Users Voice for Iconicpaw

3% users rated Terrible
0% users rated Poor
1% users rated Average
1% users rated Very Good
96% users rated Excellent
Pie Chart Review Representation for Iconicpaw
Iconicpaw Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Iconicpaw Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 02 Sep 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 3.8 4.8 4.1 5 2.7
Oct 2022 5 4.2 4.3 3.9 5 5
Nov 2022 4.7 2.8 2.4 4.1 5 1
Dec 2022 5 5 5 5 5 5
Mar 2023 4.5 3.4 1.7 3 5 4.9
Line Chart for Rating of peer stores

iconicpaw.com

fragrancex.com

lookfantastic.com

eneba.com

honeyplaybox.com

boomf.com

Detailed Iconicpaw Review by

Introduction

Iconicpaw.com is an online store that provides pet owners with premium and comfortable pet beds, blankets, and other accessories. The website aims to offer a one-stop-shop for pet owners by providing high-quality pet products at reasonable prices.

Pros and Cons

Pros:
  • Wide variety of pet products available
  • Affordable prices
  • Easy navigation and user-friendly interface
  • Free shipping on all orders over $50
  • Secure payment options
Cons:
  • Limited customer reviews available
  • No loyalty program available

User Experience

Iconicpaw.com offers a great user experience, with a clean and easy-to-navigate interface. The website's layout is intuitive and straightforward, making it easy for customers to find what they need without getting lost.

Pricing and Value for Money

Iconicpaw.com offers competitive pricing for its pet products. Customers can find affordable options for their pets without sacrificing quality. Additionally, the website offers discounts and promotions, providing customers with even more value for their money.

Alternatives

Some alternative pet stores to check out include Chewy, Petco, and PetSmart.

Customer Service

Iconicpaw.com provides excellent customer service. The website has a helpful FAQ section, and customers can easily contact the support team for assistance via email or phone.

Product Quality and Selection

Iconicpaw.com offers a wide selection of high-quality pet products. Customers can find pet beds, blankets, and other accessories that are both comfortable and durable. The website also offers various sizes and colors, allowing pet owners to find the perfect product for their pets.

Website Usability

The website is easy to use and navigate, with clear categories and filters to help customers find what they need quickly. The website also loads quickly, providing a seamless shopping experience.

Returns and Exchanges

Iconicpaw.com provides a return policy that allows customers to return their products within 30 days of purchase. Customers must return the product in its original condition and packaging.

Promotions and Discounts

Iconicpaw.com offers various promotions and discounts throughout the year. Customers can find these discounts on the website's homepage, social media pages, and email newsletters.

Reputation

Iconicpaw.com has a good reputation for providing high-quality pet products at affordable prices. The website also has high customer satisfaction ratings and positive reviews.

Payment Options

Iconicpaw.com offers secure payment options, including major credit cards and PayPal.

Loyalty Programs

Iconicpaw.com does not currently offer a loyalty program.

Customer Reviews

Customers can leave reviews on products they purchased. However, the website does not have many customer reviews available.

Community Involvement

Iconicpaw.com doesn't have a dedicated community involvement section on its website. However, the website partners with various charities and organizations to donate a portion of its profits to help animals in need.

Shipping and Costs

Iconicpaw.com offers free shipping on all orders over $50. Otherwise, shipping costs vary depending on the size and weight of the package. The website provides estimated shipping costs during the checkout process.

Iconicpaw Recent User Reviews

User Rating

5 stars

54

👤

Reviewer Name: Jill Case

Review Submission Date: 2022-12-18

Review Title: The picture turned out great
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The picture turned out great. They responded quickly and kept me up to date with where I was in the process. I was very impressed with how quickly I received the final product.

👤

Reviewer Name: Angel Reynolds

Review Submission Date: 2022-12-15

Review Title: We love it, Such Prestige
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: We love it! It’sa Christmas gift for our Aunt and we can’t wait to give it to her!

👤

Reviewer Name: Emily Shea

Review Submission Date: 2022-12-14

Review Title: I've never been more excited to give…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I've never been more excited to give someone a gift. Cue maniacal laughter here.

👤

Reviewer Name: Melinda Licht

Review Submission Date: 2022-12-14

Review Title: Highly recommend
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Even better than I expected. This is an Xmas gift for my SO, and I’m beyond excited for him to open it.

👤

Reviewer Name: Andrew Willis

Review Submission Date: 2022-12-14

Review Title: It was perfect
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: It was perfect. Just as advertised. Great quality

👤

Reviewer Name: Annabelle

Review Submission Date: 2022-12-10

Review Title: It was better than expected
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: It was better than expected. I can not wait for my boyfriend to open it on Christmas morning!

👤

Reviewer Name: Jared B

Review Submission Date: 2022-12-10

Review Title: Great service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Great service! Lots of follow up/update emails. Product turned out better than expected! One tip to iconicpaw would be to find a way to send a sample of the print for the buyer to view prior. That way adjustments could be made. Fortunately for me, my art turned out perfectly!

👤

Reviewer Name: Stephen Frost

Review Submission Date: 2022-12-08

Review Title: The picture is better than we imagined
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The picture is better than we imagined; and we already imagined it would be great. We also felt as though the company cared for us. Australia Post delivered to the wrong address, and when we contacted Iconic Paw about it, they immediately replied and said they'd look into it (thankfully the courier delivered it next door and our neighbour brought it over). An all round excellent experience. Would definitely recommend.

👤

Reviewer Name: Keili Oneill

Review Submission Date: 2022-12-07

Review Title: This is my second portrait from iconic paw…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: This is my second portrait from iconic paw and this is the second time i’ve been so impressed. they do an awesome job and their customer service is amazing. I will be ordering from them again. also, the portrait looks EXACTLY like my pet!!!

👤

Reviewer Name: Montanna

Review Submission Date: 2022-12-06

Review Title: Amazing!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I purchased two canvases and I love both of them. They are beautiful and shipped quickly! Would definitely use again.