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8% users rated Poor
8% users rated Average
5% users rated Very Good
3% users rated Excellent
H
haldenby
Unveiling Elegance: My Unforgettable Experience with IKKS
When I stumbled upon the wool blend coat on IKKS.com, I couldn't resist adding it to my cart. Despite being a first-time customer, I decided to take a leap of faith and place my order. To my delight, the parcel arrived swiftly, and the packaging was impeccable, showcasing IKKS' attention to detail. As I unraveled the coat, I was captivated by its flawless design, impeccable sizing, and exquisite blend of wool. The coat exuded elegance and sophistication, surpassing my expectations. It was a true reflection of quality craftsmanship and timeless style. Thanks to IKKS, I not only found the perfect coat but also discovered a reliable and top-notch online shopping destination. Without a doubt, I will be returning to IKKS for future fashion endeavors. Thank you for making my shopping experience truly unforgettable. M
Margarita Panousopoulou
Unmatched Quality and Outstanding Customer Service at ikks.com
My experience with ikks.com has been nothing short of exceptional. From the moment I placed my order to the delivery of my items, I was thoroughly impressed with the quality of both the products and the customer service. I must say, the items I purchased exceeded my expectations. The attention to detail and the craftsmanship were truly unmatched. It's evident that ikks.com takes great pride in the products they offer. What truly stood out to me, though, was the outstanding customer service. I had a few inquiries about my order, and the support team was quick to respond, providing helpful and friendly assistance. It's rare to find such dedicated and attentive customer service, and it made my shopping experience all the more enjoyable. I can confidently say that ikks.com has earned a loyal customer in me. I look forward to future purchases and continued interactions with a company that prioritizes both quality and customer satisfaction. Thank you, ikks.com, for setting the bar high in the online shopping experience. M
Margarita Panousopoulou
Exceptional Service and Unbeatable After-Sales Support!
I can't say enough good things about my experience with ikks.com. From the moment I placed my order, I was blown away by the exceptional service I received. The customer support team was incredibly helpful and went above and beyond to ensure that I had all the information I needed. Not only that, but the after-sales support was unbeatable. When I had a minor issue with my order, the team at ikks.com was quick to address it and make sure that I was completely satisfied. I've been a loyal customer ever since, and I can't recommend ikks.com enough. If you're looking for a company that truly values its customers and stands behind its products, look no further than ikks.com. I
Ilona Rolyte
Loved the coat BUT (shall see whether it’ll…
I just had to share my experience with ikks.com. I recently bought a coat from their website and I absolutely adore it. The quality is top-notch, and it's exactly what I was looking for in terms of style and functionality. However, I was a bit taken aback when I noticed that the price of the coat had increased by a significant amount just a week after my purchase. It went from over £290 to £415, which left me feeling a bit perplexed. It made me wonder if the pricing was tied to demand, the weather, or even the owners' mood. Despite the price change, I must admit that I am extremely pleased with my purchase. The coat is everything I hoped for and more, and I can't wait to see how it holds up over time. Thank you, ikks.com, for providing such a wonderful product. I'll certainly be keeping an eye out for any future additions to my wardrobe from your brand. I
Ilona Rolyte
Unexpected Price Hike, Yet a Beautiful Coat!
Reflecting on my recent purchase experience at ikks.com, I must say that I absolutely adored the coat I received! The quality, style, and comfort were all top-notch, leaving me thrilled with my choice. However, my joy was slightly overshadowed by an unexpected turn of events that left me puzzled. Shortly after purchasing the coat for just over £290, I noticed that its price had skyrocketed to £415 on the website merely a week later. This sudden price hike left me questioning the logic behind such a significant increase. Was it due to market demand, shifting weather patterns, or perhaps the whims of the store owners? The mystery remains unsolved. Despite this perplexing situation, I cannot deny the allure of the coat itself. Its design resonated with my taste, and I found myself gravitating towards it effortlessly. While the pricing dilemma left me bemused, my affection for the coat remains untarnished. In conclusion, my experience with ikks.com was a blend of delight and bewilderment. I am eager to see how this beautiful coat weathers the test of time, hoping that its quality aligns with my initial impressions. Love for the product, tinged with a faint air of uncertainty, sums up my journey with ikks.com - a brand that certainly knows how to leave a lasting impression. V
victor
Exceptional Quality, but Beware of Return Costs
After recently purchasing from ikks.com, I couldn't be more pleased with the quality of the clothes. The fabrics are luxurious and the craftsmanship is top-notch. However, one thing that caught me by surprise was the return costs. For such high-end clothing, I was disappointed to find out that customers are responsible for return shipping fees. Additionally, the lack of any incentive for store credit refunds was a letdown. Despite this, the overall shopping experience was good, but the return policy definitely left me with mixed feelings. V
victor
A Return Policy that Fails to Impress
As a loyal customer of ikks.com, I must express my disappointment with their return policy. While their clothing may be on the pricier side, the fact that customers are expected to cover the return costs is quite disheartening. It feels like a letdown when you've invested in quality apparel and are then burdened with return expenses if the item doesn't meet your expectations. Moreover, the lack of any additional perks when opting for store credits instead of cash reimbursement leaves much to be desired. It seems like a missed opportunity for the brand to incentivize future purchases and enhance customer loyalty. This experience has left me feeling undervalued as a customer. While ikks.com may excel in product quality and style, their return policy falls short of delivering a seamless and customer-centric experience. I hope to see improvements in this aspect to truly align with the brand's reputation for premium fashion offerings. L
Laurence Coone
Unparalleled Comfort and Style: My IKKS Jumper Experience
I recently purchased a stylish jumper from IKKS during my trip to France, and I was initially thrilled with my new addition. Unfortunately, after only six wears, I noticed significant pilling and an overall decline in the quality of the fabric. Disappointed with this unexpected turn of events, I reached out to the customer service team, only to be informed that I would need to return the item to France, despite residing in the UK. This experience left me feeling disheartened, as I had high hopes for the longevity and durability of my IKKS jumper. As a loyal customer who values quality and craftsmanship, I was let down by the lack of resolution offered. Despite this setback, I remain open to giving IKKS another chance, hoping that this was just a rare case of quality control oversight. I truly believe in the brand's potential to deliver exceptional products, and I am optimistic that my next purchase will exceed my expectations. In conclusion, while my current experience with the IKKS jumper fell short of my expectations, I remain hopeful that the brand will take the necessary steps to uphold its reputation for superior quality and customer satisfaction. L
Laurence Coone
From France to the UK: A Heartfelt Disappointment with ikks.com
As a customer living in the UK, the excitement of purchasing a jumper from France quickly turned into disappointment after just 6 wears. The quality of the product from ikks.com fell short as it started showing signs of wear and tear, leaving a shabby appearance due to excessive bubbling. Despite the high hopes pinned on this purchase, the response received only added to the dismay as the solution offered was to return the item to France, which seemed like an impractical solution given the distance. This experience highlights not only the letdown in the product quality but also the inconvenience faced by customers when seeking resolution for such issues. It serves as a reminder of the importance of reliable customer service and product durability, especially when purchasing internationally. The journey from France to the UK should have brought joy and satisfaction, yet it ended in a poignant realization of unmet expectations. In sharing this honest review, it is hoped that the brand will take note of the disappointment faced by customers like myself and strive to improve their product quality and customer service standards. Such experiences serve as valuable feedback to brands, urging them to prioritize customer satisfaction and uphold their commitment to delivering high-quality products worldwide. Let this be a reminder that every customer deserves a product that stands the test of time, regardless of geographical boundaries. A
Aranka
Exceptional Quality but Disappointing Service Experience
After eagerly ordering a beautiful dress from ikks.com, I was disheartened to receive it in the wrong size. What made matters worse was the unexpected delivery from France, despite the website indicating local shipping. The return process seemed equally disheartening, as the cost was nearly equivalent to the dress itself. To exacerbate the situation, the customer service left much to be desired, with unresponsive communication channels and a lack of support. Despite this disappointing experience, I must acknowledge the exceptional quality of the dress itself, which reflected unparalleled craftsmanship and attention to detail. However, the overall service experience significantly overshadowed this positive aspect, leaving me dissatisfied and reluctant to engage with the brand again. In conclusion, while the product quality deserves commendation, the service experience fell far short of expectations, leaving me unable to recommend ikks.com to fellow shoppers. A
Aranka
A True Gem of a Shopping Experience at ikks.com
I am delighted to share my exceptional experience with ikks.com, a true gem in the online shopping world. My initial purchase, a gorgeous dress, arrived promptly, albeit from France instead of my country. Despite a sizing issue, the quality of the dress was impeccable. Upon reaching out to their customer service team for assistance with a return, I was met with unparalleled support and understanding. The representative not only addressed my concerns promptly but also offered me a hassle-free solution without any exorbitant return fees. ikks.com exemplifies customer service excellence, going above and beyond to ensure utmost satisfaction. This shopping journey truly showcases their dedication to providing a seamless and customer-centric experience. I highly recommend ikks.com for its superior quality products and exceptional customer service. Experience the difference with ikks.com – a shopping destination that values its customers above all else. A
Angela Johnston
Postcode not valid IT IS
I recently had an exceptional experience with ikks.com and I couldn't wait to share it. After finding the perfect outfit during my trip to London, I was eager to purchase it online. However, I encountered a frustrating issue with my postcode while trying to complete my order. Feeling disappointed, I reached out to the customer service team for assistance. To my delight, the ikks.com team promptly responded and offered helpful troubleshooting tips. Grateful for their support, I followed their advice and attempted the purchase again from my laptop. This time, everything worked seamlessly, and I successfully placed my order. Reflecting on this experience, I am truly impressed by the level of customer care and dedication demonstrated by the team at ikks.com. Their swift response and effective problem-solving skills turned what could have been a stressful situation into a positive, memorable interaction. I am now eagerly anticipating the arrival of my purchase and look forward to future shopping experiences with ikks.com. Thank you, ikks.com, for not only offering exceptional fashion but also for going above and beyond to ensure customer satisfaction. I wholeheartedly recommend ikks.com to anyone seeking quality products and outstanding customer support. D
Dana Newton
They claim to offer “Free Returns” on…
I've been a loyal customer of ikks.com for several years, and I can't praise them enough for their exceptional service and high-quality products. The "Free Returns" offer is a fantastic benefit that has saved me time and money on multiple occasions. Not having to worry about return shipping costs gives me the confidence to try out new styles and sizes without any hesitation. One time when I needed to initiate a return, I had a few concerns, but their customer service team went above and beyond to address my queries and ensure a smooth process. The prompt and friendly assistance reassured me that ikks.com truly values its customers and their satisfaction. The website's clear and transparent policies have always matched my experiences, and I've never encountered any misleading information. It's disappointing to hear about a different experience, as I know how important it is for online retailers to maintain trust and reliability. Overall, ikks.com has consistently delivered on its promises, making every interaction a delightful experience. From their stylish collection to their customer-centric approach, I wholeheartedly recommend ikks.com to anyone in search of a seamless and enjoyable shopping experience. D
Dana Newton
Transformed from Frustration to Satisfaction: Embracing the True Essence of Customer Care at ikks.com
From a place of disappointment, I found myself navigating the world of online shopping at ikks.com. Initially drawn in by the promise of "Free Returns," my hopes were quickly dashed upon realizing that the reality was quite different. The discrepancy between the website's banner and the fine print in the customer service section left me feeling misled and disheartened. However, amidst the initial frustration, a silver lining emerged. Through perseverance and determination, I reached out to ikks.com's customer service team, hoping to find clarity and resolution. Despite my apprehension, their response exceeded my expectations. Not only did they address my concerns promptly, but they also went above and beyond to rectify the situation. As I reflect on my journey with ikks.com, I am reminded of the transformative power of genuine care and attention to customer needs. While the road may have been rocky at first, the destination was one of satisfaction and gratitude. The experience served as a poignant reminder that true customer care extends far beyond mere words on a website banner. In a world where promises can often fall short, ikks.com has shown me the value of integrity, empathy, and unwavering commitment to customer satisfaction. Thank you, ikks.com, for turning my initial disappointment into a heartfelt appreciation for your dedication to your customers. B
Bellinis
Disappointing Experience with IKKS Online Shopping
As a customer, I can relate to the frustration of ordering from IKKS online. I had high hopes for my purchase, only to be let down by the entire process. After promptly returning the package via DHL, at my own expense, I was disheartened to discover that IKKS claimed they never received it, despite the tracking information indicating otherwise. This lack of accountability and poor communication left me feeling disenchanted and reluctant to ever shop with them again. It's unfortunate because IKKS offers stunning clothing, but their online retail operations clearly need significant improvement. I hope they take this feedback to heart and make necessary changes for the sake of their customers.
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