Introduction
Idaho Mountain Touring is a website that offers a wide range of products for outdoor enthusiasts. They cater to customers who are passionate about mountain biking, skiing, snowboarding, camping, and hiking. Established in 1984 in Boise, Idaho, Idaho Mountain Touring has expanded its services to reach a broader customer base through its online presence.
Pros and Cons
Pros:
- Wide selection of outdoor gear and equipment
- Competitive pricing
- Responsive customer support
- Secure payment options
Cons:
- Limited product range for some outdoor activities
- High shipping costs for orders outside the US
User Experience
Idaho Mountain Touring's website is user-friendly, with a clean and straightforward layout that makes it easy for customers to find what they're looking for. Users can easily navigate through product categories, and the website's search function is quite efficient.
Pricing and Value for Money
Idaho Mountain Touring offers competitive pricing on its products, with regular discounts and promotions that make their products more attractive to customers. The website provides a "price match guarantee" option, which ensures that customers get the best value for their money when buying from the site.
Alternatives
Some alternatives to Idaho Mountain Touring include REI, Backcountry, and Evo, which are also renowned outdoor retailers with a wide range of products.
Customer Service
Idaho Mountain Touring offers responsive customer support via email, phone, or through the live chat feature on their website. The company has a friendly and knowledgeable customer support team that responds promptly to customer inquiries.
Product Quality and Selection
Idaho Mountain Touring offers high-quality products from renowned brands in the outdoor industry. Their selection of products is quite broad, with options to suit different preferences and budgets.
Website Usability
The website is easy to use, with a clean and straightforward layout that makes navigation simple for users. The website is also mobile-friendly, ensuring that customers can shop on-the-go.
Returns and Exchanges
Idaho Mountain Touring offers a 30-day return policy for items that are returned in their original condition, with the tags attached. Customers must contact customer support before returning products and follow the instructions received.
Promotions and Discounts
Idaho Mountain Touring offers regular discounts and promotions on its products, which are displayed on the website's homepage. The company also has a clearance section, where customers can get products at a lower price.
Reputation
Idaho Mountain Touring has an excellent reputation in the outdoor industry, having been in business for over three decades. Customers trust the company's products and services, and the website has a high rating on various review platforms.
Payment Options
Idaho Mountain Touring accepts several secure payment options, including Visa, Mastercard, American Express, Discover, and PayPal. Customers can shop confidently knowing that their payment information is secure.
Loyalty Programs
Idaho Mountain Touring does not have a loyalty program at the moment.
Customer Reviews
Idaho Mountain Touring has positive customer reviews on various review platforms, with most customers praising the company's product quality and customer service.
Community Involvement
Idaho Mountain Touring has been actively involved in the community, partnering with several outdoor organizations to promote outdoor activities and events.
Shipping and Costs
Idaho Mountain Touring ships globally, with shipping costs varying depending on the shipping location and the weight of the products ordered. Customers should check the website's shipping policy for detailed shipping costs and delivery times.
