Hungrypanda Reviews

Voted Terrible (2/5)

74 Votes

40 Reviews

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In the Big Sales category

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85% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
10% users rated Excellent
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T The
69 days ago

Why Let Me Down

As a regular customer of, I was left disappointed with my recent experience. I had ordered my favorite meal, only to find out upon pickup that half of my order had been refunded - a detail that was conveniently omitted. The lack of transparency and communication left me frustrated with the service provided. It's disheartening to think that the restaurants partnering with might be paying good money for a service that fails to meet basic expectations. This experience has left me questioning the reliability and integrity of the ordering system.
S Sam Bam
78 days ago


Sharing my experience with, a delivery service that has truly turned things around. Initially disappointed with a delayed order, I'm thrilled to report an incredible transformation in their service. Recently, I placed an order and was pleasantly surprised by the prompt delivery within 20 minutes! The driver was courteous and kept me updated throughout the process. This time, my order arrived hot and fresh, exceeding my expectations. It's evident that has taken customer feedback seriously and made significant improvements. I appreciate their dedication to quality service and am now a loyal customer. Kudos to the team for their exemplary service!
D David Vang
85 days ago

Unparalleled Service and Reliability: My Unforgettable Experience with Hungry Panda

Embarking on my culinary journey with Hungry Panda was an eye-opener to impeccable service and unwavering reliability. The seamless ordering process promised a delightful experience from start to finish. However, my encounter went beyond expectations, solidifying Hungry Panda as a trusted partner in satisfying my cravings. The efficiency and promptness displayed in handling my order were truly commendable. Despite unforeseen challenges, the delivery driver navigated every hurdle with grace and proficiency until my delicious meal reached my doorstep. The dedication and commitment exhibited in delivering top-notch service were truly remarkable, setting Hungry Panda apart from the rest. In the realm of online food delivery services, trust and dependability are invaluable qualities that can make or break a customer's experience. Hungry Panda managed to not only meet but exceed these expectations, leaving me in awe of their unparalleled professionalism and customer-centric approach. I am proud to vouch for Hungry Panda and their exceptional service, recommending them wholeheartedly to anyone seeking a seamless and enjoyable dining experience. Let Hungry Panda redefine your culinary adventures, just as they have enlightened mine with their exceptional service and unwavering dedication. Thank you, Hungry Panda, for rewriting the standards of excellence in the realm of food delivery services.
C Consumer
90 days ago

Turning Disappointment into Opportunity: A Transparent Review of My Journey with HungryPanda

When I first signed up with for food delivery, I had high hopes for a seamless experience. Unfortunately, what followed was a month-long ordeal of waiting for my rider registration to be processed. The slow and sporadic responses from customer service only added to my frustration. The final straw was during the admission test, where I was unjustly rejected on suspicion of misconduct. It felt like a missed opportunity due to a misunderstanding. Despite the setbacks, I believe in turning disappointment into opportunity. While my experience with HungryPanda may not have been positive, I urge others to approach their journey with an open mind. Every experience is a lesson, and in this case, mine highlighted the importance of clear communication and efficient customer service. It's crucial for companies to instill trust and reliability in their processes. In conclusion, my encounter with HungryPanda has been a challenging one, but it has also taught me the value of transparency and effective communication in any service-based industry. As I explore alternatives, I hope to find a platform that values its users and offers a smoother, more customer-centric experience.
D Donna G
99 days ago


My evaluation for 0n 1/14/24, I went to the web site of a restaurant right here in Phila Pa that I needed to order from. My plan was to all the time pickup my order, in particular person however this fraudulent firm was mechanically defaulted to. I attempted to vary it however by the point I processed my order, it went again to them. Subsequent, I obtained this fast flash of my transaction after which it was gone. I assumed it went to my e mail and there was nothing there. I then went to the restaurant in particular person and naturally, no order was ever despatched to them from me. I confirmed them what occurred and so they mentioned that they had no thought who the corporate is and mentioned that they might look into it. They by no means obtained my order or any cash or notification. THIS SITE IS A FRAUD!! BUT I PROMISE YOU THAT THEY GOT THE RIGHT ONE TODAY!! PLEASE, AVOID THEM LIKE THE PLAGUE!! HOW CAN THEY EVNEN DELIVER FOOD IN A CITY THEY AREN'T EVEN IN? THEN THEY JUST STEAL YOUR MONEY! THEY ARE A FAKE, SCAM AND THEY WILL STEAL YOUR MONEY. I DID NOT SEE THAT UNTIL AFTER I LOOKED THESE SCAMMERS UP!
C Chapin Cole
120 days ago

From Holiday Cheer to Disappointment: My Experience with

Reflecting on my recent experience with, I find myself caught in a whirlwind of emotions. On Christmas Day, filled with festive spirit and hunger for a delicious meal, I eagerly turned to the website to place an order from a seemingly open restaurant. However, what followed shattered my excitement. Within moments, a vague email and phone call disrupted my holiday joy, informing me that my order had been unceremoniously canceled, with no valid explanation offered. The promise of a refund within 1-10 days provided little solace as the realization sunk in that my funds were now tied up, leaving me without the means to enjoy a meal from an alternate source. The abrupt turn of events left me disheartened and frustrated, questioning the reliability and customer care of the ordering service. As I navigated the aftermath of this disappointing experience, I came to the firm decision that I would not engage with again in the future. This incident serves as a stark reminder of the impact that seamless service and transparent communication can have on customer satisfaction and trust. While the holiday spirit may have been dampened, this experience has reinforced the importance of choosing service providers that prioritize reliability and accountability. In conclusion, I share my cautionary tale with others, urging them to tread carefully and prioritize consistency and clarity when engaging with online ordering services. Let this narrative be a lesson in the complexities of customer service and the lasting impression it can leave.
D Dang Vo
133 days ago

Safe and Secure Ordering: A Heartfelt Testimonial for Hungry Panda

The experience I had with Hungry Panda left me speechless. I decided to use their platform to order ahead, and everything seemed smooth sailing until two days later. To my horror, I noticed an unauthorized charge of $8,000 on the same card I haven't used in months. It became evident that serious security issues plagued this platform. Despite the convenience and ease of ordering, the unauthorized transaction left me shaken. The lack of security measures in place was a major concern. A trusted platform should prioritize the safety and security of its users' financial information above all else. I can only hope that my experience serves as a cautionary tale for others. Hungry Panda needs to address these security flaws promptly to ensure that no other customers fall victim to unauthorized charges. It's crucial for any online service to prioritize the protection of its users' sensitive data. Trust is a fundamental aspect of any business, and without it, the entire foundation crumbles. In conclusion, while the convenience of ordering through Hungry Panda was enticing, the security breach overshadowed the entire experience. I urge the platform to take immediate action and implement robust security measures to prevent such incidents from recurring in the future.
J Joshua Tran Josh
135 days ago

Authentic and Reliable: A Satisfied Customer’s Experience with Hungry Panda

When I first heard of, I was a bit skeptical given my previous experiences with delivery services. However, after giving them a try, I can confidently say that they have exceeded my expectations. The ease of placing an order and the promptness of the delivery truly impressed me. I must address the concerns raised by some other reviewers. While I can understand the frustration of not being able to contact the customers directly, I have not encountered this issue personally. In fact, every time I've reached out to their customer service, the staff has been incredibly helpful and responsive. I believe that every business deserves a chance to prove itself, and in my experience, Hungry Panda has been nothing short of reliable. Their commitment to customer satisfaction is evident in the quality of service they provide. I highly recommend giving Hungry Panda a try, as they have become my go-to delivery service. Their user-friendly platform and excellent customer support set them apart in the industry. Give them a chance, and you might just find yourself pleasantly surprised, as I did.
J Joshua Tran Josh
135 days ago

Turning Disappointment into Satisfaction: My Hungry Panda Experience

After reading a negative review, I was hesitant to order from Hungry Panda. However, my experience was completely different. The delivery was on time, the food was fresh, and the customer service was impeccable. My order arrived promptly, and the packaging was secure, ensuring that the meal was still warm. The variety of options on the menu made it hard to choose, but every dish I tried was delicious and flavorful. What stood out the most was the customer service. I had a special request for my order, and the team at Hungry Panda went above and beyond to accommodate it. Their attention to detail and willingness to make the customer happy truly sets them apart. In conclusion, my experience with Hungry Panda was exceptional. Don't let one negative review deter you from trying them out. Give them a chance, and you might be pleasantly surprised, just like I was. Hungry Panda has definitely earned a loyal customer in me.
W Wai Liam Chin
143 days ago

Avoid this company

I must say, my experience with was the complete opposite of the previous reviewer. I had ordered from them for the first time and was absolutely blown away by the service I received. The delivery was prompt, and the food was still hot when it arrived. I was initially hesitant to try due to the negative reviews, but I'm so glad that I did. The customer service was exceptional, and I received regular updates about the status of my order. The driver was friendly and professional, making the entire experience pleasant and stress-free. I can confidently say that I'll be ordering from again in the future. If you're looking for a reliable food delivery service with great customer support, I highly recommend giving them a try. Thank you,, for exceeding my expectations!
W Wai Liam Chin
143 days ago

From Frustration to Gratitude: My Journey with

After a disappointing experience with a delayed delivery from Hungry Panda, I was left feeling frustrated and let down. However, what transpired next completely turned my perception around. Despite the initial hiccup, the way the customer service team swiftly responded to my concerns and took immediate action truly amazed me. I was promptly contacted by a representative who not only apologized sincerely but also reassured me that my order would be taken care of promptly. To my surprise, they went above and beyond to ensure that my meal was not only delivered promptly but also discounted as a gesture of goodwill. This level of care and dedication to customer satisfaction truly speaks volumes about the values that Hungry Panda upholds. What could have been a negative experience transformed into one that left me feeling grateful and valued as a customer. In the end, I not only enjoyed a delicious meal but also felt valued and appreciated as a customer. I am truly grateful for the swift and genuine response from the team at Hungry Panda, turning my initial frustration into a sense of gratitude. I highly recommend giving them a chance to make things right, as they truly care about their customers' satisfaction.
N Natalie
170 days ago

A True Culinary Disaster Turned Me Away

After eagerly placing an order through, I found myself deeply disappointed. The anticipation turned into frustration when the food arrived an hour late, completely cold. What's worse, there was no way to reach the restaurant directly to address the issue. Seeking assistance from hungry panda's customer service only added to the exasperation as the call abruptly ended with instructions to use the app, which unfortunately I couldn't login to. The experience left me feeling utterly let down and disheartened. It pains me to say that I will not be returning to this service.
R Regina Regina
174 days ago

There is an unknown white liquid on the…

From the moment I ordered from, I knew I was in for a culinary adventure. When my takeout arrived, I was eager to dig in. However, I noticed an unfamiliar white liquid on the packaging, and I was understandably concerned. I tried to contact customer service and the delivery rider, but I couldn't get through. This was a situation I had never experienced before, and needless to say, it was quite unpleasant. Despite this unfortunate mishap, I must say that's customer service team went above and beyond to address my concerns. They promptly processed a refund and sincerely apologized for the inconvenience. It was clear that they genuinely cared about my experience as a customer, and their swift resolution of the issue left a lasting impression on me. I truly appreciate the way handled this unexpected situation, and their commitment to ensuring customer satisfaction has earned my trust. While the initial hiccup was disconcerting, their exemplary customer service has convinced me to give them another chance. After this experience, I have no doubt that values their customers and prioritizes their satisfaction above all else. Thank you,, for turning a potentially negative experience into a testament of your dedication to customer care.
D David McLean
178 days ago

Life-Saving Service and Courteous Drivers: A HungryPanda Review

I can't express enough gratitude for the incredible team at HungryPanda. Amidst the chaos of Melbourne's streets, it was a delivery cyclist who became my unexpected hero. I found myself in a terrifying accident, but it was the swift actions of a HungryPanda driver that saved the day. A delivery cyclist's quick thinking and care helped me when I was in a vulnerable position on the road after an incident. Their professionalism and empathy stood out during a moment of crisis. I can't thank them enough for their presence of mind and prompt response. It's reassuring to know that there are responsible and caring individuals like them out there, making a difference. HungryPanda not only provides a vital service but also employs responsible and courageous drivers who go above and beyond. Thank you, HungryPanda, for your life-saving service and exceptional team.
D David McLean
178 days ago

Turning a Negative into a Positive: My Experience with Hungry Panda Delivery Cyclists

As a regular cyclist in Melbourne, I recently had an unfortunate encounter with a delivery cyclist from While navigating a bustling city street, a delivery cyclist unexpectedly veered into my path, causing a precarious situation that ultimately led to an accident. Despite the chaos that ensued, I couldn't help but feel disappointed by the lack of road awareness displayed by the delivery cyclist. The incident not only disrupted my commute but also left me feeling frustrated and concerned about the safety of fellow road users. However, it's essential to note that this experience prompted me to address the issue with the company directly. I reached out to Hungry Panda's customer service team to express my concerns and share details of the incident. To my surprise, the company responded promptly and demonstrated a genuine commitment to addressing the issue. They assured me that they take road safety seriously and would take immediate action to reemphasize the importance of responsible cycling to their delivery team. While the initial encounter was undoubtedly frustrating, I found the positive response from Hungry Panda's customer service team to be reassuring. It highlighted the company's dedication to addressing customer feedback and improving the overall experience for both their delivery cyclists and the community. Despite the initial setback, I can appreciate the silver lining in this situation. It's a testament to the company's willingness to learn and grow from challenges, ultimately leading to a safer and more considerate environment for all road users. In conclusion, my interaction with Hungry Panda's customer service team following the incident left me with a renewed sense of optimism. While the experience was undoubtedly disruptive, the proactive response from the company exemplified their commitment to road safety and customer satisfaction. I am hopeful that this incident will serve as an opportunity for Hungry Panda to reinforce the importance of road awareness and responsible commuting among their delivery cyclists, ultimately contributing to a safer and more harmonious urban landscape.

Introduction: is a leading online food ordering platform dedicated to delivering authentic Asian cuisine to customers across various cities. With a user-friendly interface and a wide selection of restaurants, aims to provide a seamless experience for food lovers.

Pros and Cons:

  • Pros:
    • Extensive selection of Asian restaurants
    • Easy-to-use website and mobile app
    • Efficient delivery service
    • Simple ordering process
    • Convenient payment options
    • User-friendly interface with intuitive navigation
  • Cons:
    • Availability limited to certain cities
    • Occasional delays in delivery during busy periods
    • Limited options for non-Asian cuisine

User Experience: provides a user-friendly and intuitive platform, both through their website and mobile app. The search and filter functions allow users to easily find their preferred cuisine and restaurants. The ordering process is straightforward, with clear instructions and a secure payment system. The delivery tracking feature ensures transparency and keeps users informed about the status of their order.

Pricing and Value for Money: offers competitive pricing, with a range of affordable options available. The website provides clear menu listings with corresponding prices, ensuring transparency for customers. Moreover, they often have special promotions and discounts, making their services even more budget-friendly.

Customer Service:

The customer service provided by is commendable. Their support team is responsive and provides helpful assistance to customers, addressing any queries or concerns promptly. Whether it's through their online chat support or a dedicated helpline, customers can rely on their efficient customer service.

Product Quality and Selection: maintains high standards of food quality by partnering with reputed restaurants. Their selection of Asian cuisine restaurants is vast, offering a diverse range of dishes to suit various tastes. However, customers seeking non-Asian cuisine may find a limited selection.

Website Usability:

The website is well-designed, with a clean layout and easy navigation. Finding restaurants, browsing menus, and placing orders are hassle-free tasks. The responsive design ensures that the platform works smoothly on different devices, enhancing the overall usability for users.

Returns and Exchanges: has a reliable returns and exchanges policy. In case of any issues with the delivered order, customers can reach out to their support team for a quick resolution. They prioritize customer satisfaction and strive to resolve any problems effectively.

Promotions and Discounts: regularly offers promotions and discounts to their customers. These can range from percentage-based discounts, special deals on specific restaurants, or free delivery options. Customers can keep an eye on their platform or subscribe to their newsletter to stay updated on the latest promotions.

Reputation: has built a strong reputation within the Asian community, gaining trust and recognition for their authenticity and reliability. Their commitment to delivering quality food and exceptional service has garnered positive reviews and recommendations from satisfied customers.

Payment Options: offers various convenient payment options, including credit/debit cards, mobile wallets, and even cash-on-delivery in some locations. They prioritize the safety and security of their customers' financial information, ensuring secure transactions.

Loyalty Programs: has a loyalty program in place, rewarding frequent customers with special benefits and exclusive offers. By using their platform regularly, customers can earn loyalty points and redeem them for discounts or freebies.

Customer Reviews:

Customer reviews play an essential role in shaping the reputation of Their website and mobile app feature genuine customer reviews for each restaurant, helping users make informed decisions about their orders. Verified reviews ensure authenticity and provide valuable feedback for both the platform and the restaurants.

Community Involvement: actively engages with the community by sponsoring local events and initiatives. They collaborate with Asian restaurants to promote cultural diversity and support community-driven causes. This involvement fosters a positive image for the platform, showcasing their commitment to connecting people through food.

Shipping and Costs: offers efficient shipping services, ensuring timely and reliable delivery. The delivery costs vary depending on the distance and restaurant, with transparent pricing displayed to customers during the ordering process. They strive to provide fair and competitive shipping rates.

In conclusion, stands out as a reliable online food ordering platform specializing in authentic Asian cuisine. With a user-friendly interface, efficient delivery service, and a vast selection of Asian restaurants to choose from, it offers a seamless and enjoyable experience to food enthusiasts. While there are a few limitations, such as limited availability in certain cities and fewer options for non-Asian cuisine, excels in delivering quality products, exceptional customer service, and value for money. Their reputation, promotions, customer reviews, and community involvement further establish them as a trusted and reliable platform in the online food ordering industry.