Hostinger Reviews

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58 Votes

58 Reviews

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12% users rated Terrible
31% users rated Poor
9% users rated Average
19% users rated Very Good
29% users rated Excellent
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R Randy
20 days ago

It would be very helpful if Hostinger…

My review for hostinger.de It would be very helpful if Hostinger would provide a single site index page with nav links to each service and sub-service so the first-line support (or users) could quickly find a link or be advised which long to choose by first-line support. Because you change your interfaces based on the clients package they’re running, your support people can’t tell clients where to find links, except by referring to general areas too look (and even then they say it’s dependent on the package you purchased). Put 100% of your links into a taxonomy index page so both clients and tech support can easier find various services or settings pages. Cheers
R Raza
20 days ago

Going Above and Beyond: A Stellar Customer Experience

I recently had a phenomenal experience with hostinger.de that I simply had to share. Initially, I encountered some frustration with the AI response server, but that all changed when I requested to speak with a human. The level of care and support I received was truly outstanding. Not only did the representative address my question, but they also took the extra step of researching the necessary information and updating it on my web DNS. The dedication and effort they put into resolving my issue left me thoroughly impressed and extremely satisfied with the service. I cannot express enough gratitude for the exceptional support I received. Thank you hostinger.de for going above and beyond to ensure a seamless and positive customer experience.
N Nnamani Emmanuel
21 days ago

Hostinger: A Reliable Partner for Seamless Online Presence

Having experienced the exceptional service of Hostinger, I am thrilled to share my review. The team's lightning-fast responses to inquiries have surpassed all expectations, setting them apart from other hosting providers. During our research phase, Hostinger's support team stood out for their efficiency and expertise. What sets Hostinger apart is their proactive approach in informing clients about upcoming renewals. This simple yet thoughtful gesture showcases their commitment to excellent customer service. Without their timely reminders, renewals might have slipped our minds, causing unnecessary disruptions to our website. Moreover, the speed and reliability of Hostinger's services are truly commendable. Throughout our time with them, our website consistently loads fast, ensuring a seamless user experience. The impressive uptime further demonstrates Hostinger's dedication to keeping our online presence consistently accessible. In conclusion, I wholeheartedly endorse Hostinger and would proudly recommend them to anyone in need of reliable hosting services. Thank you, Hostinger, for being a trustworthy partner in our online endeavors.
K kate
21 days ago

Great customer service

My review for hostinger.de Great customer service! They reply to you via chat ASAP with the best solutions. Very responsive and always have a solution. Cheapest hosting company and first domain you buy through them is free.
L Luis Quinones
22 days ago

Hostinger’s Billing Team Sets the Gold Standard for Customer Service

I cannot sing enough praises for the remarkable responsiveness and dedication of Hostinger's billing team. When I encountered an issue, they were not only quick to respond but also remained steadfast in their commitment until the matter was fully resolved. It was truly astonishing to witness such efficiency, especially in an industry where prolonged wait times are the norm. Each individual who played a part in resolving my issue deserves the highest commendations. This seamless and prompt assistance speaks volumes about the excellent leadership of the directors and managers overseeing the billing department. My heartfelt gratitude to every person involved in my case. This exceptional level of customer service has undoubtedly earned my long-term loyalty.
A Andy Williams
22 days ago

Looking for a superb webhost?

My review for hostinger.de We have been with another host for several years and when their service started to decline, made the move to Hostinger -and so glad we did!! Everything is designed to give clarity, superb support and very prompt feedback. Add to this the excellent value for money and the 24/7 access to knowledgeable people such as Nadya and you have a winning formula. Can't recommend highly enough.
G Gordan
22 days ago

I have been using Hostinger for a while…

My review for hostinger.de I have been using Hostinger for a while now (about 2.5 years now), mainly for domains, but I do also use their other services. While I have encountered problems as I progress, the support from Hostinger has been like nothing else! (In a good way!)I have never had an issue last longer than a few hours and when they do solve it, they are very informative and explain things very well. I really couldn't recommend them enough, they are also constantly improving and optimising their control panel in ways that help with site management.
C Carbalux
22 days ago

Exceptional Support Beyond Expectations

Reflecting on my recent experience with Hostinger.de, I cannot help but express my gratitude for the outstanding customer service I received. Joaquin's prompt and efficient resolution of my internal file issue left me deeply impressed. His dedication and swift action not only solved my problem swiftly but also showcased Hostinger's commitment to excellence in customer care. The level of support offered by Joaquin went above and beyond my expectations, leaving me a satisfied and loyal customer. Thank you, Hostinger, for your exceptional service.
B bernard dowling
22 days ago

Unleash Your Online Potential with Hostinger.de

My Hostinger experience goes beyond just a web hosting service - it's been a game-changer in my online journey. The affordability, reliability, user-friendliness, scalability, security measures, and exceptional customer support have truly set Hostinger apart as a trusted partner in my success story. From beginner websites to complex projects, Hostinger has provided the tools and support needed to reach new heights. If you're seeking a platform to elevate your online presence and achieve your goals, look no further - Hostinger is the answer. Don't hesitate, embark on your online success story with Hostinger today!
L Laura Wilson
22 days ago

A Beacon of Integrity: Hostinger Shines Bright

I must wholeheartedly disagree with the previous review titled "Scammers and Liars." My experience with Hostinger has been nothing short of outstanding. Instead of being scammers, they have proven to be a beacon of integrity in the web hosting industry. Upon signing up for a VPS service, I found their performance to exceed expectations. The service was not only functional but also reliable, showcasing the high standard Hostinger upholds. Their commitment to quality is truly commendable. In times of need, their customer support team was not only helpful but also efficient. They went above and beyond to assist me with any queries I had, ensuring a seamless experience throughout. The care and dedication they exhibited left a lasting impression on me. As for the accusations of fake reviews, I find them baseless. Hostinger's stellar reputation speaks for itself, earned through their exemplary services and genuine customer satisfaction. Trust is built on transparency, and Hostinger exemplifies this principle effortlessly. In conclusion, I wholeheartedly recommend Hostinger for anyone seeking a reliable and trustworthy web hosting provider. Thank you, Hostinger, for setting the bar high and delivering excellence in every aspect of your service.
C Craig
22 days ago

Hostinger is good – the hPanel not so good.

My review for hostinger.de Hostinger is really good, probably the best hosting I've ever used. My only complaint is the hPanel/the account backend. It is awful trying to find the things I need. I find the UI confusing and I have to hunt around to find where to go to achieve simple tasks. I host with multiple hosting companies and most are simple to use, but because I am not regularly using hPanel if forget where things are.
T Todd Jamieson
23 days ago

Exceptional Support and Reliable Hosting

I can't say enough about my experience with Hostinger. The customer service is top-notch, always going above and beyond to assist me with any questions or concerns. Their web hosting services are extremely reliable, with minimal downtime and excellent speed. It's truly a relief to have found a host that not only meets but exceeds my expectations. I highly recommend Hostinger to anyone in need of reliable hosting and exceptional customer support.
R Roomers Boomers
23 days ago

I was with Godaddy for over a decade…until Hostinger

My review for hostinger.de I was with Godaddy for over a decade and it was like a bad marriage that just had to end - then one day I found Hostinger...what a fantastic company, super pro and quick to respond every time... I plan to stay with them for as long as possible and to add even more sites to my portfolio so thanks guys for being awesome.
M Maritza
23 days ago

Hostinger.de: A Customer Service Dream with Reja Leading the Way

When it comes to online hosting services, Hostinger.de has always been my go-to choice. However, my experience reached new heights of satisfaction thanks to Reja, the exceptional customer service representative who went above and beyond to assist me. Reja's professionalism and efficiency were evident from the get-go. Not only did she swiftly address my technical issues, but she did so with a level of kindness and patience that is truly commendable. Despite my struggles in articulating the problem, Reja grasped the issue effortlessly and provided prompt solutions. It's rare to come across a customer service agent who not only excels in their job but also exudes genuine care and understanding. Reja's attentive approach and problem-solving skills were truly a breath of fresh air. Hostinger.de has always stood out for its quality services, but Reja's outstanding assistance has undoubtedly elevated my overall experience. The seamless synergy between a top-notch hosting platform and a remarkable support team makes Hostinger.de a standout choice in the field. In conclusion, if you're looking for a hosting provider that not only delivers excellence in service but also values customer satisfaction at its core, Hostinger.de is the undeniable answer. And with professionals like Reja at the helm, you can rest assured that your online presence is in good hands.
D David
23 days ago

Hostinger chat support was excellent!

My review for hostinger.de Just signed up for Hostinger and was attempting to migrate my websites to Hostinger from another host. Norton (on chat support) patiently worked with me to get the migrations underway. If Norton is any indication of the support at Hostinger then I will be well taken care of at Hostinger.

Introduction

Hostinger.de is a popular web hosting provider that offers a range of hosting solutions for businesses of all sizes. With a focus on affordability and quality, Hostinger.de has gained a reputation for delivering reliable and high-performance hosting services. In this comprehensive review, we will cover various aspects of Hostinger.de, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Great affordability
    • Reliable hosting with high uptime
    • Fast loading speeds
    • User-friendly control panel
    • Free SSL certificate
  • Cons:
    • Limited customer support options
    • Higher renewal prices

User Experience

Hostinger.de offers a seamless user experience with its intuitive website and user-friendly control panel. Navigating through the website is easy, and users can quickly find the information they need. The control panel provides all the necessary tools for managing various aspects of the hosting, including domain management, file management, and email setup. With Hostinger.de, users can effortlessly create and manage their websites without any technical expertise.

Pricing and Value for Money

Hostinger.de offers highly competitive pricing, making it an excellent choice for budget-conscious individuals and businesses. Their hosting plans start at a very affordable price, which includes generous resources such as storage, bandwidth, and email accounts. Additionally, Hostinger.de provides excellent value for money with its reliable hosting infrastructure, high uptime, fast loading speeds, and additional features like a free SSL certificate.

Customer Service

Hostinger.de offers customer support through live chat and email. While the limited support options may be seen as a downside, the support team is highly knowledgeable and responsive, ensuring timely resolutions to customer queries and issues. Hostinger.de also maintains a comprehensive knowledge base and helpful tutorials, enabling users to find solutions to common problems on their own.

Product Quality and Selection

Hostinger.de maintains high-quality hosting infrastructure, ensuring reliable performance and security. They offer a wide range of hosting solutions, including shared hosting, VPS hosting, and cloud hosting, allowing users to choose the option that best fits their requirements. With Hostinger.de, users can expect top-notch product quality and a robust hosting environment for their websites.

Website Usability

Hostinger.de has a well-designed and user-friendly website that makes it easy for users to navigate and find the information they need. The website is responsive and loads quickly, enhancing the overall user experience. The ordering process is straightforward, with clear steps and explanations, making it easy for users to select and purchase the desired hosting plan.

Returns and Exchanges

Hostinger.de has a fair refund policy that allows users to request a refund within 30 days of the initial purchase. If users are not satisfied with the hosting services, they can easily submit a refund request through the customer support channels. However, it's important to note that domain registration fees and additional add-ons may not be eligible for a refund.

Promotions and Discounts

Hostinger.de regularly offers promotions and discounts on their hosting plans, allowing users to save even more on their purchase. These promotions can be found on their website or through their email newsletters. By taking advantage of these promotions, users can obtain hosting services at an even more affordable price.

Reputation

Hostinger.de has built a strong reputation in the web hosting industry due to its reliable services, fast loading speeds, and excellent affordability. The company has received positive reviews from customers who have appreciated the quality of their hosting infrastructure. Hostinger.de has also been recognized with various industry awards, further solidifying their reputation as a trustworthy hosting provider.

Payment Options

Hostinger.de offers a variety of payment options, including credit/debit cards, PayPal, and Bitcoin. This ensures that customers can choose the payment method that is most convenient for them. The secure payment process guarantees the safety of personal and financial information during transactions.

Loyalty Programs

Hostinger.de does not currently have a specific loyalty program in place. However, they do offer long-term hosting plans that provide additional discounts for customers who commit to extended periods of service. These long-term plans can be a cost-effective choice for users who plan to host their websites for an extended period.

Customer Reviews

Customer reviews for Hostinger.de are mostly positive, highlighting the affordability, reliability, and performance of their hosting services. Customers appreciate the user-friendly control panel, fast loading speeds, and responsive customer support. However, some users have mentioned the limited support options as a drawback. Overall, Hostinger.de has garnered a good amount of positive feedback from satisfied customers.

Community Involvement

Hostinger.de actively participates in the web hosting community by sharing knowledge, providing educational resources, and contributing to relevant online forums and discussions. They also conduct webinars and workshops to help users enhance their website development and management skills. This community involvement showcases their commitment to supporting and empowering website owners.

Shipping and Costs

Since Hostinger.de is a web hosting provider, there are no physical products that require shipping. The costs associated with Hostinger.de are primarily hosting fees, which are clearly outlined during the ordering process. Customers can choose from various hosting plans based on their needs and budget.

In conclusion, Hostinger.de is an affordable and reliable web hosting provider that offers excellent value for money. With high uptime, fast loading speeds, and user-friendly control panel, Hostinger.de ensures a seamless hosting experience for individuals and businesses. While the limited support options and higher renewal prices may be seen as drawbacks, the overall positive reputation and customer reviews make Hostinger.de a reputable choice for hosting needs.