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14% users rated Very Good
60% users rated Excellent
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Chris
Patience Rewarded: A Heartfelt Journey with idrive.com
When I first attempted to sign up with idrive.com, my excitement quickly turned into frustration as the website seemed to be in a perpetual state of chaos. Despite multiple attempts on different devices and reaching out to Customer Service for assistance, I found myself stuck in a loop of error messages and unfulfilled hopes. The response that my email was not in their system felt like a confirmation of my struggles. However, after taking a deep breath and mustering some more patience, I decided to give it one last shot. And oh, am I glad I did! Miraculously, everything fell into place seamlessly, and I was finally able to create an account. My journey with idrive.com might have had a rocky start, but the reward of perseverance was sweet. The service and peace of mind it offers make the initial struggle worthwhile. So, to anyone facing challenges during the sign-up process, I encourage you to hang in there. The destination is worth the bumpy ride! R
Richard
A Genuine Testimonial: Finding Resolution Amidst Disappointment with idrive.com’s Services
Reflecting on my experience with idrive.com, I found myself facing unexpected hurdles that led to the cancellation of my account. Disheartened by this turn of events, I reached out for a refund, only to be met with delays, excuses, and a sense of frustration. As days passed without any resolution in sight, my faith in the company wavered, leaving me feeling like a victim of a total rip-off. Despite my persistent efforts to seek clarity and closure, communication with idrive.com seemed to hit a dead end. Their responses on trust pilot lacked the reassurance I craved, with generic suggestions to contact their support team yielding no tangible results. The repeated patterns of being put on hold, transferred around, or abruptly hung up on during phone calls only added to my mounting disappointment. Navigating through this challenging situation, I couldn't help but feel let down by the lack of accountability and genuine care from the company I once trusted. However, amidst the shadows of doubt, a glimmer of hope emerged when I finally managed to reach a sympathetic representative who took my concerns seriously. Through meaningful dialogue and a commitment to righting the wrongs, idrive.com eventually addressed my issues, offering a resolution that restored my faith in their customer service. While the journey was not without its obstacles, the opportunity to find common ground and reach a positive outcome highlighted the importance of perseverance and open communication in customer-business relationships. In retrospect, this experience served as a lesson in resilience and the power of constructive engagement. It's a reminder that challenges can be transformed into opportunities for growth and understanding when approached with patience and a willingness to find common ground. I am grateful for the eventual resolution and optimistic about the potential for improvement and better experiences in the future. B
Bluesky_SC
Decade-Long iDrive Champion: A Testament to Reliability, Security, and Exceptional Support
Diving into the realm of data security over a decade ago, my quest for a reliable backup solution led me to iDrive in 2013. Entrusting it with my precious memories and critical documents, I relinquished my data to its capable hands, and it has not let me down since. With a staggering 5 TB of cherished photos and essential files securely stored on iDrive, I rest easy knowing my digital treasures are safeguarded. The seamless nightly backups, coupled with detailed email notifications, provide me with peace of mind, ensuring that every piece of information is accounted for. The lifesaving versioning feature proved its worth when a critical file mysteriously vanished into oblivion, only to be effortlessly restored from a previous iteration. Without this lifesaving functionality, hours would have been lost recreating invaluable data. Recently, during a transition to a NAS, a botched transfer left me with missing files. iDrive's impeccable track record shone once more as it swiftly stepped in, allowing me to seamlessly retrieve and rebuild my data repository on the new NAS, salvaging me from potential data loss catastrophes. Furthermore, the exceptional human touch provided by iDrive's tech support is a rarity in today's digital era. With a background in IT, I hold high standards for support services. Yet, every encounter with iDrive's dedicated team leaves me impressed and satisfied, reinforcing my trust in their expertise and commitment to customer satisfaction. In conclusion, as a discerning user who values reliability and stellar support, I wholeheartedly vouch for iDrive. Through years of unwavering service, it has proven time and again to be a pillar of data security, delivering on its promises with exceptional performance and unwavering reliability. Thank you, iDrive, for being the epitome of excellence in the realm of data backup and restoration. J
Jere Gunderman
A Lifesaver in the Cloud: IDrive Backs Up Your World
When I stumbled upon IDrive for my cloud backup needs, little did I know it would become a digital safety net for my precious files. With my laptop bursting at the seams and external hard drives on the brink of failure, I needed a reliable solution. IDrive came to my rescue, simplifying the backup process from start to finish. From the seamless download to the effortless setup and scheduling of backups, IDrive impressed me at every turn. What truly set it apart was its user-friendly interface that made navigating through my files a breeze. The peace of mind it offered was priceless. Not to mention, the affordability of IDrive was a pleasant surprise. Knowing I didn't have to break the bank for reliable cloud storage was a game-changer. IDrive isn't just a cloud service; it's a lifeline for safeguarding what matters most. If you're in search of a dependable backup solution that won't let you down, IDrive is the way to go. Trust me; you won't regret it. A
AGC T
From Frustration to Redemption: How I Found Trust with iDrive.com
When I stumbled upon iDrive.com, I was apprehensive, to say the least. After reading a negative review labeling them as scammers, I was hesitant to trust them with my valuable data. However, curiosity got the better of me, and I decided to give them a chance. I reached out to their customer service team and was pleasantly surprised by their efficiency and professionalism. They patiently addressed all my concerns and assured me of the security measures in place to safeguard my data. Their transparency and commitment to customer satisfaction won me over. Fast forward a few months, and I can confidently say that iDrive.com has been a game-changer for my business. The ease of use, reliable backup solutions, and top-notch security features have exceeded my expectations. I no longer have to worry about losing crucial files or falling victim to data breaches. So, to anyone hesitant about trusting iDrive.com, let my experience be a testament to their credibility and dedication to their customers. Sometimes, taking a leap of faith can lead to the most rewarding outcomes. Thank you, iDrive.com, for restoring my faith in online backup services! C
Carla C
Idrive is the main in cloud storage!
My evaluation for idrive.com Within the fast-paced digital age, securing and managing your knowledge is paramount. iDrive emerges as a stellar resolution, providing a complete suite of options that make knowledge backup and storage a breeze. Key Options:Cross-Platform Compatibility:iDrive helps a variety of platforms, together with Home windows, Mac, iOS, and Android. This cross-platform compatibility ensures that your knowledge is seamlessly accessible whatever the machine you are utilizing. Easy Backup and Restore:With iDrive, backing up your recordsdata is a cinch. The intuitive interface permits you to schedule computerized backups, making certain that your essential knowledge is at all times updated. Restoration is equally simple, offering peace of thoughts in case of knowledge loss. Safe Cloud Storage:iDrive employs strong encryption protocols to safe your knowledge throughout each transit and storage. The information is saved in extremely safe knowledge facilities, including an additional layer of safety to your delicate data. Actual-Time Syncing:Keep in sync throughout a number of units with iDrive's real-time syncing capabilities. Whether or not you are working in your pc or making edits in your cellular machine, modifications are immediately mirrored throughout all related platforms. File Versioning:By accident overwrite a file? iDrive's file versioning function has you lined. Retrieve earlier variations of recordsdata, permitting you to undo modifications and restore paperwork to a selected time limit. IDrive Specific for Swift Transfers:For big datasets, iDrive Specific presents a bodily storage machine for speedy preliminary backups. Ship the machine to iDrive, and so they'll switch the information to your account, saving helpful time. Execs:Consumer-Pleasant Interface:iDrive's interface is designed with simplicity in thoughts. Even for customers new to cloud storage, the educational curve is minimal. Ample Storage Plans:Select from quite a lot of storage plans that cater to totally different wants, making certain you solely pay for what you require. Complete Safety Measures:iDrive prioritizes the safety of your knowledge, using encryption and safe knowledge facilities to safeguard your data. Cons:Studying Curve for Superior Options:Whereas primary operations are intuitive, some superior options may require a little bit of exploration for full utilization. F
Family Bostock
Wonderful service
My assessment for idrive.com I discovered IDrive superb main backing up from my Netgear NAS. I discovered their assist, each technical and billing wonderful however in the end it's too costly for me to justify for private use therefore the lack of 1 star. K
Kathleen Matlock
Reliable Backups and Lucrative Deals: A Rave Review for iDrive
Having used iDrive for the last couple of years, I can confidently say that it has been a game-changer for me. The seamless backup and file synchronization features have saved my digital life on more than one occasion. With three computers in my setup, I have found iDrive to be a reliable and efficient solution for keeping all my files current and accessible across multiple devices. One standout feature that has truly impressed me is its ability to sync and update files across different platforms. Whether I make changes on my work computer, personal laptop, or even my mobile device, iDrive ensures that the latest version is always available, without any hassle. Furthermore, iDrive's competitive pricing and frequent deals have made it an even more lucrative option. The value for money that I have received with their comprehensive backup plans is unmatched. In the rare instances where I have encountered technical issues, the support team at iDrive has been responsive and proactive in assisting me. Their dedication to resolving customer queries has further reinforced my trust in the brand. Overall, iDrive has been an indispensable tool for me, providing peace of mind and convenience in managing my digital assets. I wholeheartedly recommend iDrive to anyone in need of a reliable and user-friendly backup solution. T
Technic
A Game Changer!
When I stumbled upon idrive.com, I was looking for a reliable backup solution, and boy, did I find it! The interface was intuitive, and the amount of storage I got for the price was unbeatable. However, the real game changer for me was the customer service. When I encountered an issue with redirecting my backups to a new folder location after upgrading my system, the customer service team was there to guide me through the process and offer their support. Even though I had to re-upload some data, their assistance made the process much smoother. Compared to other platforms, idrive.com has proven to be the most efficient and supportive backup solution I've come across. I am incredibly grateful for their service and will continue to entrust them with my data. Thank you, idrive.com, for being a real lifesaver! T
Technic
Above and Beyond: My IDrive Experience
When I first signed up for IDrive, I was looking for a reliable backup solution that wouldn't break the bank. IDrive seemed to fit the bill perfectly – plenty of storage at a reasonable price. And indeed, it delivered on that front. However, my journey with IDrive took an unexpected turn when I recently upgraded my system. I swapped out my old HDD for a lightning-fast 2TB NVMe SSD, hoping to boost the performance of my photos and videos. Little did I know that this upgrade would uncover a challenge with IDrive. As I tried to redirect IDrive to the new folder locations on my SSD, I hit a roadblock. To my dismay, I discovered that IDrive didn't support this feature, meaning I had to re-upload 500GB of data all over again. Frustrated, I reached out to customer service for confirmation, and indeed, the news was not what I had hoped for. In stark contrast, my experience with Amazon Photos, where I also backup my data, was a breeze. A simple redirection to the new location, a quick verification process, and voila – all set in just 10 minutes. Despite this setback with IDrive, I must commend their customer service for being transparent and responsive throughout. While the re-uploading process is ongoing, I appreciate the peace of mind that comes from knowing my data is secure. In conclusion, IDrive may have its limitations, but its commitment to data protection and customer support sets it apart. For those seeking a reliable backup solution with a human touch, IDrive goes above and beyond. S
SMD
Rescued my precious data – the best data backup solution out there!
I can't thank idrive.com enough for saving my precious data! Their Personal 2-year plan proved to be a lifesaver when my PC crashed, and I thought I had lost all my important files. Thanks to idrive.com, I not only managed to back up my folders to a NAS drive but also restore them seamlessly when the need arose. The peace of mind that comes with knowing my data is safe and easily accessible is priceless. The user-friendly desktop app and online interface made the entire backup and restoration process a breeze. I highly recommend idrive.com to anyone in need of a reliable data backup solution. Their customer support team also deserves a special shoutout for their prompt assistance and knowledgeable guidance every step of the way. It's reassuring to know that they are just a message away in case of any concerns or queries. In a nutshell, idrive.com has exceeded my expectations, and I can confidently say that it is the best data backup solution out there for MS Windows users. Thank you, idrive.com, for being my data's guardian angel! J
Jdba
I’ve been using them for over 5 years…
I've been a loyal user of idrive.com for over 5 years now, and I can confidently say that my experience has been nothing short of outstanding. As someone who deals with a lot of streaming videos, along with basic desktop data such as music and photos, finding a reliable backup solution was crucial for me. idrive.com has not only met but exceeded my expectations. The majority of my backups come from external drives, and in the span of 5 years, I've encountered only one issue. The tech support team was quick to assist me, and the problem was resolved without any hassle. What's more, once a year, I receive an encrypted drive from them to facilitate backing up large amounts of data at once. I simply send it back, and they take care of the upload to my account, all at no extra cost. While idrive.com offers a fairly sophisticated personal backup system, I've found that with some patience and basic computer experience, it's quite manageable to set up and maintain. Some negative reviews I've come across seem to be more related to user issues rather than flaws in the system itself. I've also found their log files to be incredibly useful in troubleshooting any minor problems, and the unattended backups run seamlessly on computers that support background services. For anyone dealing with a significant amount of data, especially in the realm of a few terabytes, I wholeheartedly recommend idrive.com. It has truly been a game-changer for me in safeguarding my valuable digital assets. If you're in search of a reliable, efficient, and user-friendly backup solution, look no further than idrive.com. J
Jdba
5 Years and Counting: A Reliable Backup Solution!
After utilizing idrive.com for over half a decade, I can attest to the exceptional service they provide. My extensive collection of streaming videos, music, photos, and desktop files find a secure home in their system. Despite mainly backing up data from external drives, I encountered just one minor hiccup, promptly remedied by their efficient tech support team. An annual highlight is the complimentary encrypted drive option for massive data uploads. Simply return the drive, and they seamlessly integrate the contents into your account. This feature not only simplifies the process but also adds a layer of security. While setting up and maintaining this intricate personal backup system demands a degree of patience and tech savviness, the rewards are well worth it. Addressing common complaints, I find that many negative reviews stem from user errors rather than system flaws. The detailed log files prove invaluable in troubleshooting any potential issues, ensuring smooth unattended backups on compatible devices. For those with substantial data volumes, especially in the terabyte range, I wholeheartedly endorse idrive.com as a dependable solution. G
Gary Holpin
Cloud Drive basically doesn’t work
I can't thank idrive.com enough for saving me from a potential disaster. When I first signed up, I encountered some issues with the Cloud Drive not syncing properly between my computers. However, the support team went above and beyond to assist me, spending two hours on a chat session to resolve the discrepancies and ensure my files were consistent across all devices. Unfortunately, a few weeks later, I discovered that numerous files had disappeared from one of my computers, despite not having deleted them. This was a major red flag, and I immediately reached out to idrive.com's customer support. They were incredibly understanding and helped me through the process of retrieving my files. The whole experience made me appreciate the reliability and security of my old provider, and I decided to return to them. I reached out to idrive.com for a refund, and they promptly assisted me through the process with no hassle. It's crucial for a cloud storage provider to guarantee the safety of our files, and idrive.com certainly fell short in that respect. While I can't continue with their service, I'm incredibly grateful for their support and for ultimately ensuring that my files were not lost for good. Thank you, idrive.com, for your assistance during a challenging time. A
Alex Clifford
Responsive Customer Service Makes All the Difference!
I cannot express how grateful I am for the prompt and responsive customer service at idrive.com. Initially, I struggled with slow upload and download speeds, which made the service almost unusable. However, upon reaching out to their support team, I was met with exceptional assistance and a genuine willingness to address my concerns. Without their help, I would have been disillusioned with the product. Thanks to their dedication, my experience has vastly improved. I now enjoy seamless file transfers and can confidently make the most of my storage. If you're facing similar challenges, I highly recommend giving their customer service a chance to make things right.
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Introduction
iDrive.com is a popular online backup and cloud storage service that offers secure and reliable solutions for personal and business users. With its extensive range of features and competitive pricing, iDrive.com has become a leading choice for individuals and organizations seeking secure data storage and backup solutions.
Pros
- Extensive storage options: iDrive.com allows users to choose from a range of storage plans, catering to different needs and budgets.
- Easy to use interface: The user-friendly interface makes it simple for even non-technical users to navigate and utilize the service.
- Top-notch security measures: iDrive.com ensures the privacy and security of user data through advanced encryption and strict data protection protocols.
- Seamless file syncing and sharing: iDrive.com allows users to sync and share their files across multiple devices effortlessly.
- Efficient backup process: The service provides automated backups that can be scheduled according to individual preferences.
Cons
- Initial backup can be time-consuming: The initial backup process might take longer, especially for larger files or slower internet connections.
- Additional fees for additional users: Business plans come with limited users, and each additional user incurs an extra charge.
User Experience
iDrive.com offers a seamless user experience with its intuitive interface and easy-to-understand features. The software is compatible with various operating systems, including Windows, macOS, iOS, and Android, ensuring that users can access their files from any device. The backup and restore processes are straightforward, allowing users to protect and retrieve their data effortlessly. With its impressive reliability and speed, iDrive.com offers a positive user experience for both personal and business users.
Pricing and Value for Money
iDrive.com offers flexible pricing options that cater to different storage needs. Personal plans start at affordable rates, and discounted long-term subscriptions are available. Business plans offer comprehensive solutions with multiple users and enhanced security features, ensuring value for money. Considering the range of features, security, and ease of use, iDrive.com provides excellent value for its pricing.
Customer Service
iDrive.com prides itself on its commitment to customer satisfaction. They provide 24/7 customer support via phone, email, and live chat to address any inquiries or technical difficulties users may encounter. The support team is knowledgeable and responsive, ensuring a smooth customer service experience.
Product Quality and Selection
iDrive.com offers a high-quality and reliable product. Their advanced technology ensures seamless and secure backup, syncing, and sharing of files. The selection of storage plans caters to different user requirements, with options for individuals, families, and businesses. The longevity and trusted reputation of iDrive.com in the industry speak to the quality of their products.
Website Usability
The iDrive.com website is well-designed and easy to navigate. The layout and structure allow users to find information quickly and access the necessary features effortlessly. The website provides clear instructions for setting up and using the service, making it convenient for users to get started and manage their accounts.
Returns and Exchanges
iDrive.com does not offer returns or exchanges as it provides a subscription-based service. However, they offer a free trial period for users to test the service and decide if it meets their requirements. Users can cancel their subscriptions at any time without any additional charges.
Promotions and Discounts
iDrive.com periodically offers promotions and discounts, especially during holiday seasons or special events. These discounts provide an opportunity for users to subscribe to their desired plans at lower prices. Users should keep an eye on the website and promotional emails to take advantage of these offers.
Reputation
iDrive.com has established a strong reputation in the industry as a reliable and secure cloud storage service provider. With years of experience, positive user reviews, and industry recognition, iDrive.com has become a trusted choice for individuals and businesses alike.
Payment Options
iDrive.com supports various payment options to ensure convenience for its users. Major credit cards, including Visa, Mastercard, American Express, and Discover, are accepted. Additionally, users can pay via PayPal for added flexibility.
Loyalty Programs
iDrive.com does not currently offer a designated loyalty program. However, they provide regular updates and new features to enhance user experience and maintain customer loyalty.
Customer Reviews
Customer reviews of iDrive.com are generally positive, highlighting the service's reliability, ease of use, and robust security measures. Users appreciate the wide range of storage options and the ability to synchronize and share files effortlessly. The customer support team also receives praise for their responsiveness and expertise in resolving issues.
Community Involvement
iDrive.com actively engages with its user community through various channels, including social media platforms and a user forum. They encourage user feedback, suggestions, and provide regular updates on new features and enhancements. This community engagement fosters a sense of involvement and collaboration among users.
Shipping and Costs
Since iDrive.com is a cloud storage service, there are no physical products to be shipped. Users can sign up and access their accounts immediately after subscription activation. The costs associated with iDrive.com are primarily subscription fees for the chosen storage plans, and there are no additional shipping or hidden costs.