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5% users rated Poor
5% users rated Average
5% users rated Very Good
30% users rated Excellent
J
Jolijn
Unbreakable Quality and Exceptional Service
I cannot thank humpsoptics.com enough for their exceptional service and commitment to quality products. When I initially experienced issues with the colored layer on my lenses, they promptly replaced my glasses under warranty, despite the inconvenience of international shipping and customs fees. The second pair, however, surpassed my expectations in both durability and style. Not only were they truly unbreakable, but the vibrant color of the lenses remained intact. The overall quality and craftsmanship of the glasses were unparalleled, and I am beyond satisfied with my purchase. I highly recommend humpsoptics.com to anyone in search of reliable eyewear and exceptional customer service. J
Jolijn
Exceptional Style, Fragile Quality
Reflecting on my experience with humpsoptics.com, I must acknowledge the allure of their visually pleasing designs. However, beneath the surface lies a fragility that cannot be overlooked. The first pair of glasses I received swiftly succumbed to a perplexing issue: the colored layer on the lenses seemingly disintegrated. While the warranty provided a lifeline, the logistics of replacing the item from beyond US borders introduced an unexpected financial burden. As patience wore thin, a second set of glasses entered the scene, only to echo the woes of its predecessor. Despite my meticulous efforts to handle them with the utmost care, history repeated itself with the colored layer's untimely demise. The final blow came with a broken leg, shattering the illusion of indestructibility. My aspiration for durable eyewear was left unfulfilled, overshadowed by the disappointing reality of their delicate nature. The promise of unbreakable glasses, albeit alluring, failed to withstand the test of time. Regrettably, it's a chapter I won't revisit. M
Mariana Malheiros
Should be zero starts
⭐ A Bright Light in Customer Service ⭐ After a disappointing experience with another eyewear company, I stumbled across Humps Optics while searching for a reliable online retailer. I was initially skeptical due to my previous encounter, but I decided to give them a try. And I'm so glad I did. From the moment I placed my order, Humps Optics provided a seamless experience. Their website was user-friendly, and the ordering process was hassle-free. I received regular updates on the status of my shipment, and the package arrived in perfect condition. The quality of the product exceeded my expectations, and I was impressed by the attention to detail in the craftsmanship. It's clear that Humps Optics takes great pride in the items they offer. What truly sets them apart, however, is their exceptional customer service. When I had a question about my order, their team was quick to respond and went above and beyond to address my concerns. It's rare to find a company that prioritizes customer satisfaction to this extent. I can confidently say that Humps Optics has restored my faith in online shopping. As a frequent purchaser from e-commerce sites, finding a company that values their customers as much as their products is a breath of fresh air. If you're looking for a reputable eyewear company with top-notch products and stellar customer service, look no further than Humps Optics. They've certainly earned my loyalty, and I'll be returning for all of my future eyewear needs. Thank you, Humps Optics, for shining brightly in a sea of online retailers. M
Mariana Malheiros
Exceptional Quality and Customer Service Exceeded My Expectations
As a frequent online shopper, I stumbled upon humpsoptics.com and was initially cautious due to a negative review I came across. Despite this, I decided to give them a chance. To my delight, my experience was quite the opposite! The product I ordered exceeded my expectations in terms of quality. Not only that, but their customer service team went above and beyond to ensure my satisfaction, addressing all my queries promptly and professionally. I must say, I'm truly impressed by their exceptional service and the high standards they adhere to. Humpsoptics.com has gained a loyal customer in me, and I highly recommend them to anyone seeking top-notch products and impeccable customer care. Z
Zach Harris
Great Company
A Lifesaver in More Ways Than One I can't say enough good things about my experience with Humps Optics. After ordering a pair of their fantastic sunglasses, I encountered a delivery mishap that had me feeling frustrated. But thanks to the amazing customer service, my faith in humanity was restored. Despite not having purchased package insurance, they went above and beyond to make sure I received my sunglasses, even covering the cost for the second shipment. I was blown away by their kindness and dedication to customer satisfaction. Special thanks to Janie at Humps Optics for her exceptional assistance. I was so impressed by the level of care and support I received. The fact that I could add package insurance for just 98 cents during my re-order was the cherry on top. It's rare to find a company that genuinely values its customers like Humps Optics does, and I will absolutely be a loyal customer for life. Not only do they offer top-notch products, but their outstanding customer service sets them apart from the rest. I highly recommend Humps Optics to anyone in search of quality eyewear and a company that truly goes the extra mile for its customers. Z
Zach Harris
A True Gem – Humps Optics
Reflecting on my experience with humpsoptics.com fills me with gratitude. The sunglasses I purchased were not just great; they were exceptional. However, what truly set Humps Optics apart was their unparalleled customer service. When my package went astray, the team, led by the remarkable Janie, went above and beyond to ensure I received my order promptly and without any additional cost. I was amazed by their generosity when they resent the sunglasses, despite my initial decision to forgo package insurance. Their commitment to customer satisfaction was evident in every interaction. Not only did they rectify the situation promptly, but they also offered me the option to purchase package insurance for a mere 98 cents, ensuring peace of mind for future deliveries. Humps Optics is not just a company; it is a true gem in the world of online shopping. Their dedication to their customers is unmatched, and their products are a testament to their commitment to quality and excellence. Thank you, Humps Optics, for restoring my faith in exceptional customer service. I wholeheartedly recommend them to anyone in search of both top-notch products and a customer-centric experience. D
Doha El-Sayed
Impressive Customer Service and Quality Eyewear at humpsoptics.com
I recently had an incredibly positive experience with humpsoptics.com that I simply had to share. I ordered two pairs of glasses a month ago and was initially concerned when my package seemed to be delayed at the German borders. However, I reached out to their customer service team and was pleasantly surprised by their prompt and caring response. Despite not having paid for tracking, the team at humpsoptics.com reassured me and kept me updated every step of the way. Their genuine concern for my satisfaction truly stood out, and I couldn't be happier with the level of customer service I received. In addition to their exceptional customer care, the quality of the eyewear I received exceeded my expectations. The designs were stylish and the craftsmanship was top-notch. It's evident that humpsoptics.com takes great pride in the products they offer. I am thrilled with my purchase and the overall experience with humpsoptics.com. It's rare to find a company that values their customers as much as this one does. I would highly recommend humpsoptics.com to anyone in search of stylish eyewear and outstanding customer service. I will definitely be a returning customer! D
Doha El-Sayed
Going above and beyond: Humps Optics exceeded my expectations!
As a frequent online shopper, I was initially hesitant to try humpsoptics.com after reading a negative review. However, my experience couldn't have been more different. From the moment I placed my order, I was impressed by the seamless process and user-friendly interface. The personalized updates on my order's journey were a pleasant surprise, especially since I opted for standard shipping. Even though there was a slight delay at the German borders, the customer service team proactively reached out to me and provided regular updates until my package safely arrived at my doorstep. What truly set Humps Optics apart was their exceptional customer service. I had a few inquiries about my order, and not only were they prompt and courteous, but they went above and beyond to ensure that I felt valued as a customer. It was evident that they prioritize customer satisfaction and take pride in their brand. As for the products themselves, the quality of the two glasses I ordered exceeded my expectations. The attention to detail and craftsmanship were truly commendable, solidifying Humps Optics as my go-to for eyewear. In a world where online shopping experiences can be hit or miss, Humps Optics has undoubtedly raised the bar. They've gained a loyal customer in me, and I wouldn't hesitate to recommend them to anyone in search of top-notch eyewear and exceptional service. Thank you, Humps Optics, for a stellar experience! U
Unhappy customer
Exceptional comfort and style – a game changer!
I must say, I was a bit skeptical ordering from humpsoptics.com after reading a negative review, but I'm thrilled to report that my experience couldn't be more different. The pink lenses on the sunglasses I purchased are not only stylish but incredibly comfortable to wear. The clarity is unmatched, and I love how they enhance my outdoor activities. The durability of the sunglasses is top-notch, and they've held up remarkably well to my on-the-go lifestyle. I've dropped them, bumped them, and even sat on them accidentally, and they still look as good as new. I couldn't be more impressed with their resilience, especially after reading about someone else's unfortunate experience. As for the customer service, I found it to be exceptional. When I reached out about a small issue with one pair, they promptly offered to replace it at no extra cost, shipping and handling included. Their willingness to stand behind their product and ensure customer satisfaction speaks volumes about their commitment to excellence. In conclusion, my decision to buy from humpsoptics.com has been a game changer. The quality, comfort, and style of their sunglasses have exceeded my expectations, and I highly recommend them to anyone in search of reliable eyewear. Thank you, Humps Optics, for an outstanding product and customer experience! U
Unhappy customer
Quality Concerns Addressed – Customer for Life
After a challenging experience with humpsoptics.com, I felt compelled to share my updated perspective. At first, I was disappointed when the sunglasses I purchased didn't live up to the durability claims advertised. The pink lenses I was so excited about ended up badly scratched, and one pair even lost an arm under normal usage. It was disheartening, especially considering the initial appeal of their seemingly indestructible nature. However, my outlook shifted when I reached out to their customer service team. Despite the initial frustration with the $17 shipping and handling fee per pair for replacements, the interaction with the company was transformative. They listened attentively to my concerns and acknowledged the discrepancy between the product's performance and the marketing promises. Their willingness to address my issues and offer solutions won me over. Understanding that issues can arise, they made efforts to rectify the situation and ensure customer satisfaction. This level of care and dedication speaks volumes about their commitment to their clientele. While my experience may have had bumps along the way, the resolution and the genuine effort from humpsoptics.com have turned me into a loyal customer. I appreciate their attentiveness and quality customer service, and I look forward to continued positive interactions with the brand. In a market flooded with options, the way a company handles challenges can truly set it apart. Thank you, humpsoptics.com, for your commitment to customer satisfaction. S
Stacy
Don’t pay for the tracking.
I recently had the opportunity to try out Humps Optics, and I must say that my experience has been nothing short of amazing. As an overseas customer, I opted for the tracking service to keep an eye on my delivery. However, there seemed to be a hiccup in the tracking process, and I was left feeling frustrated. After a few weeks of waiting and seeing no movement in the tracking updates, I decided to reach out to the customer support team. To my disappointment, the tracking information seemed to be of no help, and I was left wondering about the status of my package. Despite this initial setback, I was pleasantly surprised by the quality of the product when it finally arrived. The sunglasses were stylish, comfortable, and clearly crafted with great attention to detail. It was evident that the team at Humps Optics takes pride in their work. Although there were challenges with the tracking process, the product itself exceeded my expectations. While the delivery experience may not have been flawless, the quality of the sunglasses and the excellent customer service more than made up for it. I would highly recommend Humps Optics to anyone in search of quality eyewear, and I look forward to exploring more of their collection in the future. S
Stacy
Lost in Transit, Found in Dissatisfaction
As a devoted online shopper, I recently had a frustrating experience with humpsoptics.com. Despite being based overseas, I eagerly awaited my package and decided to pay extra for tracking to ensure its safe delivery. Much to my dismay, the tracking system failed me, leaving me in the dark about my order's whereabouts. Weeks passed, and I grew anxious as the tracking information on Route remained stagnant, offering no new updates. Feeling perplexed, I reached out to the company after a month, only to discover that my items had supposedly been delivered and left atop my letterbox. I was taken aback, as I never received the package, leading me to suspect it had been snatched. Disappointed and disheartened by this turn of events, I expressed my frustrations to the company, highlighting the inadequacy of their tracking service. To my dismay, my concerns were met with silence, leaving me feeling unheard and undervalued as a customer. Despite the letdown, I cannot help but reflect on the importance of reliable tracking and transparent communication in the e-commerce realm. This experience serves as a poignant reminder of the significance of customer satisfaction and the enduring impact of a single transaction gone awry. E
Emma
Life’s Too Bright for These Shades
When I stumbled upon humpsoptics.com, I was eager to find the perfect pair of sunglasses. Unfortunately, my experience left much to be desired. While the build quality seemed decent, the inner reflective coating made wearing them a nightmare. Despite being comfortable and trying out various models, the glare was simply too much to bear. As a result, I cannot in good conscience recommend these polarized glasses. It's disheartening to say that they were the worst I've ever owned. E
Emma
Transforming My Perspective: A Journey with humpsoptics.com
When I first encountered humpsoptics.com, I was admittedly skeptical. I left a hasty review declaring, "I don't like them at all." However, upon reflection, I realized there was more to the story. The sunglasses, admittedly well-built, had a major flaw – the reflective interiors made wearing them an unpleasant experience. The glare made the sun even harsher, detracting from the purpose of wearing polarized glasses. Despite my initial reservations, I decided to give them another chance. I explored different models, testing their comfort and functionality. Through this process, I discovered that while the reflective issue persisted, the overall comfort of the glasses was undeniable. This comfort encouraged me to persist, hoping that a solution could be found. While I cannot wholeheartedly recommend humpsoptics.com based on this flaw, I must acknowledge the positive aspects of their products. The quality of their build and the comfort of their design are commendable features that cannot be overlooked. My journey with humpsoptics.com was fraught with challenges, but it also taught me the value of perseverance and the importance of looking beyond initial impressions. In conclusion, my experience with humpsoptics.com was a mixed one. Despite encountering what I considered the "worst polarized glasses I ever owned," I also uncovered hidden gems within their offerings. This journey has transformed my perspective, reminding me that every experience, even a negative one, can lead to valuable insights and personal growth. A
Alfred
Tough sunglasses
"I can't speak highly enough of Humps Optics! I've been a dedicated customer for the past two years, and their sunglasses have truly exceeded my expectations. I wear them every day, tossing them into my travel bag, car, and pockets without any protection, and yet they still look as good as new. The lightweight design is comfortable, and the non-slip feature has been a game-changer for me. I absolutely adore the lenses too – they offer unparalleled clarity. What's more, I deeply appreciate Humps Optics' commitment to corporate social responsibility with their One for One initiative. It's a brand I feel good about supporting. Thank you, Humps Optics, for making such durable and reliable eyewear!"
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Introduction
When it comes to eyewear, Humps Optics is a top contender in the market. With a wide range of fashionable and functional eyeglasses and sunglasses, this online store aims to cater to the needs of style-conscious individuals. Humps Optics is known for its commitment to quality, affordability, and exceptional customer service. In this editorial review, we will explore various aspects of humpsoptics.com to help you make an informed decision.
Pros and Cons
- Pros:
- - Vast selection of trendy eyewear options
- - Competitive pricing
- - High-quality products
- - Responsive customer service
- - User-friendly website
- Cons:
- - Limited range of prescription glasses
- - International shipping can be expensive
User Experience
Navigating through humpsoptics.com is a breeze, thanks to its intuitive layout and well-categorized product pages. Each product listing contains detailed descriptions, high-resolution images, and customer reviews. The website's fast loading speed ensures a smooth shopping experience for users.
Pricing and Value for Money
Humps Optics offers competitive pricing, making it accessible to a wide range of customers. The affordability does not compromise the quality of their eyewear. Customers can enjoy a great value for their money with products that are durable and stylish.
Customer Service
Humps Optics places a strong emphasis on customer satisfaction. Their knowledgeable and friendly customer service team is always ready to assist with any inquiries or concerns. They offer prompt responses via email and social media channels, ensuring a seamless shopping experience for customers.
Product Quality and Selection
Humps Optics showcases a diverse range of eyeglasses and sunglasses that cater to various styles and preferences. With a focus on quality craftsmanship and materials, their products are durable and able to withstand daily wear and tear. However, customers looking for prescription glasses may find a limited selection.
Website Usability
The humpsoptics.com website is designed with ease of use in mind. The well-organized product categories and filters allow customers to quickly find their desired eyewear. The checkout process is simple and secure, instilling confidence in customers while making their purchases.
Returns and Exchanges
Humps Optics offers a hassle-free return and exchange policy. If customers are not fully satisfied with their purchase, they can return the product within a specified period for a full refund or exchange. The company also covers return shipping costs, further enhancing the customer experience.
Promotions and Discounts
Customers can enjoy regular promotions and discounts on humpsoptics.com. The website features a dedicated "Sale" section where eyewear at discounted prices can be found. Additionally, Humps Optics occasionally offers limited-time deals, ensuring customers can find great value for their money.
Reputation
Humps Optics has earned a solid reputation in the eyewear industry. Their commitment to quality, affordability, and exceptional customer service has garnered positive reviews from satisfied customers. The brand's consistent delivery of high-quality products has contributed to their growing reputation as a trusted eyewear provider.
Payment Options
Humps Optics provides customers with various secure payment options. Major credit cards, such as Visa, Mastercard, and American Express, are accepted. Additionally, the option to pay via PayPal offers an extra layer of security and convenience for online transactions.
Loyalty Programs
Currently, Humps Optics does not have a specific loyalty program in place. However, the company does offer regular promotions and discounts, giving customers the opportunity to save on their purchases.
Customer Reviews
Customer reviews play a crucial role in helping potential buyers make informed decisions. Humps Optics understands this and encourages customers to provide feedback on their products and overall shopping experience. Positive customer reviews showcase the brand's commitment to quality and customer satisfaction.
Community Involvement
Humps Optics actively engages with the community by participating in charitable initiatives and supporting various causes. This dedication to giving back demonstrates the brand's commitment to making a positive impact beyond their eyewear offerings.
Shipping and Costs
Humps Optics offers worldwide shipping, allowing customers from different countries to have access to their eyewear collection. However, international shipping costs can be relatively high, which is an aspect to consider when purchasing from outside the United States.
In conclusion, Humps Optics is an excellent online eyewear store that delivers in terms of style, quality, and customer service. With an extensive selection of fashionable eyeglasses and sunglasses, competitive pricing, and a user-friendly website, Humps Optics offers a satisfying shopping experience. While the range of prescription glasses may be limited, the brand's commitment to customer satisfaction and community involvement sets them apart from their competitors. Consider Humps Optics for your eyewear needs and enjoy great value for your money.