Users Voice for Hushpuppies

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Hushpuppies Overall rating
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Review article published on: 14 Jun 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.8 4.6 1 2.6 3
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Hushpuppies Review by


Hush Puppies is a renowned shoe brand that caters to both men and women. With a history of over 60 years in the industry, Hush Puppies creates stylish and comfortable shoes that appeal to a wide range of customers. Hush Puppies Australia offers a range of exclusive styles that are designed to cater to the local market, and the website is the brand's online store where customers can place orders for their favorite styles.

Pros and Cons

  • Stylish and comfortable shoes
  • Exclusive range of styles for the Australian market
  • Free shipping on orders over $99
  • Relatively expensive compared to other shoe brands
  • Limited selection of sizes and styles

User Experience

The website is easy to navigate, with a quick search function and a well-designed menu structure. Users can browse by gender, style, or collection, making it simple to find the perfect pair of shoes. The product pages include detailed information about the materials used, the fit, and the care instructions. Customers can view multiple images of each shoe from different angles, and there are also customer reviews to provide additional insights.

Pricing and Value for Money

Hush Puppies shoes are relatively expensive compared to other brands, with prices ranging from $100 to $200. However, the quality of the shoes is high, and the styles are designed to last for many years. The website offers free shipping on orders over $99, which provides value for money and helps to offset the higher prices of the shoes.


For customers looking for more affordable shoes, there are several alternative brands available, including Skechers, Clarks, and Dr. Martens. These brands offer a similar level of comfort and style but at lower price points.

Customer Service

The website offers a comprehensive customer service section that includes information about shipping, returns, and sizing. Customers can also get in touch with the brand's customer service team via phone or email. The website provides a detailed FAQ section that covers a range of topics, and there is also a live chat function available.

Product Quality and Selection

Hush Puppies shoes are known for their high quality, with a focus on comfort and durability. The brand offers a selection of styles that cater to men and women of all ages, from casual sneakers to formal dress shoes. However, the selection of styles is relatively limited compared to other shoe brands, and there may not be options available for customers with specific style preferences.

Website Usability

The website is well-designed and easy to use. The menu structure is intuitive, and the search function is quick and efficient. The product pages are detailed and informative, with multiple images and customer reviews. However, the checkout process could be streamlined to make it faster and more user-friendly.

Returns and Exchanges

The website offers a comprehensive returns and exchanges policy. Customers can return or exchange their shoes within 30 days of purchase, provided they are in original condition and unworn. The website provides a detailed guide on how to initiate a return or exchange, and there is also a live chat function available for assistance.

Promotions and Discounts

The website occasionally offers promotions and discounts, such as free shipping or a percentage off the total purchase. However, these promotions are relatively rare, and customers may not be able to take advantage of them regularly.


Hush Puppies has a strong reputation for creating high-quality shoes that are stylish and comfortable. The brand has been around for over 60 years, and it has a loyal customer base that trusts the quality of the products.

Payment Options

The website offers a range of payment options, including credit card, PayPal, and Afterpay. These options provide flexibility for customers who prefer different payment methods.

Loyalty Programs

Hush Puppies does not offer a loyalty program at this time.

Customer Reviews

The website includes customer reviews on each product page, providing valuable insights into the fit, comfort, and quality of the shoes. The reviews are generally positive, with customers praising the shoes' comfort and durability.

Community Involvement

Hush Puppies is involved in several community projects, including support for local charities and environmental initiatives. The brand is committed to sustainability and reducing its environmental impact.

Shipping and Costs

The website offers free shipping on orders over $99. For orders under $99, standard shipping costs $9.95, and express shipping costs $14.95. The shipping process is efficient and reliable, with orders typically dispatched within 1-2 business days.