Icanframe Reviews

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4 Reviews

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S sandra webster
281 days ago

A Genuine 5-Star Experience with Icanframe

When I stumbled upon icanframe.co.uk, I was a bit skeptical as I had never used their services before. However, that skepticism quickly turned into admiration. The customer service team's prompt and informative response to my initial inquiry left a lasting impression. It set the tone for the rest of my experience. After placing my order for a made-to-measure frame, I anxiously awaited its arrival. To my delight, the frame reached me in perfect condition within just a few days, meeting all my specifications with millimeter precision. The delivery process was equally impressive, with timely email and text updates culminating in a punctual arrival. The attention to detail didn't stop there. The frame was impeccably packaged, and I was pleasantly surprised to find a hanging kit complete with easy-to-follow instructions included. As someone who values good craftsmanship, the quality of the frame surpassed my expectations. What truly sealed the deal for me, however, was the competitive pricing. After receiving quotes from five different sources, icanframe stood out with the best offer for the same level of customization and quality. It takes a lot to impress me, but icanframe managed to do just that. My first purchase has not only met but exceeded my expectations, prompting me to award it a well-deserved 5-star rating. Needless to say, I'm already planning to place more orders with them, confident in the exceptional service and products they provide.
S sandra webster
281 days ago

Above and Beyond: Unveiling the Exceptional Service of icanframe

As a first-time customer of icanframe, I must admit I was blown away by the impeccable service I received. From the moment I reached out to customer service, I was met with prompt responses that were not only helpful but also informative, setting a positive tone for the entire experience. Upon receiving my made-to-measure frame in just a matter of days, I was delighted to find that it was crafted with precision, fitting my specifications to the millimeter. The seamless delivery process was equally impressive, with timely notifications ensuring that my frame arrived right on schedule. What truly set icanframe apart was the attention to detail in their packaging, complete with a hanging kit and clear instructions, making the setup a breeze. Although hesitant at first and ordering only one frame, the exceptional quality and competitive pricing quickly won me over, prompting me to make plans for additional orders in the future. After comparing quotes from various suppliers, it was evident that icanframe stood out with the best offer, proving their commitment to both excellence and affordability. Awarding them a well-deserved 5-star rating comes naturally, as my overall experience with the company surpassed all expectations. Fair and discerning in my judgments, I can confidently say that icanframe has earned my trust and loyalty for years to come. Thank you, icanframe, for setting the bar high and exceeding it with every aspect of your service. I look forward to indulging in more of your remarkable creations in the days ahead.
S ShaZ
903 days ago

Unparalleled Quality and Service at icanframe.co.uk!

I couldn't be happier with my experience at icanframe.co.uk! Initially, I was a bit apprehensive after reading a negative review, but I took the leap, and I am so glad I did. The custom mount I ordered exceeded my expectations in terms of quality and craftsmanship. The precise measurements and attention to detail were truly remarkable. Not to mention, the customer service was exceptional. From the moment I placed my order, I received regular updates and tracking information, ensuring a seamless delivery process. Unlike the unfortunate experience mentioned in a previous review, I received timely order confirmation and registration emails, leaving me with complete peace of mind throughout the entire process. The comprehensive order details provided me with the confidence that my preferences were accurately documented. In contrast to the reported faulty contact form, I found the customer support team to be incredibly responsive and helpful. Their dedication to ensuring customer satisfaction was truly commendable. Overall, my experience with icanframe.co.uk was outstanding, and I will undoubtedly be returning for all my framing needs. Thank you for the impeccable quality and service!
S ShaZ
903 days ago

Exceeding Expectations: A Heartfelt Review of icanframe.co.uk

Discovering icanframe.co.uk was like stumbling upon a hidden gem in the vast world of online custom framing. Despite stumbling upon a negative review, I decided to take a chance and boy, am I glad I did! From the moment I placed my order, I was greeted with exceptional customer service that went above and beyond my expectations. Not only did they promptly send me a confirmation email with all the necessary details, but they even provided me with postal tracking information to ease my worries. When my custom mount arrived, I was blown away by the craftsmanship and attention to detail. The precision in their work was evident, leaving me with a perfectly tailored product that exceeded all my expectations. Unlike other places, icanframe.co.uk ensured that the external mount size matched my exact specifications, showcasing their dedication to customer satisfaction. Their website is a breeze to navigate, making the ordering process seamless and stress-free. Unlike my previous experience, every detail was meticulously recorded, ensuring that there was no room for error. I felt reassured knowing that my measurements were accurate and reflected in the final product. Despite encountering a faulty contact form, the team at icanframe.co.uk swiftly resolved the issue and provided me with exceptional support throughout. I never once felt out of pocket or dissatisfied; instead, I was met with professionalism and efficiency that truly set them apart from the competition. In conclusion, I can confidently say that icanframe.co.uk has won me over as a loyal customer. Their commitment to quality, attention to detail, and top-notch customer service have set a new standard in custom framing. I wholeheartedly recommend them to anyone in search of a seamless and enjoyable framing experience. Thank you, icanframe.co.uk, for surpassing all my expectations and turning a skeptic into a believer!


icanframe.co.uk is an online platform that specializes in custom framing, offering a wide range of high-quality frames for art, photography, and memorabilia. With a user-friendly interface and a reputation for excellent customer service, they aim to provide a convenient and reliable framing solution for individuals and businesses alike.

Pros and Cons

  • Pros:
    • Wide selection of frames in various styles, colors, and sizes
    • Easy-to-use website with intuitive navigation
    • Customization options to suit individual preferences
    • High-quality materials used in framing
    • Responsive and helpful customer service
    • Competitive pricing
  • Cons:
    • No physical stores for in-person consultations
    • Limited options for international shipping

User Experience

icanframe.co.uk provides a seamless user experience, allowing customers to easily navigate through their wide selection of frames. The website is well-organized, enabling users to search and filter frames by size, color, material, and style. The preview feature allows customers to visualize how their artwork would look in different frames, ensuring a satisfactory buying experience.

Pricing and Value for Money

icanframe.co.uk offers competitive pricing without compromising on quality. The frames are reasonably priced, considering the materials used and the customization options available. Customers can choose from different price ranges depending on their budget. The value for money is evident in the sturdy construction and attractive finish of the frames, ensuring long-lasting protection for cherished artworks.

Customer Service

Customer service is a top priority for icanframe.co.uk. Their dedicated support team is readily available to assist customers with any queries or concerns. They provide prompt responses via email and phone, ensuring a smooth and hassle-free experience. The customer service representatives are knowledgeable and offer expert advice on frame selection and customization.

Product Quality and Selection

icanframe.co.uk takes pride in delivering high-quality frames. They source their materials from trusted suppliers, ensuring durability and longevity. The frames are available in a wide range of styles, colors, and sizes to cater to various needs and preferences. Whether customers are looking for sleek modern frames or elegant traditional designs, they will find a suitable option on the website.

Website Usability

The website of icanframe.co.uk is user-friendly and intuitive. The layout is clean and well-structured, allowing customers to navigate effortlessly through the different categories and products. The search and filter functions make it easy to find specific frames. The ordering process is quick, and secure payment options provide peace of mind for customers.

Returns and Exchanges

icanframe.co.uk understands that customers may occasionally need to return or exchange their frames. They have a hassle-free returns policy, allowing customers to request returns within a specified timeframe. The frames must be in their original condition for a full refund or exchange. However, customers are responsible for the return shipping costs unless the item arrives damaged or defective.

Promotions and Discounts

icanframe.co.uk regularly offers promotions and discounts, providing customers with opportunities to save on their purchases. These promotions may include free shipping, percentage discounts, or special offers on selected frames. Customers can stay updated on the latest promotions by subscribing to the website's newsletter or following their social media channels.


icanframe.co.uk has built a solid reputation for its exceptional framing products and services. With countless positive customer reviews and testimonials, they have established themselves as a reliable and trustworthy framing resource. Their commitment to quality, affordability, and customer satisfaction has earned them a loyal customer base and positive word-of-mouth referrals.

Payment Options

icanframe.co.uk offers a variety of secure payment options to accommodate customer preferences. These options include major credit cards, debit cards, and online payment platforms such as PayPal. The website utilizes encryption technology to ensure that customers' payment information is protected during transactions, instilling confidence in the purchasing process.

Loyalty Programs

Currently, icanframe.co.uk does not have a loyalty program in place. However, they periodically offer exclusive deals and discounts to their returning customers as a token of appreciation for their continued support. These offers contribute to building customer loyalty and maintaining long-term relationships.

Customer Reviews

Customers have consistently praised icanframe.co.uk for their exceptional products and services. Positive reviews highlight the high-quality materials, attention to detail, and excellent craftsmanship of the frames. Customers also appreciate the prompt and helpful customer service, which ensures a pleasant shopping experience from start to finish.

Community Involvement

icanframe.co.uk actively engages with the community by supporting local artists and charitable causes. They collaborate with artists to showcase their work in innovative ways using their frames, fostering a sense of creative community. Additionally, they donate a portion of their profits to charitable organizations dedicated to supporting art education and preservation.

Shipping and Costs

icanframe.co.uk offers reliable and efficient shipping within the UK. Shipping costs are calculated based on the weight and dimensions of the frames, ensuring fair and transparent pricing. They strive to dispatch orders promptly to ensure timely delivery. However, international shipping options are currently limited, so customers outside the UK are advised to check for availability and additional charges before placing an order.

Overall, icanframe.co.uk provides a comprehensive and convenient solution for custom framing needs. With their wide selection of frames, commitment to quality, and exceptional customer service, they have established themselves as a trusted and reliable choice for individuals and businesses seeking professional framing services at affordable prices.