Ifixit Reviews

Voted Poor (3/5)

32 Votes

40 Reviews

Vote Now

In the Electronics & Technology category

Pie-Chart Analysis

23% users rated Terrible
15% users rated Poor
0% users rated Average
5% users rated Very Good
58% users rated Excellent
Write a review
N Neil Barnett
70 days ago

Reviving My MacBook: A Lifesaver Purchase!

Embarking on a quest to extend the life of my beloved MacBook Pro Late 2015, I stumbled upon ifixit.com, and oh, what a discovery it was! The replacement battery I purchased was not only easy to fit, but it worked like a charm. The moment my laptop powered on with renewed vigor, I knew I had made the right decision. Thanks to this remarkable battery, my MacBook's lifespan has been significantly prolonged, breathing new life into my daily tasks and projects. Cheers to ifixit.com for offering such a game-changing product that has truly made a difference in my digital world!
M M. Roberts
74 days ago

IFix it: A Lifesaver in Customer Service

When I stumbled upon IFix it's website, I was hesitant to order. However, their seamless ordering process and prompt delivery of my product left me impressed. Little did I know, their exceptional customer service would truly shine through when I made a mistake in my order. Despite the postal service mishap, IFix it's transparent return policy and swift refund process saved the day. Their reliability and efficiency have earned my trust, and I will undoubtedly be a returning customer. Thank you, IFix it, for setting the bar high in customer satisfaction!
A arash darvish
87 days ago

Transformed by Exceptional Service: A Story of Redemption

Let me share my journey with ifixit.com, which saw a disappointing start bloom into a truly heartwarming experience. After ordering a touchscreen replacement last November, my initial encounter was plagued by a slight delay in shipping. However, the real challenge came when I discovered a thick vertical green line on my display post-replacement, rendering the new screen functionally inferior to the broken one. Naturally, frustration set in, as a faulty part had disrupted the seamless repair process. Unwilling to accept defeat, I reached out to ifixit.com, hoping for a solution. To my immense relief, rather than a cold response or bureaucracy, I was met with empathy and a genuine desire to rectify the situation. Their customer service team went above and beyond, guiding me through troubleshooting steps and offering expert advice tailored to my concerns. Despite initial setbacks, their unwavering support and dedication breathed new life into my Pixel 7 Pro. Even its fingerprint recognition, initially compromised, was restored to perfection through their comprehensive assistance. Through this transformative journey of perseverance and exceptional service, ifixit.com not only salvaged my device but also mended my faith in online purchases. I emerged from this experience not just with a fully functional phone but also with a newfound appreciation for companies that prioritize customer satisfaction above all else. Thank you, ifixit.com, for turning a disappointing encounter into a shining example of outstanding service and customer care.
A Alessandro Rizzi
93 days ago

Reviving My Google Pixel 4a: A Lifesaver Review for ifixit.com

From the depths of despair over the cracked screen of my beloved Google Pixel 4a, I stumbled upon ifixit.com like a beacon of hope. Desperation had almost led me to ditch my phone altogether as repair shops deemed the replacement screen too costly. However, ifixit.com came to the rescue with not just a reasonable price but a genuine Google part that breathed new life into my device. What truly sets ifixit.com apart is their unparalleled customer service. During the warranty period, when a replacement was needed, they swiftly and graciously fulfilled their promise without any additional costs, including shipping. This level of service is a rarity in today's world and left me utterly impressed. Moreover, their repair and installation guides are a masterpiece in themselves. Clear, concise, and user-friendly, they turn even the most inexperienced DIY-er into a confident technician. With their guidance, I successfully revived my Pixel 4a, all thanks to ifixit.com. In conclusion, I wholeheartedly recommend ifixit.com to anyone seeking quality parts, exceptional customer service, and foolproof repair resources. They are not just a website but a lifeline for devices in distress. Thank you, ifixit.com, for bringing my Pixel 4a back to life!
C cwolf94
113 days ago

Transformative Service and Quality Products – A Customer’s Gushing Review of ifixit.com!

Let me share my exhilarating experience with ifixit.com - the place where my tech dreams became reality! I was in dire need of a new battery for my MacBook Pro, and after much research, I decided to trust ifixit.com with this crucial task. Little did I know, that decision would be a game-changer in my tech journey. The purchasing process was seamless, and the delivery was prompt. As I anxiously opened the package, I could sense the quality before even touching the product. The meticulous packaging and clear instructions made the installation process a breeze. But the real magic happened when I turned on my MacBook after installing the new battery - it was like a brand-new machine, running faster and smoother than ever before! Months went by, and my MacBook continued to perform flawlessly. The battery held its charge like a champ, never faltering or losing its capacity. The peace of mind I gained from this one purchase is truly priceless. To anyone hesitant about where to go for their tech needs, let me assure you that ifixit.com is the ultimate destination. Their commitment to quality, paired with impeccable customer service, has won me over for life. Take it from a satisfied customer - ifixit.com is the real deal, and you won't regret entrusting them with your tech solutions!
A Alex Gourlay
127 days ago

Reliable Service and Fast Delivery – Disappointing Product

I recently purchased a battery replacement kit for my Dell XPS 13 (DXGH8) from ifixit.com, and I must say, the service was impeccable. The product was delivered promptly and at a reasonable price, which initially left me quite impressed. Following the replacement instructions provided by iFixit, I took great care to fully charge and drain the battery as advised, hoping to optimize its performance. However, to my dismay, after only a month of use, the battery's capacity rapidly deteriorated. It now struggles to last more than an hour, and my laptop frequently alerts me about insufficient power supply from the battery. I am disappointed with the quality of the replacement battery and the impact it has had on my device's functionality. This experience has left me feeling dissatisfied, especially after my initial positive impression of the service received. Despite the letdown, I appreciate the swift delivery and affordability of the product. However, the rapid decline in performance has significantly overshadowed the convenience of the purchase process.
A Alex Gourlay
127 days ago

Unparalleled Service and Exceptional Quality

Reflecting on my experience with ifixit.com, I am compelled to share that their customer service and product quality truly exceeded my expectations. Upon purchasing a replacement kit for my Dell XPS 13 (DXGH8), I was impressed by the prompt delivery and affordability of the product. Following the replacement process, I diligently followed the guidance provided by iFixit, including the recommended charging and discharging cycles to optimize the new battery's performance. After approximately a month of use, I am delighted to report that the battery life surpasses my initial expectations. I can efficiently carry out tasks on my laptop for extended periods without any concerns about power supply. The proactive performance optimization suggestions from iFixit have undeniably contributed to this positive outcome. In contrast to my doubts, the battery replacement from ifixit.com has significantly enhanced my overall user experience with my Dell XPS 13. The optimized battery performance has eliminated any power-related interruptions, allowing me to work seamlessly and efficiently. I am genuinely grateful for the exceptional service and top-notch quality provided by ifixit.com, setting a new standard for customer satisfaction in the tech industry.
B Bee
128 days ago

A Lifesaver for Tech Repairs! A Must-Have in Every Household

I can't express my gratitude enough for ifixit.com. Not only did I find the battery I needed for my laptop at an amazing price, but the step-by-step guides provided me with the confidence to replace it myself. The results were outstanding, and my laptop is running like new! I also got a kit to change the battery in my iPod, and although the process was a bit challenging, the tools included were incredibly helpful. It was such a satisfying feeling to bring new life to my old iPod. I highly recommend ifixit.com to anyone in need of affordable tech solutions and reliable guidance.
B Bee
128 days ago

Miraculous Customer Service and Quality Products

After a disheartening experience with another company, I turned to ifixit.com for a solution. Their incredible customer service team went above and beyond to rectify the issues I faced with a faulty battery, ensuring my laptop was back up and running smoothly in no time. Not only did they provide a full refund, but they also offered me a discount on my next purchase as a gesture of goodwill. Moreover, when attempting to change the battery on my old iPod with their kit, I encountered some difficulties due to insufficient tools. However, upon reaching out to their support team, they promptly guided me through the process and even included extra tools in my next order free of charge. This level of care and dedication to customer satisfaction truly sets ifixit.com apart. They have won me over with their top-notch products and outstanding service. I wholeheartedly recommend them to anyone in need of reliable tech solutions. Thank you, ifixit.com, for restoring my faith in quality products and exceptional customer care.
L Loren Shushman
128 days ago

Why I Cannot Recommend IFIXIT for Battery and Screen Replacements

After an unfortunate experience with IFIXIT, I feel compelled to share my disappointment. I purchased an IFIXIT battery for my iPhone 8, intending to replace it myself. The process took a frustrating turn when I discovered a cracked screen during the replacement, leading me to order a new one. The battery installation initially seemed successful, with the charge display and home button functioning correctly. However, my optimism quickly waned when I encountered issues after replacing the screen. Following the provided instructions, I transferred the home button to the new screen, only to encounter an unanticipated "Touch ID Button..." prompt and malfunctioning battery charge indicator upon powering up the phone. Despite my attempts to troubleshoot by reverting to the original screen, the battery percentage still failed to display accurately. Desiring a resolution, I reached out to IFIXIT for a replacement screen and battery but have yet to receive a response. Regrettably, my dissatisfaction only grew as I navigated through the replacement process. IFIXIT's lack of comprehensive guidance became evident when I encountered difficulties powering on the phone after installing the battery. Resorting to external sources, I sought help from a YouTube tutorial, revealing a crucial step omitted from IFIXIT's instructions. Additionally, I found the instructional video's rapid delivery less impactful than thorough, written guidance. My investment in IFIXIT's products proved to be a significant expenditure of both time and money, yielding only frustration and disillusionment. Ultimately, I cannot recommend IFIXIT for battery and screen replacements, urging others to seek more comprehensive resources and support.
O Old Games Fixed
159 days ago

Unmatched Performance and Value for Money!

I recently purchased the AC14B8K battery replacement from ifixit.com for my Acer Aspire E-17-E5-731G, and I couldn't be happier with its performance. Despite being an aftermarket product, it has exceeded my expectations, providing seamless functionality at a fraction of the cost. I did notice that the cells appeared slightly smaller at the top, but the overall performance has left me impressed. While I wish there were more comprehensive comparisons between aftermarket and OEM batteries, I have no regrets about my purchase. This replacement battery has proven to be a cost-effective and reliable solution for my needs. Thank you, ifixit.com, for delivering a product that truly stands out in terms of both quality and value!
O Old Games Fixed
159 days ago

Reviving My Laptop: A Journey with AC14B8K Battery Replacement

Embarking on a quest to resurrect my Acer Aspire E-17-E5-731G, I stumbled upon ifixit.com and found solace in the AC14B8K battery replacement. This aftermarket gem has breathed new life into my device, powering it up with vigor and vitality. Upon unwrapping the package, I noticed the cells of the battery seemed 15% smaller at the top, sparking a curiosity within me. Contemplating whether they were just denser, I marveled at the craftsmanship that went into this replacement unit. The sleek design and efficient performance left me impressed, as my laptop now runs seamlessly, mirroring its former glory. Wistfully, I pondered the lack of comparison between aftermarket and OEM batteries. Perhaps a detailed analysis would shed light on their nuances, aiding customers in making informed decisions. Despite this minor conundrum, the AC14B8K battery has proven itself reliable and robust, standing the test of time thus far. Grateful for ifixit.com's offering and the transformative power of the AC14B8K battery replacement, I eagerly anticipate the continued prosperity of my trusted companion. Cheers to new beginnings, fueled by innovation and unwavering reliability.
M Marcin
164 days ago

The Gold Standard: Unbeatable Service and Quality

Having been a loyal customer of ifixit.com for several years now, I can confidently say that their customer service and product quality are simply unparalleled. Every interaction with their team leaves me impressed, and the replacement parts they offer for various phones have always exceeded my expectations. In fact, I often find myself wishing for the day when iFixit launches their own line of Android phones, a testament to the trust I have in their expertise and innovation. Thank you, ifixit.com, for consistently setting the bar high!
R Rebecca
188 days ago

Successful Pixel 4a Charging Port Replacement

Lifesaver: How ifixit Revived My Pixel 4a with a Charging Port Replacement I cannot thank ifixit enough for saving my beloved Pixel 4a. It all started when my phone's charging port gave up on me. I was devastated, dreading the hassle and cost of getting it repaired. That's when I stumbled upon ifixit's website and found a replacement part, toolkit, and guide for my phone. I ordered the parts, and they arrived promptly, even all the way to the UK. The toolkit provided was just what I needed, and the guide was clear and easy to follow. With a little bit of patience and the right tools, I successfully replaced the charging port. The total cost of £34 was a steal compared to what I would have paid for a professional repair or a new phone. Now, my Pixel 4a is back in action, and I couldn't be happier. Not only did ifixit save me money, but I also contributed to reducing e-waste by keeping my phone out of the landfill. Thank you, ifixit, for empowering me to take matters into my own hands and breathe new life into my trusted device. I highly recommend ifixit to anyone facing a similar dilemma. They are a game-changer!
R Rebecca
188 days ago

A Lifesaver: Restoring My Pixel 4a with ifixit’s Charging Port Replacement

It's difficult to capture the relief I felt when my Pixel 4a's charging port failed, rendering my beloved phone unusable. After stumbling upon ifixit.com, I found a glimmer of hope in their comprehensive charging port replacement kit. The £34 cost, including delivery to the UK, seemed like a small price to pay for a fully functional phone. Following ifixit's step-by-step guide and using the toolkit provided, I delved into the intricate process of replacing the charging port. As I meticulously worked through each instruction, I felt a sense of accomplishment knowing that I was not only saving money but also contributing to reducing e-waste by reviving my device. Now, as I hold my Pixel 4a with its newly replaced charging port, I am overwhelmed with gratitude for ifixit's invaluable resources. My phone is not just a device; it's a lifeline to my connections, memories, and daily tasks. Thanks to ifixit, I have not only restored my phone but also saved a part of my digital life. To anyone facing a similar challenge, trust me when I say that ifixit's charging port replacement kit is a game-changer. It's more than just a fix; it's a lifeline that brings back functionality, connectivity, and peace of mind. Thank you, ifixit, for being the beacon of hope in the realm of DIY phone repairs.

Introduction

iFixit.com is an online platform dedicated to providing repair guides and solutions for a wide range of electronic devices. Founded in 2003, iFixit has become a trusted resource for individuals looking to fix their smartphones, laptops, game consoles, and even household appliances. With its vast database of step-by-step repair guides, comprehensive toolkits, and replacement parts, iFixit aims to empower users to take control of their repairs and reduce electronic waste.

Pros and Cons

  • Pros:
  1. Extensive repair guides covering numerous devices and models
  2. High-quality tools and replacement parts
  3. Active and supportive online community
  4. Environmentally conscious focus
  • Cons:
    1. Some repair guides may lack depth for less popular or older models
    2. Replacement parts may be more expensive than generic alternatives

    User Experience

    iFixit.com is designed with user experience in mind. The website features a clean and intuitive interface, allowing users to easily navigate through the vast selection of repair guides and products. The search function is powerful and enables users to quickly find the relevant information they need. With a mobile-responsive design, iFixit ensures that users can access the website and guides from their smartphones or tablets seamlessly.

    Pricing and Value for Money

    While some repair parts on iFixit.com may have a higher price compared to generic alternatives, the website offers high-quality components that are specifically designed for each device. The value for money lies in the assurance of compatibility and durability. Moreover, iFixit's repair guides and troubleshooting information are completely free, providing exceptional value to users seeking DIY repair solutions.

    Customer Service

    iFixit places a strong emphasis on customer service, offering prompt and helpful assistance to users. The website provides a dedicated support section where users can submit inquiries and receive timely responses from knowledgeable staff. Additionally, iFixit's active online community enables users to seek advice, share experiences, and receive guidance from fellow DIY enthusiasts.

    Product Quality and Selection

    iFixit.com offers a wide range of high-quality repair tools and replacement parts. The company works directly with manufacturers to ensure the authenticity and reliability of its products. Moreover, iFixit extensively tests its tools and components to meet stringent quality standards. Their selection includes everything from specialized screwdrivers to screens, batteries, and connectors, making it a one-stop-shop for DIY repairs.

    Website Usability

    iFixit.com is designed to be user-friendly, with a focus on accessibility and ease of use. The website's layout and navigation are intuitive, enabling users to find the information they need quickly and efficiently. Clear labeling, concise instructions, and well-organized categories contribute to an overall seamless browsing experience.

    Returns and Exchanges

    iFixit.com provides a hassle-free return and exchange policy for defective or incorrect items. Users can initiate the return process through the website and receive assistance from the customer service team. The company strives to resolve issues promptly and ensure customer satisfaction.

    Promotions and Discounts

    iFixit occasionally offers promotions and discounts, especially during holidays or special events. Users can find these deals directly on the website or sign up for the newsletter to receive updates on exclusive offers. These discounts not only make repairs more affordable but also encourage users to further embrace the culture of repairability.

    Reputation

    iFixit.com has built a stellar reputation over the years by serving millions of users worldwide. The website's dedication to providing reliable repair information, high-quality tools, and genuine replacement parts has earned the trust of both DIY enthusiasts and professionals. The company's commitment to sustainability and reducing electronic waste further enhances its reputation.

    Payment Options

    • Major credit and debit cards
    • PayPal
    • Apple Pay
    • Google Pay
    • Amazon Pay

    Loyalty Programs

    iFixit.com does not currently offer a loyalty program. However, repeat customers can benefit from joining the active online community, which provides a wealth of knowledge and support for their repair endeavors.

    Customer Reviews

    Customer reviews and ratings for iFixit.com are overwhelmingly positive. Users appreciate the detailed repair guides and the quality of the tools and parts offered. The website's emphasis on community engagement and environmental stewardship also receives praise.

    Community Involvement

    iFixit.com actively engages with its community of users through forums, question-and-answer sections, and user-contributed repair guides. The website encourages users to share their repair experiences, troubleshooting tips, and success stories, fostering a sense of collaboration and knowledge-sharing among members.

    Shipping and Costs

    iFixit.com offers worldwide shipping, ensuring accessibility for users from various regions. Shipping costs vary depending on the destination and the weight of the package. The website provides transparent information about shipping rates, estimated delivery times, and available shipping carriers during the checkout process.