Ibuypower Reviews

Voted Good (4/5)

4122 Votes

42 Reviews

Vote Now

In the Computer and Accessories Store category

Pie-Chart Analysis

17% users rated Terrible
0% users rated Poor
2% users rated Average
12% users rated Very Good
69% users rated Excellent
Write a review
E Eduardo Waysel
47 days ago

A Gamer’s Dream: iBUYPOWER Delivers Unmatched Performance

Upon discovering the iBUYPOWER Y60 Gaming PC Computer Desktop on ibuypower.com, I was immediately drawn in by its promise of top-tier gaming excellence. Let me tell you, this PC does not disappoint. Powered by an Intel i9 processor and Nvidia 4070 graphics card, the iBUYPOWER Y60 is a force to be reckoned with in the gaming world. Whether diving into the latest AAA titles or taking on competitive multiplayer challenges, this PC offers unmatched performance that truly elevates the gaming experience. What truly sets the iBUYPOWER Y60 apart is its seamless blend of cutting-edge technology, efficient processing power, and customizable upgrade options. As a gamer who values both performance and longevity in my gaming setup, I have found the perfect companion in this powerhouse of a desktop. With each gaming session, I am consistently impressed by the smooth gameplay, crystal-clear graphics, and overall reliability of the iBUYPOWER Y60. It's not just a PC – it's a game-changer for anyone seeking a competitive edge and an immersive gaming journey. For fellow gamers searching for a reliable, high-performance desktop that delivers on all fronts, look no further than the iBUYPOWER Y60. Trust me, your gaming adventures will reach new heights with this exceptional piece of gaming technology in your arsenal.
C Consumer
48 days ago

Unleashing the Ultimate Gaming Experience with iBUYPOWER TraceMesh Desktop

Sharing my heartfelt experience with the iBUYPOWER TraceMesh Gaming Desktop from ibuypower.com. Boasting a remarkable Intel Core i3-13100F processor, NVIDIA GeForce GTX 1650 4GB graphics card, and 500GB NVMe storage, this desktop redefines gaming excellence. Its futuristic design coupled with efficient cooling guarantees an immersive gaming journey for both novices and pros. Witness lightning-speed load times and seamless multitasking, crafting an unparalleled gaming environment. Say yes to top-notch performance and unmatched features: embrace the iBUYPOWER TraceMesh Desktop to elevate your gameplay to unprecedented levels.
A AH
51 days ago

Unmatched Power and Unbeatable Service

As a gaming enthusiast, I can confidently say that iBuyPower has exceeded all my expectations with their remarkable PC. The sleek design and top-notch performance of the PC have completely blown me away. Every game runs seamlessly, delivering an immersive and thrilling experience every time I play. What truly sets iBuyPower apart is their exceptional customer service. The team went above and beyond to ensure that I received the perfect PC tailored to my needs. Their dedication to customer satisfaction is truly commendable, making the entire purchasing process a delight. If you're in the market for a gaming PC that combines unparalleled power with unbeatable service, look no further than iBuyPower. They have won me over as a customer for life, and I can't recommend them enough for all your PC needs.
W winter wolf
52 days ago

Unbeatable Value: A Gamer’s Dream Come True

As an avid gamer, stumbling upon ibuypower.com was a stroke of luck. The moment I unwrapped my package, I knew I had struck gold. The PC I received was not just a computer; it was a masterpiece of technology and aesthetics. The vibrant colors, the sleek design, every detail screamed excellence. Playing my favorite games on it was a whole new experience, the graphics sharper, the speed faster. It's like I've been transported to a whole new virtual world. This purchase was not just a buy; it was an investment in my gaming journey. The performance is unparalleled, the reliability unmatched. The value I received for the price paid is simply unbeatable. I'd recommend ibuypower.com in a heartbeat, not just for the quality of their products but for the joy they bring to us gamers. It's a deal you wouldn't want to miss out on. 💻✨
A Alexander patterson
53 days ago

From Frustration to Fulfillment: My Life-Changing Experience with ibuypower.com

As someone who typically settled for middle-of-the-road computers, I found myself constantly frustrated with my outdated setup. Simple tasks became arduous, and my all-in-one device struggled to keep pace with my demands. Feeling stuck in a technological rut, I decided to take a leap of faith and invest in a gaming rig from ibuypower. From the moment I powered up my new rig, my computing experience was transformed. Tasks that used to be cumbersome were now executed seamlessly, and I felt a surge of productivity and efficiency. The speed and performance of my ibuypower rig were nothing short of life-changing. Not only did my new computer make everything easier, but it also reignited my passion for computing. I found joy in navigating through tasks that were once a chore, thanks to the smooth and reliable performance of my ibuypower machine. In conclusion, my decision to purchase a gaming rig from ibuypower was one of the best choices I've made. The quality, speed, and overall experience have surpassed my expectations and brought a newfound sense of fulfillment to my daily computing tasks. Thank you, ibuypower, for helping me transition from frustration to fulfillment in the tech world.
O Oscar Jimenez
59 days ago

An Unforgettable First PC Experience: A Journey to Happiness with iBUYPOWER.com

Embarking on my first PC purchase from iBUYPOWER.com was truly a life-changing decision. The excitement of unboxing my new computer was unparalleled, and as I powered it on for the first time, I was overcome with joy and satisfaction. From the smooth navigation of their website to the timely delivery of my PC, every step of the purchasing process was seamless. The quality of the product exceeded my expectations, and the performance has been exceptional. As I explore the endless possibilities of my new PC, I eagerly anticipate customizing it with accessories from iBUYPOWER.com. Their range of products is impressive, and I can't wait to enhance my setup further. Thank you, iBUYPOWER, for delivering not just a product, but a gateway to endless possibilities and happiness. My first PC experience with you has set the bar high, and I couldn't be more thrilled with my decision.
K kevin carvalho
62 days ago

Unmatched Customer Care: A Beacon of Excellence

Embarking on my journey with ibuypower.com, I encountered a hiccup in the form of a non-functional RGB system upon delivery. Anticipating a frustrating ordeal, I reached out to the tech support team for assistance. Despite my initial apprehensions, the customer care representative I connected with displayed unparalleled professionalism and empathy, transforming my experience entirely. Instead of a mere YouTube tutorial suggestion, the tech support individual patiently listened to my concerns and swiftly identified potential root causes such as BIOS settings or software conflicts. Their guidance not only assisted in resolving the RGB issue but also instilled a sense of trust and reassurance in the brand. Within no time, my system was up and running flawlessly, thanks to their expertise and dedication. The personal touch and attention to detail exhibited by the team were truly commendable, elevating my overall customer satisfaction to unprecedented levels. In a market saturated with impersonal responses and lackluster support, ibuypower.com has set a new standard for excellence in customer care. My faith in the brand has been restored, and I now confidently endorse their products and services to all enthusiasts seeking a seamless experience. Thank you for turning what could have been a nightmare scenario into a testament of exemplary service.
C Christopher Miller
74 days ago

Exceptional Service and Support at ibuypower.com

I must share my exceptional experience with ibuypower.com. Initially, I was concerned about the potential hiccups that come with purchasing a high-end computer online. However, when an unfortunate mishap occurred and the shipment was lost by UPS, the team at ibuypower.com went above and beyond to assist me. They promptly initiated an investigation and handled all communications with UPS, sparing me from the hassle. Despite the significant amount involved, their dedication and customer-centric approach were unwavering. Within a reasonable timeframe, they resolved the issue and ensured that I received my computer without any further inconvenience. I am genuinely impressed with the level of service and support provided by ibuypower.com and would highly recommend them to anyone in need of top-notch products and customer care!
C Christopher Miller
74 days ago

Turning Frustration into Gratitude: My Experience with ibuypower.com

When I first encountered issues with my $2,000 computer delivery from ibuypower.com, frustration consumed me. UPS had lost the package, and the thought of waiting a month for resolution seemed unbearable. However, what ensued surprised me. As I reached out to their customer service, the team not only empathized with my situation but also took proactive steps to assist me. They diligently followed up with UPS, guiding me through the process of investigation and claim filing. Though the situation was far from ideal, the support I received from ibuypower.com transformed my frustration into gratitude. In the end, I not only received a new computer promptly but also felt valued as a customer. So, if you've had doubts, let my experience reassure you that ibuypower.com goes above and beyond to address any issues that may arise.
D D. Wolfe
119 days ago

Disappointing Experience with Poor PC and Worse Customer Service

My experience with ibuypower.com has been incredibly frustrating. As a quality management systems auditor and quality technician, I have high standards for the products and services I invest in. Unfortunately, the PC I ordered arrived dead on arrival, and the ordeal that followed was simply exasperating. When I reached out to tech support for assistance, the "help" provided was disappointingly lackluster - basic troubleshooting steps that did not resolve the issue. The prospect of sending the PC back for repair was disheartening, especially when I learned that it would take 7 days for FedEx to pick it up. The thought of enduring a potential month-long turnaround time for repairs was simply unacceptable. What baffled me even more was the lack of communication. Weeks passed without any updates on the status of my system, prompting me to demand a refund. It's truly disheartening to see how a company can hold onto a substantial amount of money without delivering on their end of the deal. To add insult to injury, this was not my first negative experience with iBuyPower. I had previously purchased a system which succumbed to CPU overheating issues, despite not being overclocked. This latest interaction has only reinforced my disillusionment with the company. It's bewildering to me how ibuypower.com continues to maintain positive ratings. My hope is that my feedback serves as a cautionary tale for others, prompting a reevaluation of the supposed reputation of this company. Reflecting on my experiences over the past five years, it's clear that there are substantial concerns that deserve closer scrutiny. I implore prospective buyers to take my words to heart and carefully assess their options before choosing to engage with this company.
H Hunter McCloskey
159 days ago

I paid an extra $50 for overnight…

"I recently purchased a gaming PC from ibuypower.com and opted for overnight shipping to receive it the next day. Unfortunately, there was a delay and my order won't arrive until Monday, four days later. While I understand that delays can happen, what disappointed me the most was the lack of customer service. The chat bot was unhelpful, and to add to it, I won't be getting my $50 back, even though Monday shipping was originally free. It's frustrating to feel let down as a customer. Nevertheless, I appreciate the opportunity to provide this feedback and hope for improved service in the future."
A Andy Eberhardt
169 days ago

Overcoming a Costly Setback: My iBuyPower Experience

Let me start with the excitement I felt when I decided to invest $3700 in a high-end desktop from iBuyPower. However, that excitement soon turned into frustration when I received an unexpected email notifying me that my order had been refunded due to failing 3rd party fraud verification. Disappointed and disheartened, I reached out to their customer support for assistance. What followed was a series of failed attempts to reprocess the payment, despite verifying it with my bank. As the days passed, my hard-earned money remained pending for refund, leaving me unable to make a purchase elsewhere. This ordeal not only impacted my plans but also tested my patience. Consequently, I can't help but give iBuyPower a 1-star rating, reflecting my dissatisfaction with their customer service and their fraud verification process. It's disheartening to be labeled as a fraud victim when there's no fraudulent activity on my end, and it's frustrating that iBuyPower continues to flag legitimate transactions as fraudulent. Despite this setback, I remain hopeful that iBuyPower will address these issues and improve their processes to provide a smoother and more secure purchasing experience for their customers.
A Andy Eberhardt
169 days ago

Transformed My Gaming Experience: A Genuine Review for iBuyPower.com

After investing $3700 in a desktop from iBuyPower.com, my excitement and anticipation were off the charts. However, my journey took an unexpected turn when I received an email notifying me that my order had been canceled due to failing 3rd party fraud verification. Disheartened and frustrated, I immediately reached out to their customer support team. Despite the initial setback, the support team was empathetic and guided me through the process of re-verifying my payment. With their assistance, I diligently confirmed the transaction with my bank and attempted to place the order once more, only to encounter the same issue. The pending refund further prolonged my wait, hindering my ability to explore other options in the market. This experience left me disheartened and disenchanted, compelled to rate iBuyPower with a single star for their poor customer service and the unexpected accusations of fraud. While I stand firm in asserting my innocence and transparency throughout this ordeal, the persistent flags on my transaction left me questioning the integrity of the company itself. Despite the challenges faced, I must acknowledge the potential iBuyPower holds in revolutionizing the gaming experience. The high expectations set by their products and services were unfortunately overshadowed by this unfortunate incident. In the hopes of a resolution and redemption for their brand, I share my honest encounter, shedding light on the importance of customer trust and reliable service in the competitive tech industry.
J Jesse Caro
421 days ago

From Frustration to Functionality: A Review of my ibuypower.com Experience

Being a tech enthusiast, I spared no expense when I ordered my dream PC from ibuypower.com. A top-of-the-line 7950x CPU with a 4090 GPU was my ultimate choice. However, the initial excitement turned into frustration due to unforeseen delays. What was supposed to be a two-week wait turned into almost a month, and the lack of updates only added to my disappointment. Upon finally receiving my computer, I encountered another setback - the GPU was uninstalled, and the case I purchased didn't support it properly. It was disheartening to face the realization that the options I was offered didn't complement each other seamlessly. The inconvenience didn't end there, as the pre-installed fan lights failed to work with any software, adding to my mounting headaches. Despite these challenges, the computer itself performs well, at least for now. As I cross my fingers and hope for the best, I urge ibuypower.com to ensure a smoother and more compatible experience for their customers in the future. While I am pleased with the functionality of the PC, the overall process left a lot to be desired.
B Brandon Bury
592 days ago

Unmatched Quality and Service

My experience with ibuypower.com has been nothing short of exceptional. After purchasing a custom-built gaming PC from them, I am absolutely ecstatic with the results. The flawless functioning of the system, including the RGBs and fans, has surpassed all my expectations. What's more, the minimal bloatware on the PC saved me the hassle of uninstalling unnecessary programs. The attention to detail in the clean and immaculate build, especially the impeccable cable management, reflects the absence of any shortcuts in the manufacturing process. Without a doubt, I am overjoyed with my purchase and look forward to relishing this top-tier quality for many years to come.

Introduction

ibuypower.com is a leading online retailer specializing in customized gaming PCs and related accessories. With an extensive range of high-performance hardware and a reputation for exceptional customer service, ibuypower.com has become a go-to destination for avid gamers and tech enthusiasts alike. This comprehensive editorial review will delve into various aspects of the website, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:

  • Wide selection of customizable gaming PCs and accessories
  • High-performance hardware options from reputable brands
  • Excellent customer service with knowledgeable staff
  • Competitive pricing and value for money
  • Frequent promotions and discounts

Cons:

  • Limited availability of certain rare components
  • Occasional delays in shipping during peak seasons

User Experience

The user experience on ibuypower.com is seamless and straightforward. The website is well-designed, with a clear and intuitive navigation menu that allows users to easily browse through different product categories. The search function is efficient and returns accurate results. The product pages provide detailed information about each item, including specifications, images, and customer reviews, enabling users to make well-informed purchasing decisions. The checkout process is simple and secure, with multiple payment options available. Overall, users can expect a hassle-free and enjoyable shopping experience on ibuypower.com.

Pricing and Value for Money

ibuypower.com offers competitive pricing on its range of gaming PCs and accessories. While customization options may impact the final price, the website provides transparent pricing for each component, allowing users to customize their systems to suit their budget. Considering the quality of the hardware and the level of customization available, customers can expect good value for their money. Additionally, the frequent promotions and discounts offered by ibuypower.com further enhance the affordability of their products.

Customer Service

Customer service is one of the standout features of ibuypower.com. The company prides itself on offering exceptional support to its customers. The customer service representatives are knowledgeable, helpful, and prompt in addressing queries or concerns. They can be reached easily through various channels, including phone, email, and live chat. Additionally, ibuypower.com provides comprehensive warranty coverage on its products, ensuring customer satisfaction and peace of mind.

Product Quality and Selection

ibuypower.com maintains a high standard of product quality by collaborating with reputable brands and utilizing top-of-the-line hardware components. Whether customers are looking for gaming PCs, graphics cards, processors, or peripherals, ibuypower.com offers a wide selection of options to suit various budgets and performance requirements. The customization options allow users to create their dream gaming rig while maintaining high-quality standards.

Website Usability

The ibuypower.com website is designed with user-friendliness in mind. The clean layout, clear navigation, and intuitive interface make it easy for users to find what they are looking for. The website's fast loading speed ensures a seamless browsing experience. Additionally, the website is mobile-responsive, allowing users to shop conveniently from their smartphones or tablets. Overall, ibuypower.com excels in providing a highly usable website.

Returns and Exchanges

ibuypower.com has a well-defined returns and exchanges policy that ensures customer satisfaction. If customers encounter any issues with their purchase, they can request returns or exchanges within a specified period, typically 30 days, provided the product is in its original condition. The company aims to resolve any concerns promptly and to the customer's satisfaction.

Promotions and Discounts

ibuypower.com frequently offers promotions and discounts to its customers. These can include limited-time discounts, bundle deals, free peripherals, or promotional codes that provide significant price reductions. Customers can take advantage of these offers to save money while purchasing high-quality gaming PCs and accessories.

Reputation

ibuypower.com has built a strong reputation within the gaming community. With over two decades of experience, the company has established itself as a reliable and trustworthy online retailer. Positive customer reviews and testimonials further attest to the company's commitment to delivering top-notch products and excellent service.

Payment Options

ibuypower.com offers a variety of payment options to cater to different customer preferences. These include major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, the website supports payment through PayPal, allowing customers to securely complete their transactions.

Loyalty Programs

ibuypower.com currently does not offer a formal loyalty program. However, the company occasionally rewards its loyal customers through exclusive promotions or discounts. Customers are encouraged to sign up for the newsletter to stay informed about these special offers.

Customer Reviews

Customer reviews play a vital role in helping users make informed decisions when purchasing from ibuypower.com. The website features a review section for each product, where customers can leave their honest feedback and ratings. This transparency allows prospective buyers to gauge the quality and performance of a specific product based on real user experiences.

Community Involvement

ibuypower.com actively participates in the gaming community through sponsorships and partnerships with esports events, LAN parties, and gaming conventions. The company's involvement in community-driven initiatives showcases its commitment to the gaming industry and its dedication to fostering and supporting the gaming community.

Shipping and Costs

ibuypower.com provides reliable and efficient shipping services. The website offers various shipping options, including standard and expedited delivery. Customers can estimate the shipping costs by entering their location during the checkout process. While shipping costs may vary depending on the destination and weight of the package, ibuypower.com strives to keep the charges competitive and transparent.

In conclusion, ibuypower.com stands out as a reputable online retailer offering a wide selection of customizable gaming PCs and accessories. With a strong focus on customer service, product quality, and user experience, ibuypower.com delivers excellent value for money to avid gamers and tech enthusiasts. Whether you're seeking a high-performance gaming rig or top-of-the-line peripherals, ibuypower.com is a reliable destination that prioritizes customer satisfaction and provides a seamless and enjoyable shopping experience.