price. Hostinger is also an excellent option for higher traffic sites that want to scale without switching providers.

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Reviewer Name: Paul

Review Submission Date: 2022-12-16

Review Title: So far so good. 5/5.
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Review Description: So far so good. Recently switched from other hosting provider to Hostinger. Very good and fast checkout process without any problem. Server and domain was working immediately after payment. Chat support really helped when i got some questions. They care. 5/5.

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Reviewer Name: janak technologies

Review Submission Date: 2022-12-16

Review Title: Worst and Cheater company hostinger
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Review Description: @Hostinger I would definitely write a review the hostinger... Please everyone do not buy any type of service from hostinger... I have bought domain name from them and still after 6 hours mu domain is not get registered... Poor customer care service as well... Worst

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Reviewer Name: Eddie Erskine-Ashun

Review Submission Date: 2022-12-15

Review Title: Seamless Migration of my Website within…
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Review Description: Seamless migration of my Website within a few minutes, almost all critical contents up and running, needed to reconnect some third-party plugins done.Quite an exhilarating experiance to see my site working faster than my previous host. I will recommend Hostinger for those looking for alternative to their current Host, its affordable, secure and reliable Website Hosting Service.