Users Voice for Hotelcollection

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Pie Chart Review Representation for Hotelcollection
Hotelcollection Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 04 Jun 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 1.4 3.9 4.8 4.5 4.5
Oct 2022 5 1 4.7 4.8 3.6 4
Nov 2022 5 5 3.8 4.9 4.4 4.2
Dec 2022 5 2.2 5 5 5 5
Mar 2023 1 5 4.2 4.8 4.1 4.1
Line Chart for Rating of peer stores

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Detailed Hotelcollection Review by

Introduction

Hotelcollection.com is an online platform that offers a wide range of hotels and resorts across the world. This website is focused on offering a top-notch user experience while providing unbeatable prices and customer service.

Pros and Cons

Pros:
  • Huge catalog of hotels and resorts
  • Competitive pricing
  • Responsive customer service
  • User-friendly interface
Cons:
  • Some hotels listed on the website may not have the same level of service and amenities as advertised
  • The discounts offered on hotelcollection.com may not always be the lowest compared to other websites

User Experience

Hotelcollection.com provides an easy and intuitive user interface. The website makes it incredibly simple and straightforward for users to book their hotels and resorts on this platform.

Pricing and Value for Money

Hotelcollection.com stands out compared to its competitors because it consistently delivers unbeatable prices on hotels and resorts. The website offers various discounts and promotions to maximize its customers' value for money.

Alternatives

While hotelcollection.com represents a great option to find the best deals on hotels and resorts, there are other websites to find similar services. Some of these include Expedia, Booking.com, and Hotels.com.

Customer Service

Hotelcollection.com values its customer service reputation above all. The website provides responsive and helpful customer service to ensure that its users receive the best experience possible.

Product Quality and Selection

Hotelcollection.com offers an extensive catalog of hotels and resorts across the world. However, there have been some negative reviews regarding the quality and amenities of some of the hotels listed on the website.

Website Usability

The website is designed with intuitive and user-friendly navigation. As a result, it is easy to understand the services provided by this website and book your preferred hotels and resorts.

Returns and Exchanges

Generally, hotelcollection.com has a flexible cancellation policy. However, it is important to note that the refund policies may differ from one hotel to another.

Promotions and Discounts

Hotelcollection.com provides various promotions and discounts throughout the year to provide its users with the best value for their money.

Reputation

The website has a strong reputation in the online travel industry, with most of its customers positively reviewing its services. The website is reliable and has a good track record of delivering the best deals to its users.

Payment Options

Hotelcollection.com accepts various payment methods, including credit cards and PayPal, to provide its customers with flexible payment options.

Loyalty Programs

Hotelcollection.com does not offer loyalty programs to its users at the moment. However, the website provides its customers with periodic discounts and promotions to make up for this omission.

Customer Reviews

Most of the customer reviews on hotelcollection.com are positive. The website's customer service team is praised for its responsiveness and ability to solve customer issues.

Community Involvement

Hotelcollection.com is involved in various community projects and works with hotels and resorts that are committed to sustainability and ethical tourism.

Shipping and Costs

Hotelcollection.com is an online platform that does not require shipping as all bookings are made digitally. There are no additional shipping costs associated with hotelcollection.com services.

Hotelcollection Recent User Reviews

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Reviewer Name: Tonya Toles

Review Submission Date: 2022-12-16

Review Title: Don't be fooled by the advertising
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Review Description: Avoid this company! Website/reviews look legitimate. I ordered 2 units within 3 days of each other. After emailing for weeks, They were finally sent out but they were different units even though I ordered the same product. One stopped working completely. I attempted to contact the company through email, chat, Instagram. No response. Filed with the BBB and requested money back from my credit card.

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Reviewer Name: Rob

Review Submission Date: 2022-12-01

Review Title: AVOID,AVOID,AVOID.
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Review Description: AVOID,AVOID,AVOID.This company is a scam. They take your money through a company called Glopal, but you never receive the goods. The contact form on the Hotel Collection website doesn't work, they have no phone number. When you contact Glopal they just give you the run around. AVOID this company too.

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Reviewer Name: SS

Review Submission Date: 2022-10-22

Review Title: STAY WELL CLEAR!!
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Review Description: STAY WELL CLEAR!!! Scam. After a month of ‘we will dispatch it soon’ reassurances from the customer service, there was no dispatch. No product.I then asked for a refund that never came.I had to go via my credit card company to get my money back.

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