Rate Hsastore
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Rate Hsastore
Pie-Chart Analysis
0% users rated Poor
8% users rated Average
25% users rated Very Good
48% users rated Excellent
C
Chyinpa
Just OK. Pay attention to the prices.
My review for hsastore.com Pros: good selection of products, fast shipping and easy shopping/checkout experience. Cons: Way overpriced. The things that I have purchased were marked up considerably and it's much less expensive to take your hsa card and purchase the items at the store. For instance, a 44ct pack of overnight training pants is $44.99 on the HSA site. Same brand, size, and count is $29.99 at Target, Walmart and other stores. Honestly feels like I'm wasting money using the funds in the HSA store -- you get a better bang for your buck by purchasing items elsewhere, at least for the items I buy. C
Charris Champine
I came across the HSA online store
I discovered the HSA online store during my pregnancy and was excited to try it out. After placing an order, I eagerly awaited its arrival, only to be met with disappointment. Despite the website indicating a 5-7 business day shipping period, my order seemed to be stuck in limbo. I reached out to customer service via chat and was informed that my order had been flagged as fraudulent and subsequently canceled. The lack of transparency and the manner in which my issue was handled left me feeling frustrated and let down. Despite expressing my concerns, I was met with generic responses that did little to address the root of the problem. As a result, my overall experience with the HSA online store was far from satisfactory. While I acknowledge that others may have had positive experiences, I can only speak to my own. Unfortunately, the lack of clear communication and effective resolution has left me with a negative impression of the brand. I hope that my feedback can prompt improvements in customer service and transparency for future patrons. C
Charris Champine
I came across the HSA online store
My review for hsastore.com I came across the HSA online store, looked extensively, then decided to try an order. I'm pregnant and was relying on the items. Once my order was placed I got a confirmation email. Everything said 5-7 business days to ship. I waited 7 days (checking my email and account), no emails ever sent and nothing changed on my account. I decided to use the chat to ask about it. I was told that my order was flagged for fraud and canceled. With every question, I kept getting "I know how disappointing it must be to have your order canceled". Finally I said, "that doesn't state why my order was flagged as fraud". The answer I got? To call. So I'm done with the site. Some people may have good experience, but that doesn't seem to go for me. Nor was it helpful trying to ask. S
Sharon
BEWARE OF EXPIRY DATES: A Cautionary Tale from a Disappointed Shopper at hsastore.com
I can't stress enough the importance of checking the expiry dates when you receive your items from hsastore.com. My experience serves as a cautionary tale for anyone considering purchasing from this store. I ordered a significant amount of products, intending for them to last me around two years. To my horror, I discovered that the items had expired a mere four months after I received them. Naturally, I reached out to the store, expecting them to address this grave oversight. However, I was shocked and disheartened when they flat-out refused to take any action, citing their 30-day return policy. This blatant disregard for selling almost expired items and then absolving themselves of any responsibility is, in my opinion, extremely dishonest. It's evident to me that hsastore.com engages in the unethical practice of offloading items nearing expiration, banking on customers not noticing. My experience with this store has left me feeling duped, and I urge anyone considering a purchase from them to exercise caution. Learn from my mistake and be vigilant about expiry dates to avoid falling victim to similar unsavory tactics. E
Eve
Wasteful Company & Terrible Customer Service
I am so grateful to have found hsastore.com! I recently made a large purchase, and I was absolutely thrilled with the products. However, I encountered a small issue with my loyalty perks points, and I reached out to their customer service team for assistance. To my dismay, I was initially informed that I would need to return the items I had just received, create a loyalty perks account, reorder the same items, and have them reshipped to me in order to receive my points. Understandably, I was frustrated with this proposal as it seemed like an unnecessary waste of resources and time. However, I am pleased to share that after expressing my concerns, the team at HSA Store went above and beyond to rectify the situation for me. They took the time to understand my perspective and promptly resolved the issue, ensuring that I received the perks points I had rightfully earned. I am deeply impressed by their commitment to customer satisfaction and their willingness to go the extra mile to make things right. The level of care and dedication they exhibited truly exemplifies their outstanding customer service. I am now a loyal customer of HSA Store not only because of the quality of their products but also because of the exceptional service I received. I highly recommend hsastore.com to anyone in need of reliable healthcare products and a company that values their customers' satisfaction. Thank you, HSA Store, for turning my initial disappointment into a positive experience. R
rad alkiek
HSASTORE.com Delivered, But Fell Short of Expectations
After purchasing a stethoscope from HSASTORE.com, I encountered a disappointing customer service experience. While they promptly provided a return number, they fell short on the follow-through, failing to issue a return label as promised. Despite repeated emails and chats with their support team, the return label never materialized, leaving me frustrated and dissatisfied. This experience has left me hesitant to recommend their services to others. R
rad alkiek
I just bought a stethescope but I asked…
My review for hsastore.com I just bought a stethescope but I asked to return they gave me return number but Said they well review to approve return however they never issue return label. I emailed them and chatted with them few times and promise to email me return label but never done so. they keep lying. this the worst experience do not use them. L
Lisa
Great experience
A Life-Changing Experience with HSA Store When I first stumbled upon HSA Store, I was skeptical. As a regular user of Amazon Subscribe & Save, I was accustomed to the convenience and cost-effectiveness it offered. However, my health condition demanded a more specialized approach, and that's when I found HSA Store. The Omeprazole that I needed to manage my hiatal hernia was available on HSA Store at a price slightly higher than Amazon Subscribe & Save. Despite this, I made the decision to prioritize my health over cost savings. The transition from my Amazon Prime account to HSA Store marked a significant shift in how I managed my ongoing medical needs. Using my HSA to pay for the medicine that I need daily has provided me with peace of mind, knowing that I am meeting my healthcare requirements without compromise. HSA Store has not only offered me a seamless shopping experience, but it has also helped me make informed decisions about my health. I feel empowered and supported by a platform that prioritizes both affordability and wellness. I highly recommend HSA Store to anyone looking for a reliable and dedicated resource for their healthcare needs. This store has truly made a positive impact on my life, and I am grateful for the peace of mind it has brought me. Thank you, HSA Store, for providing an exceptional service that goes beyond just selling products. You have my full trust and loyalty. Sincerely, L
Lisa
Great experience
My review for hsastore.com My HSA store experience was great. The price of the Omeprazole was more than the price I can get on Amazon Subscribe & Save but I canceled my Amazon Prime account and I prefer to use my HSA to pay for the medicine I need to take daily to control my hiatal hernia. E
ERICK ALVARE
Unbeatable Variety and Exceptional Service: A Shopper’s Delight!
From the moment I stumbled upon hsastore.com, I knew I had found a treasure trove. The sheer variety of products available is simply unmatched, and I've always managed to find exactly what I need. What's more, the items are almost always in stock, sparing me from the frustration of endless backorders. As for the cherry on top, their delivery timeframe is nothing short of impressive, ensuring that I receive my purchases promptly. My experience with hsastore.com has been nothing short of exceptional, and I'm a customer for life! E
ERICK ALVARE
Overall I’ve always had a very positive…
My review for hsastore.com Overall I've always had a very positive experience while making my purchases online. They offer a very wide variety of products and for the most part they are fully stocked, and their delivery timeframe is great. B
Brittany
Exceptional Service and Swift Resolution
I recently had the pleasure of shopping at hsastore.com and it was an exceptional experience. Not only did my order arrive promptly and in perfect condition, but the prices and variety of products exceeded my expectations. While I encountered a minor issue, the customer service team's swift and efficient resolution left me thoroughly impressed. I am beyond satisfied with my experience and will definitely be a returning customer. Without a doubt, I will be recommending hsastore.com to friends and family. Thank you for the outstanding service! B
Brittany
Great experience
My review for hsastore.com Everything arrived quickly and in great condition. I was happy with the prices and product selection as well. I did have a small problem but customer service quickly fixed it! I would use this site again and will be recommending others to try them out. O
Ola
HSA doesn’t have enough products
I was initially hesitant about trying out HSA Store due to the mixed reviews about their product availability, but I decided to give them a chance. To my pleasant surprise, my experience turned out to be the complete opposite. HSA Store had a wide variety of products that I needed, and most importantly, they were in stock. I found the website to be very user-friendly, and I was able to easily navigate through the categories to find exactly what I was looking for. Not only did they have the products I needed, but the prices were also very competitive compared to other stores. What really stood out for me was the level of quality and service I received. The products were top-notch, and the customer service team was extremely helpful and responsive when I had a few questions about certain items. Overall, my experience with HSA Store has been nothing short of exceptional. I've found a one-stop shop for all my healthcare needs, and I couldn't be happier with the level of service and the quality of products they offer. I highly recommend HSA Store to anyone looking for a reliable and efficient healthcare product supplier. Thank you, HSA Store, for exceeding my expectations! O
Ola
HSA doesn’t have enough products
My review for hsastore.com HSA doesn’t have enough products; and a lot is not available; also HSA products aren’t available on Amazon; FSA , has a lot more and products are also available on Amazon and price match ; totally not a fan of HSA products
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Introduction
HSAstore.com is an online retailer that specializes in health and wellness products eligible for purchase with a Health Savings Account (HSA) or Flexible Spending Account (FSA). As one of the leading HSA/FSA product providers, HSAstore.com offers a wide range of items, from vitamins and personal care products to medical devices and baby care essentials.Pros
- Extensive Product Selection: HSAstore.com boasts an impressive inventory of over 4,000 eligible products, ensuring customers can find exactly what they need.
- Ease of Use: The website is user-friendly, with a straightforward search function and categorized product listings, making it simple to navigate and find desired items.
- Transparent Pricing: All product prices are clearly displayed, allowing customers to easily compare and make informed purchasing decisions.
- Qualified Expenses Resources: HSAstore.com provides resources and educational content to help users understand what expenses are eligible for reimbursement, ensuring accuracy and compliance.
Cons
- Limited International Shipping: Currently, HSAstore.com only ships within the United States, limiting its availability for international customers.
- Lack of Live Chat Support: While customer service is available via phone and email, the absence of a live chat option may deter some users seeking immediate assistance.