Identityguard Reviews

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L Lisa Eastman
131 days ago

Protect Your Identity Wisely: My Eye-Opening Experience with IdentityGuard

When I first subscribed to IdentityGuard, I believed that I was making a solid investment in protecting my identity and financial accounts. However, my two-year journey with the service has been riddled with disappointment and frustration. At the onset, I was impressed by the idea of having all my credit and bank accounts monitored in one place. The initial year seemed promising as I saw my accounts being diligently monitored. Despite the hefty price tag, I was willing to give the service a chance, believing that higher cost equated to superior protection. Unfortunately, my optimism was short-lived. Upon attempting to access the app recently, I was shocked to discover that it was no longer available. This revelation led me to log in to the desktop version, only to find that all my accounts had been inexplicably deleted from monitoring. The realization that my accounts had likely been unmonitored for an unknown duration despite the substantial annual cost was disheartening. It became evident that the service I had entrusted with safeguarding my identity had failed me. As I reflect on my experience, I am compelled to caution others against falling into the same trap. The misleading portrayal of IdentityGuard as a premier identity monitoring solution is, in my eyes, a disservice to consumers. The emphasis on advertising and sales appears to overshadow the fundamental commitment to providing genuine protection. In light of these revelations, I urge you to make an informed decision when choosing an identity monitoring service. Your hard-earned resources deserve to be invested in a reliable and transparent solution. Consider exploring alternatives and, if feasible, take a proactive approach by leveraging the free resources offered by credit bureaus. My hope is that my candid account will serve as a valuable reminder to prioritize wisdom and discernment when it comes to safeguarding your identity. Remember, your peace of mind and financial well-being are invaluable, and they deserve to be entrusted to a service that truly delivers on its promises.
L Lisa Eastman
131 days ago

Uncovering the Truth: An Honest Review of

Reflecting on my experience with, I must say it falls short of expectations. While initially drawn to the service due to its touted reputation, my journey with it has been riddled with disappointments. The hefty price tag, combined with the lackluster features, left me feeling uneasy about the value for money. For two years, I entrusted my sensitive financial information to this platform, believing that the cost would equate to top-tier protection. However, the recent discovery shattered this illusion. Logging in one day, I was stunned to find that my monitored accounts had mysteriously vanished without a trace. The realization that my credit and bank accounts had gone unmonitored for an unknown period undermined the very essence of what I paid for – security and peace of mind. This unsettling revelation highlighted a grave concern: the apparent negligence in monitoring vital accounts, all while charging a premium fee exceeding $300 annually. The discrepancy between the service's reputation and its actual performance became glaringly evident, prompting me to question the integrity of such endorsements. In a digital landscape inundated with countless options for identity protection, I implore fellow consumers to heed my cautionary tale. Do not fall victim to deceptive marketing tactics that prioritize profit over customer well-being. In the realm of safeguarding your identity, transparency and reliability should reign supreme. For those contemplating, I urge you to reconsider and explore alternative services that prioritize your security above all else. Your hard-earned money deserves a safeguard that delivers on its promises, offering genuine protection and peace of mind. Let my experience serve as a beacon of caution amidst the vast sea of identity protection options, guiding you towards a choice that truly values your trust and security. Choose wisely, safeguard diligently, and may your journey to a protected identity be marked with clarity and trustworthiness.
A Anthony Baird
173 days ago

Aura: A Disappointment Turned Warning

As a former customer of Aura, I regret to say that my experience was nothing short of a disappointment. At first, I was drawn in by the promise of top-notch identity protection, yet what followed felt like a betrayal of trust. Despite never signing up for auto-renewal, I found myself unexpectedly charged $320 for an annual service. Desperate for a resolution, I reached out to their customer service, only to be met with further frustration. The lack of empathy and assistance left me disheartened, and even my request to speak with a supervisor went unanswered. The experience left me questioning their commitment to customer satisfaction and their quality as an identity and online monitoring provider. I urge others to heed this warning and seek alternatives. It's disheartening when a service that's meant to provide security feels more like a scam. As for me, I'll be taking my business elsewhere.
A Anthony Baird
173 days ago

Guardian Angel in Disguise: IdentityGuard to the Rescue!

Venturing into the realm of identity protection services can be daunting, that's why when I first encountered IdentityGuard, I was skeptical. However, my doubts were instantly dispelled as their services turned out to be my saving grace in a digital world fraught with scams. At one point, a billing mishap left me feeling like a victim of a cyber scam rather than a protected customer. I found myself unexpectedly charged $320 for an annual service renewal that I never consented to. Panic ensued as I sought clarity and resolution. To my relief, IdentityGuard proved to be my guardian angel in disguise. Swiftly reaching out to their customer service, I was met with empathetic ears and understanding hearts. Despite initial setbacks, the team empathized with my situation and promptly resolved the issue, ensuring that my peace of mind and trust in their services were restored. The transparency and professionalism exhibited during my interaction with IdentityGuard affirmed their dedication to customer satisfaction. Far from a scam, their commitment to shielding identities and safeguarding online presence shines through in moments of uncertainty. In times of distress, the quality of service provided by IdentityGuard truly shines, offering reliability and dependability that transcends expectations. I wholeheartedly recommend their services as a beacon of trustworthiness in the realm of identity protection. Trust me, with IdentityGuard by your side, your digital sanctuary is secure, and your worries are a thing of the past.
C Chad Hart
176 days ago

Transforming My Identity Protection Experience with IdentityGuard: A True Testimonial

As a conscientious consumer, I felt compelled to share my heartfelt journey with IdentityGuard. Initially skeptical due to a less-than-stellar review, I took the leap and signed up for their services after experiencing fraudulent activity on my Experian credit file. Despite encountering a minor hiccup trying to unlock my credit file, their software efficiently froze it for protection. However, what truly set IdentityGuard apart was their unwavering commitment to resolving issues promptly. Delving deeper into their customer service, I found dedicated agents who patiently guided me through the process and clarified every step. Contrary to my initial apprehension, the company's transparency and dedication shone through, dispelling any doubts I had. Moreover, the claims of fabricated reviews and influenced PR campaigns were debunked by my positive and genuine experience with IdentityGuard. In conclusion, I implore anyone hesitant to dismiss the negative reviews and give IdentityGuard a chance to truly safeguard their identity. My journey from skepticism to satisfaction stands as a testament to the transformative power of excellent service and unwavering commitment to consumer protection championed by IdentityGuard.
F Fernando Gaytan
229 days ago

IdentityGuard: A Lifesaver in Times of Need

I cannot express enough gratitude for the exceptional assistance I received from Bibi at Amidst the chaos of potentially fraudulent activity, Bibi not only provided expert guidance but also displayed immense patience and empathy. Her wealth of knowledge and professionalism immediately put me at ease during a distressing time. Thanks to her unwavering support, I now comprehend the true value of IdentityGuard's service. It's not just about protection; it's about genuine care and support when it matters most. Bibi's exceptional assistance has solidified my trust in IdentityGuard, making me a customer for life.
F Fernando Gaytan
229 days ago

Restoring Peace of Mind

My life took an unexpected turn when I discovered potential identity theft issues. However, proved to be my guiding light in the darkness. Bibi, a remarkable representative, took me under her wing and navigated me through the daunting process of reaching out to retailers and credit companies. Her patience, understanding, and kindness were like a soothing balm to my frayed nerves. I was amazed by her expertise and professionalism, which truly highlighted the value of the service. Thanks to Bibi and, I found reassurance and regained my peace of mind.
F Fast_ Eddy
253 days ago

Identity Guard Review: 3 Years of Exceptional Service and Peace of Mind

I've been a loyal customer of Identity Guard for the past three years, and I can't help but sing their praises. From the moment I signed up, I've experienced nothing but top-notch service and complete peace of mind. Here's why I have nothing but positive feedback to offer: 1. Trustworthy and Legitimate: Identity Guard may not be the biggest name in the industry, but their honesty and integrity shine through in every interaction. I've always felt confident that my personal information is in safe hands. 2. Lightning-Fast Notifications: Whether it's a legal verification or potential unauthorized access, Identity Guard has consistently impressed me with their rapid response. Their proactive approach, reaching out to me within minutes of any activity, has been truly remarkable. 3. Early Breach Alerts: One of the standout features for me has been their diligence in notifying me about potential data leaks. On multiple occasions, I've received alerts from Identity Guard long before the affected company even made an announcement. 4. Exceptional Customer Support: Whenever I've had queries or needed assistance, the team at Identity Guard has been nothing short of amazing. Their courteous and knowledgeable support staff have always gone the extra mile to address any concerns I've had. In a world where identity theft and data breaches are all too common, having a reliable partner like Identity Guard has been invaluable. I can confidently say that my decision to choose Identity Guard has been one of the best choices I've made for protecting my identity and personal information. Thank you, Identity Guard, for three years of exceptional service and the peace of mind that comes with it!
F Fast_ Eddy
253 days ago

Devoted Patron for 3 Years – Overflowing with Praise and Zero Gripe

Reflecting on my steadfast allegiance to over the past three years evokes nothing but admiration and gratitude. Allow me to illuminate my experience with abundant positivity and an absence of discontent. 1. With a modest stature in the industry, Identity Guard shines brightly as an establishment characterized by integrity and genuine practices. My interactions with them affirm a sense of trustworthiness that is truly commendable. 2. The promptness exhibited by Identity Guard in notifying me of any activity concerning my identity is exemplary. Be it legitimate access or unauthorized attempts, the swift communication through calls and emails, oftentimes within minutes, underscores their unwavering commitment to safeguarding my information. 3. In moments of vulnerability caused by data breaches, Identity Guard emerges as a beacon of reliability. Their proactive approach in informing me, sometimes well in advance of official notifications from the affected entities, exemplifies a dedication to transparency and customer welfare. 4. Every engagement with Identity Guard's customer service team via phone has been a delightful encounter marked by professionalism and empathy. Their unwavering courtesy and adeptness in addressing my inquiries, whether related to identity protection or account intricacies, attest to a customer-centric ethos that is truly commendable. In essence, my enduring journey with Identity Guard resonates with unwavering satisfaction and a deep-rooted trust that transcends mere business dealings.
C cg
298 days ago

Avoid the Hassle: My Experience with

After signing up for, I was immediately met with frustration and disappointment. In just one hour, I found myself navigating a confusing website and struggling to find any helpful support. The "Help" button only caused more issues, as it closed the window and logged me out. To my dismay, I discovered that the service only monitors one credit agency, leaving the burden on me to monitor the others. Shockingly, they do not offer reporting services for the other two credit bureaus, forcing customers to take matters into their own hands by calling the agencies directly. Adding insult to injury, I was dismayed to find that there was no option to freeze or lock other services, leaving my sensitive information vulnerable. The final straw came when I attempted to cancel my account, only to be met with resistance. It wasn't until I began arguing with them that they finally agreed to close my account. In conclusion, my experience with was nothing short of a hassle. I urge others to avoid the frustration and lack of comprehensive protection offered by this service.
C cg
298 days ago

Unmatched Customer Care and Comprehensive Monitoring at IdentityGuard – A Personal Journey

After a recent frustrating experience with another identity protection service, I decided to give IdentityGuard a chance. From the moment I signed up, their commitment to safeguarding my identity shone through. The website, though initially challenging to navigate, became a gateway to a wealth of valuable resources. What truly sets IdentityGuard apart is their dedication to comprehensive monitoring. While some services only cover one credit agency, IdentityGuard goes above and beyond by offering monitoring for multiple bureaus. However, the true highlight was their exceptional customer care. During a conversation about monitoring options, I was pleasantly surprised to find out that they provide reports for all three major credit bureaus, ensuring a holistic view of my financial health. The ability to freeze or lock other services offered me an added layer of security and peace of mind. What truly struck a chord with me was their willingness to listen and assist. When I expressed my concerns about account closure, they patiently addressed my queries and ensured a smooth resolution. Their customer-centric approach turned a potentially negative situation into a positive experience, showcasing their commitment to customer satisfaction. In a world where identity theft is a growing concern, IdentityGuard stands out as a beacon of trustworthiness and reliability. My journey with them may have had a rocky start, but the destination was well worth it. I am grateful for their unwavering support and comprehensive protection. Thank you, IdentityGuard, for truly putting your customers first.
D Deb
305 days ago

Rescued by Bibi: A Lifesaver Amidst Fraud Alert Chaos

I recently encountered a daunting fraud alert issue that left me feeling frustrated and apprehensive. After making three calls to, I found myself in a disheartened state—until I was rescued by Bibi. My ordeal began on June 4th when I sought assistance for the fraud alert. Unfortunately, the support I received was lacking, and I was provided with inaccurate information. Undeterred, I made two more calls on June 6th in hopes of finding a resolution. During my initial call that day, I was disheartened when the representative seemed dismissive of my concerns, stating that the alert was inconsequential. Thankfully, my luck changed when Bibi intervened. In a single conversation, she not only clarified the intricacies of the alert but also went above and beyond by reaching out to Citi on my behalf to ensure that no unauthorized account openings had occurred. Her proactive approach and valuable preventive recommendations proved to be a game-changer. Bibi's dedication and competence demonstrated the true value of exceptional customer service. Her unwavering support not only alleviated my concerns but also restored my faith in the company. Thanks to Bibi, I am not only grateful but also committed to staying with In moments of uncertainty, it's individuals like Bibi who make a remarkable difference. I can confidently say that her assistance was invaluable and has solidified my trust in the company. Thank you,, for having such a gem in your customer service team.
D Deb
305 days ago

Bibi: The Guardian Angel of My Fraud Alert

After experiencing a disheartening encounter with lackluster assistance regarding my fraud alert issue at, I was on the verge of parting ways with the service. However, fate had a different plan for me on that eventful day. With a heavy heart, I made the first call on 6/4, seeking clarity and resolution. Unfortunately, my initial interaction left much to be desired, as I was met with inaccurate information and a sense of unease. Not one to easily give up, I decided to reach out again on 6/6. The first representative I spoke to dismissed my concerns, deeming them insignificant. It was a moment of frustration until Bibi entered the scene like a guardian angel. Bibi, armed with a compassionate demeanor and a wealth of knowledge, not only clarified the nature of the alert but went above and beyond. She took the initiative to contact Citi on my behalf, ensuring that no unauthorized activities were taking place. Her proactive approach to safeguarding my identity was both refreshing and reassuring. Moreover, Bibi didn't stop there. She generously shared invaluable tips and preventive measures to fortify my security measures further. Her genuine care and dedication shone through her every word, reinstating my trust in the service and reminding me of the intrinsic value of exceptional customer support. Thanks to Bibi's unwavering commitment and expertise, my faith in has been restored, and I am genuinely grateful for her invaluable assistance. She is the epitome of a true customer champion, and her impact transcends mere resolutions – it creates lasting impressions of reliability and care.
L Linda
354 days ago

It’s terrible to be a victim of…

After experiencing the nightmare of identity theft, I turned to Identity Guard for help, and I couldn't be more grateful for their support. When I discovered that my identity had been compromised, I felt overwhelmed and vulnerable. However, Identity Guard swiftly alerted me and stood by my side, making calls and assisting me until the investigations commenced. Their unwavering commitment to my safety and well-being during this challenging time has been nothing short of remarkable. I am truly impressed by the level of dedication and care that Identity Guard has shown me. Their proactive approach to protecting my identity has given me a sense of security and peace of mind. I no longer feel defenseless against the threat of identity theft, knowing that they are constantly monitoring and safeguarding my information. I highly recommend Identity Guard to anyone who values their personal information and wants a reliable partner to shield them from the perils of identity theft. Thank you, Identity Guard, for being my guardian in the face of this distressing experience.
L Linda
354 days ago

Identity Guard: A Lifesaver in Times of Crisis

Experiencing identity theft can be a nightmare, but thanks to Identity Guard, I felt supported and secure during a challenging time. When I discovered suspicious activity, their prompt alerts and dedicated customer service team guided me through every step of the resolution process. They didn't just stop at notifying me; they actively engaged with relevant parties until investigations were initiated. Knowing that they have my back throughout this ordeal brings me immense peace of mind. If you're searching for a reliable identity theft protection service, I highly recommend starting your journey with Identity Guard. Their proactive approach and unwavering support make all the difference when safeguarding your personal information.


IdentityGuard is a leading provider of identity theft protection services in the market. With the ever-increasing threat of identity theft and cybercrime, safeguarding personal information has become more critical than ever. offers a comprehensive suite of products and services designed to protect users' identities and provide peace of mind.

Pros and Cons

  • Pros:
  1. Advanced identity monitoring technology
  2. Real-time alerts for suspicious activities
  3. 24/7 customer support for immediate assistance
  4. Comprehensive monitoring of personal information
  5. Easy-to-use interface
  • Cons:
    1. No free trial option
    2. Pricing plans may be expensive for some individuals

    User Experience provides a seamless user experience, with a user-friendly interface that is intuitive and easy to navigate. Signing up for their services is straightforward, and the dashboard provides a comprehensive overview of your account's security status. The personalized alerts and notifications keep users informed about any potential threats, enabling quick action to prevent identity theft.

    Pricing and Value for Money offers a range of pricing plans to cater to different needs. While the plans may seem pricier than some competitors, the level of protection and features provided justifies the cost. The peace of mind and the potential financial and emotional costs saved in the event of identity theft make the service a worthwhile investment.

    Customer Service prides itself on its exceptional customer service. Their highly trained support team is available 24/7, ensuring users can receive immediate assistance whenever needed. Whether through phone, email, or live chat, customers can count on prompt and knowledgeable support to address any concerns or queries they might have.

    Product Quality and Selection offers a comprehensive range of product services, including credit monitoring, social security number monitoring, dark web monitoring, and more. Their advanced technology ensures the highest level of protection by continuously scanning various databases and online sources to detect any suspicious activities or signs of identity theft.

    Website Usability

    The website is clean, well-designed, and easy to navigate. The layout and interface are intuitive, making it simple for users to find the information and services they need. The website is also mobile-friendly, allowing users to access their accounts and monitor their identity protection on the go.

    Returns and Exchanges

    Returns and exchanges do not apply to's services, as they provide ongoing identity theft protection rather than physical products. However, they offer a satisfaction guarantee and allow users to cancel their subscription at any time if they are not satisfied with the service.

    Promotions and Discounts occasionally offers promotions and discounts, providing users with opportunities to save on their subscription fees. These promotions are typically advertised on their website or through their newsletter. Keeping an eye out for such offers can help users get the best value for their money.

    Reputation has built a solid reputation in the industry for its reliable and effective identity theft protection services. They have been serving customers for many years and have garnered positive ratings and reviews from satisfied users. The company's commitment to customer satisfaction and proactive monitoring sets them apart from their competitors.

    Payment Options offers flexible payment options to cater to different preferences. Users can make payments using major credit cards, such as Visa, Mastercard, American Express, and Discover. This wide range of payment options ensures convenience for customers when subscribing to their services.

    Loyalty Programs does not currently offer a loyalty program. However, they focus on delivering outstanding service and value to their customers, ensuring their loyalty is earned through reliable identity theft protection and responsive customer support.

    Customer Reviews

    The customer reviews for are overwhelmingly positive, with many users expressing satisfaction with the level of protection and peace of mind the service offers. Customers appreciate the prompt alerts, comprehensive monitoring, and the company's commitment to resolving any issues effectively and efficiently.

    Community Involvement actively engages with the community by providing resources and educational materials to raise awareness about identity theft and cybercrime. They collaborate with various organizations and experts in the field to spread knowledge and help individuals safeguard their personal information.

    Shipping and Costs

    As a digital service, does not involve shipping physical products. The costs associated with their services are based on the chosen subscription plan and are transparently provided during the signup process. Customers can choose the plan that suits their needs and budget, with the assurance that their investment will be well worth it for the protection received.