Hydrostore Reviews

Voted Good (4/5)

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3 Reviews

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C Carl
122 days ago


I cannot stress enough how Hydrostore.co.uk has exceeded my expectations. Let me share my experience and why I highly recommend them. After purchasing an item from their eBay store, I encountered an issue with the delivery. However, the team at Hydrostore responded promptly and professionally, resolving the issue with utmost efficiency. The level of customer service I received was exceptional, and I was truly impressed by their dedication to ensuring customer satisfaction. I found the entire experience to be transparent, reliable, and trustworthy. Their commitment to resolving any concerns was evident, and it reaffirmed my trust in their brand. In a world where online shopping can sometimes be uncertain, Hydrostore.co.uk has set a benchmark for reliability and customer care. I am a satisfied customer who will continue to support and recommend this outstanding shop to anyone in need of hydroponic supplies. Thank you, Hydrostore.co.uk, for your commendable service!
R Richie Crossley
440 days ago

Exceptional Service and Outstanding Products at Wakefield Store!

I cannot express enough how impressed I was with the impeccable service and top-notch products at hydrostore.co.uk in Wakefield, WF1 5JF. After coming across an enticing C02 bottle listing on eBay (Item 111207300566), I reached out to the store through multiple channels to ensure its availability and accuracy. Each interaction filled me with confidence as the staff were not only responsive but also incredibly knowledgeable and helpful. Upon visiting the store from Sheffield, I was greeted with a warm welcome and was amazed by the extensive selection of high-quality hydroponic products. The attention to detail and dedication to customer satisfaction truly set Wakefield Store apart. The C02 bottle exceeded my expectations, and the expert advice provided by the staff ensured that I left feeling more informed and equipped for my hydroponic ventures. Without a doubt, Wakefield Store has earned my trust and loyalty with their outstanding service and genuine care for their customers. I highly recommend Wakefield Store to anyone seeking exceptional products and an unparalleled shopping experience.
R Richie Crossley
440 days ago

A Genuine Mistake: Wakefield Store’s Error and Inconvenience

My experience with hydrostore.co.uk's Wakefield store, located at WF1 5JF, was unfortunately disappointing. Despite reaching out twice by phone and once via email regarding a C02 bottle (Item 111207300566) listed on eBay, my visit to the store from Sheffield turned into a frustrating ordeal. The item I received was entirely different from what was advertised - a discrepancy that cost me £50 in wasted fuel expenses. The store manager's dismissive response, claiming, "It's just a photo!" failed to address the validity of my concerns, leaving me feeling misled and inconvenienced by their lack of professionalism.


Hydrostore.co.uk is an online hydroponics store that offers a wide range of products for indoor and outdoor gardening enthusiasts. With a focus on hydroponics systems, nutrients, grow lights, and accessories, they aim to provide everything you need for successful plant cultivation. In this comprehensive review, we will delve into various aspects of Hydrostore.co.uk to assess its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Extensive selection of hydroponics products
  • Competitive pricing
  • Fast and reliable shipping
  • Responsive and knowledgeable customer service
  • Regular promotions and discounts
  • Limited physical store locations
  • Some products may have higher price tags

User Experience

Hydrostore.co.uk excels in providing a seamless and user-friendly online shopping experience. Their website is well-designed, responsive, and easy to navigate. With a clear layout and intuitive search functionality, finding specific products is a breeze. The product descriptions are detailed, helping customers make informed purchasing decisions. Additionally, Hydrostore.co.uk offers informative blog posts and guides, catering to both beginners and experienced gardeners.

Pricing and Value for Money

Hydrostore.co.uk offers competitive pricing across their product range. While some items might have slightly higher price tags compared to other online stores, their quality justifies the cost. Furthermore, the store frequently runs promotions and discounts, allowing customers to get excellent value for their money.

Customer Service

The customer service at Hydrostore.co.uk is commendable, offering prompt and helpful assistance to shoppers. Their support team is knowledgeable about hydroponics and can provide expert advice whenever needed. Whether customers have inquiries about product recommendations, troubleshooting, or general gardening advice, they can rely on the Hydrostore.co.uk team for dependable assistance.

Product Quality and Selection

Hydrostore.co.uk takes great pride in offering high-quality products from reputable brands. Their vast selection includes hydroponics systems, grow lights, ventilation equipment, fertilizers, and more. By partnering with trusted manufacturers, they ensure that customers receive reliable and efficient products for their indoor gardening needs.

Website Usability

The Hydrostore.co.uk website is designed with user experience in mind. The layout is clean and clutter-free, allowing for easy navigation and straightforward browsing. The search function is highly effective, quickly displaying relevant results. Furthermore, the website is optimized for mobile devices, ensuring a seamless shopping experience on smartphones and tablets.

Returns and Exchanges

Hydrostore.co.uk has a fair and hassle-free returns and exchange policy. If customers receive faulty or damaged products, they can contact the customer service team to arrange a return or replacement. The store is committed to resolving any issues promptly and ensuring customer satisfaction.

Promotions and Discounts

Hydrostore.co.uk regularly offers promotions and discounts, allowing customers to save money on their purchases. They frequently update their website with limited-time offers, seasonal sales, and bundle deals, enabling gardeners to get the best value for their money.


With years of experience in the hydroponics industry, Hydrostore.co.uk has established a strong reputation for quality products and exceptional customer service. They have garnered positive reviews and a loyal customer base, demonstrating their commitment to providing reliable gardening solutions.

Payment Options

To cater to different customer preferences, Hydrostore.co.uk offers a range of payment options. Customers can pay securely using major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, they also accept payments via PayPal, ensuring a convenient and secure transaction process.

Loyalty Programs

Hydrostore.co.uk operates a loyalty program that rewards customers for their continued support. By signing up for an account, customers can earn points on their purchases, which can be redeemed for discounts on future orders. This program incentivizes loyalty and provides additional value to regular shoppers.

Customer Reviews

Hydrostore.co.uk has received overwhelmingly positive feedback from customers. Reviews highlight their outstanding product quality, fast shipping, and attentive customer service. Gardeners appreciate the reliability and efficiency of the hydroponics systems purchased from Hydrostore.co.uk, along with the helpful advice provided by their knowledgeable staff.

Community Involvement

Hydrostore.co.uk actively engages with the gardening community by hosting workshops, webinars, and events. They collaborate with industry experts to share knowledge and inspire fellow gardeners. By fostering a sense of community, they create a supportive environment for plant enthusiasts to connect and learn.

Shipping and Costs

Hydrostore.co.uk offers fast and reliable shipping services. Orders are promptly processed and dispatched, ensuring timely delivery. The shipping costs vary depending on the order size and destination, with options for both standard and expedited delivery. The store provides transparent and competitive shipping rates to deliver products to customers efficiently. In conclusion, Hydrostore.co.uk is a reputable online hydroponics store that delivers a wide range of high-quality products, excellent customer service, and an intuitive shopping experience. With competitive pricing, regular promotions, and a loyal customer base, Hydrostore.co.uk maintains its position as a trusted provider for indoor and outdoor gardening needs. Whether you are a seasoned gardener or just starting your plant cultivation journey, Hydrostore.co.uk is a reliable destination for all your hydroponics requirements.