Icedlondon Reviews

Voted Good (4/5)

16 Votes

23 Reviews

Vote Now

In the Jeweler category

Pie-Chart Analysis

13% users rated Terrible
0% users rated Poor
0% users rated Average
9% users rated Very Good
78% users rated Excellent
Write a review
M Michael. A
59 days ago

Exceeding Expectations: A Testimonial for Iced London

When I stumbled upon Iced London, I was cautiously optimistic about finding a reliable source for premium products at reasonable prices. Little did I know that my experience would far exceed my wildest expectations. From the moment I placed my order, the team at Iced London impressed me with their exceptional customer service. Mo, in particular, went above and beyond to address my queries promptly and even accommodated my request for a custom size without hesitation. As I eagerly awaited my purchase, I was kept in the loop every step of the way. The regular updates on the progress of my order not only showcased their professionalism but also made me feel valued as a customer. Finally, when my item arrived, I was blown away by the quality. It wasn't just good; it was exceptional. The craftsmanship and attention to detail demonstrated Iced London's dedication to providing nothing but the best to their customers. Thank you, Iced London, for setting the bar high and delivering a product that not only met but surpassed all my needs. I wholeheartedly recommend Iced London to anyone in search of top-notch products at affordable prices.
J Jeff Jeff
72 days ago

Transformed My Look and Impressed All – A Testimonial for IcedLondon.com

When I stumbled upon IcedLondon.com, I was on the lookout for a standout pendant to elevate my style. The pendant I found not only met but exceeded my expectations. The craftsmanship and attention to detail were impeccable, making me feel like a trendsetter every time I wore it. What truly set IcedLondon.com apart was their exceptional customer service. From helping me choose the perfect piece to their lightning-fast response time, I felt valued and supported throughout the entire process. It's not every day that you come across a company that not only delivers top-notch products but also values their customers like family. Thanks to the pendant from IcedLondon.com, I have received countless compliments and turned heads wherever I go. It's not just a piece of jewelry; it's a statement, a reflection of my personality. I am beyond grateful for the transformation it has brought to my look and the confidence it has instilled in me. If you're looking to make a lasting impression and quality is non-negotiable for you, look no further than IcedLondon.com. Trust me; you won't be disappointed.
K KD
84 days ago

Overcoming Deception: My Experience with Iced London

As a jewelry enthusiast, I was thrilled to discover Iced London and its promise of custom-made pendants. My excitement quickly turned to disappointment and frustration as I navigated a deceitful encounter with this company. Upon agreeing on a design with Mo, the CEO, I proceeded to make a 60% deposit for my personalized pendant. However, things took a shady turn when Mo insisted on the remaining 40% upfront through PayPal Friends & Family, threatening not to create my piece otherwise. Sensing something amiss, I declined and requested a refund, only to be met with radio silence from Mo and the Iced London team. To my astonishment, a tracking number mysteriously appeared the following day, indicating a FedEx delivery that contradicted their stated 4-6 week custom creation timeline. This underhanded attempt to exploit a PayPal loophole left me feeling betrayed and vulnerable. Fortunately, my knowledge of PayPal policies spared me from falling victim to their scheme. By refusing the delivery and initiating a refund process, I reclaimed my hard-earned money from the clutches of deceit. Despite repeated attempts to reach out via email, DMs, and texts, Iced London chose to disregard my inquiries, showcasing a blatant disregard for customer care. My interaction with Iced London was a stark reminder of the importance of due diligence and vigilance when engaging with online businesses. While I cannot speak for others’ experiences, I strongly advise caution to anyone considering transacting with this company. Let my story serve as a cautionary tale, urging you to explore alternative avenues for your jewelry needs, away from the shadows of deception cast by Iced London.
L Louie Davies
103 days ago

A Touch of Elegance: A Satisfied Customer’s Ode to Exquisite Service and Products at Iced London

Nestled amidst the crowded online marketplace, I stumbled upon Iced London - a hidden gem radiating elegance and charm. Intrigued by the promises of well-made products and exceptional service, I embarked on a journey of delight that surpassed all expectations. From the moment I placed my order, the seamless experience unfolded like a carefully choreographed dance. The meticulous attention to detail in crafting the product bespoke volumes about the dedication of the artisans behind the scenes. Each stitch seemed to whisper tales of passion and precision, culminating in a masterpiece that transcended mere utility. However, what truly set Iced London apart was not just the unparalleled quality of their products but the unparalleled service that accompanied it. The delivery was not merely a transaction but a celebration of customer satisfaction. Every step of the way, I felt valued and appreciated, as if I was more than just a purchaser - I was a cherished guest in their ornate world. In hindsight, I now realize that my initial review, though sincere, only scratches the surface of the profound emotions evoked by my experience at Iced London. It was not just a transaction; it was a journey of joy, where every moment was infused with a touch of elegance that left an indelible mark on my heart. To anyone seeking not just a product, but an experience brimming with refinement and grace, I wholeheartedly recommend Iced London. Let them weave their magic into your life, and you, too, shall become a devotee of their exquisite craftsmanship and unparalleled service.
S Samuel Ogunleye
105 days ago

Unveiling Dreams: My Custom Pendant Journey with Iced London

Embarking on a quest for the perfect custom pendant, I stumbled upon Iced London. Little did I know that this encounter would lead to a remarkable experience that surpassed all expectations. From the moment I reached out to their customer service, I was greeted with a level of professionalism and care that is rare to find. Their team not only listened attentively to my ideas but also offered valuable insights to bring my vision to life. As I eagerly awaited the arrival of my custom piece, I was filled with anticipation and excitement. When the package finally arrived, I was left speechless. The craftsmanship and attention to detail that went into creating the pendant were truly outstanding. Iced London not only met my expectations but exceeded them in every way possible. Their dedication to delivering top-notch quality and personalized service is evident in every step of the process. If you are in search of exquisite jewellery that goes beyond ordinary, look no further than Iced London. Trust me, they will not disappoint. Highly recommended.
B BumpMysocial
106 days ago

Exceeding Expectations: A Seamless Blend of Quality and Service

Reflecting on my experience with icedlondon.com, I can confidently attest to the exceptional quality of their products and the outstanding level of communication they provide. Not only did I receive a stunning bracelet that surpassed my expectations, but the seamless interaction with their team left me in awe. Amidst a last-minute request for engraving, they effortlessly accommodated my needs without compromising on efficiency or excellence. The impeccable craftsmanship of the bracelet, coupled with the impeccable service from IcedLondon, has truly set a new standard for me. This seamless blend of quality products and top-notch customer care has solidified my loyalty to their brand. I wholeheartedly rate IcedLondon a perfect 10 out of 10, as they have gone above and beyond in ensuring my satisfaction. Thank you, IcedLondon, for not just meeting but exceeding my expectations!
J Jonathan Hassan
106 days ago

Exceeding Expectations: A Testimonial of Speedy Service and Exceptional Customer Care at IcedLondon!

When I stumbled upon IcedLondon.com, little did I know that I was in for a delightful surprise! The moment I placed my order, I was amazed by the lightning-fast delivery service. Not only did my package arrive earlier than expected, but the product was also in pristine condition, reflecting their commitment to quality. What truly set IcedLondon apart was their unparalleled customer support. When I had a query about my order, their team promptly responded with such warmth and dedication that I felt truly valued as a customer. Their attention to detail and willingness to go above and beyond left a lasting impression on me. I am beyond satisfied with my experience at IcedLondon. From their efficient service to their genuine care for their customers, every interaction with this company has been a testament to their exceptional standards. If you're looking for a seamless shopping experience coupled with top-notch customer care, I highly recommend IcedLondon. They have certainly earned a loyal customer in me!
K Kookey Raj
122 days ago

Quality over Quantity

⭐️⭐️⭐️⭐️⭐️ When I stumbled upon icedlondon.com, I was skeptical at first. But now, after multiple purchases, I can confidently say that they have never failed me. Every piece I've ordered has been an absolute blessing, precisely what I wanted. The most recent addition to my collection is the stunning cuban bracelet, which is now the envy of all my friends. And let me tell you, the quality is unmatched. The weight, the shine, the craftsmanship – it's all top-notch. I've also indulged in iced London's rings, earrings, and soon I'll be adding a cuban chain to my collection. Each piece exudes luxury and elegance. For anyone who values quality over quantity, I wholeheartedly recommend Iced London. It's not just about the products; it's the entire experience – from browsing the website to the unboxing of each carefully packaged item. I applaud the Iced London team for their unwavering commitment to excellence in both their products and service. If you're in the market for exquisite jewelry, look no further than Iced London. They truly are the best, and I can't wait to continue adding to my collection. Purchases: - 2 rings - 1 pair of earrings - 1 cuban bracelet - (Next up – a stunning cuban chain!) #IcedLondon #QualityJewelry #LuxuryLifestyle
K Kookey Raj
122 days ago

A Gem in the Jewelry World: Iced London

When it comes to jewelry, I believe in the motto "quality over quantity," and Iced London truly epitomizes this sentiment. Every time I've placed an order with them, it has been nothing short of a blessing. Their ability to deliver exactly what I envision is unparalleled; I have never been disappointed with their products. My most recent purchase was a stunning Cuban bracelet, and I am already eyeing a Cuban chain for my next acquisition. If you are someone who values top-notch quality, then Iced London is the brand for you. Trust me when I say this - there is simply no competition that comes close to beating them. I want to take a moment to applaud the entire team at Iced London for their outstanding business ethos and the exceptional products they offer. So far, I have purchased two rings, a pair of earrings, and the exquisite moissanite-studded Cuban bracelet. Each piece has exceeded my expectations, cementing my loyalty to this remarkable brand. Thank you, Iced London, for consistently delivering excellence in every facet of your business. You have truly set the gold standard in the jewelry industry, and I am proud to be a loyal customer.
A Alison
132 days ago

Impressive Quality and Exceptional Customer Service

I recently purchased a Cuban chain from icedlondon.com for my son, and I must say, I am thoroughly impressed with the quality of the product. The chain looks absolutely fabulous and feels very durable. What truly stood out to me was the exceptional level of customer service. When I made a mistake with my address, 'Mo' from the customer service team proactively reached out to ensure that my order would be delivered to the correct location. The polite and prompt communication truly made the shopping experience a delight. I am genuinely grateful for the effort put forth to ensure customer satisfaction. I will certainly be a returning customer and highly recommend icedlondon.com to anyone looking for both quality products and top-notch service. Thank you for exceeding my expectations!
A Alison
132 days ago

Unforgettable Experience with Exceptional Service at Iced London

I am beyond impressed with the top-notch service I received from icedlondon.com. When I purchased a stunning Cuban chain for my son, I had high expectations, and I must say, I was not disappointed. The quality of the product exceeded my hopes, and I am confident it will make a fantastic addition to my son's collection. What truly sets Iced London apart is their outstanding communication. When I made a mistake with my address, 'Mo' went above and beyond to rectify the situation promptly. His proactive approach and polite messages ensured that my order reached me without any hiccups. Such dedication to customer satisfaction is truly commendable. Thanks to this impeccable experience, I am now a loyal customer of Iced London. The level of care and attention to detail demonstrated by the team is unmatched. I cannot wait to shop here again and explore more of their exquisite offerings. Thank you, Iced London, for making this shopping experience memorable and fulfilling.
M Maj Logistics
155 days ago

Transformed My Look: A Heartfelt Testimonial for IcedLondon

When I stumbled upon IcedLondon, I was skeptical about purchasing jewelry online. But let me tell you, I am beyond thrilled with my recent experience. The pendant I ordered not only met my expectations but exceeded them. It's not just a piece of jewelry; it's a statement that has transformed my entire look. The process, from browsing the website to receiving my order, was smooth and hassle-free. The attention to detail and craftsmanship of the pendant is truly remarkable. The intricate design and the quality of the materials used are evident at first glance. What truly sets IcedLondon apart is their commitment to customer satisfaction. The entire experience exudes professionalism and genuine care for their customers. I am confident in saying that I have found my go-to online jewelry store. I highly recommend IcedLondon to anyone looking for exquisite pieces that make a statement. Thank you for the exceptional service and for helping me stand out with my fly new pendant!
M Maj Logistics
155 days ago

Sparkling with Elegance: A Testament to Quality Craftsmanship

When I stumbled upon icedlondon.com, I was immediately drawn to their exquisite collection of pendants. After much consideration, I finally decided on a stunning piece that resonated with my style. When my pendant arrived, I was beyond thrilled – it not only met but exceeded my expectations. The craftsmanship was impeccable, with every detail carefully thought out. The pendant exuded elegance and sophistication, elevating my everyday look effortlessly. The quality was truly exceptional, a testament to the dedication and skill of the artisans behind the creation. Wearing my pendant, I felt a sense of confidence and empowerment. It added a touch of glamour to my ensemble, sparking conversations and turning heads wherever I went. Not only did it amplify my outfit, but it also became a symbol of my personality and individuality. I am grateful to icedlondon.com for not only providing me with a beautiful piece of jewelry but for also enhancing my overall experience with their exceptional customer service. Each interaction was seamless, leaving me with a lasting impression of professionalism and care. In conclusion, my pendant from icedlondon.com truly came "fly." It is more than just a piece of jewelry – it is a reflection of my style, personality, and appreciation for quality craftsmanship. I highly recommend icedlondon.com to anyone looking to add a touch of luxury and sophistication to their collection.
I Izunwankwo Winnie
165 days ago

A Timeless Statement Piece: My Iced London Bracelet Review

As a dedicated fan of accessories, I've always been on the lookout for that one special item that truly stands out. When I stumbled upon Iced London's bracelet collection, I knew I had found something extraordinary. The craftsmanship of their bracelets is simply superb, with attention to detail that's second to none. From the moment I slipped on my new bracelet, I felt a surge of confidence and sophistication. The weight of the piece felt substantial without being too heavy, and the intricate design sparkled in the light, drawing compliments from everyone I encountered. The quality of the materials used was evident, and I could tell that this bracelet was built to last. What truly set Iced London apart for me was their commitment to customer satisfaction. Not only did my bracelet arrive promptly and beautifully packaged, but the team also followed up to ensure that I was completely satisfied with my purchase. This level of care and consideration is rare to find in today's market, and it only added to my already stellar experience. In conclusion, I can confidently say that Iced London has won me over as a lifelong customer. The impact of their bracelet on my wardrobe and confidence has been immeasurable, and I can't wait to explore more of their collection in the future. If you're seeking a timeless statement piece that exudes both elegance and quality, look no further than Iced London's bracelets.
I Izunwankwo Winnie
165 days ago

Unforgettable Shine: A Customer’s Ode to Iced London’s Marvelous Bracelet

Draped in elegance and sophistication, the bracelet I purchased from Iced London was beyond my expectations. As I delicately unwrapped the package, a wave of excitement rushed over me, knowing I was about to unveil a piece of true artistry. The craftsmanship was impeccable, each shimmering stone carefully set, exuding a dazzling brilliance that captivated all who beheld it. What truly sets this bracelet apart is not just its physical beauty, but the way it made me feel when I wore it. Every time it graced my wrist, I felt a surge of confidence and empowerment, as if I could conquer any challenge that came my way. The compliments and envious glances I received only added to my admiration for this exquisite piece of jewelry. The customer service I experienced with Iced London was top-notch. From the effortless ordering process to the prompt delivery, every interaction was seamless and pleasant. It's truly a rarity to find a company that not only delivers exceptional products but also excels in customer satisfaction. In conclusion, my journey with Iced London's bracelet was nothing short of magical. It has become more than just an accessory; it's a symbol of grace, style, and individuality. I am forever grateful for stumbling upon this gem of a brand and cannot recommend it enough to anyone looking to add a touch of luxury to their collection. Thank you, Iced London, for creating such a masterpiece that will forever hold a special place in my heart.

Introduction

Iced London is a popular online retailer that specializes in selling trendy and stylish jewelry and accessories. With a wide range of products to choose from, Iced London caters to fashion-forward individuals who want to make a statement with their accessories. From necklaces and earrings to bracelets and rings, Iced London offers a vast selection of high-quality pieces that are sure to add a touch of glamour to any outfit. In this editorial review, we will explore various aspects of Iced London, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:

  • Extensive selection of trendy and stylish jewelry and accessories
  • High-quality products
  • User-friendly website with easy navigation
  • Responsive and helpful customer service
  • Flexible return and exchange policy
  • Frequent promotions and discounts
  • Positive reputation among customers
  • Secure payment options
  • Engaged and supportive online community
  • Fast and reliable shipping

Cons:

  • Some items may be relatively expensive
  • Limited availability of certain products

User Experience

Iced London provides a seamless and enjoyable user experience for its customers. The website features a modern and intuitive design that makes browsing and shopping a breeze. With clear navigation menus and well-organized categories, finding specific products or exploring new arrivals is effortless. The product pages are informative, showcasing detailed photos and comprehensive descriptions, allowing customers to make informed purchasing decisions. The checkout process is simple and secure, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Iced London offers a range of price points to cater to different budgets. While some items may be relatively expensive, the quality and craftsmanship of the products justify the price. Customers can expect to receive high-quality jewelry and accessories that are designed to last. Additionally, Iced London frequently offers promotions and discounts, enhancing the value for money and making their products more accessible to a wider range of customers.

Customer Service

Iced London prides itself on providing excellent customer service. Their dedicated and friendly customer support team is readily available to answer any questions or address any concerns that customers may have. Whether via email or social media, Iced London ensures prompt and professional assistance. Moreover, feedback from customers indicates a positive experience with their customer service team, further highlighting their commitment to customer satisfaction.

Product Quality and Selection

Iced London is known for its exceptional product quality. Each piece of jewelry and accessory is crafted with meticulous attention to detail, using high-quality materials to ensure longevity and durability. Whether you're looking for a statement necklace or a delicate pair of earrings, Iced London offers a diverse selection of styles, ensuring there's something for everyone. Their range includes timeless classics as well as trendy and unique pieces, allowing customers to express their personal style through their accessories.

Website Usability

Iced London's website is designed with usability in mind. The intuitive interface, clear navigation, and well-structured categories make it easy for customers to find what they're looking for. The website also features a search function that enables users to quickly locate specific products or browse by specific criteria. The overall layout is visually appealing and aesthetically pleasing, enhancing the overall shopping experience.

Returns and Exchanges

Iced London offers a flexible and hassle-free returns and exchanges policy. If customers are not satisfied with their purchase or wish to exchange it for a different product, they can easily initiate the process through the website or by contacting customer support. The company provides clear instructions and guidelines for returning or exchanging items, ensuring a smooth and efficient process. It's worth noting that some restrictions may apply, such as a time limit for returns and the need to retain the original packaging.

Promotions and Discounts

Iced London regularly runs promotions and offers discounts to its customers. These promotions can range from seasonal sales to limited-time offers and exclusive discounts for loyal customers. By subscribing to their newsletter or following them on social media, customers can stay updated on the latest promotions and take advantage of the discounted prices, making their purchases more affordable.

Reputation

Iced London enjoys a positive reputation among its customers. The brand has garnered praise for its unique and fashionable designs, superior product quality, and exceptional customer service. Social media platforms and review websites are filled with positive reviews and testimonials from satisfied customers who appreciate the brand's commitment to style, quality, and customer satisfaction. The strong reputation of Iced London further establishes it as a trusted and reliable online retailer.

Payment Options

Iced London offers a variety of secure payment options to ensure a convenient and safe shopping experience for its customers. Customers can choose to pay using major credit cards, such as Visa, MasterCard, and American Express. Additionally, the website also accepts payment through popular online payment platforms, such as PayPal, providing customers with flexibility and peace of mind.

Loyalty Programs

Currently, Iced London does not offer a specific loyalty program for its customers. However, the brand frequently provides exclusive discounts and promotions for returning customers, allowing them to enjoy additional savings and benefits. By subscribing to their newsletter or following them on social media, customers can stay informed about these offers and participate in loyalty-like programs.

Customer Reviews

Customer reviews play a vital role in establishing trustworthiness and providing insights into the shopping experience with Iced London. The majority of customer reviews for Iced London are positive, highlighting aspects such as the quality of the products, prompt delivery, excellent customer service, and overall satisfaction. Customers have also commended the brand for its stylish and trendy designs that make a lasting impression.

Community Involvement

Iced London actively engages with its online community through various social media platforms. The brand interacts with its followers, encourages user-generated content, and initiates contests and giveaways to foster a sense of community and inclusivity. The involvement of Iced London with its community showcases their commitment to building meaningful connections and creating a welcoming space for their customers.

Shipping and Costs

Iced London provides fast and reliable shipping to customers worldwide. The shipping costs vary depending on the destination and the total value of the order. The brand offers various shipping options, including standard and express delivery, allowing customers to choose the option that suits their needs and timeline. It's worth noting that free shipping may be available for orders that meet a certain minimum purchase threshold, providing customers with additional savings.

Overall, Iced London excels in providing a high-quality shopping experience, offering trendy and stylish jewelry and accessories, backed by excellent customer service. With a strong reputation and commitment to customer satisfaction, Iced London proves to be a trusted and reliable online destination for fashion-conscious individuals seeking to elevate their style with unique and eye-catching accessories.