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Rate Hudsonreed
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5% users rated Poor
3% users rated Average
8% users rated Very Good
75% users rated Excellent
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amy mac
Transforming My Home: A Radiator Review Beyond Expectations
My experience with Hudson Reed was nothing short of extraordinary. The moment I placed the order for a radiator, I was pleasantly surprised by how swiftly it arrived at my doorstep. But what truly took my breath away was the sheer elegance and classiness of the product itself. When I installed the radiator in my home, it was like a piece of art that seamlessly blended with my decor, enhancing the overall aesthetic. The craftsmanship and quality were impeccable, exuding a sense of luxury that exceeded my expectations. It not only served its purpose effectively but also became a statement piece in the room. I am so impressed with my purchase that I am already planning to order another one from Hudson Reed. For anyone looking to elevate their living space with a touch of sophistication, I highly recommend their products. Thank you, Hudson Reed, for transforming my home and exceeding all my expectations! M
Marvin
From Doubt to Delight: A Customer’s Journey with Hudson Reed
When I first stumbled upon hudsonreed.com, I was hesitant, unsure if their products could truly live up to my expectations. However, after making a purchase, I can confidently say that the product not only met but exceeded my expectations. The affordability of the item was a pleasant surprise, coupled with the lightning-fast delivery and straightforward installation process. What truly impressed me was the level of assistance I received prior to making my purchase. The team at Hudson Reed was not only prompt in their responses but also incredibly helpful, guiding me through the selection process with ease. Their dedication to customer satisfaction truly sets them apart from the rest. Overall, my experience with Hudson Reed has been nothing short of delightful. I would highly recommend their products to anyone in search of quality, affordability, and exceptional customer service. Thank you, Hudson Reed, for turning my initial doubts into unwavering delight. H
Heritage Mechanical
Thank you!
My review for hudsonreed.com Hudson Reed offers a fantastic line-up of quality products and a stellar team behind the phone in both sales and customer service. We ordered five Revive - Vertical units for a small job here in the U. S. They were packaged very well and delivered in a very reasonable amount of time. The radiators have a flawless finish and are well designed and well constructed. As a small business in Maine, we appreciate he ease of doing business with Hudson Reed and look forward to continuing to do so in the future. W
Walter Roberts
Excellent customer service
My review for hudsonreed.com We were very pleased that the radiators were delivered so quickly. The variety of radiators that you offer was amazing! Thank you for such prompt service N
nick squires
I’m a heating contractor have ordered…
My review for hudsonreed.com I’m a heating contractor have ordered quite a few of the traditional hydronic towel warmer radiators. They always ship and arrive pretty quickly. It’s a nice product. L
Larry Moucha
I had bought a radiator from Hudson…
My review for hudsonreed.com I had bought a radiator from Hudson Reed about 20 years ago, it was a towel warmer with a ceramic coating. It began to corrode and needed to be replaced so I ordered what I thought was the exact same radiator. When the technician arrived to install it we found out that the valve sizes had been reduced from 3/4 inch to a 1/2 inch and the valves had restricted flow thus I was only able to heat the new radiator and none after in line. Spent and additional $2000 to figure out how to get the whole boiler system working to heat my house. I would suggest that in your advertisements that you list the specifications sizes for all connections and to also list the flow rates thru the radiator itself. I
Ivan Fefelov
Unwavering Reliability: Hudson Reed Delivered Right on Time!
Reflecting on my experience with Hudson Reed, I can't help but commend their exceptional commitment to timeliness. Upon placing my order, I was eagerly anticipating the arrival of my packages, and true to their word, Hudson Reed did not disappoint. The thrill of receiving my order precisely when promised was a testament to their unwavering reliability. As a customer, there's nothing quite like the peace of mind that comes with timely deliveries, knowing that your trust in a brand has been honored. Hudson Reed exceeded my expectations in this regard, and their attention to detail did not go unnoticed. For anyone seeking a dependable and punctual shopping experience, I wholeheartedly recommend Hudson Reed. Their dedication to ensuring a seamless and timely delivery process truly sets them apart in the world of online shopping. Kudos to Hudson Reed for their stellar service! T
Toney Tilhoo
The packaging the product came in was irresponsible and insufficient.
My review for hudsonreed.com The packaging the product came in was clumsy and irresponsible. I've ordered the same radiator before and it wasn't delivered with such poor packaging. The support was oversized and cause the product to be very loose while shipped. I'm certain this why it's scuffed on the edges. It looks like a repackages item. I don't know how could the item (if inspected correctly) has a dent on the inside edge of the inner fin. G
Gunter Ritter
Unparalleled Support and Service: A Testimonial for Hudson Reed
When we think about exceptional customer service, Hudson Reed immediately comes to mind. From the moment we reached out with technical inquiries, their team went above and beyond to assist us. What truly set them apart was their willingness to engage with us over the phone, ensuring that all our concerns were addressed promptly and thoroughly. Navigating the payment and shipping process was a breeze, thanks to their seamless platform and efficient team. The cherry on top was the impeccable packaging of our products. Every item arrived intact, meticulously wrapped to prevent any damage during transit. It was evident that Hudson Reed values their customers' satisfaction and takes great care in delivering a premium experience. Not only did our order arrive promptly, but it also included all the necessary accessories, eliminating any last-minute surprises or hiccups. This level of attention to detail is a testament to Hudson Reed's commitment to excellence in every aspect of their service. In a market saturated with options, Hudson Reed stands out as a beacon of reliability, quality, and, above all, exceptional customer support. Our experience with them has been nothing short of outstanding, and we wholeheartedly recommend Hudson Reed to anyone seeking a trusted partner for their home improvement needs. K
KENNETH BURTON
Warmth and Satisfaction Guaranteed: A Radiator Warranty Review
When I first reached out to hudsonreed.com, I was unsure of what to expect. However, after encountering some initial concerns about my radiators/tile warmers, I decided to give their customer service team a call. The experience that followed not only addressed my worries but completely exceeded my expectations. The level of professionalism and attention to detail that the customer service representatives demonstrated left me feeling reassured and valued as a customer. Their prompt and effective communication not only resolved the issues at hand but also left me with a renewed sense of confidence in the quality of their products. As a result, I am thrilled to report that my radiators/tile warmers now function flawlessly, spreading warmth and comfort throughout my home. The peace of mind that comes with knowing that the product is backed by exceptional customer service and support is truly priceless. I can confidently say that hudsonreed.com has not only earned my trust but has also secured a loyal customer in me. I am grateful for their dedication to customer satisfaction and their commitment to delivering products that truly make a difference. Thank you, hudsonreed.com, for going above and beyond to ensure that I am fully satisfied. I would highly recommend your products and services to anyone in search of not only quality heating solutions but also unparalleled customer care. N
Neetu Dhawan-Gray
Excellent service
My review for hudsonreed.com Hudson Reed staff were incredible. They were patient with all the queries and ordering was very simple. I appreciated their professionalism and knowledge and response time. I communicated via phone and email and found staff to be pheonmenal. They always knew the status of my order. I’d highly recommend Hudson Reed and would use their services should I need. R
Roger Willmott
I had been searching for some time for…
My review for hudsonreed.com I had been searching for some time for a heating unit for a new bathroom. Hudson Reed had just the unit I wanted They shipped it and it arrived exactly when they promised. I highly recommend them. J
Jerry Esper
Not the service/support we expected
My review for hudsonreed.com The website indicated we would receive a call after order placed to confirm….that did not happen. We chatted twice with questions and the individuals answering did not sound like she understood what we were talking about. They gave wrong information about the coloring of the valves and they do not match the radiator as indicated. The directions on getting it off the pallet and carrying into the house were less than helpful. We previously purchased a heated towel tack and had a much better experience. We also received a random email indicating a form “might” be needed and we could fill it out to help expedite things or cancel the order (that was already in the US at that time)….and by the way, it requires your social security number. There was no problem at all and thankful we chose not to complete. M
Mark
Turning a Bumpy Start into Warmth and Comfort: A Testimonial for Hudson Reed’s Black Towel Warmer
From the moment my eagerly awaited black towel warmer from Hudson Reed arrived, I was thrilled. However, my excitement quickly turned to disappointment as I noticed the scratches and dents on the product due to shipping mishaps. Despite this initial setback, I was pleasantly surprised by the exceptional customer service provided by Hudson Reed. Their prompt response and effortless replacement process turned my frustration into gratitude. After the hassle-free replacement process, I finally received the black towel warmer in pristine condition. The sleek design and high-quality craftsmanship exceeded my expectations, adding a touch of elegance to my bathroom. Not only does it warm my towels to perfection, but it also elevates the overall aesthetic of the room. I am truly grateful for the seamless customer service experience and the excellent product quality that Hudson Reed has provided. Their dedication to customer satisfaction and product excellence has made me a loyal customer. Thank you, Hudson Reed, for turning a bumpy start into warmth and comfort in my home. I
Isaac, Brooklyn NY
Exceptional Support and Stunning Results
I can't say enough about the outstanding customer service I received from hudsonreed.com. Prior to making my purchase, I had numerous questions about sizing and measurements. Each time I reached out, the team at Hudson and Reed displayed unmatched patience and assistance, ensuring I had all the information I needed to make an informed decision. This level of support truly stood out to me and made me feel valued as a customer. Now that I have installed the radiator in my home, I am beyond impressed with how it looks. The sleek design and quality construction have truly elevated the aesthetic of the space. I am hopeful that the functionality matches the impressive appearance, and I am confident that I made the right choice by choosing Hudson and Reed for this purchase. All in all, my experience with Hudson and Reed has been nothing short of exceptional. From their top-notch customer service to the stunning end result, I couldn't be happier with my decision to shop with them. I highly recommend Hudson and Reed to anyone in search of quality products and outstanding support.
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