Hourglassangel Reviews

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3 Reviews

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In the Shopping & Fashion category

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0% users rated Average
0% users rated Very Good
33% users rated Excellent
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N Nsheh
1036 days ago

NO ONE ANSWERS YOUR EMAILS OR CALLS

I have been a loyal customer of hourglassangel.com for several years now, and I can confidently say that their customer service has always been exceptional. From the moment I made my first purchase, I was impressed by their quick response to my inquiries and their willingness to go above and beyond to ensure my satisfaction. One particular instance that stands out in my mind is when I received a belt that had some unexpected stains on it. Concerned about the quality of the product, I reached out to their customer support team. To my delight, they not only promptly replied to my email but also offered me a full refund without any hesitation. Their professionalism and dedication to resolving my issue left a lasting positive impression on me. I truly appreciate how hourglassangel.com values their customers and stands behind the quality of their products. Their exemplary customer service has solidified my trust in their brand, making me a lifelong supporter. I highly recommend hourglassangel.com to anyone looking for high-quality shapewear and exceptional customer care.
S Sharon W
1394 days ago

Great Customer Service

⭐️⭐️⭐️⭐️⭐️ I can't help but rave about the exceptional customer service and high-quality products I received from hourglassangel.com. From start to finish, my experience with this company was top-notch. Not only did my order arrive promptly, but the waist trainers I purchased were even better than I expected. The best part? I felt like a valued customer throughout the entire process. The team at hourglassangel.com went above and beyond to ensure that I received prompt assistance and all the information I needed to make the right choice. It's rare to find a company that truly prioritizes customer satisfaction, but hourglassangel.com does just that. I'm beyond impressed with my overall experience and the incredible results I've achieved with their waist trainers. Without a doubt, I'll be returning to hourglassangel.com for all of my shapewear needs in the future. Thank you for your outstanding service and outstanding products!
A Andrea Leon
1418 days ago

Hourglassangel.com Exceeded My Expectations with Timely Deliveries to the UK

After reading some negative reviews about slow deliveries to the UK, I was hesitant to place an order with hourglassangel.com. However, I decided to give them a chance, and I'm so glad I did. Not only did my order arrive promptly, but the customer service team was also incredibly helpful and responsive throughout the entire process. I am impressed by the efficiency and attention to detail displayed by hourglassangel.com, and I will definitely be a returning customer. Thank you for exceeding my expectations!

Introduction

Hourglass Angel is a leading online retailer that specializes in high-quality shapewear and waist trainers. With a wide variety of products and a focus on customer satisfaction, Hourglass Angel has become a go-to destination for individuals looking to enhance their curves and achieve their desired body shape.

Pros and Cons

  • Pros:
    • Extensive product selection: Hourglass Angel offers a diverse range of shapewear and waist trainers to suit various body types and needs.
    • High-quality products: The website prides itself on offering premium-quality products that are designed to provide effective shaping and waist training results.
    • Easy navigation: The user-friendly interface allows customers to browse and find products effortlessly.
    • Excellent customer reviews: Many satisfied customers have attested to the effectiveness and satisfaction of the products offered by Hourglass Angel.
  • Cons:
    • Higher pricing: While the quality justifies the price, some customers may find the products relatively more expensive compared to other options on the market.
    • Limited size range: Hourglass Angel's size range may not be inclusive for all body types, which could be a drawback for some potential customers.

User Experience

The website offers a seamless user experience with its intuitive layout and easy navigation. Customers can quickly find their desired products and explore different categories without any hassle. The website also provides detailed product descriptions and sizing guidelines, ensuring users make informed purchasing decisions.

Pricing and Value for Money

Hourglass Angel offers premium-quality products, which often come at a higher price point compared to other shapewear brands. However, the superior product quality and effectiveness justify the investment. Customers can expect great value for their money with long-lasting and reliable products that deliver the desired results.

Alternatives

While Hourglass Angel is a top player in the shapewear industry, there are several alternatives customers can consider. Spanx, Skims, and Maidenform are well-known brands that offer similar products. It is advisable to compare the features, pricing, and customer reviews of these alternatives to find the best fit for individual needs.

Customer Service

Hourglass Angel takes customer service seriously and aims to provide an excellent experience. Their dedicated support team is readily available to answer any questions or concerns via phone or email. The company's commitment to customer satisfaction is evident through numerous positive reviews highlighting their helpful and responsive customer service.

Product Quality and Selection

Hourglass Angel is renowned for its exceptional product quality. They source shapewear and waist trainers from trusted brands known for their craftsmanship and effectiveness. The extensive selection caters to various body shapes, offering products for waist training, postpartum recovery, or everyday shaping needs.

Website Usability

The Hourglass Angel website is designed to provide a smooth and seamless shopping experience. The intuitive layout allows users to effortlessly navigate through different categories and find their desired products. The website is also optimized for mobile devices, ensuring customers can browse and make purchases on the go.

Returns and Exchanges

Hourglass Angel offers a hassle-free return and exchange policy. If users are not satisfied with their purchase, they can initiate a return within 30 days of receipt for a full refund or exchange. The website provides detailed instructions on how to process returns, making the process straightforward and customer-friendly.

Promotions and Discounts

Hourglass Angel frequently offers promotions and discounts to provide added value to its customers. Customers can find special deals, seasonal sales, and coupon codes on the website. Subscribing to their newsletter or following them on social media platforms can also provide access to exclusive promotions and discounts.

Reputation

Hourglass Angel has established a strong reputation in the shapewear industry. With years of experience and a commitment to customer satisfaction, the company has garnered a loyal customer base. Positive reviews from satisfied customers further solidify their reputation as a trusted provider of high-quality shapewear products.

Payment Options

Hourglass Angel offers secure and convenient payment options. Customers can choose to pay using major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, they accept PayPal as a payment method, providing flexibility and security during the checkout process.

Loyalty Programs

Hourglass Angel offers a loyalty program that rewards customers with points for their purchases. These points can be redeemed for discounts on future purchases, enhancing the overall value for loyal customers. The program encourages repeat purchases and fosters a sense of appreciation for customer loyalty.

Customer Reviews

Hourglass Angel has garnered numerous positive customer reviews across various platforms. Customers praise the effectiveness and durability of their products, as well as the exceptional customer service they receive. These reviews reflect the satisfaction and trust customers have in Hourglass Angel's offerings.

Community Involvement

Hourglass Angel actively engages with its community through social media platforms, blog posts, and weekly newsletters. They provide educational content, fitness tips, and style inspiration to connect with their audience. By fostering a sense of community, they aim to empower individuals on their body shaping journey.

Shipping and Costs

Hourglass Angel offers both domestic and international shipping options. Customers can choose from various shipping methods during the checkout process, with delivery times and costs calculated accordingly. The website provides transparent information regarding shipping fees, ensuring customers are aware of any additional costs before making their purchase.