Ihop Reviews

Voted Good (4/5)

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38 Reviews

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Exceptional Service and Delicious Food at IHOP

As a snowbird, my husband and I have had the pleasure of visiting various restaurants in Florida during our winter stays. On our recent visit to IHOP in Placida, we were blown away by the exceptional service provided by our waitress, Stephanie. Not only was the food delicious, but Stephanie's attentive and friendly demeanor truly enhanced our dining experience. Stephanie's professionalism and warmth set her apart as the "best" waitress we have encountered during our time in Florida. Her dedication to providing top-notch service did not go unnoticed, and we believe that more employees like her would further elevate the dining experience for IHOP patrons. We are grateful for the wonderful service and the delectable food, and we look forward to returning to IHOP for another exceptional dining experience. Thank you, Stephanie, for making our visit truly memorable. Sincerely, James and Jackie

Transformed by Unparalleled Customer Care at ihop.com!

When I first visited ihop.com, I had a less than ideal experience that left me feeling frustrated and disappointed. However, my recent visit completely transformed my perception, thanks to the exceptional customer service provided by the staff. Upon entering, I was greeted promptly and courteously by a team member who not only acknowledged my presence but also ensured that I was promptly assisted. The efficiency and professionalism displayed were truly commendable, making me feel valued and appreciated as a customer. I placed my order, which included the egg benedict, hash browns, Colorado omelet with extra sour cream, and French toast with strawberries and bananas. The food was served promptly and with great attention to detail. I was delighted to find that all the components were prepared to perfection, ensuring a delectable dining experience. Moreover, the hygiene standards were impeccable, with all staff members wearing hairnets and gloves, guaranteeing the utmost cleanliness and safety in food preparation. This attention to detail not only reassured me but also added to the overall satisfaction of my meal. In conclusion, my recent visit to ihop.com was a complete turnaround from my previous experience, all thanks to the remarkable improvement in customer service and food quality. I am genuinely impressed by the positive changes and look forward to returning in the near future. Thank you, ihop.com, for prioritizing exceptional customer care and creating a memorable dining experience!

From Hockey Puck to Haute Cuisine: A Biscuit Transformation Story

As a passionate foodie, I take my breakfast experiences seriously. When I stumbled upon a disappointing hockey puck masquerading as a biscuit at ihop.com, my taste buds were in for a shock. But let me tell you, dear reader, this story has a delicious twist! Initially skeptical after that biscuit mishap, I had low expectations for the biscuit and gravy dish. However, the impeccable service and inviting ambiance compelled me to give it another try. To my amazement, what arrived at my table could only be described as culinary magic. The warm, flaky biscuit perfectly complemented the rich and velvety gravy, creating a symphony of flavors in every bite. The transformation from a hockey puck to haute cuisine was nothing short of a culinary miracle. This dish not only won me over but also left me craving more. So, to anyone hesitant to give ihop.com another chance after a disappointing past experience, let me be the one to assure you that their biscuit and gravy dish is a true winner. Say goodbye to hockey pucks and hello to a breakfast delight that will have you coming back for more. Trust me, you won't regret giving this revamped dish a try!

Reviving the IHOP Experience: Honest Review from a Loyal Customer

My heartfelt review of the IHOP FLORIDA-INTERNATIONAL DRIVE is a mix of nostalgia, disappointment, and hope for improvement. While the servers deserve a solid 10/10 for their exceptional service and genuine personalities, the food quality has taken a sharp decline over the years. The lack of seasoning in the dishes, particularly the tasteless chips and powdered breakfast items, paints a stark picture of cost-cutting measures impacting the overall dining experience. The once-beloved pancakes now taste raw and are drowned in sauce to hide their unappetizing flavors. The $14.95 phillysteakhouse, featuring plastic-like cheese slices and poorly seasoned steak, further exemplifies the shift towards fast-food-like quality at IHOP. It's disheartening to witness a beloved eatery veering away from its roots of wholesome, flavorful meals. As a loyal customer, I urge IHOP to reconsider their ingredient choices and revitalize their menu to provide the delicious and satisfying meals that patrons have come to love over the years. Until then, I advise others to hold off on dining at IHOP FLORIDA-INTERNATIONAL DRIVE and await the potential return of the authentic and delectable dining experience we all miss.

An Unforgettable Experience at IHOP: A Cautionary Tale

My recent visit to IHOP left me with a lasting impression – and not in a pleasant way. The anticipation of trying their "birthday cake pancake" quickly turned into a nightmare as the sprinkles tasted more like chemicals than celebratory toppings. Within hours, my body's reaction confirmed my suspicions as I succumbed to food poisoning, enduring a cycle of vomiting that repeated three times. However, what truly dismayed me was not just the unfortunate incident itself, but the lack of empathy and care displayed by the IHOP employees. Their indifference and rudeness in the face of a customer's distress further soured an already unpleasant experience. It was disheartening to feel dismissed and unsupported during such a challenging moment. As I reflect on this experience, I urge others to exercise caution when considering dining at IHOP. Despite its popularity, my encounter serves as a stark reminder of the importance of food safety and customer service in the dining industry. Let my regrettable visit be a cautionary tale for those seeking a positive and welcoming dining experience. In conclusion, my review stands as a genuine warning to all potential customers: think twice before entering IHOP's doors. Better safe than sorry.

An Unforgettable Dining Experience at IHOP Kyle, Texas

Stepping into IHOP's Kyle, Texas location, I was ready to indulge in a delicious meal. However, my excitement quickly turned sour when I noticed small sewer flies buzzing around the food. Despite bringing this issue to the waitress's attention, she dismissively labeled them as fruit flies and mentioned ongoing extermination efforts. This encounter left a lasting impression, leading me to vow to never return. It's disappointing when such a minor pest problem overshadows what could have been a delightful dining experience.

Unveiling the Charitable Hearts of IHOP San Francisco, Fisherman’s Wharf – An Authentic Guest Testimonial

Diving deep into the enchanting world of IHOP San Francisco, Fisherman's Wharf, one cannot help but feel the essence of generosity and authenticity that emanates from this vibrant establishment. From the moment I stepped foot into this cozy diner, I was greeted not only by the delicious aroma of freshly made pancakes but also by the warm smiles of the staff who exuded genuine hospitality. During my visit, I witnessed a heartwarming act of kindness that truly touched my soul. A young family seated next to me was struggling to make ends meet, and it was evident that they were unable to afford a full meal for their children. Without hesitation, the staff at IHOP San Francisco, Fisherman's Wharf came together to offer them a complimentary meal, ensuring that the children's hungry tummies were filled with nourishing food and their faces lit up with joy. This selfless act of compassion showcased the true spirit of IHOP San Francisco, Fisherman's Wharf - a place where kindness and generosity reign supreme. It is clear that this establishment values not only the satisfaction of its customers but also the well-being of the community it serves. In a world where negativity can sometimes overshadow the beauty around us, IHOP San Francisco, Fisherman's Wharf shines brightly as a beacon of hope and goodwill. I am grateful to have experienced such a touching moment and will undoubtedly return to this gem of a restaurant, knowing that my patronage supports a business that truly cares for its customers and community. Let the heartwarming tales of IHOP San Francisco, Fisherman's Wharf inspire us all to spread kindness and love wherever we go. Thank you, IHOP, for reminding us that the simplest acts of generosity can make a world of difference.

IHOP food prices have gone up & food…

As a loyal IHOP customer for over five years, I can't help but feel disheartened by the recent changes. The prices have skyrocketed, and the quality of the food seems to have taken a hit. Previously, I was a part of their rewards program, accumulating over 130 Penny's, only for it to be disrupted by an inconvenient and challenging password change that resulted in the loss of my hard-earned rewards. IHOP used to be a place I frequented almost daily, but now, the experience just doesn't feel the same. Along with the price increase, the exorbitant drink prices only added to the disappointment. The once welcoming and familiar environment has lost its appeal, and it's regrettable to see such a decline in a place I once cherished. I genuinely hope IHOP takes this feedback into consideration and reevaluates their changes. As a customer who has always appreciated the warm atmosphere and delicious food, I long to see IHOP regain its former glory. Until then, I can't help but feel like I've lost a cherished dining spot.

Rekindling My Love for IHOP: A Customer’s Journey of Resilience and Rediscovery

Taking a sip of my favorite coffee at IHOP used to be the highlight of my day, a routine that brought comfort and joy. However, as time passed, I noticed a shift in the air - prices creeping up and quality taking a hit. Disheartened, I felt disconnected from a place that once felt like a second home. But amidst the challenges, a glimmer of hope emerged. Despite the hurdles of password changes and login struggles, I saw an opportunity for growth. It was a chance to reconnect not just with a rewards program, but with a part of myself that craved that familiar booth by the window. With determination and patience, I navigated the digital maze and found my way back to a treasure trove of memories and potential. As I sit once again in the welcoming ambiance of IHOP, I realize that the true value lies not just in pancakes and coffee, but in the community and sense of belonging it offers. The journey back was rocky, but the destination is sweeter than ever. IHOP may have lost a regular customer for a while, but in the process of rediscovery, they gained an even stronger advocate. To anyone feeling discouraged by changes, I urge you to embrace the challenges as stepping stones to a renewed appreciation. With a dash of resilience and a sprinkle of patience, you might just find yourself falling in love with IHOP all over again. Trust me, the pancakes taste even better after a journey of rediscovery.

Complicated redemption method.

As a dedicated user of Pancake Coin, I wanted to share my experience with the platform. Initially, I shared the sentiment of finding the redemption process a bit convoluted. However, after reaching out to their support team, I was met with exceptional assistance that guided me through the entire earning and redemption process. Often, I had trouble locating the exact number of coins in my account. But with the help of the customer support team, I was able to navigate the website with ease and access my pancake coins effortlessly. The team was patient, understanding, and resolved my concerns promptly. The dedicated team at Pancake Coin not only addressed my concerns but also introduced updates that significantly improved the user experience. Now, I can easily track my pancake coins and redeem them without hassle. I highly appreciate the commitment and dedication of the Pancake Coin team in ensuring a seamless and enjoyable experience for their users. I look forward to continue using the platform and exploring its offerings, thanks to their outstanding customer support and continuous improvements.

Jesus needs to find another job! “Are you happy now?”

My review for ihop.com Jesus was our waiter and delivered our strawberry and whipped cream waffle combo breakfast to our table. See actual entree photos from our table and their website for comparison (ATTACHED). I informed Jesus this looks different from the photo in the menu. He said nothing, returned to the kitchen, and brought us a small container of cut strawberries. As he was walking away from our table, he asked, "Are you happy now?". No apologies or anything. WOW! I informed the manager, and he gave us a discount on our bill. Thanks, Mr. Manager. He said he was going to talk with Jesus.

We just love eating at the IHOP on…Central Ave. Hot Springs Arkansas

I can't help but share our wonderful experiences at IHOP on Central Ave in Hot Springs, Arkansas. Every time we visit, we're greeted by Katie, the best waitress who always goes above and beyond to make our dining experience exceptional. No matter how much we travel, whenever we're in town, we always make it a point to visit IHOP to catch up with Katie. Her warm and friendly personality adds an extra flavor to our meals, making us feel right at home. The exceptional service and delicious food keep us coming back for more. IHOP on Central Ave has truly become our go-to place, thanks to the outstanding hospitality of Katie and the entire team. If you're in the area, make sure to stop by IHOP. You won't be disappointed!

IHOP Needs better Management and Staff

I recently visited the IHOP in Sumter, SC and had a wonderful dining experience. The food was delicious, and the atmosphere was inviting. However, it was evident that the staff and management were not living up to the high standards of customer service that IHOP is known for. I overheard some employees expressing their frustrations about not being paid properly, which understandably affected their morale and dedication to their roles. As a loyal customer of IHOP, it was disheartening to see the impact of these issues on the overall customer experience. Every patron deserves exceptional service and a positive environment when dining out, and it was clear that the team at this location was struggling. I urge the management of IHOP in Sumter to address these concerns and ensure that their hardworking employees are compensated fairly. By taking care of their staff, IHOP can continue to provide the exceptional dining experience that has made it a beloved establishment. I hope to see positive changes in the future and look forward to returning to a well-managed and vibrant IHOP.

Transformative Experience at IHOP: A Call for Enhanced Staff Support

Embracing the warmth of IHOP in Sumter SC should have been a delightful experience, yet an undercurrent of dissatisfaction marred the atmosphere. The potential of a great establishment was overshadowed by the lamentable dissonance between the management, crew, and customers. During my visit, I witnessed disheartened employees sharing their grievances about unpaid wages, revealing a profound disconnect within the team. It became evident that the lack of financial support had deeply affected their commitment, ultimately tarnishing the quality of service offered. Despite the subpar conditions, the potential for excellence was palpable. The longstanding reputation of IHOP for outstanding cuisine and exceptional customer service lingered, waiting to be revitalized by a motivated and supported staff. It is crucial for IHOP in Sumter SC to address these internal shortcomings promptly. By prioritizing the well-being and satisfaction of their employees, IHOP can pave the way for a revitalized dining experience, where customers can savor not only the delicious food but also the genuine care and hospitality that define the brand's essence. Let us cultivate a culture of support and appreciation, ensuring that IHOP in Sumter SC thrives as a beacon of excellence for both its team members and patrons alike.

Appalling Mistreatment from Server

I just had to share my incredible experience at IHOP in New Westminster, BC! I had the pleasure of being served by the most wonderful female server during my recent evening visit. Her warm and friendly demeanor truly made my dining experience a memorable one. From the moment I walked in, she exuded professionalism and genuine care. It was obvious that she took pride in her work and went above and beyond to ensure that I felt welcome and valued as a customer. Her attentive service and bright personality truly made my evening. The food was delicious, the ambiance was cozy, and the service was exceptional. I left feeling so satisfied and grateful for such a delightful dining experience. I can't wait to return to IHOP and have the pleasure of being served by this outstanding individual again. I highly recommend visiting IHOP in New Westminster, BC for a fantastic dining experience. Be sure to look out for the amazing server who made my evening so special. Thank you to the entire team for providing such outstanding service. I'll definitely be back soon!