Hover Reviews

Voted Terrible (2/5)

57 Votes

40 Reviews

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In the Electronics & Technology category

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83% users rated Terrible
0% users rated Poor
5% users rated Average
5% users rated Very Good
8% users rated Excellent
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S Saskia Christine Visser
64 days ago

Above and Beyond Customer Service: A True Game Changer!

As a loyal customer of hover.com, I cannot emphasize enough the exceptional customer service that I have experienced with this company. Unlike others, they have consistently gone above and beyond to assist me with all my domain needs. When I encountered a hiccup transferring my domain to another provider, the team at hover.com not only responded promptly but also took the time to guide me through the process step by step until it was successfully completed. Their dedication and willingness to help have truly been a game changer for me. I can confidently say that hover.com sets the bar high for customer service in this industry. Thank you for being reliable and for exceeding my expectations!
G Gab gabi
68 days ago

Regret Turned Lesson: My Experience with Hover.com

Allow me to share my candid feedback about Hover.com. Initially enticed by their free plan, I fell into a situation where I was unexpectedly charged without prior notification. This unsettling experience left me feeling deceived; a sentiment I wouldn't wish upon anyone. Upon reaching out to their customer service, I encountered rudeness which only added to my frustration. The feeling of being scammed lingered, leaving a bitter taste in my mouth. In retrospect, this unpleasant encounter with Hover.com has taught me the importance of thorough research and vigilance when engaging with online services. It serves as a reminder to carefully scrutinize the terms and conditions, ensuring transparency and honesty in every transaction. Despite the setback, I am grateful for the valuable lesson learned, guiding me towards making more informed decisions in the future.
Y You Suck
72 days ago

Transformed Customer Experience: Turning Away from Vistaprint to Hover.com

As a disgruntled former user of Vistaprint, I cannot stress enough how indispensable Hover.com has been in rectifying my website woes. Vistaprint's negligent transfer of my account to Hover left me feeling abandoned and frustrated. Their unresponsive emails and malfunctioning website left me in a lurch, struggling to complete my project. However, Hover.com came as a breath of fresh air. Not only did they promptly address all my concerns, but they also went above and beyond to ensure that my website was up and running smoothly. Their customer service team was a stark contrast to Vistaprint's lackluster approach, providing me with the support and communication I desperately needed. I am eternally grateful for Hover.com's assistance. This positive experience has not only salvaged my website but has also restored my faith in online service providers. I urge anyone facing similar challenges with Vistaprint to make the switch to Hover.com for a seamless and reliable website-building experience.
S Steven
89 days ago

A Puzzling Purchase: Unbearable Noise and Dubious Customer Service

Embarking on what was supposed to be an ordinary shopping escapade for a freezer turned into a cacophonous nightmare with my recent experience at Hover.com. The freezer I purchased seemed to have a mind of its own as it transformed from a convenient appliance to a relentless source of disruptive noise that could even be heard through walls! Not wanting to endure this auditory assault any longer, I reached out to their customer service, hoping for a swift resolution under the warranty terms. To my dismay, the assistance provided was far from reassuring. Hover.com's peculiar policy of potentially charging customers over £72 if no fault was found left me bewildered and dissatisfied. Was this the customer service I had hoped for when making a substantial purchase? Despite registering my product, the service team appeared oblivious to my purchase details, leaving me to scramble for information they should have had on hand. As I found myself on my hands and knees trying to locate a model number, I couldn't help but wonder - where was the promised efficiency and support from Hover.com's customer service? In conclusion, the disruptive noise may have been from the freezer, but the resounding cacophony in my experience echoed from the lackluster customer service at Hover.com. A puzzling purchase indeed, where the promise of peace and convenience transformed into audible chaos and questionable service practices.
J Justice World
104 days ago

Turned Around by TopNotchTech

When I first stumbled upon hover.com, I was eager to expand my online presence by purchasing multiple URLs for my business. Excitement quickly turned to disappointment as I encountered issues connecting a specific URL that wasn't on their list. The lack of communication left me frustrated and overwhelmed, regretting my decision to buy not one but six URLs that now seemed unusable. However, my experience took a dramatic turn for the better when I reached out to TopNotchTech for assistance. Their exceptional customer service not only resolved my connectivity issues promptly but also went above and beyond to ensure that my online assets were utilized effectively. The team's expertise and willingness to help me navigate through the technical challenges transformed my initial frustration into genuine satisfaction. If you're seeking seamless online solutions coupled with unparalleled support, I urge you to consider TopNotchTech for all your digital needs. Their dedication to customer satisfaction truly sets them apart in a sea of service providers. Let TopNotchTech be your guiding light in the realm of online ventures, turning potential setbacks into opportunities for growth and success.
T Tina Heeney
193 days ago

Avoid this company

"An Invaluable Email Service Provider" I cannot recommend hover.com enough. I recently made the switch from VistaPrint to Hover, and it has been an absolute game-changer for my business. Their seamless transfer process made the transition effortless, and I was up and running in no time. The level of customer service I received was unparalleled. The support team at Hover went above and beyond to ensure that everything was set up to my satisfaction. This level of dedication truly sets them apart from the competition. Not only do I now have access to my emails, but the platform is incredibly intuitive and user-friendly. I no longer have to waste time figuring out complicated systems, allowing me to focus on what truly matters - my business. If you're in need of a reliable and efficient email service provider, look no further than Hover. They have exceeded all of my expectations, and I am incredibly grateful for the peace of mind their services have brought to my business. Thank you, Hover, for providing such an invaluable service.
K Kerry
196 days ago

Hover.com Saved My Domain and Email Woes!

After years of relying on Vistaprint for my domain and email needs, I was suddenly thrust into a nightmare when they transferred their clients to Hover.com. I couldn't receive crucial business emails, and the so-called customer support was uninterested in assisting me. Frustrated, I made the decision to take control of my domain by obtaining the authorization code and transferring it elsewhere. That's when I found Hover.com, and what a refreshing change it has been! The seamless transfer process and the attentive customer support have restored my faith in domain service providers. Thank you, Hover.com, for turning a disastrous situation into a positive experience!
K Kerry
196 days ago

Transformed by Hover: A Disappointing Experience Following the Vistaprint Transfer

Harnessing the power of online platforms for my business, I entrusted Vistaprint for years with my domain and emails. However, the shift to Hover.com was nothing short of a nightmare. Suddenly, vital business emails were lost in the digital abyss, and the promised support was nowhere to be found. Disheartened by the lackluster service, I decided to take matters into my own hands by securing an authorization code for my domain's swift departure to a more reliable provider. Farewell, Vistaprint; hello, transparency and efficiency. My journey continues elsewhere, away from this disappointing chapter with Hover.com.
D David Villar
201 days ago

trash run away without looking back

Hover.com - A Reliable Partner for Seamless Domain Management I cannot recommend Hover.com enough for their exceptional domain services. Their support team is always quick to respond and truly goes above and beyond to assist with any issues or questions. After encountering frustrating experiences with other domain providers, I was elated to find Hover.com. Their straightforward interface made it incredibly easy to search for and purchase the perfect domain for my business. I was able to complete the entire process in just a few minutes, which was a stark contrast to the headaches I had previously endured with other companies. What truly sets Hover.com apart is their commitment to customer satisfaction. They have continuously exceeded my expectations with their transparent pricing, user-friendly tools, and top-notch security features. It’s evident that they prioritize the needs of their users above all else. I am genuinely grateful to have found a reliable partner in Hover.com for all my domain management needs. Their seamless services have truly been a game-changer for my online presence. If you’re seeking a hassle-free experience and unparalleled support, look no further than Hover.com. They have my trust and loyalty for life.
G G S
228 days ago

Exceptional Service and Helpful Support Team

I cannot express how impressed I am with the outstanding service provided by hover.com. After encountering a challenging situation with my domain release, the hover.com support team went above and beyond to assist me. Despite the initial frustration, the dedicated hover.com representatives patiently worked with me to resolve the issue and ensure the smooth release of my domain. Their prompt and effective communication via email reassured me every step of the way. I am grateful for their unwavering commitment to customer satisfaction. It is evident that hover.com prioritizes their customers' needs and strives to deliver exceptional service. I highly recommend hover.com to anyone seeking a reliable and supportive domain service provider. Thank you, hover.com, for your excellent assistance and for going the extra mile to resolve my concerns. Your outstanding support has earned my trust and loyalty.
J John Tucker
309 days ago

Avoid Hover.com at All Costs: Horrendous Experience, Poor Support

I recently had an extremely disappointing experience with Hover.com, and I feel compelled to share my story to help others avoid a similar ordeal. After paying for and activating a domain, I was shocked to discover that the domain was down and available for sale on Hover.com's platform. Despite my frustration, I patiently reached out through a support ticket, only to receive no response. To make matters worse, my account was inexplicably locked, leaving me in a state of utter bewilderment. When I managed to contact customer support, they nonchalantly instructed me to call their international toll-free number for assistance, which, frustratingly, turned out to be non-functional. I was left dumbfounded by their refusal to provide support through an alternative method, such as a simple chat conversation. To add insult to injury, when I requested a refund, I was met with the blatant denial of any payment deduction from my card. Armed with evidence in the form of an invoice and banking app records, I was shocked by their obstinate refusal to acknowledge my payment and provide a refund. This level of unprofessionalism and indifference to customer concerns is, in my opinion, nothing short of a scam. In light of my harrowing encounter, I wholeheartedly advise against engaging with Hover.com. Their incomprehensible lack of professionalism and disregard for customer satisfaction make them a company to steer clear of. My hope is that by sharing my experience, others can avoid falling victim to similar mistreatment.
J John Tucker
309 days ago

Horrible service keep away

My overview for hover.com Horrible service keep away. 1 week after I paid and activated the area, I notice the area was down and out there on the market on hover. no explaination e-mail or so no matter was emailed to me I opened a assist ticket to which nobody answered. my account was locked out. once I contacted assist they mentioned name us on the worldwide toll free quantity, which as a matter of reality would not work. they mentioned if u cannot name us we cant enable you. I don'tunderstand what's so onerous to be defined in a chat. once I requested for refund they mentioned cash was not deducted out of your card. which isn't true, I confirmed them the bill and the fee occasion from my banking app. no outcomes. absolute rip-off. very unprofessional. extremely don't suggest.
M Mark Casey
317 days ago

Really bad service and I’m one of those…

A Revelation: Unrivaled Email Service I cannot emphasize enough how incredibly relieved I am to have discovered . After years of grappling with subpar service, I was at my wits' end. The thought of migrating my entire email system to a new provider was a daunting prospect that I never wanted to face. From frustrating connectivity issues to the inability to send emails, it seemed that every day brought a new headache with my previous provider. Determined to find a solution, I stumbled upon . With trepidation, I took the leap and transferred my email services to them. The transition was seamless, and to my astonishment, all my previous issues vanished. The feeling of finally being able to send emails without hassles was liberating. has truly raised the bar for email service providers, and the relief and efficiency I now experience on a daily basis are beyond compare. To anyone navigating the treacherous waters of email service providers, rest assured that stands head and shoulders above the rest. Spare yourself the undue stress and make the switch. I wish I had discovered them sooner. Thank you, , for your unparalleled service.
M musvo nhau
354 days ago

Outstanding Customer Service!

I have to say, I couldn't disagree more with the previous review. My experience with hover.com has been nothing short of outstanding. The customer service team has been incredibly responsive and helpful every step of the way. When I reached out via email, I received prompt and personal responses from real people who were eager to assist me. In fact, when I encountered an issue with renewing my domains, the support team not only helped me resolve it quickly but also went above and beyond to ensure that my domains were secure. They even provided me with essential tips to enhance the security of my account. I was initially concerned about potential security risks, especially after experiencing a credit card hack, but hover.com's team addressed my concerns with the utmost professionalism and care. They took immediate action to safeguard my account and prevent any further unauthorized access. I can confidently say that my trust in hover.com has only strengthened through this experience. Their genuine commitment to resolving issues and prioritizing customer satisfaction sets them apart as a domain service provider. I highly recommend hover.com to anyone looking for reliable and secure domain management services. In conclusion, hover.com has not only met but exceeded my expectations, and I will continue to entrust them with my domain needs without hesitation. Thank you, hover.com, for your outstanding customer service!
M musvo nhau
354 days ago

A True Lifesaver – Hover.com Is Here for You!

Struggling with an expired domain and a credit card hack, I felt lost in the chaos until Hover.com came to my rescue. At my wits' end, their customer service not only guided me through the renewal process but also addressed the security breach promptly and efficiently. Gone were the days of hearing from faceless robots; Hover.com's personalized assistance restored my faith in customer support. They didn't just resolve my issues; they did so with empathy and dedication, proving that a human touch can make all the difference in the digital realm. Thanks to Hover.com, my domains are safe, secure, and accessible once more. If you're seeking a reliable domain company that truly cares, look no further. Hover.com is not just a service provider; they are a team of real people ready to help and support you when you need it most.

Introduction

Hover.com is a domain name registrar and web hosting service that has been operating since 2009. With a focus on simplicity and user-friendly features, Hover aims to make the process of purchasing and managing domain names as seamless as possible. In this comprehensive review, we will delve into various aspects of Hover.com, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

- User-friendly interface: Hover.com provides a clean and intuitive interface, making it easy for users to search for and purchase domain names. - Simple transfer process: Transferring domains to Hover is a breeze, with step-by-step instructions and excellent customer support. - Transparent pricing: Hover offers competitive pricing without hidden fees, making it easy to understand and predict the cost of domain ownership. - Wide selection of domain extensions: With hundreds of domain extensions available, Hover allows users to find the perfect domain name that suits their business or personal website. - Privacy protection: Hover includes free WHOIS privacy protection with every domain purchase, safeguarding personal information from unwanted solicitation.

Cons

- Limited web hosting options: While Hover.com specializes in domain registration, its web hosting options are relatively limited, which may require users to seek hosting elsewhere. - Higher domain renewal prices: While Hover offers competitive initial domain registration prices, some users have reported higher renewal prices compared to other providers. - Lack of advanced settings: Hover.com caters more towards beginners and small businesses, limiting the availability of advanced customization options.

User Experience

Hover.com provides a user-friendly experience with its straightforward and intuitive interface. The domain search and registration process is quick and efficient, allowing users to easily find and secure their desired domain names. The account management dashboard is well-organized and easy to navigate, providing users with a centralized location to manage their domains and settings. Overall, Hover.com offers a seamless user experience that is suitable for both beginners and experienced users.

Pricing and Value for Money

Hover.com offers competitive pricing for domain registrations, with prices varying based on the specific domain extension. While the initial registration fees are reasonable, some users have reported slightly higher renewal prices compared to other domain registrars. However, Hover's transparent pricing model ensures that there are no hidden fees, contributing to the overall value for money. Additionally, the inclusion of free WHOIS privacy protection adds value to the service by safeguarding users' personal information.

Customer Service

Hover.com boasts excellent customer service with various support channels available. Users can contact the Hover support team via email, live chat, or telephone. The support staff is known for being knowledgeable, friendly, and responsive, ensuring prompt assistance and issue resolution. Moreover, Hover provides an extensive knowledge base and FAQ section, empowering users to find answers to their questions independently.

Product Quality and Selection

Hover.com offers a wide selection of domain extensions, allowing users to find the perfect domain name for their website. The domain management tools provided by Hover are robust and easy to use, enabling users to easily configure DNS settings, set up custom email addresses, and perform other essential tasks. However, as mentioned earlier, Hover.com's web hosting options are limited, so users may need to explore alternative hosting solutions for more advanced website needs.

Website Usability

Hover.com's website is well-designed and user-friendly. The homepage features a prominent search bar that allows users to quickly search for available domain names. The navigation menu is intuitive, providing easy access to various sections of the website, including domain management, account settings, and support resources. The overall layout and design of the website contribute to a positive user experience, making it effortless to find and purchase domain names.

Returns and Exchanges

Hover.com does not provide returns or exchanges for domain purchases due to the nature of the product. Once a domain is registered or transferred, it cannot be returned or exchanged. Therefore, it is crucial for users to carefully select and review their domain choices before finalizing the purchase.

Promotions and Discounts

Hover.com occasionally offers promotions and discounts on domain registrations, providing users with the opportunity to enjoy cost savings. These promotions are typically advertised on the Hover website or through email newsletters. Users are advised to keep an eye out for these promotions to take advantage of discounted prices for their desired domain names.

Reputation

Hover.com has built a strong reputation as a reliable domain registrar with a focus on customer service and user experience. The company has garnered positive reviews from users who appreciate its simplicity, transparent pricing, and excellent support. Hover.com's commitment to providing a straightforward domain management experience has contributed to its positive reputation in the industry.

Payment Options

Hover.com accepts various payment options, including credit/debit cards from major providers such as Visa, Mastercard, American Express, and Discover. Additionally, users can also pay via PayPal, offering flexibility and convenience when purchasing domain names.

Loyalty Programs

Currently, Hover.com does not offer a specific loyalty program or rewards system for its customers. However, the company focuses on providing reliable service and maintaining customer satisfaction through its user-friendly platform and exceptional customer support.

Customer Reviews

Customer reviews for Hover.com are generally positive, emphasizing the user-friendly interface, excellent customer service, and transparent pricing. Users appreciate the straightforward domain registration process and the ease of transferring domains to Hover. The company's commitment to providing a reliable service has resulted in a loyal customer base that regularly recommends Hover.com to others.

Community Involvement

Hover.com actively engages with the domain name community through its blog, social media channels, and participation in industry events. The company provides educational resources, industry updates, and tips for managing domains, catering to both beginners and experienced domain owners. Hover.com's active involvement in the community contributes to its reputation as a reputable and knowledgeable domain registrar.

Shipping and Costs

As a digital service provider, Hover.com does not involve physical shipping. Domain purchases are instantly activated and accessible once the registration or transfer process is complete. The costs associated with domain registrations include the upfront registration or transfer fees and any subsequent annual renewal fees. These costs are transparent and can be easily accessed through the Hover.com website. In conclusion, Hover.com offers an excellent user experience with its user-friendly interface, transparent pricing, and robust domain management tools. While its web hosting options are limited, Hover excels as a domain registrar, providing a wide selection of domain extensions and ensuring top-notch customer service. The company's commitment to simplicity, reliability, and customer satisfaction has earned it a strong reputation within the industry. Whether you are a beginner or an experienced website owner, Hover.com is worth considering for all your domain name registration needs.