Users Voice for Igp

12% users rated Terrible
1% users rated Poor
0% users rated Average
4% users rated Very Good
84% users rated Excellent
Pie Chart Review Representation for Igp
Igp Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 Apr 2019

Last updated by on 10 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Sep 2022 4.3 3.8 1.2 1.4 4.8 4.5
Oct 2022 3.9 3.7 5 1 4.8 4.7
Nov 2022 4.1 5 3 5 4.9 4.5
Dec 2022 5 5 5 1.4 5 5
Mar 2023 4.9 2.7 1 5 4.8 4.1
Line Chart for Rating of peer stores

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Detailed Igp Review by

Introduction

Igp.com is a leading online gift store that offers a wide range of gifts for all occasions. It offers gifts for birthdays, weddings, anniversaries, festivals, and corporate events. Its range of products includes personalized gifts, cakes, flowers, chocolates, and many more. Igp.com is known for its high-quality products, timely delivery, and excellent customer service.

Pros and Cons

Pros:
  • A wide range of gifts for all occasions
  • High-quality products
  • Timely delivery
  • Excellent customer service
Cons:
  • Prices are on the higher side
  • Selection may be limited in some categories

User Experience

The website is well-designed and easy to use. Navigation is intuitive, and finding products is a breeze. Users can easily search for gifts by occasion, recipient, or product category. The checkout process is also simple and streamlined.

Pricing and Value for Money

Pricing on Igp.com may be on the higher side than some other online gift stores, but the quality of the products justifies the cost. Customers can be assured that they are getting high-quality products that are worth the money.

Alternatives

Some alternatives to Igp.com for online gift shopping include Ferns N Petals, Archies, and Amazon.

Customer Service

Igp.com offers excellent customer service, with a dedicated customer support team available to help customers with any queries or concerns. The team is available 24/7 via phone, email, or live chat.

Product Quality and Selection

Igp.com offers a wide range of high-quality products that are suitable for all occasions. The products are sourced from top brands and vendors, ensuring that customers get the best. However, selection in some categories may be limited.

Website Usability

The website is well-designed and easy to use. Navigation is intuitive, and finding products is a breeze. The checkout process is also simple and streamlined.

Returns and Exchanges

Igp.com offers easy and hassle-free returns and exchanges. Customers can return or exchange products within 7 days of delivery in case of any issues with the product.

Promotions and Discounts

Igp.com offers a range of promotions and discounts, including seasonal sales, coupon codes, and other offers. Customers can also avail of free shipping on orders above a certain threshold.

Reputation

Igp.com has a positive reputation in the market, with thousands of satisfied customers. It has won several awards and accolades for its quality products and excellent customer service.

Payment Options

Igp.com offers a range of payment options, including credit card, debit card, net banking, and mobile wallet.

Loyalty Programs

Igp.com offers a loyalty program called "IGP Insider," which rewards customers with points for every purchase. These points can later be redeemed for discounts on future purchases.

Customer Reviews

Igp.com has a high rating on customer review websites, with thousands of satisfied customers leaving positive reviews.

Community Involvement

Igp.com is involved in several community initiatives and social causes, including environmental conservation, education, and healthcare.

Shipping and Costs

Igp.com offers free shipping on orders above a certain threshold. Shipping costs for orders below the threshold may vary depending on the location and the weight of the products. However, Igp.com ensures timely delivery of all orders, with most orders delivered within 3-4 business days.

Igp Recent User Reviews

User Rating

5 stars

441

4 stars

39

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Reviewer Name: Anonymous

Review Submission Date: 2022-08-18

Review Title: Please DONOT waste your time money & energy with IGP.
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Review Description: I usually donot write review but this was very much needed. I used IGP for sending rakhi. The order was placed way before the occasion but today after over a week i'm still following up with the support team, trying to track where on this earth did my order go!! I was not even notified for once that the items wont receive on time. 2 orders each more than 3300 INR. (total 6600+ INR) Nobody will ever reply to your mail. You have to literally beg to get any kind of response from them. There are other services which are way better and reliable. Please do not waste your time money and energy here.

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Reviewer Name: Harshali Bokade

Review Submission Date: 2022-12-17

Review Title: Unique and lovely gifts
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Review Description: I have been ordering cakes and gifts from IGP. Cakes turn out yummy and gifts are unique. My gifts from IGP have always being adored by the recipients.

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Reviewer Name: Nimisha Baruah

Review Submission Date: 2022-12-16

Review Title: It was a great experience
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Review Description: It was a great experience. I tried the app for the first time and now looking forward for the next event to order from it.

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Reviewer Name: Sunnia Kalsi

Review Submission Date: 2022-12-16

Review Title: I had a great experience using IGP
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Review Description: I had a great experience using IGP. I bought lovely gifts for my family and friends. Especially, Rakhi time is the best. A big thanks to IGP team for giving a chance to reconnect or keep connecting with our loved ones.

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Reviewer Name: Karthikeyan N

Review Submission Date: 2022-12-15

Review Title: Yes the Cake was very tasty
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Review Description: Yes the Cake was very tasty. It was very nicely packed and this time it was sent through Swiggy.

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Reviewer Name: Jay

Review Submission Date: 2022-12-15

Review Title: I use the service for the first time…
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Review Description: I use the service for the first time and boy its was good. Items delivered on time and they match exactly as it showed and describe on the site. Love it! Definitely recommend it.

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Reviewer Name: Mrs Rimi Mehra

Review Submission Date: 2022-12-15

Review Title: IGP A Professional Service!
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Review Description: I am a loyal customer of IGP and have used them regularly for many years. Their products are of high quality and are unique. If a product fails to satisfy the customer they take the feedback on board. This is a company that puts their customer's needs first hence I do not hesitate to use them. Thank you IGP!!

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Reviewer Name: Roulla Agarwal

Review Submission Date: 2022-12-14

Review Title: Customisation
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Review Description: Excellent range of products for customization! What's even better is they offer next day delivery! Haven't had a bad experience soo far! Refunds & Returns are smooth. IGP Team is supportive.

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Reviewer Name: Preeti Bagri

Review Submission Date: 2022-12-14

Review Title: Amazing experience with igp.com
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Review Description: Amazing experience with igp.com. everytime I ordered cake from them I used to be amazed by their quality and timely delivery. This time I ordered cake to celebrate the occasion of my new born daughter and the cake which I ordered was wonderful, tasty and on time delivered. Thanks IGP.Com

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Reviewer Name: Prerna Singh

Review Submission Date: 2022-12-13

Review Title: Amazing experience
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Review Description: The gift options available were amazing and the way my gift was delivered was the best part, It was beautiful and just heartwarming.