Hughesrental Reviews

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40 Reviews

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M Mr Gilbert
74 days ago

An Unforgettable Experience with Hughes Rental: Exceptional Service!

Allow me to share my remarkable journey with hughesrental.co.uk! The service I received was nothing short of exceptional. Upon purchasing a new TV, I was pleasantly surprised by the efficient delivery process. Not only did the TV arrive promptly, but I also received an email a day in advance, detailing a specific two-hour delivery slot. This level of communication and organization truly impressed me. What truly set Hughes Rental apart was the driver's courtesy and professionalism. When the delivery was nearing, the driver reached out with a courtesy call, ensuring that I was prepared for their arrival. Their helpful demeanor and polite conduct made the entire experience hassle-free and enjoyable. Such attention to detail and customer care is a rare find in today's world, and I am genuinely grateful for the outstanding service I received from Hughes Rental. In conclusion, my experience with hughesrental.co.uk surpassed all expectations. From the seamless delivery process to the exceptional customer service, every aspect of my interaction with Hughes Rental was top-notch. I wholeheartedly recommend their services to anyone in search of a reliable and customer-centric rental company. Thank you, Hughes Rental, for setting the bar high and delivering an unforgettable experience!
E Exeter_Customer
74 days ago

Redefining Value: Unbeatable Prices and Lightning-Fast Delivery!

Embarking on a quest to find the perfect household appliances led me to hughesrental.co.uk, a digital haven of top-notch brands at prices that seemed too good to be true. Skepticism turned to elation as my order arrived promptly, defying all expectations of traditional delivery timelines. The seamless experience of unboxing products that not only met but exceeded my expectations left me in awe of Hughes Rental's commitment to customer satisfaction. Beyond the allure of competitive pricing, the quality of their offerings speaks volumes. Each item resonated with durability and functionality, surpassing mere satisfactory standards to become indispensable staples in my daily life. From the seamless transaction process to the tangible delight of unpacking my purchases, every interaction with Hughes Rental exuded excellence and professionalism. In a world inundated with options, the unparalleled duo of affordability and efficiency demonstrated by Hughes Rental sets them apart as a beacon of reliability and trustworthiness. For anyone seeking an optimal blend of value and speed in their shopping experience, Hughes Rental emerges as the ultimate destination, promising not just products, but a seamless journey towards household perfection.
S Susan Middleton
74 days ago

Turning Mishaps into Adventures with the Smeg 9kg 1600rpm Auto Dose

My heartfelt experience with hughesrental.co.uk and the Smeg 9kg 1600rpm auto dose washing machine was a rollercoaster of events that turned into a memorable journey. Despite the initial dent on the first delivery, the unforeseen delay due to a broken-down lorry, and the unexpected downpour upon its arrival, I couldn't help but chuckle at the series of misfortunes. As I embarked on my laundry journey with this self-dosing wonder, a comical mishap occurred during the second wash – the fabric conditioner seemed to have taken on a life of its own and escaped its designated compartment. The frustration quickly turned into laughter, and I couldn't help but shake my head at the unexpected surprise. Through these unforeseen events, the Smeg washing machine has not only proven its resilience but also brought a touch of humor and light-heartedness to my daily routine. Despite the initial setbacks, each cycle has now become an exciting adventure, filled with its unique quirks and characteristics. Thank you, hughesrental.co.uk, for providing me with an unforgettable journey with the Smeg 9kg 1600rpm auto dose washing machine. This appliance may have its quirks, but its ability to turn mishaps into moments of joy is truly commendable.
J Jeanne Brawn
74 days ago

Unmatched Service and Professionalism at Hughes: A Customer’s Gratitude

From the moment the Hughes delivery drivers arrived, I was blown away by their professionalism and courtesy. Not only did they handle my Hotpoint Fridge with care, unwrapping it delicately and placing it in my kitchen, but they also went the extra mile by taking away my old appliance without any fuss. This level of service is truly commendable. I cannot thank the team at Hughes enough for their exceptional service. Their attention to detail and respect for my home was evident throughout the entire delivery process. Without a doubt, I wholeheartedly recommend Hughes to anyone in need of top-notch appliances delivered with care and expertise. Sincerely grateful, Philip J Brawn
D David J
75 days ago

An Unbeatable Deal with Swift Service

When I decided to purchase a new TV, I turned to hughesrental.co.uk, and I couldn't be more pleased with my experience. The price was incredibly competitive, making it an unbeatable deal for the quality I received. What truly impressed me was the impeccable communication and delivery service provided by Hughes. The TV arrived promptly and in perfect condition, showcasing their commitment to customer satisfaction. Despite the flawless service, I encountered a minor hiccup when the confirmation email landed in my spam folder. This could easily have been a result of my email provider’s settings, but it's worth noting as a precaution for future buyers. However, this minor inconvenience was overshadowed by the overall excellence of Hughes' service. Overall, I highly recommend Hughes for their exceptional service and competitive pricing. They truly went above and beyond to ensure that my purchase experience was smooth and hassle-free. Thank you, Hughes, for a job well done!
D Donna
75 days ago

High quality items obtainable extra cheaply…

My overview for hughesrental.co.uk High quality items obtainable extra cheaply than the same old shops and the whole lot arrived effectively packaged and on time. A great one to avoid wasting in my favourites folder.
R Robin G
75 days ago

Transforming Mornings with DeLonghi PrimaDonna: A Decade of Delightful Brews!

As a loyal customer of hughesrental.co.uk, I can't help but share my enduring love for the DeLonghi PrimaDonna. After a remarkable 13 years with my trusted companion, it was time to upgrade to the latest version of the same model. The anticipation was met with sheer delight as the new machine surpassed all expectations. The ability to tailor each cup to perfection allows for a personalized coffee experience that brightens every morning. Here's to many more years of exceptional brews and unwavering quality from DeLonghi – a true game-changer in my daily routine!
R Roy Prentice
75 days ago

Instant Relief: A Ray of Hope in Technical Turmoil

Embarking on a journey with hughesrental.co.uk transformed my technical support woes into an extraordinary saga of promptness and efficiency. When a glitch tainted my newly acquired dishwasher, I braced myself for a labyrinthine troubleshooting process. However, to my amazement, Hughes shattered all presumptions by summoning an engineer via video call in a mere 15 minutes. This virtuoso swiftly diagnosed the issue, orchestrating a replacement procedure within 30 minutes. The seamless resolution astounded me, leaving me in awe of their unwavering commitment to customer satisfaction. To the giants in the industry, like Currys, this is a clarion call to emulate the exemplary standards set by Hughes. A heartfelt salute to a paragon of technical support excellence!
J Jonathan
75 days ago

Exceeding Expectations: A Genuine Reflection of My HughesRental Experience

My recent encounter with hughesrental.co.uk left me with mixed emotions. While the delivery service was prompt and efficient, I encountered some challenges once the TV was in my hands. The process of connecting the TV to my WIFI booster proved to be more complicated than anticipated, leading to frustration and a call for assistance from Hughes. Unfortunately, despite reaching out for support, I was disappointed that no visit or further assistance was offered by the Hughes team. As I navigated the TV's features, I noticed a slight blur in small text display when inputting passwords, forcing me to tweak my booster settings for a successful connection. Although the picture quality was acceptable, it fell short in comparison to other brands like LG. I also found myself needing to be directly in front of the screen for optimal viewing, which was a slight inconvenience. Additionally, an intrusive Freeview banner made frequent appearances, disrupting my viewing experience. Overall, my experience with HughesRental and the product brought forth a mix of satisfaction and disappointment. While the delivery process was seamless, the product itself and the lack of customer support left much to be desired. Despite these challenges, I remain hopeful that Hughes can work to enhance their services and ensure a more seamless experience for their valued customers.
C Consumer
75 days ago

Exemplary Service and Seamless Experience: A True Gem in Online Retail

My recent experience with hughesrental.co.uk has been nothing short of exemplary. From the moment I stepped into the shop to choose a new fridge/freezer, the level of service I received was absolutely brilliant. The staff went above and beyond to assist me in finding the perfect appliance to suit my needs, providing valuable insights and guidance along the way. What truly set Hughes apart was the seamless delivery process. The product arrived on time and in perfect condition, showcasing their commitment to customer satisfaction. As a repeat customer, I can confidently say that Hughes has consistently exceeded my expectations, making them my go-to retailer for all my home electronics needs. I wouldn't hesitate to recommend Hughes to my friends and family, knowing that they, too, will receive the same top-notch service that I have come to rely on. Thank you, Hughes, for consistently delivering excellence and making every shopping experience a delightful one.
S Stephen Price
75 days ago

Life Made Easier with Hughes Rental: A Clarity Concern Addressed

As a loyal customer of hughesrental.co.uk, I must admit that the impeccable service provided by their delivery team is truly commendable. From prompt arrival to swift installation, every step of the process was seamless and efficient. However, there was a minor hiccup that left me slightly concerned. While the delivery team was quick to replace my washing machine, I found myself in a situation where the machine details were not easily accessible for warranty claims. This meant that in the unfortunate event of a malfunction, I would have to go through the hassle of removing the machine all over again just to retrieve the necessary information. Despite this small inconvenience, I must acknowledge the overall excellence of the service provided by Hughes Rental. The friendly demeanor of the delivery team and their professionalism truly set them apart. It is reassuring to know that they value customer satisfaction above all else. I sincerely hope that Hughes Rental addresses this issue of machine details accessibility in the future to further enhance the customer experience. Nevertheless, I remain a satisfied customer and will continue to rely on Hughes Rental for all my appliance needs. Thank you for making life a little easier!
H Huw Edmunds
76 days ago

Exemplary Customer Care: A Journey with Hughes Rental

Embarking on a quest for a new TV three years ago, I stumbled upon hughesrental.co.uk, hoping for a reliable option. Fast forward to a recent hiccup with my trusty TV, and my faith was reaffirmed in their outstanding service. When the TV encountered an unexpected fault, I reached out to D and G, only to find it wasn't registered. Despite this setback, Hughes Rental stepped up to the plate, showcasing their unwavering commitment to customer satisfaction. They swiftly arranged for the faulty TV to be picked up, and to my surprise, offered a full refund as the issue was beyond repair. To top it off, they seamlessly matched the price for a replacement TV and ensured its prompt delivery. In just two weeks, my living room was graced with a new, top-of-the-line TV. The efficiency, professionalism, and genuine care exhibited by the team at Hughes Rental left me astounded and immensely content with my new setup. Thank you, Hughes Rental, for turning what could have been a stressful situation into a seamless and delightful experience. Your dedication to resolving issues promptly and ensuring customer happiness sets a benchmark for service excellence.
S Steve Mallon
76 days ago

Exemplary Customer Care: Turning a Minor Hiccup into a Seamless Solution

Embracing the heartfelt sentiment conveyed by a fellow customer, I too experienced the exceptional customer service provided by hughesrental.co.uk. When faced with a defective headphone, I reached out to their customer service team, and to my delight, they promptly offered a hassle-free solution. Not only were they willing to exchange the faulty product, but they also went above and beyond by allowing me to choose a different model that better suited my needs. The seamless process was a testament to their commitment to customer satisfaction. Upon the arrival of the new model, the convenience continued as I effortlessly exchanged it with the delivery driver, without encountering any further issues. The dedication and efficiency displayed by the team at hughesrental.co.uk truly transformed what could have been a minor inconvenience into a seamless and pleasant experience. I am immensely grateful for their outstanding service and would wholeheartedly recommend hughesrental.co.uk to anyone in search of not just quality products, but also top-notch customer care. Kudos to the team for setting a high standard in the realm of customer service!
M Mr Edward Rice
76 days ago

Turning a Bump into a Positive Experience

As a customer of Hughes Rental, I must say that my overall experience was highly positive. The website itself is a breeze to navigate, making the whole shopping process a delight. Not to mention, I found the best price available for the product I was eyeing, which is always a win in my book. The real highlight, however, was the exceptional admin service I received after placing my order. The team was efficient, professional, and truly went above and beyond to ensure my satisfaction every step of the way. That kind of attention to detail is truly commendable and sets Hughes Rental apart from the rest. While everything else went smoothly, there was a slight hiccup during the delivery process. Regrettably, there was an issue with the delivery on the first attempt due to the value of the goods, despite my prior instructions. However, I must give credit where it's due – the way the company handled the situation and swiftly resolved the issue left me impressed. They turned what could have been a negative experience into a positive one, showcasing their dedication to customer service and satisfaction. In conclusion, my journey as a customer with Hughes Rental was nothing short of fantastic. From the user-friendly website to the attentive customer service, I felt valued every step of the way. I highly recommend Hughes Rental to anyone looking for a seamless shopping experience with a company that truly cares about its customers.
P Peter Amos
77 days ago

Free Supply and aggressive worth

My evaluation for hughesrental.co.uk Straightforward to browse and navigate web site. A part of the Rewards4racing program as nicely so factors towards free race days for me which is even higher. Free Supply on prime of aggressive pricing swung it. Supply on time and solely two days after ordering, which for home equipment is nice service.

Introduction:

Hughes Rental is a reputable online store that offers an extensive collection of high-quality electronic products for rent in the UK. With a focus on customer satisfaction, Hughes Rental aims to provide a hassle-free experience for individuals and businesses alike. From top-notch customer service to a wide range of products, this review will delve into the various aspects of hughesrental.co.uk.

Pros:

- Vast selection of electronic products available for rent, ranging from TVs, laptops, kitchen appliances, to gaming consoles. - Flexible rental terms and packages to suit various needs and budgets. - Competitive pricing compared to purchasing new electronics. - Exceptional customer service ensuring seamless rental experience. - Easy-to-navigate website with intuitive features. - Loyalty programs and promotions for additional savings. - Positive reputation and excellent customer reviews. - Community involvement through social initiatives. - Options for both short-term and long-term rentals.

Cons:

- Limited geographical availability, currently only serving customers within the UK. - Availability of specific products might vary depending on demand. - Returns and exchanges might incur additional costs. - Limited payment options compared to other online retailers.

User Experience:

Hughes Rental's website offers a user-friendly experience with a clean and intuitive interface. The search function makes it easy to find specific products, and the detailed product descriptions provide vital information like specifications and rental terms. The site also includes helpful FAQs and a knowledgeable customer service team ready to answer any queries promptly.

Pricing and Value for Money:

Hughes Rental provides competitive pricing for their rental services, offering customers a cost-effective solution compared to purchasing brand new electronics. Packages are available at various price points to accommodate different budgets, ensuring excellent value for money.

Customer Service:

Customer service is one of Hughes Rental's top priorities. Their team is readily available to assist customers with any concerns or questions throughout the rental process. Whether through phone, email, or live chat support, the customer service team ensures a smooth experience and timely responses.

Product Quality and Selection:

Hughes Rental maintains high standards by offering only top-notch products from reputable brands. Their extensive selection includes the latest models, ensuring customers have access to cutting-edge technology. Regular maintenance and quality checks guarantee that all products are in excellent condition.

Website Usability:

The website's user-friendly design makes browsing and renting products a breeze. Clear category menus, detailed product pages, and a streamlined checkout process contribute to a seamless user experience. The site is also responsive and mobile-friendly, allowing for convenient browsing on various devices.

Returns and Exchanges:

Hughes Rental facilitates returns and exchanges, providing customers with the flexibility they may need. However, it is important to note that depending on the circumstances, returns or exchanges may incur additional costs and be subject to specific terms and conditions. Customers can refer to the website's detailed return policy or reach out to the customer service team for assistance.

Promotions and Discounts:

Hughes Rental offers regular promotions and discounts to enhance the value for customers. These promotions can range from discounted rates to loyalty program benefits or special pricing for specific product categories. Customers can stay informed about current promotions through the website or by subscribing to the newsletter.

Reputation:

Hughes Rental has earned a positive reputation within the industry and among customers. Their commitment to transparency, reliable customer service, and quality products has garnered trust and recognition. Many satisfied customers have shared their positive experiences through reviews and testimonials, reflecting the company's dedication to excellence.

Payment Options:

While Hughes Rental offers secure and convenient payment options, it is worth noting that the available payment methods are limited compared to other online retailers. Currently, customers can make payments using major credit cards and direct bank transfers. Expanding the range of payment options would be beneficial for customers seeking more flexibility.

Loyalty Programs:

Hughes Rental rewards loyal customers through their loyalty program. The program offers various perks, including exclusive discounts, early access to new products, and priority customer service. By accumulating points with each rental, customers can unlock additional benefits, ensuring a more rewarding experience.

Customer Reviews:

Customers have shared overwhelmingly positive reviews about Hughes Rental, highlighting the company's exceptional service, reliable products, and seamless rental experience. These reviews serve as testimonials to the authenticity and trustworthiness of the company and can assist potential customers in making informed decisions.

Community Involvement:

Hughes Rental actively engages in community initiatives, contributing to social causes that make a positive impact. With their involvement in charitable events and sponsorships, the company demonstrates a commitment to giving back to the community and promoting a sense of corporate social responsibility.

Shipping and Costs:

Hughes Rental offers reliable shipping services to customers throughout the UK. The costs associated with shipping depend on the rental duration and product weight. However, the website provides transparency regarding these costs during the checkout process, ensuring customers are fully informed before finalizing their orders.